My son and I just left Silverlake Driving School and I have never experienced such a level of unprofessionalism. My daughter attended years ago without a problem. My son did everything online 2 years ago and received his permit. All he needed was the road test. I called and set an appointment for 11:30 and was told to bring proof of insurance and the permit. When I went in to pay, the woman was asking for a certificate. I told her when we made the appointment, we were not told to bring any certificate and that he has been through the preliminaries 2 years ago and already has a permit. I didn't mind the fact that she was telling us to bring a certificate. All I would have to do is download a copy and bring it back. The actual problem was her rudeness. She proceeded to tell my son that she texted him the information last night. I informed her that she couldn't have, because she does not have his number, and I made the appointment. He is not a student of the school. We are independent of the school, just looking to take an adult road test. She insisted that she texted him and that she dots all her i's and crosses her t's. She then leaned back in her chair and continued to rudely drink her soda. I told her that we were going to take our money someplace else. She mumbled stupid ni@&#* under her breath as I was storming out. I turned around and went back in and asked her for a manager's name or someone over her. She leaned in and said, "No, I'm not giving it to you!" For her to be so bold she may not suffer any consequences and feels comfortable behaving in that manner, but I just want the public to know the level of ignorance I dealt with today. She would not give me her name, but she is an obese woman with unkept, dark blondish, hair. She looks to be about 45 to 50 years old and obviously works the front desk at times. Through my research I suspect her name to be Patty Reese. I have also contacted the Texas dept of Licensing and Regulation to file a complaint and will let everyone I know with teens looking to get their license that Pearland driving school and its affiliate Silverlake driving school is not the place to go. I also plan to tell this story to a Houston-based podcast that discusses matters such as this. We have already gotten better treatment at Houston Driving School. I really wish I had contacted them first. Read Less

Great school! Took 6 hour adult class. I learned so much and did GREAT on my permit test. And took my behind the wheel road test with them the next day! Very knowledgeable since the director use to work at DPS on required documents needed and very patient and very good at communicating. Passed my permit test and Behind the wheel road test in one try. So easy to schedule a class or test with them I highly recommend this school! Read Less

Nobody ever answers the phone when you have questions. No matter what hour it is when I call there is never a answer. My child has finished there modules and their final exam but we have questions on what’s next and there’s no possible when to get in touch. We went up to the school and the doors were locked during the office hours. Read Less