*Hendrickson Parents BEWARE* ---It's convenient to have the driver Ed classes at Hendrickson H.S. BUT it's NOT worth the frustration of trying to schedule your child's driving times, after. It's a ful... Read More
*Hendrickson Parents BEWARE* ---It's convenient to have the driver Ed classes at Hendrickson H.S. BUT it's NOT worth the frustration of trying to schedule your child's driving times, after. It's a full-time job trying to chase her down and it's NOT worth it.Here's a summary of my experience: This all started in January of 2017. I called, left a message stating I wanted to learn more about the school. Liz called me back within 10 minutes. She was very friendly over the phone. I registered my son and made full payment immediately over the phone. My son finished the classroom portion on February 7, 2017. She told the children they could schedule their driving times online. BUT, the scheduling portion within her website doesn't work.I have sent her emails and left messages for 8 months and she NEVER (NOT ONCE) called me back. Since February, my husband and I have called and driven to her office, regularly trying to reach her. Finally, in late June my husband caught her at her office and scheduled our son's first driving time for July 29, 2017. It took another month of all of us calling her before she called my husband back to finally schedule our son's second driving time (for August 26, 2017). They called to cancel due to the storm. At that time, he scheduled two driving times one as a make-up (rescheduled for September 2nd) and an additional time for September 9th. They called my son to cancel September 2, 2017 but didn't reschedule. At his September 9th driving time he was told he had to call to schedule another time.My son has been trying to contact her to schedule his make-up and additional times, without success. She finally answered the phone on September 13, 2017 and stated she would call him right back with a day and time BUT she NEVER called him back. She was very rude and snapped at him on the phone. I overheard her from a distance, as I walked towards my son to speak to her, she hung up. Again, I have been calling and leaving messages and she NEVER calls me back. It's now September 23, 2017 and my son hasn't completed his driving portion to receive his certificate of completion. * She screens all phone calls and only calls people back, if their new customers* She never replies to her emails* Her website hasn't worked in the last 9 months * She's very pleasant to new customers onlyBuyer/consumer BEWARE. I never had this experience with other driving schools. My two older children had wonderful experiences and completed all their training in a timely matter, BUT we lived in a different state. I really thought this would be another good experience BUT it hasn't and we're not done. Read Less