9 Reviews

Safe2Go Driving School

Duvall, Washington
Reviews
Gail C.
15 Jun 2017
REPORT
Can I give negative stars? Where do I even start. Office staff extremely disorganized. Several staff members and OWNER of the company completely rude to both myself and my son. I have been given wrong... Read More
Can I give negative stars? Where do I even start. Office staff extremely disorganized. Several staff members and OWNER of the company completely rude to both myself and my son. I have been given wrong/conflicting information 6 (yes SIX) times and when I attempt to clarify and bring up the contradictions, I am spoken over and told I asked the "wrong person".... It took me four in person attempts to sign up my student for a written test (in order: the computer wasn't working (said they would call me back and didnt), the debit card maching wasn't working (said they would call me back and didnt), there was a staffing problem, the person didn't know their password). Finally the FIFTH time I went to the office I was able to register and pay, after sitting in the lobby for 10 minutes while the staff socialized in the back room. They finally emerged when I yelled "HELLO?". I was told by two people there was a test Friday and one that there was not.  So, I paid and registered... Hoping there is? Today, we came for a written test tonight and one person told my student I needed to fill out paperwork and I should come inside, only to have the other person tell him not to listen to her. This place is a complete joke. Consider yourself warned Read Less
Jake P.
6 Feb 2017
REPORT
Had a 1 star review, but the owner messaged me and and worked out everything I had bad to say. I have no problem with the class, but DOL testing with the same teacher you have for class. Now this is c... Read More
Had a 1 star review, but the owner messaged me and and worked out everything I had bad to say. I have no problem with the class, but DOL testing with the same teacher you have for class. Now this is changed, and you have different teachers for each part of the course. Read Less
Outdoorsy F.
9 Dec 2016
REPORT
Poor communication and unorganized.   Extremely hard to schedule and we are having to go elsewhere for our testing even though we have paid because they are so hard to work with.   Would not recommend... Read More
Poor communication and unorganized.   Extremely hard to schedule and we are having to go elsewhere for our testing even though we have paid because they are so hard to work with.   Would not recommend. Read Less
Doris H.
9 Aug 2016
REPORT
This is the second time we've been through driver's ed, the first time being with a different driving school through the high school that my daughter didn't like and didn't complete (she dropped out a... Read More
This is the second time we've been through driver's ed, the first time being with a different driving school through the high school that my daughter didn't like and didn't complete (she dropped out after the instructor yelled at her).  So, we were hesistant about which school to choose next.Safe 2 Go proved to be a good choice.  My daughter gained more confidence in her driving abilities and really liked and respected her teachers.  Astrid was a good teacher.  My daughter's skill level and knowledge has increased, and now she actually wants to practice driving.  I would recommend Safe 2 Go to anyone, great experience. Read Less
Kim G.
20 Jul 2016
REPORT
Over a year later, my son still doesn't have his license.  After finishing up classes here, he took the written test twice.  The first time he failed it because one of the questions on the test had be... Read More
Over a year later, my son still doesn't have his license.  After finishing up classes here, he took the written test twice.  The first time he failed it because one of the questions on the test had been taught incorrectly in the classroom.  He failed by one question.....  The second time, he failed on his own, but I couldn't help but think that he'd be done if they hadn't taught misinformation because he would have passed the test the first time. We have experience with another driving school and I wish I hadn't gotten too lazy to drive my second child across the freeway to the other school.  It was hands-down a far better experience.  The drives at the 132nd Street location were not pleasant.  My son came back beaten down every time.  I had to listen to a list of complaints about my son from the instructor (they came off as complaints, not suggestions for improvement) and was scolded for not practicing enough between drives - even though we WERE practicing.  They even refused to take him on the "freeway" drive because he said we weren't practicing. My son was nervous about these drives because of the negativity in the car the minute he got in.  I was FURIOUS every single time.  I don't need to be scolded, thanks.  The other school's driving instructors were positive and encouraging and wanted you to succeed.  The two instructors he drove with at Safe2Go were negative and almost wanted to catch the kids failing.  Attitude makes a HUGE difference in success when it comes to teenagers.  If you show up with negativity, they will respond to it accordingly. Once we showed up for a drive and there was no instructor.  We rescheduled but the instructor didn't get the message that a drive was scheduled so we showed up again and there was no instructor.  We had to wait for the other instructor to finish his drive and stay for our drive.  It was frustrating to have to waste the time.  So, here we sit over a year later.  He lost the will to move forward after his experience.  He's finally taking the test again this week at the OTHER driving school and I will also pay for a one-hour brush-up lesson before he takes his skills test there, too.  I won't have him go back to Safe2Go for any of his testing.  I kick myself for not going with the other school.  It was a much better experience. Please don't respond and tell me you had no idea - you knew all along - I seemed to constantly be on the phone with the main office for the whole class session.  And, frankly, I never found the main office to be that friendly.  Seriously, I wish I could have a do over...... It was a very expensive mistake. Read Less
Daniel N.
26 Apr 2016
REPORT
Courteous and professional, with a respectable front office and classroom to match. This was a very good place to go for a licensing test. The vehicles used for driving instruction are as new and the ... Read More
Courteous and professional, with a respectable front office and classroom to match. This was a very good place to go for a licensing test. The vehicles used for driving instruction are as new and the instructor is very much on the ball. Read Less
Kat V.
1 Mar 2016
REPORT
Ms. Asterid / Perez is the best teacher ever!!!!! She makes learning so fun and had me actually wanting to learn. I recommend this to new drivers. :)
Elicia H.
1 Jun 2015
REPORT
I took my son yesterday to take his knowledge test to get his permit.  I'm giving it 2 stars because I called mid afternoon and they were able to schedule me in the same evening, so that was pretty aw... Read More
I took my son yesterday to take his knowledge test to get his permit.  I'm giving it 2 stars because I called mid afternoon and they were able to schedule me in the same evening, so that was pretty awesome.  But as for customer service it's below a 1!  The office lady that was there (Chadwick, she said her last name so I know it was her) was just plain rude. She didn't offer any information on how this process works and her demeanor made me afraid to ask her questions.  This is my first experience with the first drivers lic. process and where I'm from it was way different so being told how this works would have been nice.  After my son was checked in and went into the testing room I was told I had to leave and wait in my car cause she had to lock doors, which was fine....but after my son was done with his test (and he passed :) ) he walked out to the car and that was that.  I have NO idea what we are supposed to do next, I mean he didn't walk out with a permit in hand, so now what??  The door was still locked so I couldn't go back in and ask her what were supposed to do now.  I will call today to find out the next step but it was up to her to inform the parents how this works.I would definitely find a friendlier and more helpful place to take your child! Read Less
Brent P.
26 Mar 2014
REPORT
HORRIBLE ... service ... i call and spoke to a woman who told me that they could do saturday testing.. that i had to "register/pay" online before she could schedule thwe test .. i specifically asked i... Read More
HORRIBLE ... service ... i call and spoke to a woman who told me that they could do saturday testing.. that i had to "register/pay" online before she could schedule thwe test .. i specifically asked if they did saturday test... she said "yes .. we can do a 4:30pm this saturday ... so i paid ...and she said that she would call back to confirm the appointment once payment was secured.... then a few moments later the "OWNER" called me ... completely RUDE and short on the phone ... told me that they don't do saturdays and that i would have to adjust my schedule to work with their's ...... i asked all this before they took my money... SCAM ... and then when i asked for the woman's name .. she just hung up on me .... the i called back and she threatened to report me to the DOL ... "we can refuse service to anyone" ..hang up again!  never would she give me her name ... avoid this place at all cost ... LIES to get your money ... this is a FACT ... Read Less
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(360) 794-7233
14524 Main Street Northeast
Duvall Washington 98019
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Safe2Go Driving School

Duvall, Washington
(9)
14524 Main Street Northeast
Duvall Washington 98019
Gail C.
15 Jun 2017
REPORT
Can I give negative stars? Where do I even start. Office staff extremely disorganized. Several staff members and OWNER of the company completely rude to both myself and my son. I have been given wrong... Read More
Can I give negative stars? Where do I even start. Office staff extremely disorganized. Several staff members and OWNER of the company completely rude to both myself and my son. I have been given wrong/conflicting information 6 (yes SIX) times and when I attempt to clarify and bring up the contradictions, I am spoken over and told I asked the "wrong person".... It took me four in person attempts to sign up my student for a written test (in order: the computer wasn't working (said they would call me back and didnt), the debit card maching wasn't working (said they would call me back and didnt), there was a staffing problem, the person didn't know their password). Finally the FIFTH time I went to the office I was able to register and pay, after sitting in the lobby for 10 minutes while the staff socialized in the back room. They finally emerged when I yelled "HELLO?". I was told by two people there was a test Friday and one that there was not.  So, I paid and registered... Hoping there is? Today, we came for a written test tonight and one person told my student I needed to fill out paperwork and I should come inside, only to have the other person tell him not to listen to her. This place is a complete joke. Consider yourself warned Read Less
Jake P.
6 Feb 2017
REPORT
Had a 1 star review, but the owner messaged me and and worked out everything I had bad to say. I have no problem with the class, but DOL testing with the same teacher you have for class. Now this is c... Read More
Had a 1 star review, but the owner messaged me and and worked out everything I had bad to say. I have no problem with the class, but DOL testing with the same teacher you have for class. Now this is changed, and you have different teachers for each part of the course. Read Less
Outdoorsy F.
9 Dec 2016
REPORT
Poor communication and unorganized.   Extremely hard to schedule and we are having to go elsewhere for our testing even though we have paid because they are so hard to work with.   Would not recommend... Read More
Poor communication and unorganized.   Extremely hard to schedule and we are having to go elsewhere for our testing even though we have paid because they are so hard to work with.   Would not recommend. Read Less
Doris H.
9 Aug 2016
REPORT
This is the second time we've been through driver's ed, the first time being with a different driving school through the high school that my daughter didn't like and didn't complete (she dropped out a... Read More
This is the second time we've been through driver's ed, the first time being with a different driving school through the high school that my daughter didn't like and didn't complete (she dropped out after the instructor yelled at her).  So, we were hesistant about which school to choose next.Safe 2 Go proved to be a good choice.  My daughter gained more confidence in her driving abilities and really liked and respected her teachers.  Astrid was a good teacher.  My daughter's skill level and knowledge has increased, and now she actually wants to practice driving.  I would recommend Safe 2 Go to anyone, great experience. Read Less
Kim G.
20 Jul 2016
REPORT
Over a year later, my son still doesn't have his license.  After finishing up classes here, he took the written test twice.  The first time he failed it because one of the questions on the test had be... Read More
Over a year later, my son still doesn't have his license.  After finishing up classes here, he took the written test twice.  The first time he failed it because one of the questions on the test had been taught incorrectly in the classroom.  He failed by one question.....  The second time, he failed on his own, but I couldn't help but think that he'd be done if they hadn't taught misinformation because he would have passed the test the first time. We have experience with another driving school and I wish I hadn't gotten too lazy to drive my second child across the freeway to the other school.  It was hands-down a far better experience.  The drives at the 132nd Street location were not pleasant.  My son came back beaten down every time.  I had to listen to a list of complaints about my son from the instructor (they came off as complaints, not suggestions for improvement) and was scolded for not practicing enough between drives - even though we WERE practicing.  They even refused to take him on the "freeway" drive because he said we weren't practicing. My son was nervous about these drives because of the negativity in the car the minute he got in.  I was FURIOUS every single time.  I don't need to be scolded, thanks.  The other school's driving instructors were positive and encouraging and wanted you to succeed.  The two instructors he drove with at Safe2Go were negative and almost wanted to catch the kids failing.  Attitude makes a HUGE difference in success when it comes to teenagers.  If you show up with negativity, they will respond to it accordingly. Once we showed up for a drive and there was no instructor.  We rescheduled but the instructor didn't get the message that a drive was scheduled so we showed up again and there was no instructor.  We had to wait for the other instructor to finish his drive and stay for our drive.  It was frustrating to have to waste the time.  So, here we sit over a year later.  He lost the will to move forward after his experience.  He's finally taking the test again this week at the OTHER driving school and I will also pay for a one-hour brush-up lesson before he takes his skills test there, too.  I won't have him go back to Safe2Go for any of his testing.  I kick myself for not going with the other school.  It was a much better experience. Please don't respond and tell me you had no idea - you knew all along - I seemed to constantly be on the phone with the main office for the whole class session.  And, frankly, I never found the main office to be that friendly.  Seriously, I wish I could have a do over...... It was a very expensive mistake. Read Less
Daniel N.
26 Apr 2016
REPORT
Courteous and professional, with a respectable front office and classroom to match. This was a very good place to go for a licensing test. The vehicles used for driving instruction are as new and the ... Read More
Courteous and professional, with a respectable front office and classroom to match. This was a very good place to go for a licensing test. The vehicles used for driving instruction are as new and the instructor is very much on the ball. Read Less
Kat V.
1 Mar 2016
REPORT
Ms. Asterid / Perez is the best teacher ever!!!!! She makes learning so fun and had me actually wanting to learn. I recommend this to new drivers. :)
Elicia H.
1 Jun 2015
REPORT
I took my son yesterday to take his knowledge test to get his permit.  I'm giving it 2 stars because I called mid afternoon and they were able to schedule me in the same evening, so that was pretty aw... Read More
I took my son yesterday to take his knowledge test to get his permit.  I'm giving it 2 stars because I called mid afternoon and they were able to schedule me in the same evening, so that was pretty awesome.  But as for customer service it's below a 1!  The office lady that was there (Chadwick, she said her last name so I know it was her) was just plain rude. She didn't offer any information on how this process works and her demeanor made me afraid to ask her questions.  This is my first experience with the first drivers lic. process and where I'm from it was way different so being told how this works would have been nice.  After my son was checked in and went into the testing room I was told I had to leave and wait in my car cause she had to lock doors, which was fine....but after my son was done with his test (and he passed :) ) he walked out to the car and that was that.  I have NO idea what we are supposed to do next, I mean he didn't walk out with a permit in hand, so now what??  The door was still locked so I couldn't go back in and ask her what were supposed to do now.  I will call today to find out the next step but it was up to her to inform the parents how this works.I would definitely find a friendlier and more helpful place to take your child! Read Less
Brent P.
26 Mar 2014
REPORT
HORRIBLE ... service ... i call and spoke to a woman who told me that they could do saturday testing.. that i had to "register/pay" online before she could schedule thwe test .. i specifically asked i... Read More
HORRIBLE ... service ... i call and spoke to a woman who told me that they could do saturday testing.. that i had to "register/pay" online before she could schedule thwe test .. i specifically asked if they did saturday test... she said "yes .. we can do a 4:30pm this saturday ... so i paid ...and she said that she would call back to confirm the appointment once payment was secured.... then a few moments later the "OWNER" called me ... completely RUDE and short on the phone ... told me that they don't do saturdays and that i would have to adjust my schedule to work with their's ...... i asked all this before they took my money... SCAM ... and then when i asked for the woman's name .. she just hung up on me .... the i called back and she threatened to report me to the DOL ... "we can refuse service to anyone" ..hang up again!  never would she give me her name ... avoid this place at all cost ... LIES to get your money ... this is a FACT ... Read Less
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