I really enjoyed taking drivers ed here it helped me out a lot and when I took the knowledge test yesterday I was a little nervous but I focused on the test and I passed it if your a person looking to take drivers ed I recommend taking 911 driving school :) Read Less

JR Lipana is the best instructor. He is calm and will teach you parallel parking and backing around the corner very well.After class, he gave me feedback about my driving and areas of improvement. He actually drew on paper and helped me visualising things ( like backing of car, parallel parking etc ). He will definitely boost your confidence. I had one bad experience with one lady else I enrolled for 5 classes and they were enough for new drivers ( Though I practiced a lot after each class :) ) Read Less

This school is a waste of time, money, and energy. Not only did I become less confident in my driving, I have nearly lost all desire to get out on the road as a result of this course. First of all, having to complete a course such as this in order to achieve a WA state license is absolutely ridiculous. It is unbelievably expensive and a complete scam. All information could easily be taught through an online course (which, by the way, is an acceptable form of driver's training in states such as FL) or by a parent/guardian who is licensed. It is painfully obvious that having to complete driver's education is a way for the state to make money. After finally deciding to not wait until turning eighteen to get my license, I signed up for this school - and almost immediately regretted it. Before starting, I had driven a few times and was excited to learn more. I was gaining confidence. However, on my second drive with an instructor, any feeling of self-confidence and excitement was crushed. Never in my life have I ever been treated so horribly by anyone, let alone a grown adult. Unfortunately I cannot remember this instructor's name, but he should not be teaching here or anywhere else. He told me several times that if I did this or that I would be killed by a truck. His tone of voice was annoyed, irritated, and he could not stop joking at my expense. It brought me nearly to tears. After that particular drive, I was destroyed. I never wanted to drive again. Any confidence I had in my capabilities as a driver were gone. Because of this man, I believed I could not do this, now or ever. However due to necessity, I finished the course and other three drives (and I will say that my other instructors were lovely, although anyone would shine in comparison to that jerk on my second drive; however, it did add more confusion and frustration to have a different instructor every time). But I was still shaken and reluctant to drive. I would have panic attacks every time I got behind the wheel.  Yet my harassment by this instructor did not end there. On my final drive, I was speaking with my instructor for that day in the main office when the jerk started yelling to me from behind the counter. My previous drive had been on the highway and I had driven an extremely long distance which was not common procedure for this drive, but circumstances had made it so. He apparently had known this and decided to mock me over it, saying things such as "Did you cry this time too?" or "I can't believe I didn't see you on the news" (as if he couldn't believe I hadn't gotten into an accident). I could not believe what I was hearing. My current instructor was entirely confused and I was thoroughly embarrassed. I ignored him as he continued mocking me because at that point, I had finally realized that he was just a sad, sad man who apparently had no other joys in life expect for harassing teen drivers. My maturity and determination outweighed his.Although I still am nervous about driving, I will not let these incidents or this school get in the way of learning something that I want to learn. This school has added so much unnecessary stress, despair, and anxiety about driving that would have never existed in such strength before. The requirement for driver's education outside of a parent is understandable; yet, my advice is to get your driving permit, practice without the harassment of these instructors until you are mostly comfortable and confident, and then sign up for the course requirement (and pray you get a nicer instructor than I did). Until the state of Washington can realize what a burden these driving schools are on new drivers, that is the best course of action to take. Read Less

They want your money. When they deduct 6 points for not looking at your left blind spot when taking a left turn from the left lane you know they WANT you to fail, and then when you justify you are shut off saying "don't argue". Read Less

School is great, I took lesson with Jessica - she was very nice and sweet.Today was my driving test with Judi . If you want to pass - it will be very difficult with her, because :1) she is rude 2) she was late on my appointment - 20 min3) she rushed me many times because again she came late on my appointment , is it my fault if you cannot make it on time? When I started my test: she said many times "I'm busy, do it faster I have another appointment and etc." Maybe I'm not that good in drive, btw I have my Russian license and I've been driving more then 3 years. We all have bad times in our life and stress, but when you come to do your job - you should leave all stress outside. She made me very upset, and not because I didn't pass.. I felt that I was treated like trash and felt very sorry that I payed money and took her time. She was so rude that she didn't even say goodbye to me . She act aggressive, slammed the door loud and left. Read Less

Great staff! They are very helpful and friendly. The driving class Instructors I took classes was so well informed and helped with appropriate instructions and know-how related to driving and the driving test. Not at all harsh, and don't shout while you're driving, like I've heard at some other places :) Read Less

I had the best experience so far with 911 driving school of Redmond. Having faced an unsuccessful attempt, instructor Jim Goods was the one who gave me lot of tips and made me feel confident. Mr. Jim Goods is the best instructor whom I have come across. Later, I was able to crack the drive test. I owe him all the credits for getting the license. Read Less

*Horrible scheduling and communication* ** Excellent lessons **I took a 1 hour assessment lesson and ended up getting the 5 lessons package. I have only two lessons left now and I feel great about my learning and improvement. When you go to the location in person, everything is good but trying to schedule a class over the phone is hell. I have to waste at least couple of hours trying to schedule 1 class and with my work schedule it is difficult for me to schedule all lessons in advance. They do not have visibility online for the classes which is a big disadvantage. The calls almost always go on voicemail and if you miss their call back, you're back in the loop. So 4 stars for the lessons and -1 for the painful scheduling. Read Less

My oldest son took classes at 911 in Issaquah and had a fabulous experience. Sadly, this location is closed. So when it came time for my second one to take driver's ed, we signed him up at the Redmond location. The experience was so bad, that if I had more children I would never let them go here. The only positive thing I can say is that my son's classroom teacher, Chris Kahrs, was excellent and what we expected based on our previous experience. The rest was horrible. The front office doesn't bother to answer phones. I have been in there and watched then completely ignore the phones when they weren't helping anyone. Their online drive schedule is a disaster and impossible to understand where the location of the drive is. I was told that was because different people did the data entry and they "forgot" to put the location or put obscure abbreviations in the location field. THEN, I called because you can't schedule the observing drive online. The girl "accidentally" cancelled one of my son's drives while scheduling this and created a scheduling nightmare for us. The instructors who teach the drives are downright horrible. My son was confused and almost in tears after every one because there wasn't any instruction happening. The last day of class conflicted with the first day of school, therefore my son had to do a make up class. I was told he could watch a CD the day before and make up the class. When he tried to do this, the girl at the desk told him he couldn't and would have to retake the entire session again. So I had to drive down there to straighten that out. The icing on the cake was when my son went to take his test. My husband was appalled at how rude and ugly the instructor was. When I scheduled this drive, the girl failed to tell us we would need proof of insurance and so my husband was trying to get it online while the instructor was rudely raising her voice C'MON!!!C'MON!!!! This was a hellish experience and you would be wise to find another school. Read Less

I called for information, and was told that I had to register before scheduling. Fine. Got all payment information ready in the form, and thought, "wait, maybe they have no appointments that work for me". Reasonable? Then, I spent 15 minutes getting kicked back to the phone menu, my calls obviously being screened by the "customer service" reps, because I simply wanted to confirm that an appointment was available SOMETIME in the near future before handing over my money. The only conclusion I am able to draw is that there is no appointment available any time soon, thus their operation is a complete scam, and that I should save my money and look elsewhere. Read Less

I had fantastic learning experience here. I learnt from Brady, he is a wonderful instructor. He points out each mistake as well as each of my learning from mistakes. He is a great mentor. Very professional and punctual. I chose 10 hour class and 9 are from Brady as I preferred him. I have cleared the test. Totally 911 Redmond Driving school is the Best. Overall it was really really great! Read Less

Amazing driving school.. Especially Robert Clarke he is so patient in teaching just by 3 class I learnt driving and was able to cleare my driving test.. I recommend honestly to go 911 driving school for learning driving .. Thanx 911 Read Less

Amazing, honest and supportive, this is what they are! For me driving was the toughest task to accomplish. I had this great fear and was easily intimated by the vehicles moving in opposite direction.  I started my classes with 911 back in 2014, Ed took my classes and he was a great instructor. I was pregnant at that time and before I could take a test, my baby was already here so It took me 1.5 years to rejoin the school again! I was nervous to start my driving again and started with 10 classes package. Robert (also the owner of 911 redmond) took my third lesson and I wish he had taken all my classes before. All I needed was confidence and from that 1 class I was more than ready to take my test. He said that I do not need any more lessons coz I am good to take the road test. This shows their level of honesty and supportiveness one would expect from their instructors. I took one more class just to analyze myself where I stood and following week took my test and bingo I cleared it! I cannot thank enough Robert for all the confidence he gave me. Inreally think that every student should be given atleast one class with Robert; he is a magician! From all the instructors I got, I really liked Robert, Ed and Rami Lopez.One particular thing that can be improved is the number of different instructors a student gets. I took 4 classes and every time with a new person. It sometimes gets confusing coz every instructor has different style of teaching. It would be really great if you get the same instructor in every class or atleast most of the classes.But bottom line is this school definitely is the best! Read Less

For the most part, this is truly an excellent driving school. My youngest kid recently completed all the classes and all the required driving sessions in order to get her license. It was an excellent experience for her: she appreciated all the stories told by the instructors (who were police officers) - all relevant to the driving lessons taught, and all which made an impression. She, and we (her parents), appreciated how classes were taught on time, on schedule, and how everything involved was clearly explained on the 911 website and also when I called, prior to enrolling my daughter. My eldest daughter attended the local Swerve school 3 years ago (before this 911 school was here in Redmond) and that, too, was an excellent experience. However, at that time, Swerve had the option for customers to pay their enrollment/registration fees in 3 separate installments, which was a huge help for my family. They no longer have this option, which is why we chose 911 Driving School for my younger daughter, as 911 DOES accept payment in 3 installments, if so desired. My daughter wanted to contribute to paying for her driving classes, so she paid for one installment herself and she was very proud to do so. This is what prompted us to try 911 School in the first place, but it turned out to be a great experience for the police lessons discussed in class. And the driving lessons were also all positive as well.We encountered a few minor administrative glitches in scheduling a driving session and with email communications, but they were eventually ironed out.All in all, we would highly recommend this school. Read Less

Really good driving school. I took the 10 classes and scheduled most of my lessons with Justin. He is a really good instructor. I didn't drive a lot in India. The driving system and the rules in India are really different from that in in U.S. Plus, I couldn't practice as I don't own a car. Justin really helped me get comfortable with the car and the rules. Thanks! :) Read Less

With no prior experience , I must admit that I was pretty nervous to take up driving. I joined the 911 driving school primarily for its convenient location. I took up the 5 one hour sessions with Ed and I was ready to take the road test by the end of the 5th class! Ed was great as an instructor and really helped in making me confident about my driving.I did not get my license in the first attempt though. Justin helped me with some valuable feedback on what I did wrong in my test and even coached me to correct them the same day.The key is to practice and keep practicing till you feel sure about your driving. Ultimately, it's all in the attitude. I'd rather be a good driver on the road than a bad one with a license. So don't worry if you don't get it right the first time. These guys are there to help! Read Less

I really mean it when I say this place is the only reason I now have a driver's license. I honestly don't feel like I could have done it without 911 Driving School. Let me start off by saying that at 20 years old, I was still too afraid of driving. But I knew I had to learn soon, so I started doing a little research on local driving schools. I felt like 911 was the best for me in terms of location so I went with them and I'm so glad I did. I chose the 10 lesson package and I feel for any beginner like I was, that one is the best for you. The first day I was still pretty skeeved about driving in general but my instructors (Brady & Ed) helped me through my nervousness and always gave me great feedback and explained reasons why things are done the way they are in depth. I am so grateful to have had Ed! I feel like I learned very well from him and he was super nice. I don't know about any other of the 911 locations, but I recommend the Redmond one to anyone who feels the need to learn to drive from scratch or maybe even to hone your skills a little more. I had a lovely experience! Thank you! Read Less

Good place! My wife take the driving classes here and passed the test as well. The instructors are very friendly and knowledgeable. Price is also very reasonable, you can even have a warm-up section right before the exam. Read Less

If you wanna fail the driving test or waste your money, you can come here. I took the driving test twice here ,but i couldn't pass. Then i changed to another driving school , i could pass without preparing before the driving test *i saw 2 people before me couldn't pass as well Read Less

I recently had some lessons and passed the road test with Robert at 911 driving school Redmond.My experience with the school and instructors was nice. The lesson price is reasonable and even slightly lower than the other driving schools in this area, instructors are professional, informative, patient and helpful! I actually had lessons with Robert and another instructor. I do prefer Robert because he doesn't do much personal chatting while giving me lesson even it were me start the chat. So that I can focus on practice driving itself.It's not necessary the other instructor's fault that I feel I didn't improve much in that class because I were chatting and driving at the same time. I know I am a talkative person but I just prefer how Robert kept cool and claim, and it was very helpful for me. Read Less

To be concise: if you just want to take your driving test - don't go there, better chose other location.My wife was taking driving test here few days ago with instructor named B.Hagar (or something like this - handwriting isn't clear).I could understand scoring points for every mistake (even though it was dark and wet and next day in other location instructor was much more forgiving). What I cannot understand is scoring points for ideal parallel parking just because she looked into backup camera (not 'used only backup camera', just looked into it!). It's dark, it's wet, it's a big sedan with no visibility through rear glass - and instructor still wants her to ignore backup camera and look only behind her shoulder.Next day in other 911 location instructor called this attitude 'weird' and allowed use of backup camera because, for God's sake, it was invented exactly for this purpose.The other point is that instructor couldn't clearly describe what exactly he wants to be done. It's OK if person previously has taken lessons and knows what to do on test, but it's completely not OK when person arrived from abroad and there are no previous experience with driving school.Overall impression was that main message instructor tried to convey is "pay us money, take the lessons - and attitude will be much better".Again, I want to emphasize - I wouldn't think that way if next day attitude was so much better in other 911 location. Read Less

I came to Redmond to start a job.  I had a license from my country and did not know if I would pass the test.  I saw the school near my apartment in downtown Redmond.  The cars had "Instructors are Police Officer."  I was a little intimidated.  I signed up for a practice drive.  My instructor was a Japanese man who works as a police officer for his regular job and teaches driving for a few hours a week.  He was very humorous guy and made me very comfortable.  I drove on the left side of the street in my country and when I started to drive on the wrong side the instructor calmly reminded me I was on the wrong side on the road.  I guess he handles stress very easily.  We laughed about it then drove around Redmond to get ready for the test.  My instructor was very interesting guy.  He was an investment banker and software engineer before becoming a police officer.  We talked about coding, currency and financial markets and about life in Redmond.  One hour went really fast.  He recommended where to eat, places for my kids to play, which schools are good in the area and many other useful information to live in Redmond for the next 2 years of my assignment.  He told me the law allows me to drive on my country's license for a year, but a state driver license is helpful with identification.I returned a few days later and passed my driver test with ease.  I have to tell the other engineers to come to this school. Read Less