31 Reviews

Centerline Driving School

Vancouver, Washington
Reviews
Eric L.
29 Apr 2019
REPORT
These people are so helpful kind and friendly we where lost and confused the lady at the front desk explained how it works and answered all questions we had....success takes time and thank goodness sh... Read More
These people are so helpful kind and friendly we where lost and confused the lady at the front desk explained how it works and answered all questions we had....success takes time and thank goodness she was there to help. Read Less
Ann M.
26 Sep 2018
REPORT
NO customer serviceAfter seeing that they are one of the allowed testing locations for Washington license, I reviewed their website carefully, noting hours and services.  We drove over during the hour... Read More
NO customer serviceAfter seeing that they are one of the allowed testing locations for Washington license, I reviewed their website carefully, noting hours and services.  We drove over during the hours posted ON THEIR WEBSITE.  Apparently, the hours are wrong, we went to the office to find that  NO ONE was at the desk/office, although we could hear voices in the building.  We waited for 10 minutes.  NO ONE came to the desk.  We went outside, where I called their number. I was connected to the answering machine and asked for a call back for an appointment. (It seems that 'walk in' really means we don't acknowledge that you are here.)  We waited for several hours, no call back.  I called again.  No call back.  Washington DMV, is that what you want for customer service? Read Less
Breyana G.
18 Sep 2018
REPORT
There is a serious problem with the woman who answered the phone when I called around 10:45 this morning. I tried to explain to her I currently an Oregon resident and have an Oregon Identification Car... Read More
There is a serious problem with the woman who answered the phone when I called around 10:45 this morning. I tried to explain to her I currently an Oregon resident and have an Oregon Identification Card, however my Washington drivers license is suspended and in order to have it reinstated (which would result in Oregon allowing me to have a drivers license) I need to take the knowledge/ driving exam. I also advised I have documentation from the DOL showing my name and Washington drivers license number. She was rude, abrupt, talked over me, and was unwilling to hear anything I was saying. She kept repeating I need to finish with the courts before I can take the driving tests.. mind you I have been finished with courts since 2015. Anyways, I called another driving school and they said my credentials were more than sufficient and I have an appointment to see them on Friday. Read Less
Google User
3 May 2018
REPORT
These ppl are saints so patiend and kind. loved this business will tell everybody about
Google User
5 Apr 2018
REPORT
Chris is awesome, a great instructor and very helpful and communicative of habits I needed to change. Thank you!
Elyssa Skye
10 Feb 2018
REPORT
10/10 would recommend, great staff, great service. It is an amazing environment to learn how to drive, and the instructors are passionate about safe driving.
Manufactured H.
10 Feb 2018
REPORT
Excellent, friendly, professional.It is clear that they want you to succeed.Also:1. Only 10 bucks more to use their car for the skills test. very fair price compared to some other schools.2. If you fa... Read More
Excellent, friendly, professional.It is clear that they want you to succeed.Also:1. Only 10 bucks more to use their car for the skills test. very fair price compared to some other schools.2. If you fail your first WRITTEN test attempt, you get a single retest for free. Again, very fair, so if that happens, you can go home and study your tail off and come pass it in a day or two for no extra charge.My experience:Moved back here after being out of state for a few years, and accidentally let my out-of-state license lapse by a week and a half.To get my WA license, I now had to take both the written test and the actual skills test in the car.Some of the yelp reviews I read about this place were pretty brutal, but when I read them closely, they had the tone of a special snowflake beginner driver that maybe didn't do so well on their test, (eyeroll). (No offense, just trying to find the best place :-)The woman who answered the phone was clearly very busy (had to put me on hold), but was polite and responsive. (I actually don't mind if I call someplace, especially local, and they are very busy - I usually take that to mean they are doing good business, so they're possibly doing something right. But hey - my opinion only)I indicated to her that I was trying to knock these tests out ASAP, and she took the time to clearly explain my options in the manner of "If you are comfortable taking the written test now, you can come in at this time, then you could take the skills test at this time, but if you need to spend a day refreshing on the written test, you can take it on this other day, and come in for the skills test on the weekend..."(How bad am I at writing dialogue? lol)I took option B, because I haven't taken a driving test in many years.Note: You can find many good FREE practice tests online to get you dialed in.Result: passed the written, past the skills test.Helpful hint: for those re-testers who already know how to parallel park, the test is really not that hard - but try to avoid touching the curb with your tire, even slightly. :-) Read Less
Neha Didwaniya
9 Feb 2018
REPORT
Scammers!!! Be aware!!!!! I went there to take the driving test. Charged 50 dollars. The guy taking the test made a few racist comments and then kept talking the entire test and distracting me. I hav... Read More
Scammers!!! Be aware!!!!! I went there to take the driving test. Charged 50 dollars. The guy taking the test made a few racist comments and then kept talking the entire test and distracting me. I have been driving for more than 10 years with no accidents! He FAILED me in the test and out rightly LIED about things I did or didn't do! The first things he said was let's schedule you for another test. Yes! And pay 50 more dollars He has made this a business and to make money for his business he wasted my time and money both Scammers!!!!! Read Less
Neha D.
9 Feb 2018
REPORT
Scammers!!! Be aware!!!!!I went there to take the driving test. Charged 50 dollars. The guy taking the test made a few racist comments and then kept talking the entire test and distracting me. I have ... Read More
Scammers!!! Be aware!!!!!I went there to take the driving test. Charged 50 dollars. The guy taking the test made a few racist comments and then kept talking the entire test and distracting me. I have been driving for more than 10 years with no accidents! He FAILED me in the test and out rightly LIED about things I did or didn't do!The first things he said was let's schedule you for another test. Yes! And pay 50 more dollarsHe has made this a business and to make money for his business he wasted my time and money bothScammers!!!!! Read Less
Google User
29 Jan 2018
REPORT
Everybody here are friendly and helpful for what you don't understand. All the teacher are great. They very nice.
Ferdy W.
3 Jan 2018
REPORT
I went to Centerline Driving School. I really enjoyed it there. The teachers are very nice and encouraging. I would recommend it to anyone. THANK YOU FOR TEACHING ME HOW TO DRIVE !
N.b. M.
28 Dec 2017
REPORT
My experience at Centerline Driving School was great! I learned all the basic things about how to drive, but I had so much fun doing it. The instructors here are great and I feel very confident about ... Read More
My experience at Centerline Driving School was great! I learned all the basic things about how to drive, but I had so much fun doing it. The instructors here are great and I feel very confident about my driving, but still know how to be responsible while driving! Read Less
Zyra F.
18 Dec 2017
REPORT
Centerline Driving School did a really good job covering every corner of driving. They help you pass with flying colors! You can’t beat the price either.
Terresa H.
14 Dec 2017
REPORT
I went to Centerline Driving School and had a great experience there! You learn a lot and the instructors are AWESOME! They make you feel comfortable and their teaching is always fun. I recommend Cent... Read More
I went to Centerline Driving School and had a great experience there! You learn a lot and the instructors are AWESOME! They make you feel comfortable and their teaching is always fun. I recommend Centerline to everyone that wants to have a life changing experience!! Thank you Centerline for teaching me how to drive :) Read Less
Londn G.
14 Sep 2017
REPORT
The lady answering the phone calls hung up on me before I had a chance to ask her another question. I sadly go here and I like all the instructors but the lady at the counter hates her job she said it... Read More
The lady answering the phone calls hung up on me before I had a chance to ask her another question. I sadly go here and I like all the instructors but the lady at the counter hates her job she said it in front of me when I was waiting for my 3rd drive to start I hope they get someone else soon. Read Less
miguel angel lopez
7 Jul 2017
REPORT
Very nice people working here
Olga Syngaivska
7 Jul 2017
REPORT
I had my driving test at the school. My experience was good! I would recommend this school for a driving test.
Andrew sullivan
8 May 2017
REPORT
I was really nervous when doing the tests. But they understood and gave me time they are really nice people.. I would highly recommend them... #1 in Vancouver Washington
Tony M.
17 Feb 2017
REPORT
Not good business when you schedule your drive for one day and go in at the appointment time and they say oh sorry the instructor decided not to show up but thanks for wasting your gas and time to com... Read More
Not good business when you schedule your drive for one day and go in at the appointment time and they say oh sorry the instructor decided not to show up but thanks for wasting your gas and time to come in we can reschedule you for next week and maybe he will show up in will be telling all my friend to never use your service Read Less
Lona M.
17 Oct 2016
REPORT
I have to give 5 stars for going above and beyond! We had dropped in yesterday 10/17/16, only to find out drop in hours were over. Instead of making us come back another day, they made every effort to... Read More
I have to give 5 stars for going above and beyond! We had dropped in yesterday 10/17/16, only to find out drop in hours were over. Instead of making us come back another day, they made every effort to accommodate us. We were able to take the written test. Then, they had an unexpected cancellation, and offered us the appointment! We were able to accomplish everything in one day. Nice, businesslike, caring professionals. Read Less
Kristy F.
3 Oct 2016
REPORT
After reading the reviews on Yelp regarding the office staff, I was very hesitant (AKA fearful) to ever speak  with the office personnel.  However, my interactions have been very pleasant!  The first ... Read More
After reading the reviews on Yelp regarding the office staff, I was very hesitant (AKA fearful) to ever speak  with the office personnel.  However, my interactions have been very pleasant!  The first time I met with someone in the office it was the owner's wife (although I did not know at the time) and she looked a bit disheveled, but she was very kind and never once made me feel like a bother (even though we were in at the last minute of the last hour before a holiday weekend).  The next time I met with someone in the office, it was the "official" office person and she must be the one everyone talks about, as she was very flustered and frustrated at the time.  My advice is: give her a break.  We've all had to deal with more than we can handle at times and she must be super capable at doing what they need or else she wouldn't be in this position.   Apart from the office staff (who does NOT teach your student or do the drives with them), Centerline Driving offers really top notch in instruction.  I attended every one of my daughter's drives and was so pleasantly impressed with the care and concern and level of attentiveness that I wouldn't hesitate to recommend this school to anyone else in the future. Read Less
Artemis M.
3 Oct 2016
REPORT
Stopped by to get some information and the customer service was oblivious, inconsiderate and distracted to say the least. If you want to be ignored and waste your time, by all means come here.
Jacob H.
27 Aug 2016
REPORT
To no surprise there are already negative reviews posted in regards to their front office. I couldn't agree more with all of them. Over the course of my child's classes I called in several times durin... Read More
To no surprise there are already negative reviews posted in regards to their front office. I couldn't agree more with all of them. Over the course of my child's classes I called in several times during business hours. Each and every time it went straight to voicemail and either never got a call back or wouldn't hear from them for several days. Unfortunately, I had to resort to just dropping in where I realized a larger level of dissatisfaction and incompetence. They are clearly disorganized, possibly understaffed,  and I too have witnessed rude behavior at times. As for the behind-the-wheel instructors I found that to be a positive experience. They even allow parents to join which I found very helpful to keep a level of consistent learning. All were patient, communicated effectively, and provided helpful instruction. Each drive felt like a learning experience and not an exam. They too have to deal with young clients in a stressful environment, but seem to pull it off. Read Less
Happy T.
20 May 2016
REPORT
Dear Staff of Centerline Driving School,My name is Bo Knight. I would like to thank you, Jeanie and Chris, for your services that are very nice and friendly. I felt very comfortable when I stepped int... Read More
Dear Staff of Centerline Driving School,My name is Bo Knight. I would like to thank you, Jeanie and Chris, for your services that are very nice and friendly. I felt very comfortable when I stepped into your office even though I did not take a driving lesson here. I believe that your driving school has been great so far! After the examiner (Chris) told me I passed the test, I was on top of the world and I got good suggestions from him as well. No doubt! I have recommended your school to my friends.Thank you very much!Bo Knight Read Less
Michelle McAllister
30 Apr 2016
REPORT
We found the staff at Centerline Driving School to be professional, capable, courteous and friendly. It was a wonderful experience all around and we're glad that this school was recommended to us.
Diana R.
24 Feb 2016
REPORT
I WOULD GIVE THIS PLACE NO STARS IF I COULD,I was sitting on the couches and listening to a lady talk to customers on the phone she was cussing at them after the phone call being snotty and saying rud... Read More
I WOULD GIVE THIS PLACE NO STARS IF I COULD,I was sitting on the couches and listening to a lady talk to customers on the phone she was cussing at them after the phone call being snotty and saying rude things how stupid the people are,Even when she was on the phone call how she would talk to customers was rude very un professional, There was other things I had a bad experience with as well that I don't want to mention but I don't recommend anyone to come here. Read Less
Crystal C.
5 Nov 2015
REPORT
The teachers are great, but the lady in the front office always has a bad attitude. She belittles everyone that i have seen her correspond with. Have you ever met a person who feels the need to be rud... Read More
The teachers are great, but the lady in the front office always has a bad attitude. She belittles everyone that i have seen her correspond with. Have you ever met a person who feels the need to be rude to younger people, just because they are old? Well, if you haven't now you know where to find one. She is so unorganized, cluttered, and horrible at customer service (yes, i paid for a service and expect good service). I am pretty sure she has to be family of the owner, otherwise she wouldnt have a job. I regret going with centerline due to having to deal with this lady! She takes rude to a whole new level. Read Less
Happy Tales
11 Jul 2015
REPORT
7/9/15 Chris –Just want to let you know how much we appreciate you and all of your instructors. I attended all but two of the classes presented and I even learned some new things. Everything was ver... Read More
7/9/15 Chris –Just want to let you know how much we appreciate you and all of your instructors. I attended all but two of the classes presented and I even learned some new things. Everything was very informative and her driving lessons were helpful, too. She did her last drive today and got 100%!!! Now, to me, that says a lot about what you and your staff has taught her. She even catches me and her mom, too, about stopping “on the line” at a light or intersection… The time invested was very well worth it and I tell everyone how great you all are!!! Thank you again…. Linda Cook Tayler Harp’s grandmother Read Less
Connie S.
5 Feb 2015
REPORT
I'm not sure where Paula B is coming from. Centerline staff is not only overly friendly, but very accommodating to your needs as a parent with a child in drivers ed, but also your children's previous... Read More
I'm not sure where Paula B is coming from. Centerline staff is not only overly friendly, but very accommodating to your needs as a parent with a child in drivers ed, but also your children's previous commitments. They remain calm during drives which in turn really relaxes the student. When my son kept making the same mistake the instructor, Mike, observed how the frustration was making matters worse, so he calmly made my son take a minute to compose himself and then reminded him it was ok to make mistakes because that is how he was going to learn. Not only did my son graduate from the class far more informed than myself or my husband could have had him, he actually taught us a few things we didn't know. This is a GREAT place for your kids to go hands down. I was so impressed that we are sending our youngest son in October. Read Less
David P.
2 Nov 2014
REPORT
Definitely a repeat customerMe experience with Centerline Driving School was positive. Instructors and staff are very professional. They take the subject very seriously. They teach these young people ... Read More
Definitely a repeat customerMe experience with Centerline Driving School was positive. Instructors and staff are very professional. They take the subject very seriously. They teach these young people that what they are about to embark on is a life-long responsibility. I think they are effectively able to communicate this message to them. You are trusting your children to drive a vehicle, so why wouldn't you be willing to pay for the best training? How do you put a price on your child's safety? Definitely will use them again with my younger son. I have recommended them to other people in the community. Read Less
Janet W.
26 Aug 2014
REPORT
Every time I've visited the office, they have been unorganized. Sometimes they are friendly and sometimes they are distracted and abrupt.  If you're there during a "shift change" you might as well jus... Read More
Every time I've visited the office, they have been unorganized. Sometimes they are friendly and sometimes they are distracted and abrupt.  If you're there during a "shift change" you might as well just take a seat and wait for them to figure everything out. In one case, the woman in the office was downright rude when I asked her a simple question. She was in a lecturing mood and I had to put up with her rant. Bad timing on my part We were told that if we were referred by someone, that person would receive a gift card as a Thank You.  When we filled out the paperwork for this, we were told they are "behind" in mailing these out. So, I'm not sure if our referral ever received the promised gift cardSome of their classroom/drive instructors are knowledgeable and helpful. Others are not as engaged, so are not very good.  They try to make sure you don't have a choice in actual "behind the wheel" driving instructors.  I was told "all our instructors are great".  But, we didn't share that opinion.  They have one fantastic instructor that everyone wants.  It's why people come to the school.  By not acknowledging that and working with the less popular teachers to improve, they are really missing an opportunity to improve their business overall. I've heard mixed reviews about many of the driving schools, so I'm not sure how Centerline stacks up.  But, they definitely have room for improvement in their customer interactions and general organization. Read Less
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(360) 573-5490
9317 Northeast Highway 99
Vancouver Washington 98665
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Centerline Driving School

Vancouver, Washington
(31)
9317 Northeast Highway 99
Vancouver Washington 98665
Eric L.
29 Apr 2019
REPORT
These people are so helpful kind and friendly we where lost and confused the lady at the front desk explained how it works and answered all questions we had....success takes time and thank goodness sh... Read More
These people are so helpful kind and friendly we where lost and confused the lady at the front desk explained how it works and answered all questions we had....success takes time and thank goodness she was there to help. Read Less
Ann M.
26 Sep 2018
REPORT
NO customer serviceAfter seeing that they are one of the allowed testing locations for Washington license, I reviewed their website carefully, noting hours and services.  We drove over during the hour... Read More
NO customer serviceAfter seeing that they are one of the allowed testing locations for Washington license, I reviewed their website carefully, noting hours and services.  We drove over during the hours posted ON THEIR WEBSITE.  Apparently, the hours are wrong, we went to the office to find that  NO ONE was at the desk/office, although we could hear voices in the building.  We waited for 10 minutes.  NO ONE came to the desk.  We went outside, where I called their number. I was connected to the answering machine and asked for a call back for an appointment. (It seems that 'walk in' really means we don't acknowledge that you are here.)  We waited for several hours, no call back.  I called again.  No call back.  Washington DMV, is that what you want for customer service? Read Less
Breyana G.
18 Sep 2018
REPORT
There is a serious problem with the woman who answered the phone when I called around 10:45 this morning. I tried to explain to her I currently an Oregon resident and have an Oregon Identification Car... Read More
There is a serious problem with the woman who answered the phone when I called around 10:45 this morning. I tried to explain to her I currently an Oregon resident and have an Oregon Identification Card, however my Washington drivers license is suspended and in order to have it reinstated (which would result in Oregon allowing me to have a drivers license) I need to take the knowledge/ driving exam. I also advised I have documentation from the DOL showing my name and Washington drivers license number. She was rude, abrupt, talked over me, and was unwilling to hear anything I was saying. She kept repeating I need to finish with the courts before I can take the driving tests.. mind you I have been finished with courts since 2015. Anyways, I called another driving school and they said my credentials were more than sufficient and I have an appointment to see them on Friday. Read Less
Google User
3 May 2018
REPORT
These ppl are saints so patiend and kind. loved this business will tell everybody about
Google User
5 Apr 2018
REPORT
Chris is awesome, a great instructor and very helpful and communicative of habits I needed to change. Thank you!
Elyssa Skye
10 Feb 2018
REPORT
10/10 would recommend, great staff, great service. It is an amazing environment to learn how to drive, and the instructors are passionate about safe driving.
Manufactured H.
10 Feb 2018
REPORT
Excellent, friendly, professional.It is clear that they want you to succeed.Also:1. Only 10 bucks more to use their car for the skills test. very fair price compared to some other schools.2. If you fa... Read More
Excellent, friendly, professional.It is clear that they want you to succeed.Also:1. Only 10 bucks more to use their car for the skills test. very fair price compared to some other schools.2. If you fail your first WRITTEN test attempt, you get a single retest for free. Again, very fair, so if that happens, you can go home and study your tail off and come pass it in a day or two for no extra charge.My experience:Moved back here after being out of state for a few years, and accidentally let my out-of-state license lapse by a week and a half.To get my WA license, I now had to take both the written test and the actual skills test in the car.Some of the yelp reviews I read about this place were pretty brutal, but when I read them closely, they had the tone of a special snowflake beginner driver that maybe didn't do so well on their test, (eyeroll). (No offense, just trying to find the best place :-)The woman who answered the phone was clearly very busy (had to put me on hold), but was polite and responsive. (I actually don't mind if I call someplace, especially local, and they are very busy - I usually take that to mean they are doing good business, so they're possibly doing something right. But hey - my opinion only)I indicated to her that I was trying to knock these tests out ASAP, and she took the time to clearly explain my options in the manner of "If you are comfortable taking the written test now, you can come in at this time, then you could take the skills test at this time, but if you need to spend a day refreshing on the written test, you can take it on this other day, and come in for the skills test on the weekend..."(How bad am I at writing dialogue? lol)I took option B, because I haven't taken a driving test in many years.Note: You can find many good FREE practice tests online to get you dialed in.Result: passed the written, past the skills test.Helpful hint: for those re-testers who already know how to parallel park, the test is really not that hard - but try to avoid touching the curb with your tire, even slightly. :-) Read Less
Neha Didwaniya
9 Feb 2018
REPORT
Scammers!!! Be aware!!!!! I went there to take the driving test. Charged 50 dollars. The guy taking the test made a few racist comments and then kept talking the entire test and distracting me. I hav... Read More
Scammers!!! Be aware!!!!! I went there to take the driving test. Charged 50 dollars. The guy taking the test made a few racist comments and then kept talking the entire test and distracting me. I have been driving for more than 10 years with no accidents! He FAILED me in the test and out rightly LIED about things I did or didn't do! The first things he said was let's schedule you for another test. Yes! And pay 50 more dollars He has made this a business and to make money for his business he wasted my time and money both Scammers!!!!! Read Less
Neha D.
9 Feb 2018
REPORT
Scammers!!! Be aware!!!!!I went there to take the driving test. Charged 50 dollars. The guy taking the test made a few racist comments and then kept talking the entire test and distracting me. I have ... Read More
Scammers!!! Be aware!!!!!I went there to take the driving test. Charged 50 dollars. The guy taking the test made a few racist comments and then kept talking the entire test and distracting me. I have been driving for more than 10 years with no accidents! He FAILED me in the test and out rightly LIED about things I did or didn't do!The first things he said was let's schedule you for another test. Yes! And pay 50 more dollarsHe has made this a business and to make money for his business he wasted my time and money bothScammers!!!!! Read Less
Google User
29 Jan 2018
REPORT
Everybody here are friendly and helpful for what you don't understand. All the teacher are great. They very nice.
Ferdy W.
3 Jan 2018
REPORT
I went to Centerline Driving School. I really enjoyed it there. The teachers are very nice and encouraging. I would recommend it to anyone. THANK YOU FOR TEACHING ME HOW TO DRIVE !
N.b. M.
28 Dec 2017
REPORT
My experience at Centerline Driving School was great! I learned all the basic things about how to drive, but I had so much fun doing it. The instructors here are great and I feel very confident about ... Read More
My experience at Centerline Driving School was great! I learned all the basic things about how to drive, but I had so much fun doing it. The instructors here are great and I feel very confident about my driving, but still know how to be responsible while driving! Read Less
Zyra F.
18 Dec 2017
REPORT
Centerline Driving School did a really good job covering every corner of driving. They help you pass with flying colors! You can’t beat the price either.
Terresa H.
14 Dec 2017
REPORT
I went to Centerline Driving School and had a great experience there! You learn a lot and the instructors are AWESOME! They make you feel comfortable and their teaching is always fun. I recommend Cent... Read More
I went to Centerline Driving School and had a great experience there! You learn a lot and the instructors are AWESOME! They make you feel comfortable and their teaching is always fun. I recommend Centerline to everyone that wants to have a life changing experience!! Thank you Centerline for teaching me how to drive :) Read Less
Londn G.
14 Sep 2017
REPORT
The lady answering the phone calls hung up on me before I had a chance to ask her another question. I sadly go here and I like all the instructors but the lady at the counter hates her job she said it... Read More
The lady answering the phone calls hung up on me before I had a chance to ask her another question. I sadly go here and I like all the instructors but the lady at the counter hates her job she said it in front of me when I was waiting for my 3rd drive to start I hope they get someone else soon. Read Less
miguel angel lopez
7 Jul 2017
REPORT
Very nice people working here
Olga Syngaivska
7 Jul 2017
REPORT
I had my driving test at the school. My experience was good! I would recommend this school for a driving test.
Andrew sullivan
8 May 2017
REPORT
I was really nervous when doing the tests. But they understood and gave me time they are really nice people.. I would highly recommend them... #1 in Vancouver Washington
Tony M.
17 Feb 2017
REPORT
Not good business when you schedule your drive for one day and go in at the appointment time and they say oh sorry the instructor decided not to show up but thanks for wasting your gas and time to com... Read More
Not good business when you schedule your drive for one day and go in at the appointment time and they say oh sorry the instructor decided not to show up but thanks for wasting your gas and time to come in we can reschedule you for next week and maybe he will show up in will be telling all my friend to never use your service Read Less
Lona M.
17 Oct 2016
REPORT
I have to give 5 stars for going above and beyond! We had dropped in yesterday 10/17/16, only to find out drop in hours were over. Instead of making us come back another day, they made every effort to... Read More
I have to give 5 stars for going above and beyond! We had dropped in yesterday 10/17/16, only to find out drop in hours were over. Instead of making us come back another day, they made every effort to accommodate us. We were able to take the written test. Then, they had an unexpected cancellation, and offered us the appointment! We were able to accomplish everything in one day. Nice, businesslike, caring professionals. Read Less
Kristy F.
3 Oct 2016
REPORT
After reading the reviews on Yelp regarding the office staff, I was very hesitant (AKA fearful) to ever speak  with the office personnel.  However, my interactions have been very pleasant!  The first ... Read More
After reading the reviews on Yelp regarding the office staff, I was very hesitant (AKA fearful) to ever speak  with the office personnel.  However, my interactions have been very pleasant!  The first time I met with someone in the office it was the owner's wife (although I did not know at the time) and she looked a bit disheveled, but she was very kind and never once made me feel like a bother (even though we were in at the last minute of the last hour before a holiday weekend).  The next time I met with someone in the office, it was the "official" office person and she must be the one everyone talks about, as she was very flustered and frustrated at the time.  My advice is: give her a break.  We've all had to deal with more than we can handle at times and she must be super capable at doing what they need or else she wouldn't be in this position.   Apart from the office staff (who does NOT teach your student or do the drives with them), Centerline Driving offers really top notch in instruction.  I attended every one of my daughter's drives and was so pleasantly impressed with the care and concern and level of attentiveness that I wouldn't hesitate to recommend this school to anyone else in the future. Read Less
Artemis M.
3 Oct 2016
REPORT
Stopped by to get some information and the customer service was oblivious, inconsiderate and distracted to say the least. If you want to be ignored and waste your time, by all means come here.
Jacob H.
27 Aug 2016
REPORT
To no surprise there are already negative reviews posted in regards to their front office. I couldn't agree more with all of them. Over the course of my child's classes I called in several times durin... Read More
To no surprise there are already negative reviews posted in regards to their front office. I couldn't agree more with all of them. Over the course of my child's classes I called in several times during business hours. Each and every time it went straight to voicemail and either never got a call back or wouldn't hear from them for several days. Unfortunately, I had to resort to just dropping in where I realized a larger level of dissatisfaction and incompetence. They are clearly disorganized, possibly understaffed,  and I too have witnessed rude behavior at times. As for the behind-the-wheel instructors I found that to be a positive experience. They even allow parents to join which I found very helpful to keep a level of consistent learning. All were patient, communicated effectively, and provided helpful instruction. Each drive felt like a learning experience and not an exam. They too have to deal with young clients in a stressful environment, but seem to pull it off. Read Less
Happy T.
20 May 2016
REPORT
Dear Staff of Centerline Driving School,My name is Bo Knight. I would like to thank you, Jeanie and Chris, for your services that are very nice and friendly. I felt very comfortable when I stepped int... Read More
Dear Staff of Centerline Driving School,My name is Bo Knight. I would like to thank you, Jeanie and Chris, for your services that are very nice and friendly. I felt very comfortable when I stepped into your office even though I did not take a driving lesson here. I believe that your driving school has been great so far! After the examiner (Chris) told me I passed the test, I was on top of the world and I got good suggestions from him as well. No doubt! I have recommended your school to my friends.Thank you very much!Bo Knight Read Less
Michelle McAllister
30 Apr 2016
REPORT
We found the staff at Centerline Driving School to be professional, capable, courteous and friendly. It was a wonderful experience all around and we're glad that this school was recommended to us.
Diana R.
24 Feb 2016
REPORT
I WOULD GIVE THIS PLACE NO STARS IF I COULD,I was sitting on the couches and listening to a lady talk to customers on the phone she was cussing at them after the phone call being snotty and saying rud... Read More
I WOULD GIVE THIS PLACE NO STARS IF I COULD,I was sitting on the couches and listening to a lady talk to customers on the phone she was cussing at them after the phone call being snotty and saying rude things how stupid the people are,Even when she was on the phone call how she would talk to customers was rude very un professional, There was other things I had a bad experience with as well that I don't want to mention but I don't recommend anyone to come here. Read Less
Crystal C.
5 Nov 2015
REPORT
The teachers are great, but the lady in the front office always has a bad attitude. She belittles everyone that i have seen her correspond with. Have you ever met a person who feels the need to be rud... Read More
The teachers are great, but the lady in the front office always has a bad attitude. She belittles everyone that i have seen her correspond with. Have you ever met a person who feels the need to be rude to younger people, just because they are old? Well, if you haven't now you know where to find one. She is so unorganized, cluttered, and horrible at customer service (yes, i paid for a service and expect good service). I am pretty sure she has to be family of the owner, otherwise she wouldnt have a job. I regret going with centerline due to having to deal with this lady! She takes rude to a whole new level. Read Less
Happy Tales
11 Jul 2015
REPORT
7/9/15 Chris –Just want to let you know how much we appreciate you and all of your instructors. I attended all but two of the classes presented and I even learned some new things. Everything was ver... Read More
7/9/15 Chris –Just want to let you know how much we appreciate you and all of your instructors. I attended all but two of the classes presented and I even learned some new things. Everything was very informative and her driving lessons were helpful, too. She did her last drive today and got 100%!!! Now, to me, that says a lot about what you and your staff has taught her. She even catches me and her mom, too, about stopping “on the line” at a light or intersection… The time invested was very well worth it and I tell everyone how great you all are!!! Thank you again…. Linda Cook Tayler Harp’s grandmother Read Less
Connie S.
5 Feb 2015
REPORT
I'm not sure where Paula B is coming from. Centerline staff is not only overly friendly, but very accommodating to your needs as a parent with a child in drivers ed, but also your children's previous... Read More
I'm not sure where Paula B is coming from. Centerline staff is not only overly friendly, but very accommodating to your needs as a parent with a child in drivers ed, but also your children's previous commitments. They remain calm during drives which in turn really relaxes the student. When my son kept making the same mistake the instructor, Mike, observed how the frustration was making matters worse, so he calmly made my son take a minute to compose himself and then reminded him it was ok to make mistakes because that is how he was going to learn. Not only did my son graduate from the class far more informed than myself or my husband could have had him, he actually taught us a few things we didn't know. This is a GREAT place for your kids to go hands down. I was so impressed that we are sending our youngest son in October. Read Less
David P.
2 Nov 2014
REPORT
Definitely a repeat customerMe experience with Centerline Driving School was positive. Instructors and staff are very professional. They take the subject very seriously. They teach these young people ... Read More
Definitely a repeat customerMe experience with Centerline Driving School was positive. Instructors and staff are very professional. They take the subject very seriously. They teach these young people that what they are about to embark on is a life-long responsibility. I think they are effectively able to communicate this message to them. You are trusting your children to drive a vehicle, so why wouldn't you be willing to pay for the best training? How do you put a price on your child's safety? Definitely will use them again with my younger son. I have recommended them to other people in the community. Read Less
Janet W.
26 Aug 2014
REPORT
Every time I've visited the office, they have been unorganized. Sometimes they are friendly and sometimes they are distracted and abrupt.  If you're there during a "shift change" you might as well jus... Read More
Every time I've visited the office, they have been unorganized. Sometimes they are friendly and sometimes they are distracted and abrupt.  If you're there during a "shift change" you might as well just take a seat and wait for them to figure everything out. In one case, the woman in the office was downright rude when I asked her a simple question. She was in a lecturing mood and I had to put up with her rant. Bad timing on my part We were told that if we were referred by someone, that person would receive a gift card as a Thank You.  When we filled out the paperwork for this, we were told they are "behind" in mailing these out. So, I'm not sure if our referral ever received the promised gift cardSome of their classroom/drive instructors are knowledgeable and helpful. Others are not as engaged, so are not very good.  They try to make sure you don't have a choice in actual "behind the wheel" driving instructors.  I was told "all our instructors are great".  But, we didn't share that opinion.  They have one fantastic instructor that everyone wants.  It's why people come to the school.  By not acknowledging that and working with the less popular teachers to improve, they are really missing an opportunity to improve their business overall. I've heard mixed reviews about many of the driving schools, so I'm not sure how Centerline stacks up.  But, they definitely have room for improvement in their customer interactions and general organization. Read Less
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