My son completed driver training in November of 2016. We felt he had excellent classroom and vehicle instruction. Over a year later we learned my son could get academic credit for his class because his school does not offer driver training. We contacted Rusty for a duplicate certificate with a grade and Rusty handled this promptly and with follow-up after I initially contacted and to make sure the certificate arrived. Great instruction, great customer service. Great value! What more could you want? Read Less