My daughter took Drivers Ed here and had a great experience. Six months later, we got a postcard saying she could test there, and gave prices and packages, which was great. So we paid $95 for a 30 minute practice session, test & processing, for them to take her to the tag agency and then return her to home/school. This is where it gets bad. As someone in this business, you would think they would know the hours of the tag agencies they are using. My daughter was dropped off at 7:30, got her practice in and was tested (she passed). Turns out, the tag agency didn't open until 8:30 (they thought). They then get to the tag agency which didn't actually open until 9. But it never opened because it's an observed holiday, which they should have known. If you are going to charge someone, and they pay for a service that includes going to the tag agency, you should absolutely know if it's going to be open or not. In the meantime, before they realized it wasn't going to open, the guy testing my daughter LEFT her there to go test another kid. He left her in a parking lot, alone, at the tag agency in 45 degree weather with no indication on when he would be back and no way of leaving and nobody there to help her out if needed. She was there for almost an hour. I will be reaching out to them and demanding a refund for a service we paid for and did not receive, not to mention the absolute negligence and irresponsibility, of leaving a minor in a parking lot on a freezing day allowing her to miss classes because you can't even bother finding out if the tag agency is going to open before taking your next appointment. This is simply an unacceptable way to run a business and I would never recommend this school for any reason. My daughter is crushed, I'm furious. (EDITED TO ADD) They only saw fit to refund $25, the difference between the package we paid for and the package we actually received. This does not take into account that fact that my husband had to drop everything to go rescue her from this parking lot and drop her off at school himself. Read Less