Courtesy Driving School
Katy, Texas
Reviews
Google User
2 Apr 2018
REPORT
this class was ok for every teen that wants to get their permit/license. Just didnt like waking up early on Saturday.
Google User
1 Mar 2018
REPORT
5/5 He's really great. fun and most importantly he taught me a lot.
saim chowdhury
13 Feb 2018
REPORT
Perfect (teacher and instructor wise) and would recommend for the teachers and all in car driving instructors, but management was horrible. everything was unorganized and prices would change almost ev...
Perfect (teacher and instructor wise) and would recommend for the teachers and all in car driving instructors, but management was horrible. everything was unorganized and prices would change almost every month and they mostly increase by 10 bucks a month I have spend over $140 dollars on late fees and most of them were their fault. They need to replace the lady in the front due to her extreme rude behavior and attitude. And when I was there for my drivers test the person I made an appointment said 7:30 am but it turns out that they only take appointments after 8:00 am. I came before the time and while I was waiting, I saw the front desk lady going in and opening the door. Once i reached the entrance of the school she locked the door on me. I know she saw me because I was right in front of her, she looked up and then looked back on her phone. Then she proceeded to go to the back of the school. I was waiting outside for 5 minutes until she went back to her desk. I was knocking but she wouldn't even look up, I knew she heard me. I went back to the car and waited until Mr.Rodriguez arrived in his car. I talked to him he was apologetic and went to talk to her. I had to get something from the car and then proceeded to enter the school. I heard yelling and they were yelling at each other blaming each other for not putting it on whatever they put schedules on. Then she TOLD ME JUST THEN that they open at 8:00 am and they don't open their doors before then. SHE COULD HAVE TOLD ME EARLIER WHEN I WAS WAITING OUTSIDE AND KNOCKING ON THE DOOR FOR LIKE 15 MINUTES. But anyways I forgot my DE papers (My Fault) so we scheduled another appointment which I had to pay $25 for because I felt bad for my dad and technically they were late because the appointment was at 7:30 and I came early so I had to wait 50 minutes, so it was their fault technically and also my fault so technically I could have left and not pay the fee. I was furious but my dad stopped me and I paid the stupid fee. In the other appointment I failed (My Fault.. stupid mistake) but when we wanted to make another appointment she charged me $50 I asked why, because when I paid over the phone, the guy on the phone said it is 4 tries for 75 dollars and I really don't know why they charged me 25 one day and 50 another day. I told her about it and she said "this is not the dps we don't give out tries, how else would we make money". I wanted to yell at her petty fake sympathetic face, but I calmed myself down and my dad paid the fee. Do not take a test here... Their teachers deserve a better place mr .Staton and the tall teacher who always wears a polo and shorts and also Mr. Rodriguez deserve a better place to teach than this dump. I would only recommend the teachers here. And the only thing I appreciate about the new management is that they removed all the bad teachers and cars thats it. Btw the front desk lady cannot manage and organize anything. One time I had to wait in line for 12 minutes as well as the person in front of me that only wanted a stamp for the times on his daughters permit papers, she was on two calls while we were waiting in the line and I know for sure their phones have a hold option. After the calls were done, she told the man that she could not do many things at once. If she couldn't handle a two person line and a phone call then she does not deserve to be in the front desk .Overall I think the lady ... I think her name is Luna needs to leave for a while. She is unprofessional, unorganized, and petty and that gives off Courtesy driving school a bad rep. Btw the front desk lady manages all the google comments and many of them are fake (look at the two new reviews they are basically the same review except with different users) If they delete it it also means that they own the accounts. It is really easy to give a good review to your business but she does it bad. Most of these are easily distinguishable.( I have posted some photos with proof of fake reviews)
Google User
12 Feb 2018
REPORT
I would rate my tie here a 5/5, though it did take a lot of my time over the break I found enjoyment with the teachers stories that was related to the class.
Strong Minds
18 Jan 2018
REPORT
Not sure if I can have confidence and sign up for classes. The one star comments are making me uncomfortable. I have visited them and left my contact information. I was told that I will get a call bac...
Not sure if I can have confidence and sign up for classes. The one star comments are making me uncomfortable. I have visited them and left my contact information. I was told that I will get a call back within an hour but never did. I called few days ago the lady on the phone doesn't seem professional. She rather talk than listen. Then her computer crashed and instructed me to go their website to register. I ended up reading reviews.
Juliana Ramirez
14 Mar 2017
REPORT
the instructors are very nice , joke a little but not to the point where its offensive . they teach you a lot , and just want you to not be shippels , like most people in mason . 1/2 people , 1/2 shee...
the instructors are very nice , joke a little but not to the point where its offensive . they teach you a lot , and just want you to not be shippels , like most people in mason . 1/2 people , 1/2 sheep . loved it !
Steve Trimble
10 Jan 2017
REPORT
In response to Ms. Luna's comments:
"Lied about driving times": This statement is false. Her son did 7 1/4 hrs. of observation and 7 hrs. of driving. This is the state required amount of driving plus...
In response to Ms. Luna's comments:
"Lied about driving times": This statement is false. Her son did 7 1/4 hrs. of observation and 7 hrs. of driving. This is the state required amount of driving plus 15 minutes more than needed for observation time. If the other driver scheduled no shows then the time to makeup was done on another day.
"Left my son standing on sidewalk...(at) locked business more than once". This statement is true. Instructor was counseled both times with last time given a stern warning, written up in personnel records and threatened with termination if it happens again.
"The owner said he talked to his attorneys...He's only responsible for the kids (students) in the classroom or in the car, but as soon as they exit, they are their parent's responsibility". This statement is true. However, it was taken out of context. Many years ago I called my lawyers regarding our students crossing Mason Rd. during break to get snacks. This is what I was told at that time and confirmed again another time should the student get hit crossing the parking lot after class or getting out of the car.
"And then he said "Thanks Bye" and hung up on me". This statement is true but again taken out of context. After apologizing two times or more to Ms. Luna and knowing that I had to visit with the instructor and begin the process of writing him up, I thought we were coming to the end of our conversation. She began talking to students in her classroom, she is a KISD teacher and apparently was calling me while in class, I took this as a sign that the conversation was coming to an end.
And finally, "He clearly does not give 2 (add profanity here I presume) about the kids". This statement is false. I have had a hand in teaching tens of thousands of teens over a 35 year career. Had I not have cared about student's welfare I would've left this career a long time ago.
ron hamilton
29 Dec 2016
REPORT
Staff very rude
krista luna
15 Dec 2016
REPORT
DO NOT use COURTESY DRIVING SCHOOL for your kids to take DRIVERS ED. DO NOT. They have lied about driving times (signed off on hours not completed) and left my son standing on the sidewalk in front of...
DO NOT use COURTESY DRIVING SCHOOL for your kids to take DRIVERS ED. DO NOT. They have lied about driving times (signed off on hours not completed) and left my son standing on the sidewalk in front of their locked business more than once. Not safe just doors down from a heavily visited bar. When brought to the owners attention, he told my son he should have just gone and sat in a nearby fast food restaurant. How would I have found him then? When it happened the second time, the owner said he talked to his attorneys and he is only responsible for the kids in the classroom or in the car, but as soon as they exit, they are their parents responsibility. And then he said, "Thanks, bye" and hung up on me. If I sign him up to drive with them from 545-745 and he is left at the curb at 645, with no notification at all, how does he become my responsibility? The owner is not concerned about the safety of the kids at all. It is a simple conversation with your drivers and a few minutes of their time to wait with kids when THEY CHOOSE to end the sessions early. Seriously. As a teacher, sometimes I have conversations with my students about things not directly related to math (college, study habits, organization). Is it my job to do that? No. It is simply in the best interest of the kids. He clearly does not give 2 ____ about the kids and THAT is what makes me angry.
Cassandra Jones
29 Jul 2015
REPORT
This school teaches for the permit test well, but the staff sometimes jokes a little too much, almost to the point where it's offensive. My daughter had her drive times scheduled, and she would come h...
This school teaches for the permit test well, but the staff sometimes jokes a little too much, almost to the point where it's offensive. My daughter had her drive times scheduled, and she would come home everyday and say how her instructor always laughed and made fun of her instead of telling her how to fix her mistakes. She has told me that he constantly ridicules her in a condescending manner. This is unnecessary. We PAY you $209 to teach our children basic road rules. If they're not able to do something on the first try, it's probably because they're inexperienced, so maybe you should quit teasing them and start TEACHING.
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(281) 579-8805
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Courtesy Driving School
Katy, Texas
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Closed on Saturday
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Reviews
Google User
2 Apr 2018
this class was ok for every teen that wants to get their permit/license. Just didnt like waking up early on Saturday.
Google User
1 Mar 2018
5/5 He's really great. fun and most importantly he taught me a lot.
saim chowdhury
13 Feb 2018
Perfect (teacher and instructor wise) and would recommend for the teachers and all in car driving instructors, but management was horrible. everything was unorganized and prices would change almost ev...
Perfect (teacher and instructor wise) and would recommend for the teachers and all in car driving instructors, but management was horrible. everything was unorganized and prices would change almost every month and they mostly increase by 10 bucks a month I have spend over $140 dollars on late fees and most of them were their fault. They need to replace the lady in the front due to her extreme rude behavior and attitude. And when I was there for my drivers test the person I made an appointment said 7:30 am but it turns out that they only take appointments after 8:00 am. I came before the time and while I was waiting, I saw the front desk lady going in and opening the door. Once i reached the entrance of the school she locked the door on me. I know she saw me because I was right in front of her, she looked up and then looked back on her phone. Then she proceeded to go to the back of the school. I was waiting outside for 5 minutes until she went back to her desk. I was knocking but she wouldn't even look up, I knew she heard me. I went back to the car and waited until Mr.Rodriguez arrived in his car. I talked to him he was apologetic and went to talk to her. I had to get something from the car and then proceeded to enter the school. I heard yelling and they were yelling at each other blaming each other for not putting it on whatever they put schedules on. Then she TOLD ME JUST THEN that they open at 8:00 am and they don't open their doors before then. SHE COULD HAVE TOLD ME EARLIER WHEN I WAS WAITING OUTSIDE AND KNOCKING ON THE DOOR FOR LIKE 15 MINUTES. But anyways I forgot my DE papers (My Fault) so we scheduled another appointment which I had to pay $25 for because I felt bad for my dad and technically they were late because the appointment was at 7:30 and I came early so I had to wait 50 minutes, so it was their fault technically and also my fault so technically I could have left and not pay the fee. I was furious but my dad stopped me and I paid the stupid fee. In the other appointment I failed (My Fault.. stupid mistake) but when we wanted to make another appointment she charged me $50 I asked why, because when I paid over the phone, the guy on the phone said it is 4 tries for 75 dollars and I really don't know why they charged me 25 one day and 50 another day. I told her about it and she said "this is not the dps we don't give out tries, how else would we make money". I wanted to yell at her petty fake sympathetic face, but I calmed myself down and my dad paid the fee. Do not take a test here... Their teachers deserve a better place mr .Staton and the tall teacher who always wears a polo and shorts and also Mr. Rodriguez deserve a better place to teach than this dump. I would only recommend the teachers here. And the only thing I appreciate about the new management is that they removed all the bad teachers and cars thats it. Btw the front desk lady cannot manage and organize anything. One time I had to wait in line for 12 minutes as well as the person in front of me that only wanted a stamp for the times on his daughters permit papers, she was on two calls while we were waiting in the line and I know for sure their phones have a hold option. After the calls were done, she told the man that she could not do many things at once. If she couldn't handle a two person line and a phone call then she does not deserve to be in the front desk .Overall I think the lady ... I think her name is Luna needs to leave for a while. She is unprofessional, unorganized, and petty and that gives off Courtesy driving school a bad rep. Btw the front desk lady manages all the google comments and many of them are fake (look at the two new reviews they are basically the same review except with different users) If they delete it it also means that they own the accounts. It is really easy to give a good review to your business but she does it bad. Most of these are easily distinguishable.( I have posted some photos with proof of fake reviews)
Google User
12 Feb 2018
I would rate my tie here a 5/5, though it did take a lot of my time over the break I found enjoyment with the teachers stories that was related to the class.
Strong Minds
18 Jan 2018
Not sure if I can have confidence and sign up for classes. The one star comments are making me uncomfortable. I have visited them and left my contact information. I was told that I will get a call bac...
Not sure if I can have confidence and sign up for classes. The one star comments are making me uncomfortable. I have visited them and left my contact information. I was told that I will get a call back within an hour but never did. I called few days ago the lady on the phone doesn't seem professional. She rather talk than listen. Then her computer crashed and instructed me to go their website to register. I ended up reading reviews.
Juliana Ramirez
14 Mar 2017
the instructors are very nice , joke a little but not to the point where its offensive . they teach you a lot , and just want you to not be shippels , like most people in mason . 1/2 people , 1/2 shee...
the instructors are very nice , joke a little but not to the point where its offensive . they teach you a lot , and just want you to not be shippels , like most people in mason . 1/2 people , 1/2 sheep . loved it !
Steve Trimble
10 Jan 2017
In response to Ms. Luna's comments:
"Lied about driving times": This statement is false. Her son did 7 1/4 hrs. of observation and 7 hrs. of driving. This is the state required amount of driving plus...
In response to Ms. Luna's comments:
"Lied about driving times": This statement is false. Her son did 7 1/4 hrs. of observation and 7 hrs. of driving. This is the state required amount of driving plus 15 minutes more than needed for observation time. If the other driver scheduled no shows then the time to makeup was done on another day.
"Left my son standing on sidewalk...(at) locked business more than once". This statement is true. Instructor was counseled both times with last time given a stern warning, written up in personnel records and threatened with termination if it happens again.
"The owner said he talked to his attorneys...He's only responsible for the kids (students) in the classroom or in the car, but as soon as they exit, they are their parent's responsibility". This statement is true. However, it was taken out of context. Many years ago I called my lawyers regarding our students crossing Mason Rd. during break to get snacks. This is what I was told at that time and confirmed again another time should the student get hit crossing the parking lot after class or getting out of the car.
"And then he said "Thanks Bye" and hung up on me". This statement is true but again taken out of context. After apologizing two times or more to Ms. Luna and knowing that I had to visit with the instructor and begin the process of writing him up, I thought we were coming to the end of our conversation. She began talking to students in her classroom, she is a KISD teacher and apparently was calling me while in class, I took this as a sign that the conversation was coming to an end.
And finally, "He clearly does not give 2 (add profanity here I presume) about the kids". This statement is false. I have had a hand in teaching tens of thousands of teens over a 35 year career. Had I not have cared about student's welfare I would've left this career a long time ago.
ron hamilton
29 Dec 2016
Staff very rude
krista luna
15 Dec 2016
DO NOT use COURTESY DRIVING SCHOOL for your kids to take DRIVERS ED. DO NOT. They have lied about driving times (signed off on hours not completed) and left my son standing on the sidewalk in front of...
DO NOT use COURTESY DRIVING SCHOOL for your kids to take DRIVERS ED. DO NOT. They have lied about driving times (signed off on hours not completed) and left my son standing on the sidewalk in front of their locked business more than once. Not safe just doors down from a heavily visited bar. When brought to the owners attention, he told my son he should have just gone and sat in a nearby fast food restaurant. How would I have found him then? When it happened the second time, the owner said he talked to his attorneys and he is only responsible for the kids in the classroom or in the car, but as soon as they exit, they are their parents responsibility. And then he said, "Thanks, bye" and hung up on me. If I sign him up to drive with them from 545-745 and he is left at the curb at 645, with no notification at all, how does he become my responsibility? The owner is not concerned about the safety of the kids at all. It is a simple conversation with your drivers and a few minutes of their time to wait with kids when THEY CHOOSE to end the sessions early. Seriously. As a teacher, sometimes I have conversations with my students about things not directly related to math (college, study habits, organization). Is it my job to do that? No. It is simply in the best interest of the kids. He clearly does not give 2 ____ about the kids and THAT is what makes me angry.
Cassandra Jones
29 Jul 2015
This school teaches for the permit test well, but the staff sometimes jokes a little too much, almost to the point where it's offensive. My daughter had her drive times scheduled, and she would come h...
This school teaches for the permit test well, but the staff sometimes jokes a little too much, almost to the point where it's offensive. My daughter had her drive times scheduled, and she would come home everyday and say how her instructor always laughed and made fun of her instead of telling her how to fix her mistakes. She has told me that he constantly ridicules her in a condescending manner. This is unnecessary. We PAY you $209 to teach our children basic road rules. If they're not able to do something on the first try, it's probably because they're inexperienced, so maybe you should quit teasing them and start TEACHING.
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