Alliance driving school is terrific. They really care about their students and do everything they can to work with families. All three of my sons learned to drive at Alliance, and Ron and Lomo are outstanding instructors who have the patience and experience to prepare even the most untrained students for the driving test. Denise and Judy, who serve in the front office, are warm, sincere and have the best sense of humor! They relate easily to students and parents, and could quite honestly have their own reality television show because they're so fun and interesting. They work hard to accomodate schedules for students and go above and beyond to communicate with families to make sure the logistics of paperwork, forms and TXDPS requirements are clear. Alliance Driving School is in business to see students become successful and safe drivers. They're classes are convenient, and they offer competetive prices including a payment plan if needed. All three of my sons confidently passed their driving tests the first time - which I attribute to their training at Alliance. If you want results, I highly recommend Alliance Driving School. Read Less

My expereince with Alliance Driving School was positive.All three of my sons trained at Alliance and confidently passed their driving tests the first time.  I've read some of the negative reviews in this forum and all I can say is that my experience was different. I was never charged additional fees for anything, but I will say that fees for changing appointment/drive times, etc. are clearly stated in the paperwork you're given. I imagine that it is up to the discretion of the school to waive fees, but if someone is charged a fee, it shouldn't come as a surprise.  Like I said, I had three sons go through training at Alliance and any charges I paid were all very upfront. In fact, they went out of their way to accommodate schedules and to communicate with me on what to expect.The ladies at the front office, Denise and Judy, are very caring individuals who have dozens of families coming through their offices during business hours and still manage to give warm eye contact and smiles. People will wait for hours at an APPLE store only to find that they'll need to schedule an appointment or be charged a fee for something they weren't anticipating and will deal with it because they want the result - a working i-phone or macbook upgrade.  But show up to a driving school with no visible police officer, and expect special treatment because sweet ladies are supposed to accomodate your entitlement and inablity to follow the rules or read paperwork corectly ... hmm ...They've been in business for 13 years and I would imagine that due to the nature of their businsess and how it's regulated, that if there was anything shady from a financial/records standpoint, they would have been shut down a long time ago. Alliance Driving School is in business to train students to become successful and safe drivers, and they deliver. Read Less

WARNING! Do not use Alliance Driving School. First, I've read the other reviews as far as the fees and they are correct. You will get charged well over anything they quote you. *** I'm saving the biggest issue for the end of this review. You can skip to the *** to read it. Location: Terrible location for first time drivers. It's in a beat up old shack of a strip mall on a very busy road. Which makes pulling out hard for even the best of drivers. Not to mention, at night it doesn't feel like the safest area. Instructors: this will be the only good part of this entire review. There is a guy named Mr. Ron who is incredible, caring, and all around a nice guy. I hope he goes and works for someplace that appreciates him. Fees: as I stated before, swap classes get charged $50 bucks for a paperwork fee. I'll get into that mess later. Miss a class, pay another $10 to go to an early 8:30 am make-up class. Interesting enough. The school cancels a class and they don't reimburse you (and I know this because they cancelled one for an instructors vacation). But if you have to miss a class... they charge you. And yes they charge you for test results. *** Here's the underlying issue with this whole place THE OFFICE STAFF is atrocious. They have no idea what the heck they are doing. There are folders with hundreds of post it notes sticking out of them. Misfiled paperwork, mounds of documents all over the desk and a filing system that looks like a 3rd grader came up with it. Don't get me started on Denise, who you will most likely have the displeasure of dealing with. In a word "Bird Brain" seems most fitting. First if you call and get a live person, it's like winning the lottery. You will most likely have to leave a message and she'll call you back (without listening to your message) "Hi this is Denise from Alliance Driving School, I had a missed call from this number." So what's the point of leaving a message???One day she left a message on my cell phone at 5:51 PM and said she could get my daughter in to drive the next day and her driving time lessons would be "all done that day." So I called back 4 minutes later (it's on my phone bill) left her a message that we would accept that offer and figured it was okay. So the next day as we're driving 40 minutes to get there. Denise calls and what does she say; yep "Hi this is Denise... I had a missed call from this number" Same canned message. After she realized who it was. She goes on and tells me that it's no longer available cause she didn't hear back from me. Not to mention she tells me that my daughter still had 3 classes and that I was mistaken about her being all done. (After the fact I called back and played her message telling me my daughter would be "all done." To prove she said that.) during this time, she argued that she never got a message that I left her. Well no..... Cause she's too rattled to probably know how to check her phone messages. Hey Denise. Since you so condescendingly want to spout off how old you are and know it all, why don't you learn the first rule of a good business "the customer is always right!"  You don't speak the whole time and not let the customer talk. After I got off the phone even my daughter who was in the car said "Oh my gosh I could hear her the whole time, she wouldn't shut up"PARENTS.... You know how you have a teenager that spends more time talking than listening to what you say. Or they are sitting there thinking about what they will say next without listening to you. Well here ya go. Denise is the most scattered brained, opinionated person your about to come across. Yeah she tries to be all sweet and a southern bell like when you first meet her. Just have an issue and get ready for the most frustrating person you're gonna deal with. Finally, Alliance will probably reply with some remark about me being upset and as a pastor I shouldn't be upset. Well Denise, believe me. As a pastor I'm really holding back what I want to say about how bad this place is. I'm extremely frustrated and don't want anyone to deal with what I went though.If I had to do it over again. I would have just had my daughter do the online coursework. This place comes with a serious BUYER BEWARE! Read Less

Wow, Also if I could give a -0 I would.  I paid a great deal of money for my daughters driving school and she completed it.  We are active duty military members and received orders to move before she could do the drive time (she completed all the classroom time).  I have called numerous of times trying to get her completion certification so she would not have to go to another school costing hundreds.  The lady that always answers the phone, and never follows through with sending us the papers. So while my husband is deployed to Afghanistan, I am jumping through hoops trying to get the certificate of completion sent to me.  Thanks for nothing Alliance driving school on your unprofessional service!! Go elsewhere! Read Less

If I could rate this school a negative zero, I would.  Horrible!!  They charge you for tests results for the learners permit. My daughter received only 15 mins of highway drive time on her LAST drive day. All drive time was scheduled for 6:30 in the evening with the exception of one class only because I bugged them about it.  The driving instructor never have my daughter feedback while driving other than she was doing good.  On her last class, that instructor did and asked her if her other instructor had and of course the answer was "no".  The drive times were scheduled months and sometimes several weeks apart.  Needless to say she failed her first test for her license and when I called to see if she could get addtl drive time I received no call back after calling several more times, I was told it would be an addtl $150 fee on top if the $500 already paid. They even charge if you need to reschedule classroom time $25. My daughter had to miss due to track meet, $25 additional dollars. These people should be put out of business all they care about are their fees not that they are producing quality teen drivers. I wish I had had some feedback on this company before I sent my daughter.Horrible customer service.. Even HORRIBLE is an understatement! Read Less

I sincerley think that 1 star is too high of a score for this poorly run business.  The owner "Nicole" is the rudest person my wife and I have ever met.  She has repeatedly openly yelled at us and tried to get us to forfeit the money we paid there and go somewhere else to have our daughter do her driving school.  I really can't believe they are open and doing business this way.  Maybe she has had an abusive past which has led her to believe it is ok to verbally abuse my daughter and wife...I don't know but now I'm faced with the difficult decision of just quitting the school that we paid for in full and going somewhere else and having to pay all over again.  Please, please, please do not spend your money here.  Nicole is a rude, self absorbed, lazy, always absent, condesending, poor excuse for a human being that obviously needs professional help. Read Less

Don't trust the information you are given over the phone or even in person. They have this payment plan and if you don't read the very small letter in your contract they add a $40 late fee....very misleading. Very dissapointed that I was given the wrong information and they refused to help me in any way!!!!All they said was why should I loose money its stated in the contarct we gave you!!! Zero customer service, they dont care.... Read Less

My son went to this “School” It was a horrible experience from the start. The location of the school is in a strip mall directly off 377 (BUSY). It is hard to find a parking space and it is very dangerous picking up and dropping off. The actual building is so cramped and cluttered that I wouldn’t be surprised if the fire inspector shut the place down. The lady that runs this place is extremely unorganized and unprofessional. The initial fee you pay before they start is not all required to complete the course. The actual drive time instructor allowed horse play in the car. Talking on the cell phone and blaring the radio. This school was $375.00+ the extra hidden fees. I had several meetings with the lady that “managed” the place. She schedules drive time without your consent. If you miss one it is addition 25 dollars. My son’s friend also attended this school and encountered the same type of issues Read Less