The course is full of useless information, If you are one minute from the time in the schedule, they wont let you take the course. Do not go through this place to take a class if you are human. They will not let you finish the course, and I was one minute from when the schedule says. The course makes you move to three different locations for different sessions. I WAS ONE MINUTE LATE AND THEY WOULDN'T LET ME FINISH THE COURSE. I WAISTED THREE DAYS O MY TIME TO TAKE THE COURSE AND I COULDN't FINISH IT BECAUSE OF ONE MINUTE. ONE MINUTE, please let's try to put this place out of business and do not go here, The policies on their courses are made for people who don't have lives to live. Read Less

I just took the basic rider course and I have mixed feelings about my experience. It was an unusual situation where the had a "workshop" with instructors...but they were really just training them. I really wish they had disclosed that I was being signed into a class like that. The class was 12 students with a large amount of instructors. After talking with a real instructor it sounded like a normal class size is 4 students with 2 teachers. Overall it was a bit chaotic. Our driving time was cut short due to the amount of people riding the coarse so we were often waiting in lines to practice skills. The class was dumbed down (my boyfriend had taken the class a few years ago and it sounds like a lot of important info was missed). Overall half the class did not get their endorsements for various reasons. 3 people including myself failed the class and I really feel like the class size had a lot to do with it since we rode less and had less experienced teachers teaching us. Thus school is filled with passionate people, however. Bottom line: make sure that your not put into a "workshop" class if you have zero experience riding. It could make the difference on your success. Read Less

Took intermediate class. Instructors were fun and we got out of class very early. Lots of cone exercises so when it was time to take the skills test we were very clear on the expectations. Would recommend this over taking the tests separately from a class.Read Less

If there were a worse Quality option I would indefinitely choose it. Customers are not these peoples first priority in any way shape or form. I signed up for a riding course, also paying full tuition which was $125. I showed up early, with all my gear ready to go. Being the only African American military man in the group, I payed no mind to the fact. While doing a gear check, I was approached and immediately asked to reschedule. I left and drove 45 minutes back home with no argument. After calling to reschedule I received a ridiculous amount of disrespect. I was also told that I could not reschedule and was told to call back tomorrow. I called every day for a week and a half only to be told that there were no supervisors. I emailed, called, left messages and never got a response. I had gone to their location during normal business hours and no supervisors were in sight, and was insulted by "Jane". I lost out on the $125, and never heard from these people again. BBB was contacted on suspicion of racism, along with Jesse Jones of KING5 news. Read Less

This review is strictly for their customer service. Full disclosure I had signed up for the wrong riding course. I had done an intro to ridding course which was great, then I was looking for a follow up class because I eventually want to get my license. I read the intermediate riding course and felt comfortable with the requirements. The day of the class I immediately came to the realization that I had signed up for a course above my comfort level. I talked to the instructor and explained why I felt I signed up for the wrong course. The following workday I called their customer service number and explained what happened and asked if I can apply the money I already paid for a beginners course. I explained the error I made and since I didn't take the course I felt they could allow me to apply that money towards another class. The person said that they talk to the manager and they would make a decision and call me back. About a week past and an agent called because I had signed up for the beginners course and they wanted payment. Again I explained what happened,she read some notes on my account and said that they had decided not to allow me to use the money I had paid for a different course. It's upsetting that their very shortsighted since I was planning  to take 3 other courses with them. I understand it was my error but it seems that the only worry they have is money. Read Less

I took the endorsement class and was impressed with the specific feedback, encouragement, and building upon step by step that allowed for my success. I also took the dirt bike ADV camp and it's hard to put to words. There was such a range of skill in the class I assumed I would hold others up or wait around for instruction that wasn't relevant to my skill level. Somehow, they managed to challenge us all. The course allows for frequent feedback, explicit break down of how to be successful, and opportunity to practice. The instruction is broken up throughout the day which makes it more digestable. I'm a new rider, and I didn't feel overwhelmed. Quite the opposite. I learned so many skills I thought would be way down the road. Read Less

My husband and I just did our BRC this last weekend, Roger and Cameron were wonderful instructors. Very professional but down to earth gentlemen and great trainers. Learned more then I would have ever imagined could have been learned in 3 days. I would recommend them to anyone wanting Motorcycle training. Read Less

I love these guys. My husband and I used them for our WA driving tests when we moved here from the UK, and we got swift and pleasant service at a price we could afford. My husband took his motorbike endorsement course with them and enjoyed it and refreshed his riding skills. I took their pre-beginner's class and it took all the fear out of approaching a bike. I'm doing my full endorsement in May with them. I wouldn't consider going anywhere else for tests and training. Read Less

I Completed the motorcycle beginners course held in Lacey, WA on 5-6-7 October. Zack was my instructor & I just want to pass along that he is highly professional and makes learning to ride fun, while emphasizing safety at all times. He gets it & knows how to teach it so you learn what is being taught.His positive attitude is infectious, he uses positive reinforcement when addressing learning shortfall by students so we did not become discouraged. He is a true asset to you company. I had a very positive experience Read Less

I recently took Puget Sound Safety Basic Riding Course  and I would NOT recommend a new/ beginning rider take this course through PSS! I attended all classroom sessions and easily passed the written test which is part of the requirements to receive a Washington State Motorcycle endorsement.  The actual riding training consists of 16 lessons.  I found it very intimidating since the majority of other students in my class were NOT beginners- I felt comfortable riding the motorcycle and actually was having a lot of fun until one of my instructors (Roy) began to consistently stop me and tell me every little thing I was doing wrong. He was very discouraging and made me feel as though I could not do anything right. By lesson 14 I felt as though Roy truly lost faith in me passing.  We took a break and I stood near my car (trying to regroup from the tears) and I was approached by Roy.  His exact words to me was "some of the smartest people don't pass the Basic Riding Course"  - My perception of his statement was that Roy already decided I would not pass.  At this point I told Roy that I would leave and come back in a month or two- after I gained some basic riding experience so I can keep up with PSS basic riding course.  At no point did Roy explain to me that had I stayed and completed the last two riding lessons that I could have avoided having to take the entire course (classroom and riding sessions)- It was after the fact that Paula in the office told me that I could have avoided the classroom portion and just retake the riding sessions (at my expense) if I would have completed the last riding sessions.  Its very disappointing.  I am determined to pass the BRC but not at a company whose instructors appear to critisize instead of teach. AWFUL AWFUL instructor. Read Less

Can't say enough great things about the course and the instructors! Roy and Cameron really inspire confidence and make it fun! Fun is why we ride motorcycles! I will definitely take the intermediate course to become a better rider. Read Less

Awesome instructors that focus on safety and successful students. I left with some valuable skills. I took the class just to get my endorsement but left with so much more. I highly recommend them and I will definitely be interested in taking advanced rider courses from them in the near future. Read Less

My son (16) and daughter (15) took the drivers training course here. Both of my kids and I had a great experience with PSS. The course was six weeks in class, three nights a week for two hours a class. Then they had six hour long drives each. Scheduling the drives was super easy as PSS offered many time slots. I also appreciated that I was able to make payments for the course. The instructors were all super friendly and knowledgable. Shout out to Terry and George who the kids specifically liked. Even the staff in the office were a pleasure to deal with. I especially liked that we were able to do everything here. After the course, the kids took the knowledge test, my son did his drivers test and we were able to go to DMV that day to get his license. I highly recommend PSS to any mom looking for a place to take their kid for driver training! Read Less

My two teenagers took the drivers training course at the Puyallup location.. Everyone at PSS is super friendly and knowledgable. Kids did great and actually enjoyed going to class! I would highly recommend PSS! Read Less

Took dual sport riding lessons a year ago in Plain. I had trouble with dried mud ruts. Always made me crash.  I Had control trouble with burms, just want to thank you. I rode with my son a few days ago on forest roads and on trails. We had a blast. Ruts are fun at this point. I laughed so hard as my bike took me right through them. I rode hill climbs laughing and grinning and down some darn steep trails. Man thank you! Its like I bought a different bike. Lol. By the way I'm an older dog at 57. Thank You again. I will be back for more.Brian Davis Read Less

I took the BRC weekend course. I was apprehensive because I just didn't know what my skills and abilities might be having only ever had a scooter in the past (which was a long time ago). I was nervous about whether i would be able to learn quickly enough how to shift gears and coordinate everything else as well as pass the test. I also read reviews and found several women complaining about poor treatment for being female. I wish I never read those reviews, because they just m...ade me worry needlessly as this was not my experience at all! My instructors were Matt and David. They were awesome! Very helpful, not judgmental, not condescending, just encouraging and professional. I was one of 2 women in the class and it would have been easy to treat us differently or make us feel like we didn't fit in, but they treated everyone just the same. Not only did I learn a lot in the classroom, the 10 hours or so of on bike instruction was immensely helpful and key. It's hard to believe that on Saturday morning I was learning where the controls were and by Sunday evening I was passing the riding test. I highly doubt I would have been able to have the skill needed to pass the test and ride within boundaries and guidelines if I practiced on my own with a family member or friend. I totally recommend PSS and Matt and David. They helped me make it happen and I feel really happy with their instruction, attitude, professionalism, and expertise. GREAT! See More Read Less

I felt discriminated by the instructors, and would not recommend anyone to go do their basic riding class at this school.  As a newbie the instructors ignored me a lot and also never gave me a chance to re do a run-on the test that I did poor  while other people were allowed  to re do their runs that they performed poorly,  I did two tests and failed both for nothing and instructor Jesse embarrassed me in front of other students making me take off the helmet and mount the bike in the spot he claimed I failed in front of anyone in the middle of the test.  It's a corrupted school whereby instructors do whatever they want and don't treat everyone equally. Read Less

I recently took the Puget Sound Safety Course and passed. It was a great experience! My instructors were Vena Knight and George Tart. Awesome instructors! Vena shared stories that were informative and held tips to better riding skills. The classroom instruction was hands on and in my opinion that helps you to better understand and retain the information.Vena and George's instructions on the range was centered on safety and defensive riding skills. I took the all girls class and my group was awesome! The girls were fun, friendly and very supportive of each other. I am not sure I would have passed without the great instruction I received and "The Money In The Bank Girls!" Read Less

Always a passenger, never the rider... well not anymore!!! I had such an amazing time this weekend finally getting behind the controls myself. Brett and Kyle are so patient and kind as instructors and they really instilled confidence in me and taught us all the basic skills without pressure. I will be back for more training for sure!!! Read Less

I've taken three courses with Puget Sound Safety.  I was a nervous beginner so I called and arranged a one on one training for a couple hours.   The trainer was patient and there was no pressure at all.   The trainer was encouraging when I would make a mistake or do something well.   I then took the official beginners course and actually had a lot of fun.  Good instructors and I leaned a lot.   I also took the dirt bike class.  It was challenging but a lot of fun.  I've been impressed with the bikes, curriculum but most of all with the quality of people working for the company.   They are low pressure and made something I was nervous about and thought would be overwhelming into a fun and enjoyable experience x3!  Thank you! Read Less

I attended the Off Road 101 class at the Straddleline ORV Park in McCleary. My instructors were Fletch and Greg. We had about 15 students, 3 of which were women, including myself. Almost everyone had prior street bike experience, and several came to class on motorcycles. I just started riding dirt bikes on trails this summer and have only been out about 4-5 times. Prior to that, I had never ridden a motorcycle.Overall, the class was fantastic. Some of it was stuff I knew already, like standing up is better. But they really go into all the tiny details of standing positioning, and then you get the chance to practice and apply it. Some of it was stuff I didn't know, like proper body positioning while turning. Again lots of time to practice. Other skills covered were clutch/throttle control, braking, going over obstacles, and hill climbs and descents.The two things I didn't like are small enough not to change my 5 star review, but worth mentioning. Almost everyone there rented bikes provided by PSSOR. I brought my own bike, a new to me CRF150R that I had only ridden on once since buying it (I was a riding an XR100 prior). Greg insisted that I use their 150F which I did at first. Then I switched back to my bike after the first segment. I really struggled on my bike because kick staring it is a pain, it hates going slow and everything we were doing was under 15mph, and I just didn't have good throttle and clutch control on it. I do wonder if I would have started the day on my bike, if I would have gotten a better feel for it during the segment on clutch/throttle control... Eventually I switched back to the 150F so I could practice the skills without stressing over the bike. All of that to say: the class is set up for electric start bikes that like to putt and chug along at very low speeds. So if you have a bike that wants to scream, make sure you are really confident on it before heading into class, or rent theirs. The last thing was regarding Greg's pulling out another female student to be the example for all the body positioning stuff. The first time, it was cute/funny, because he knew her from a previous class and was just picking on her in a light-hearted way. But he kept doing it all day, and it started irritating me a bit. He never asked her, "Can I pull you and your bike out into the center so everyone can stare at you while I tell you to move your butt over to the side as we demonstrate body positioning?" He would just pull her out and do it. And I never asked her, maybe she was fine with it, but it just seemed really misogynisitc and put a bad taste in my mouth. I did think they both were excellent instructors and I wouldn't hesitate to take a class from them again. But if Greg pulls my bike out with me sitting on it to be his example without asking me first, I'm slamming on the brakes or just hopping off the bike. Read Less

Just finished BRC with Vena and Greg. They are Top Flight instructors! This was the woman's course. And ladies, if you have any problems getting over obstacles in riding or have been met with good old boy opposition!!!! from other motorcycle instruction company's or been told that "Maybe your just not cut out for this sport!" Or had bad experiences which kept you from realizing the dream of riding your own bike, seek PSS out they will listen to your specific needs and work r...eally hard at helping you to be successful. Now I know, I have more work in the skills department. And I will forever be a student in learning more skills when it comes to riding. These instructors have erased any trauma that I have suffered in the past. I can now ride HAPPY JOYOUS AND FREE! Thank-you so much. Vena and Greg- ina I will be back for advanced street skills course in the spring. Love Te See More Read Less

I just finished the Basic Riders Course at the Olympia location with Zach and Jesse. Great course, Zach kept the classroom information interesting and relevant. On the driving range, they both did a great job. Instructions, practice, do it, feedback. I had never ridden a motorcycle (as the rider) or shifted anything before this class and I passed! Others in the class has some riding experience, others did not and they did a great job keeping the entire class engaged and on the same skills.  I'm planning to take their off road course in a few months so I'm more comfortable on my dual sport off road too. Thanks guys! Read Less

Just wanted to say that Greg and Gordon were awesome instructors. Had a blast, had never been on a bike before that I would say counts. I went from no experience to having basic skills on a bike and successfully earning my endorsement. I totally recommend the class to anybody wanting to learn and had never been on a motorcycle. Thank you PSS. Read Less

Really glad I took the basic rider course at PSS. Ive been riding dirtbikes for a couple years but for the extra knowledge and confidence boost I walked away with, it was well worth it. A little riding expirience or at least basic theoretical knowledge is very helpful but not necessarily madatory. Roger and Rob are great instructors and by the end of weekend the entire class passed both tests. A completely novice rider could be put off depending on the age/expirience/attitude of the class and instructor but with that being said, my expirience was an excellent one and I would reccomend this course to anyone. Read Less

I attended the first 2013 season ADV camp and it was phenomenal.  The PSS off-road team is extremely friendly and helpful, and they deliver a really good overall experience.  Highly recommended for adventure riders.I really liked that Ridewest BMW (represented by Tracy) comes and gives you the opportunity to try out a couple of the GS bikes.   No dealership anywhere near where I live does that.  I'm planning to go out of my way to give them my business now.I want to do the BDR camp next, where they do more training and guide you on the Washington Backcountry Discovery Route.  I wish I didn't live so far away (in Canada). Read Less

I never sat on a motorcycle before this class and learning to ride dirt was high on my bucket list.  I do know how to shift an ATV but balancing on two wheels scared me and my boyfriend said I'm a totally uncoordinated.Why did I ever put this off so long?!  I was riding a 150 bike within the first half hour.  Greg was a great trainer.  I can't believe the great tips and personalization each rider in the group received.  Great job giving me confidence.  I stopped on a hill and Greg coached me how to make it up the remainder from a dead stop, which was my mistake turned into a learning win!  This course exceeded my expectations.  Yes, I bought a bike and can't wait for the group to start up in Oregon.  I signed up my youth son who won't listen to me.  Will post later how this goes.  Yes, I'm signing up for intermediate class as soon as available. Read Less

This place was great. Took the intermediate course since I've been on motorcycle most of my life and have been riding my street bike for the past year on the streets. So being I was nervous about the test at the DMV, figured this way might be a little easier and maybe teach me a few things I might otherwise miss. Class was on a Saturday and it poured for most of the riding portion of the class. Started with misty kinda rain and by the end, just dumping on us. But we kept at it. I kinda felt like a few of the riders probably should have been in the beginner class, but they let everyone stay and everyone ended up passing except one girl who said she had been riding on the street before, but they stuck her on a scooter because of her height (feet couldn't reach the ground on the other bikes) and I swear she never got past 10mph. Maybe just nerves. I know I rode a little different than I usually do. I mean, it's wet outside, you're trying to ride around cones that stick up about an inch from the ground and you have two guys watching you like eagles :) Either way, if you can ride a motorcycle and feel comfortable getting into second gear, you should be fine in the intermediate class. I was really surprised with how inexperienced some of the people in the class were, but hey, we all gotta learn sometime. They had several different bikes to choose from. Most are small suzuki 250's with pegs in a very forward position. They also have a couple of BMW GS650's, CRF250 and a couple other random bikes. All have low miles but are pretty beat, which wasn't a surprise I suppose. They can supply helmets, but be sure to bring the proper footwear (MUST HAVE ANKLE COVERAGE). Some guy showed up with regular shoes and luckily he lived close enough to go home and get better ones. Anyways, they run you through a bunch of courses, do this U turn, do this stop, do this turn, etc. Once everyone goes through everything and they think we're good, they do the test. Super easy, all of them are easy, nothing to worry about. Seeing how some of these people rode and how easy it was for them to pass, wow. Anyways, after the riding test, they give you a little bit of time to pick up some food and get to class. They suggested we eat at the class vs. stopping and eating somewhere. the class portion was okay. One video, lots of discussion. Just pay attention and you will do fine. I think everyone passed except the scooter girl, though I think she may have passed the writing half and only failed the riding part. Overall, it was a great experience and I'm happy with the day I spent learning how to ride a motorcycle safely on the streets of Washington. Read Less

I took the Beginner's class last month and wasn't very impressed. The instructor even commented she had never had so many fail the written test. I'm a college graduate and not sure why so many of us had such a difficult time in the class. Truth be told I'm not interested in riding a motorcycle, I'm more of a scooter person. During the class I was only person who requested a scooter and apparently the only person who was not experienced in riding. Being a newbie and having a much less powerful machine it wasn't easy to keep up with the others. The class was marketed for new riders. I haven't figured out if the class is more appropriate for slightly experienced riders or the instructors weren't that great and more into goofing off than teaching. I ended up leaving early, buying an online study program and passing myself. It wouldn't surprise me if success is purely based upon the instructor Read Less

PSS's motorcycle classes are best of the breed, my wife and I took the beginners class to pass the license test, which we did. She's now enrolled in the trike class, I will have soon my Advanced Street Skill Class #1 @ the PNW Raceway. Great guys the intructors are, tons of knowledge which makes me feel very well taken care off, this for a fair price!! Read Less

I just finished (and passed thank you) The beginner motorcycle course in Olympia with Zak and Jerry. These guys rock. I had a blast and learned a huge amount. They are fun but also firm and to the point. Interactive classes makes remembering important details a breeze and the riding course was comprehensive and really fun.I love the small class size. The scooter option for those of us (raises hand) who have no intention of riding a motorcycle but need the endorsement for an amazing scooter. I think I may have to continue to take classes - It's empowering to learn new skills ..Side note: Do not go straight to the DMV, they will take your new license photo with helmet head and will laugh at you! ask me how I know! Read Less

I just finished the PSSOR intermediate off road course and loved it!  The instructor, RJ, was great at explaning the techniques and extremely patient.The field was perfect for practicing the skills and techniques taught in the class.It's a great place to either learn how to ride if you're a beginner or learn good fundamental skills even if you're an experienced rider. Read Less