I hate seeing all the horrible reviews on here some I get but others it's like c'mon people!! Now having my son learning from them I am so thankful I pick and choose through my reviews always. My experience with them has been amazing thus far. I signed my first one up it was very simple to do. The communication with the staff has always been great I have even had a ton of questions never once have I been treated like I was asking something stupid when even after I was given my answer I was like...duh to myself. Got some incorrect information from my child about the needing of 50 hours (with what we thought was in a 30 day period) turns out we have almost a year till he turns 16 so we have plenty of time. Thanks to Michelle for talking this mom off a bridge as I was in meltdown mode trying to figure out how to squeeze 50 more hours out of myself somewhere this month to get this all done. From my sons point of view he is loving the class and learning things, he isn't much of a talker and he has literally chatted my ear off all the way home after each class about all he has learned. He is loving his instructor Rob who seems to engage with the students with stories to help them remember things and stay focused. These being actual law enforcement and retired law enforcement is one of the main reasons I chose this one for my son as I figured this would be how they kept the students attention and he would be able to learn more this way. So far my plan is working. Only bad thing I will say is that now every little thing I am doing wrong gets pointed out but hey at least the kid is listening lol. Thank you all and keep doing what you are doing I am so glad I placed my child in your hands to help him learn the roads. Now if you can provide support groups for the parents that would be great too...I do not know how you do it. I only have one...you are putting yourselves in vehicles with multiple a day!!! Bless you people!!!! Thanks, Sara Read Less

Overall, good experience! It is costly, but I am glad that the instructors were ex police officers, from what I understand! There were Issues with the consistency of information given by receptionists. I put a comment online regarding my experience I had while registering. When I came into the office to ask additional questions, the receptionist asked me for my email address because her and her boss had been trying to figure out who made the comments. She then proceeded to ask me further questions regarding my experience in front of my daughter and continued to insult another receptionist. Totally unprofessional and was really none of her business! Comments or suggestions are to be confidential and you should not feel like you are being interrogated, especially by someone who only works behind the desk!! The online service that you can use to schedule or reschedule is horrible. 911 driving schools should really retire this program that is unreliable, not user friendly, and requires you to call in anyways to find better appointments or class makeup. Read Less