I spent 5+ hours with Terry and I failed the test. I was not confident at all. I then went to another school in Albemarle Rd and realized Terry had not taught me several aspects of the test. She came late the first day and was on the phone most of the time. Such a waste of my money. I finally made it after just a few hours with the other school who had a good instructor, Sammy. Read Less

I called Terry for a lesson for our Spanish speaking au pair; I explained her limited English and was reassured that it wouldn't be an issue. Terry never showed up nor called on our first lesson - when I called, I was told she had forgotten to call and cancel due to weather. Understandable. I had to contact Terry multiple times in order to reschedule as I never received a return call from her. Today, Monica had her first lesson - upon returning, Monica was visibly upset, so I texted Terry to make sure the lesson went well. I was given some driving pointers for Monica as well as an explanation of the miscommunication and an apology. I understand that poor communication can be frustrating, but I can only imagine how poorly Monica was treated for her to return in tears. I have driven with Monica multiple times, and she has lived with our family for 5 months - I have never seen her cry until now. I, do however, commend Terry for apologizing and feel she handled the mishap professionally. Read Less

Terry is a very nice person and I am sure a decent instructor. My daughter was a difficult student for her which I completely admit but I am very disappointed in how the owner handled herself. She did not complete the number of hours I paid for and then would not return my calls or textsShe agreed to give my daughter another lesson and then instead of calling sent me a text and saying she wanted another person on a day that would not work for us. I called and sent several texts trying to speak to her and she never took my calls or returned my texts. I understood she did  not want to teach my daughter but she could have returned my calls and the money she owes me.Also my daughter said every lesson she stopped for a smoke break and her car smelled very bad because of the smoke. I think she is probably a good instructor but very disappointed in how this ended up Read Less