Probably the worst customer service I've ever received when speaking to the manage. I called to get records for my daughter, call was transferred to the "so called manager" who clearly didn't understa... Read More
Probably the worst customer service I've ever received when speaking to the manage. I called to get records for my daughter, call was transferred to the "so called manager" who clearly didn't understand what I needed. My request was simple "any & all records" to show proof my daughter went through your school for drivers ed & she kept correcting me telling me what I NEEDED. Requested to speak to manager, she laughed & said "I am the manager", I requested to speak to the owner, "he's not here", requested owners name "I can't release the personal information"...the manager ended up hanging up on me when I said I was filing a report. Word of advise to this company & its owner, GET A NEW MANAGER, or at least someone who is professional & has enough common sense to provide good customer service. If I am telling you what I need, I don't need the manager TELLING ME what I need. Not every state requires what Texas requires. If it were up to me, they'd get zero stars. BBB report will be filed. Read Less
Probably the worst customer service I've ever received when speaking to the manage. I called to get records for my daughter, call was transferred to the "so called manager" who clearly didn't understa... Read More
Probably the worst customer service I've ever received when speaking to the manage. I called to get records for my daughter, call was transferred to the "so called manager" who clearly didn't understand what I needed. My request was simple "any & all records" to show proof my daughter went through your school for drivers ed & she kept correcting me telling me what I NEEDED. Requested to speak to manager, she laughed & said "I am the manager", I requested to speak to the owner, "he's not here", requested owners name "I can't release the personal information"...the manager ended up hanging up on me when I said I was filing a report. Word of advise to this company & its owner, GET A NEW MANAGER, or at least someone who is professional & has enough common sense to provide good customer service. If I am telling you what I need, I don't need the manager TELLING ME what I need. Not every state requires what Texas requires. If it were up to me, they'd get zero stars. BBB report will be filed. Read Less