Below is a copy of my conversation with John, a driver from Greenville Driving school, which is who 803 Drivers Ed uses. Grant it I did cancel at the last minute but never received a confirmation that... Read More
Below is a copy of my conversation with John, a driver from Greenville Driving school, which is who 803 Drivers Ed uses. Grant it I did cancel at the last minute but never received a confirmation that he was coming to do my daughter's last session. When I tried to call 803 Drivers Ed directly I was told by the owner that I was a horrible, and irresponsible parent and that my family was too much drama. He even threatened my family! 😵 WHAT A WAY TO TREAT YOUR CUSTOMERS! Needless to say I would NEVER recommend this company because they are EXTREMELY UNPROFESSIONAL AND RUDE! Please see conversation below.
Me 7/29: Hello I would like to schedule my daughter's last session of driving. She gets her DL on 8/25 so she would like to do it on 8/19 or 8/20. Ado how much does it cost for her to take her driving test with you?
John 7/29:Please send me her first and last name and I will let you know the availability tomorrow.
Me 7/29: T**** D****
John 7/30:Sorry, long day on my side...
On the 19th, I'm available at 1pm. The 20th at 9am.
You referenced the 25th, is that the first day AFTER her 6 month wait?
We charge 40 for the test. It is free of charge at the DMV in your own car.
Me 7/30: 19th at1p is good.
The 25th is the day her permit expires
John 8/19: I don't have an address on file. Where am I headed?
Me 8/19:I'm sorry. Can we reschedule?
I don't have the money to pay you today.
John 8/19: That's fine. Let me get back to you regarding when I'm available next.
Me 8/19: Okay. Thank you
John 8/19: The soonest I have would be the 27th or 28th after school
Me 8/25: Can we do the 31st
Also he wants to do her driving test through you. Can that be done all in the same day?
John 8/25: I'm already booked that day
Based upon re-reading our texts; your lack of communication, the disrespect of my time by canceling at the last minute without warning, and the lack of information, I'm going to finally give up, and say, another drivers ed program is what you need.
Good luck in your future, and please don't ever contact me again. Thanks!!
Me 8/25:Based on our previous texts, technically you never confirmed that you were coming. I apologize for canceling last minute and if I'm not mistaken I apologized that day. I meant no disrespect in that. I just didn't have the money because the weekend before we have a family emergency and I had to travel. I did not respond right away to your text from Saturday because I was trying to see if I could come up with the money to pay you. Making sure I had the money before rescheduling. I could not so I texted you with the date when I knew I would have the money. And today I text you at lunch and saw your response when I got off. Im not sure if you are having a bad day or not but I will be sure to let everyone know about Greenville Driving School and how they do not follow through with their agreements. Thank you for all that you did show my daughter. She will be upset because she really liked her instructor. She is the one this hurts in the end. Not me. You have a blessed one and I will not be contacting you again.
Ok, thank you!!
John 8/25: Post whatever you wish, and I will post our conversation in response.
That's what I'm going to post. Read Less