What a terrible experience with the Ultimate Defensive Driving School and the owner James Clair.I'm not a great driver; I speed, I roll through stop signs, I am that jag off that cuts you off.But I've... Read More
What a terrible experience with the Ultimate Defensive Driving School and the owner James Clair.I'm not a great driver; I speed, I roll through stop signs, I am that jag off that cuts you off.But I've never been in an accident (fingers crossed!) and I've managed to sweet talk my way out of tickets.I decided that with the prospect of having kids staring me down the barrel, I should learn good habits and actually better my driving. My own attempts have been in vain.The SEO (aka, the best google results) were for the Ultimate Defensive Driving School.I elected not to contact other schools as this one proudly stated it was Veteran Owned. Hey! I've got a family of veterans and I'm marrying one soon. Seemed like a great fit for me.I sent them an email; heard a prompt reply to call them. (What? Why? Is this 1984?)So I did, spoke to the receptionist, spoke to the owner. He asked, I answered questions about my situation. He told me he'd get back to me with a schedule of availability and rates and times, etc.A full day later, I received an email saying "It's $150 for one 90 minute session". I replied asking for time slots available, as I work from home 4 days/week. I also made a joke about how that's pricier than my attorney, would he be willing to work with me given the winter season is a slow time and my flexible schedule? I offered to pay for 3 sessions in advanceA nasty, angry reply immediately was in my inbox from James. "No, we don't discount or negotiate. It would cheapen our services". And then, a sarcastic middle finger statement of "Best of luck in your training".Sounds like somebody's got a case of the PTSD Mondays.............UPDATE: 9/21/15 Owner's comment is below. He is challenging the veracity of my statements - as in, calling me a liar. I am more than willing to post screenshots of the emails to validate my statements - being told to call, then getting an email in response to my call and his sarcastic reply. My husband is an honorably discharged veteran; as per my earlier review, that's why I chose to go with them in the first place. Read Less