I bought a package (5 lessons, 5 h. class, road test + car) for my son. The instructor was good, my son liked him. Can't say anything bad about him. We practiced a lot, my son even drove to other sta... Read More
I bought a package (5 lessons, 5 h. class, road test + car) for my son. The instructor was good, my son liked him. Can't say anything bad about him. We practiced a lot, my son even drove to other state on a highway. The instructor said he was ready to take the test. On the day of the test he took a lesson right before going to the test. When my son and his instructor were still practicing, someone texted him (from the office?) that they need to take another student with them (something was wrong with his car).They picked up this guy and went to the test site. Obviously, this second student should be taking the test after my son. I paid for this time, I paid for the car for the test. Nobody asked me if it is "ok" to take another student. However, the guy took the test first. My son had to stand outside in a pouring rain for 15 min! He was soaking wet! On top of horrible weather during a test to begin with, he was distracted by wet clothes. When my son got to the car, the examiner decided to take another road, not the one people passing the test usually take. To make the story short, the guy passed the test but my son didn't!
I still can't believe how wrong all this went!
Yes, my son had good practicing experience with the instructor, but what good it makes if at the end they completely mismanaged the situation? We paid so much money, spent so much time and it didn't get us anywhere except waiting another month for another test. Read Less