Rob Burns was a great instructor, he was able to set me at ease during the drive test which was a great help with my concentration and performance. And also provided some good facts that I did not know about which was pretty cool. Read Less

Bill Tabor was so kind and patient. He was funny and real which I appreciated as a parent. Classes may take some time to schedule, but it's worth the wait. My daughter practiced between her classes so she felt more prepared when showing up for classes. Overall, worth it! Read Less

My daughter has her permit and has not really been behind the wheel. She was very timid and unsure. Here in Lake Mary FL, Robert transformed her into a confident driver completely in command of the car. I am so very impressed. I highly recommend this for any parent with a new driver. The peace of mind is worth the experience gained with his calm expert instructions. Read Less

Lauren is an excellent instructor. She was honest and gave critical feedback that was extremely helpful. She spent a significant amount of time explaining what to work on and wrote it down on a index card. She is amazing! Read Less

My driving experience was awesome with the driving instructor Lauren! She was great to talk to when driving around town and helped me learn quickly. I would recommend this driving school to any of my friends! Thank you Read Less

Instructor Rob Burns was helpful and kind while instructing my special needs adult son during his private lesson. Bob was able to clearly tell us what my son needed to work on in order to pass the SC driver's exam. Read Less

Very helpful classroom experience, and also behind-the-wheel sessions. My son had his first driving session with Officer Lee yesterday, and found it beneficial. Officer Lee provided excellent driving tips and encouragement, and my son came away with additional skills and more confidence in driving, with an eye toward successful passing of his driver's test later in the year. We are looking forward to him completing his next two sessions. Read Less

This driving school is so helpful and awesome! My instructor was Bill Tabor and he is so nice, and informative on how to properly drive a car. He is definitely someone I would want to teach me how to drive! This school is definitely worth the money. They are helpful, nice, and overall outstanding. I would 10/10 recommend.Read Less

My daughter began her training in October and received her license today. I was very pleased with the quality of instruction and my daughter's comfort level with her several instructors. The staff were understanding and worked with me to augment the course to provide the level of instruction I wanted. Although she was given high marks at the conclusion of her first three lessons, I opted for four additional hours. That is very cheap insurance. On her road test she scored 95 out of 100. She took her road test 28 weeks after she received her permit. I wasn't crazy about the scheduling system, but ultimately it worked as designed and was no impediment. I give 911 five stars. Read Less

While the classroom & driving instruction my daughter received seemed fine, I was extremely disappointed in the lack of customer service focus. Beware that it is EXTREMELY difficult to schedule drives.  Had I not made numerous phone calls & sent numerous emails complaining, it would have taken well over 100 days for my daughter to complete the 3 required drives to be tested for her conditional license.  When I voiced concern over the amount of time it took, I was told that my daughter had ONLY logged in 12 times in 60 days to attempt to schedule drives.  In those 12 log ins, she was able to schedule ONE drive.   Signing in to a system 12 times & have success once seems like a scheduling issue to me, not a customer issue.    We had initially signed up for 5 drives as we wanted our daughter to have the most experience possible with an instructor prior to driving on her own.  However based on the extreme difficulty of scheduling drives & the fact the instructor asked my daughter why we signed up for so many & stated she did NOT need the additional instruction, we asked for a refund of the last 2 drives.  While they agreed to let us use the credit for my daughter to take the parking pass driving class (a $35 class), they flatly refused to refund any of the additional $200 we paid for the extra drives. The initial explanation I received was that it was disclosed on their website & registration materials that students should expect it to take 45-90 days to complete the required drives.  I was later told that it disclosed 60-90 days.  The lady that I spoke with & communicated with via email was extremely reluctant to help in anyway.  I was clearly an annoyance & bother to them but they were more than happy to keep the extra $200 I paid for drives that were next to impossible to schedule.  My daughter misplaced her certificate for the parking pass class & needed it today to get her parking permit.  Is it their fault she misplaced it? Of course not.  Could they have tried to help? I would think.  Did they? Nope.  I was told their Fort Mill office is not open today so it would be tomorrow before she could get it.  I offered for her to go to the Rock Hill office to pick it up but they said they didn't have the right form there.  I asked if they could send it electronically & of course they couldn't do that either.  Alive at 25 sends a list to the school of kids who take a class.  They do not.  Again, no effort at all to assist.  We have friends who have used the other driving school in Rock Hill & have not had nearly the difficulties.  I would absolutely not recommend 911 driving school to anyone. Read Less

I am very pleased with my daughter's experience with 911. We were able to schedule her drives by being diligent about checking their calendar for available drives.I felt very comfortable that her classroom and BTW training were conducted by law enforcement both active and retired. I loved the "homework" cards that they provided after her BTW. I feel more confident and I know she feels more confident in her ability to be a safe and well trained new driver. I would recommend Fort Mill's 911 Driver Training to anyone looking for a safe and well instructed driving course. Read Less

We were very pleased with the driving experience and education our son received with these instructors. He had three different instructors for his 3 drives and all gave great feedback, so he could focus on areas of improvement during his "parent" drive time in-between. We liked the feedback "cards" and the instructors were always happy to discuss in detail with my husband when he picked our son up after the drive. While our son may not have been able to sign up "immediately"... for a drive time each time he thought he was ready, we really did not have any issues. He had his permit for 6 months before he could get a drivers license anyway. To optimize the value of this learning time it made sense to us to spread the drive times out with plenty of "parent" drive time in between. My son also had school activities and sports, which adds to the schedule challenge, but again, not a problem because we started the process at the beginning of his permit. I think our approach optimized his driving skills quite a bit by the time he took the final driving exam (which he passed!) No need to rush all that. In addition, we made it our son's responsibility to schedule the drive times. The kids all have their phones and can easily check for updates in the schedule. There may be nothing available one day and the next day an officer updates his schedule - and our son had several options to choose from for the next several weeks. The kids can easily manage that piece on their own and keep checking. Make them responsible. Anyway, we had no issues and it is obvious that these instructors are very well trained in what they do, in addition to the fact they have the perspective and life experience of a police officer to help your teenager learn to be safe. See More Read Less

Hey Everyone, I would like to respond to the complaints about not being able to get an appointment. I'm a Fort Mill mom who has had first hand experience with this issue because I answer the phones and manage the office at 911. This time of year is extremely busy under normal circumstances because schools are getting out, kids are ready for summer jobs and suddenly driving is a priority for everyone. On top of that, the DMV is reporting that every driving school in the count...y is currently facing a massive influx of students, which is due to the schools are no longer providing driver's education. I'm sure this is frustrating for everyone, but as a mom, I'd like to tell you how important it is to take a breath. You get one chance to do this right, and your child's life is on the line. I have 2 sons, both having completed the program here. My youngest son Zach is at college in Orlando surrounded by Disney World traffic and I sleep beautifully at night knowing that he is an excellent driver. My oldest son, Jacob, is at USC and was rear ended a few months ago - he was stopped at a traffic light and a young girl, uninsured and probably texting, plowed into his car at 40 miles per hour, pushing his car under the Mac truck that was stopped ahead of him. The car was totaled and we are grateful Jacob is ok. There is no reason to speed through drivers ed. Sadly,I see a lot of parents that are just tired of driving their kid around and want them to get licensed as soon as possible. This is a mistake. Your kid can learn how to pass the test, but what these instructors are teaching them is how to stay alive. They are the absolute best, because they see the accidents and know what causes them. It could be something as simple as not looking over your shoulder before changing lanes. The reality check is that it should take a few months to get through this course. It's not about the appointments, it's about the practice. Let your child drive as much as possible, and every hour you give him behind the wheel is going to help him build good habits that will keep him alive. I can hear you already: "We do drive all the time and my kid is completely ready, it's just a requirement that he has drivers ed so we signed up and want to get through NOW because he's got a summer job." Then you should have planned ahead. This is too important. See More Read Less