US ONE Driving School
New York, New York
Reviews
Lara
1 May 2018
REPORT
I would give zero stars if I could. I had an awful experience with them, so my advice, avoid this school! Once you pay they don't care about you anymore.
Bad management and lack of communication.
I f...
I would give zero stars if I could. I had an awful experience with them, so my advice, avoid this school! Once you pay they don't care about you anymore.
Bad management and lack of communication.
I found this school online and even though all the reviews were not good I have decided to go with them anyway. Biggest mistake ever!
The manager of this school, Edvard doesn't care about us students/clients. Once you pay, his job is done and he becomes sloppy and unprofessional.
So:
My road test was scheduled at 3pm with a pick up at 1pm in Manhattan/12th street.
Then that same day, they called me at noon, just one hour prior saying that my pick up time is going to be postponed for 1.30pm.
Ok.
Here I am on the 12th street at 1.30pm just waiting and waiting ... while my watch was showing 2.15pm already! Still, no calls, no texts from the school. So I have decided to call them. After several tries, Edward finally decided to pick up the phone and replied: "Just stay there and wait and we'll pick you up soon". On the other hand, at the same time I received a phone call from the instructor who was supposed to take me to my road test saying he's on the other side of the city with another student and that there's no chance for him to pick me up.
I called Edvard again. He continued lying and giving me wrong information. So, at this point, and almost 3pm, I was still (!) patiently waiting to finally be picked up.
I'm not saying that unpredictable situations cannot happen.
I am talking about bad management and miscommunication that Edvard as a director or manager (whatever he wants to call himself) should be able to handle differently. Meaning, being professional! And should have a back up plan.
This school knew since that morning that there is a lack of instructors or what-so-ever and no one called me to communicate this with me?
Why made me lose all day, continuously giving me wrong information and saying "Ok, you'll still be able to take your road test and practise" (yes, I was also supposed to have 1 hour lesson before my road test!). Edvard kept lying to me saying to stay there and wait and on the other hand, the instructor saying he's not going to make it to pick me up for my road test.
They left me wait in the street, on a cold, rainy day without any clear notice for over 2 hours while it was obvious that they completely forgot about me. They forgot that they have a student waiting!
I had to get my driver's license asap because of my job but because of this school I didn't get my driver's licence when I needed it, I lost a day at work, I rescheduled other personal plans for that day and I even lost a road test appointment and had to wait for another 5 weeks to schedule another test.
And what for? Because once you pay, they don't care about you, or your driving or anything.
Only after I complained that I will post negative reviews about the school, only then Edvard offered to reimburse me some money. Not everything and not enough for me to schedule a new road test, rent a car for the test and have other lessons .. that I did with another school. And I also realized how bad driving methods US One Driving School actually has and that other schools use better techniques.
Don't make the same mistake I did. Avoid this school.
This school obviously has a communication problems and no back up plans and no respect for us, students.
And will make your road test experience such a nightmare.
That day I was given 5 different information. One from Lena, then Edvard, then from the instructor .. and not them calling me to explain what was going on, but me calling them.
If you still have doubts about schools, avoid the US One Driving School!
Wish I have spent more time reading all those reviews. If I did make a mistake, I hope you guys won't.
Good luck!
Ps. My advice, go with Revolution driving school. They are professional and most of all they helped me get my driver's license with no drama. They made me become a better and safer driver as they have such an amazing driving techniques & tips. I'll post a review soon.
Tania Rudnitsky
28 Mar 2018
REPORT
I highly recommend U.S. One Driving School. Dai is extremely professional, courteous, patient and a great teacher overall. His teaching style is exceptional. I am a very nervous and new driver and Dai...
I highly recommend U.S. One Driving School. Dai is extremely professional, courteous, patient and a great teacher overall. His teaching style is exceptional. I am a very nervous and new driver and Dai gave me a lot of confidence behind the wheel. Things just started to click after I took several lessons from him and I was able to absorb a lot of helpful information without feeling overwhelmed. Dai inspires me to be a cautious and vigilant driver overall. Dai rocks!!
Khoi nguyen
21 Feb 2018
REPORT
I had all of my lessons with Skylar. Great instructor, calm, focused, plenty of tips for driving in NY and passing the driving exam.
My experience with US Driving School is fantastic.
The receptioni...
I had all of my lessons with Skylar. Great instructor, calm, focused, plenty of tips for driving in NY and passing the driving exam.
My experience with US Driving School is fantastic.
The receptionist is very efficient, and professional.
I got my permit on 01/31/2018, took 7h lessons with Skylar, and I passed the driving exam today on 02/21/2018
Highly recommended, especially lesson with Skylar- He will help you passing the road test in no time
Valentin CORNEZ
19 Feb 2018
REPORT
I had a very positive experience with this driving school.
Especially with the driving instructor: Dai. He's patient, professional and very nice!
I would recommend anyone who wants to learn how to...
I had a very positive experience with this driving school.
Especially with the driving instructor: Dai. He's patient, professional and very nice!
I would recommend anyone who wants to learn how to drive to take practical lessons with him!
Calvin C
4 Feb 2018
REPORT
THIS SCHOOL IS AMAZING. Go here. Seriously. REQUEST INSTRUCTOR DAI !!! He is AMAZING. During my lessons he is extremely positive, encouraging, communicative, and teaches it RIGHT. He will make SURE yo...
THIS SCHOOL IS AMAZING. Go here. Seriously. REQUEST INSTRUCTOR DAI !!! He is AMAZING. During my lessons he is extremely positive, encouraging, communicative, and teaches it RIGHT. He will make SURE you are an excellent driver and more importantly, PASS THE TEST. The office is EASY to work with and AWESOME. They are friendly, efficient, and knowledgeable, and lord knows friendly and smart places are hard to find nowadays with the DMV, namsayin'? Oh my god, I am over the moon after getting my license. INSTRUCTOR DAI !!!!
Lina P.
28 Jul 2017
REPORT
After we got to Staten Island the instructor (Andrew) showed me the road where the test would be. He also stopped in a gas station to fuel the vehicle and buy some hot dogs for his breakfast. After th...
After we got to Staten Island the instructor (Andrew) showed me the road where the test would be. He also stopped in a gas station to fuel the vehicle and buy some hot dogs for his breakfast. After that we started with the lesson (1 hour) and I started driving and he was explaining to me basic things like how to turn, how to stop, etc. I also told him how I learned to drive, both in Portland for a few months and driving across the country with my husband.It was only a matter of time before he started to use the things I said to him earlier that morning against me. He responded with personal things like "If you drove from Oregon to New York it doesn't mean you know how to drive." "How did your husband teach you to drive if he doesn't know the recipe to parallel park?!" (He meant some specific "recipe" of his, which he used in all his NYC life in order to parallel park.) Also in many times he told me "You are going to fail the exam" "You're not good enough to pass." Everything he said just made me more nervous and unconformable.Also, he was talking all the time, and he didn't even allow me to digest what he was saying. The only moment when I could focus and breathe was when he was inside the gas station and I meditated for a couple of minutes to digest the mistakes I had made and how to change them next time.When we finished the hour and he saw that I had improved parallel parking (but was dying of nervousness), he said "You're going to be OK." But why did he say that after he had made me feel insecure about my knowledge and experiences, having judged me so strongly the entire hour?When we arrived to the line to take the driving test, he was showing me lots of pictures of himself when he was younger and talking to me about his life, seeming to flirt with me. We were waiting for the person to evaluate me... Andrew left the vehicle and gave him my documents to prepare him to give me the test... when I saw both of them coming back to the car I went out to introduce myself with the new instructor, I extended my hand to shake hands with him and to my surprise he was pissed at me and yelled at me, "I don't shake hands!" and my reaction was to say "I'm sorry." I was so nervous for the lesson and now I was confused about what had just happened, when we got to the car he said "Do you want them to fire me?" as if I was offering a bribe, and I just said again "I'm sorry," and he didn't say anything, just to turn on the car...I tried to leave all these bad experiences and feelings behind me in order to do my best in the test.From my perspective I did great driving, I got a couple of points "wrong" which I never understood why, like 10 points for "bad judgement" on traffic, when we didn't drive in a road with more than 3 cars, and I didn't get close to them nor do anything dangerous, and no one honked at me. Also when he left the car he didn't explain to me any of the mistakes or reasons for the lost points, he just gave me the receipt and left the car. I was mad, sad, and dissapointed with all of the experiences I had that day.To my surprise, it wasn't the end of this nightmare... When we were coming back to Manhattan, Andrew continued chatting on his phone while he was driving (illegal) and I almost told him several times, "The light is green...". He had several people honk at him to start driving after a red light.Every moment I was more dissapointed. I just wanted to come back home and forget the experience... But then my husband persuaded me to write everything and make a review so people can be aware of this place.
John F.
28 Jul 2017
REPORT
Two reviews have been posted, one, 2/5 stars from my wife for her experience with the classroom course and her instruction. The second, mine, 3/5 stars for my experience dealing with a receptionist an...
Two reviews have been posted, one, 2/5 stars from my wife for her experience with the classroom course and her instruction. The second, mine, 3/5 stars for my experience dealing with a receptionist and the owner of the business. In short, my wife had a negative experience with the business US Driving One, and a VERY negative experience with their instructor Andrew, and the owner did give a $50 (of $300) refund for my wife's experience. Her review is posted adjacent, but if you read to the end, you will see that it is likely that the company attempt to remove both reviews from Yelp. (And sadly, it is possible that Yelp itself promotes the unethical removal of critical business reviews.)This review is a summary of MY interactions with US One Driving School and their manager/owner.During about 6-8 calls to both the receptionists and the owner, I was happy with the former. The receptionist was attentive, called back promptly, and helped us schedule things and talked about the minor refund as necessary. She and the overall refund earn the business 3/5 stars from my perspective.The same is not true for the male owner, Edward, who -- although using a minor amount of tact developed over the years -- sounded argumentative and continually attempted to pressure me into his perspectives and ideas.Moreover, he finally called me *several hours* after posting the initial review of mine on Yelp and Google+. I, like him, am a strong-willed male. But unlike him, I try to do the right thing: leave an honest review for a business, especially when it seems like important information for other potential customers to know about the business.The owner never swore or threatened me, but I could hear under his voice that not only did he want to, he might have been open to some sort of unethical additional refund granted to us in exchange for *not* leaving a review. Sad.Although the overall operation of US One seems legitimate, I suspect there exists a preference for profits over quality driving instruction, and a possibility of sketchy decisions and potential corruption under the surface. This is especially evident in the downright absurd response from the government test instructor when my wife offered to shake his hand before the test (see her review). Still, with how nervous and uncomfortable Andrew made her, plus the suspected bribery (WTF?) by her government driving instructor when she attempted to greet him with a handshake (again, WTF?), is it any wonder she failed out of nervousness? 3/4 sections marked "wrong" were relative to judgement...did she really have poor judgement that day, or was she doomed to fail with a poor US One Driving Instructor plus a prejudicial NYC Driving Instructor who failed her before she even began?We'll never know.If my original review was immediately taken down by Yelp because it was written by me on behalf of my wife, I bet the owner and his office team immediately try to remove critical or negative reviews each day, unethically improving their score on sites such as this, rather than actually doing the hard work of improving the quality of their business.I do not doubt he will do what he can to stimulate Yelp to remove our reviews and/or call me again to complain at me.For some drivers, this might be a reasonble business to purchase a driving instruction package from. But other drivers -- especially females and english-as-a-second-language students -- might consider looking elsewhere, especially to avoid the instructor Andrew.
Leigh B.
17 Jul 2017
REPORT
As someone who had lived here for ten years, originally from the UK, this was something that I had put off. The process is a little lengthy and tedious but I found everyone at US One Driving School s...
As someone who had lived here for ten years, originally from the UK, this was something that I had put off. The process is a little lengthy and tedious but I found everyone at US One Driving School super buttoned up, efficient and great to deal with. Timely email reminders for lessons etc and flexibility on the package I bought were super helpful. I took 3 driving lessons in Manhattan to brush up and my tutor was Andrew, working out of the East Village. His no nonsense honest brutally practical guidance on how to past the test whilst respecting my ability to drive was exactly what I needed to pass first time. The lesson before the test to recce the test route was invaluable. Top man. I'd recommend him and them. Just don't be put off by the car when you see it, does the job! Leigh
Susan R.
22 Jun 2017
REPORT
I had an excellent experience with this school. They arranged everything from beginning to end and the whole process went without a hitch, including passing the test. Office staff are extremely effici...
I had an excellent experience with this school. They arranged everything from beginning to end and the whole process went without a hitch, including passing the test. Office staff are extremely efficient and pleasant. The driving instructors are thorough and make sure you know everything you need to know. Special kudos to Andrew who combines clarity of instruction with criticism when necessary and praise when deserved. All in all, I highly recommend US One.
Pardis R.
19 Jun 2017
REPORT
I have had an amazing experience with them from day one to the end . They are professional and very helpful. Elena in front desk is great . She was on top of all my class bookings to make sure I'm com...
I have had an amazing experience with them from day one to the end . They are professional and very helpful. Elena in front desk is great . She was on top of all my class bookings to make sure I'm comfortable with the timings and locations .I had my classes with Morris , he is an amazing person and instructor . He thought me all the techniques which I would need them for my test and driving in the future . He was very supportive and encouraging . And yeeeees I passed my test on a first try ! I highly recommend them ! Thank you for being the best .
Jen Crompton
16 Jun 2017
REPORT
Great experience with this driving school, I passed my test first time today after one lesson with Skyler, plus one lesson with Andrew right before the test (I previously had a UK license, so I'm only...
Great experience with this driving school, I passed my test first time today after one lesson with Skyler, plus one lesson with Andrew right before the test (I previously had a UK license, so I'm only new to driving in USA). Really nice, clam and clear instructors prep you very well for the specifics of driving in USA safely and to pass the test. I also took the classroom lesson with this school, which was delivered efficiently. Very pleased I read the great reviews and went with this company, thank you!
Juliane L.
15 Jun 2017
REPORT
I have had an overall fantastic experience with US one driving school. First of all, the people working the emails, phone, and booking are amazing! The girls are so nice, super patient, very dedicated...
I have had an overall fantastic experience with US one driving school. First of all, the people working the emails, phone, and booking are amazing! The girls are so nice, super patient, very dedicated, and extremely professional. My questions were always promptly answered, and I have a ton of questions! I first registered to take the 5-hour class. It was fine, you gotta do it. The gentleman who did the presentation was knowledgeable and to the point. I have a foreign driver's license, and I have been driving for a while before taking the "I live in NYC and don't need to ever drive again in my life" break. The school helped me book a refresher driving lesson with Andrew the evening prior to my scheduled road test. They also booked my road test appointment and help me secure my using of Andrew's car for the test. Andrew was great! He has a tough loving personality and won't sugar coat your skills level. He is an amazing human being with great stories and he is very knowledgeable when it comes to passing your road test. He truly cares about the success of his students and he was very thorough with me. Thank you for the marvelous team at US One Driving school for all the help and the outstanding professional standard. Thank you Andrew for the kind words of encouragement! I passed, by the way! Woohoo!
Joy C.
25 May 2017
REPORT
I actually started driving with US One a long time ago. Long enough for my permit to have expired once and have taken lessons with Edvards himself!Overall, I think US One is a good school. The secreta...
I actually started driving with US One a long time ago. Long enough for my permit to have expired once and have taken lessons with Edvards himself!Overall, I think US One is a good school. The secretaries are really, really amazing and will always do their best to accommodate. I can attribute much of my good experience there to them. Booking classes, rearranging dates and schedules, making payments was always so easy thanks to them.Edvards hires good teachers and I have no complaints about any of them. When he was teaching classes himself, I really felt I was learning a ton. I don't know if Brandon or Josh are still working there but they were also great instructors who could observe and critically analyze your driving. If US One could standardize and structure their driving lessons more, I think they'd be a perfect school. I often received conflicting advice from different instructors, because there's obviously more than one way to park a car, but it made for confusing lessons as a brand-new driver.One big shortcoming is the quality of their cars. I understand that they are a driving school and they may not want to invest in good cars, but often the cars that I was driving had poor alignment. The cars themselves also lack power side-view mirrors. During a road test, both these elements just add additional stress. I had to lean over the examiner to adjust the mirrors and still could never get them quite right. How "off" the steering would be in the car was a guessing game. While an old car is okay to learn in, as a nervous tester, not being able to feel confident in the car was something I could not overlook. I actually failed my driving test twice while the instructors at US One told me themselves that they felt confident in my driving ability. I ended up taking and passing my third test with another school.US One is a good driving school for anyone. If they could invest in better cars and streamline their teaching methodology, I could confidently give them 5 stars.
Dee V.
20 May 2017
REPORT
I thought there was no hope for me with learning how to drive as I had previously failed my driving exam twice before. This time, I decided to stop going to cheap schools and to pay more for classes a...
I thought there was no hope for me with learning how to drive as I had previously failed my driving exam twice before. This time, I decided to stop going to cheap schools and to pay more for classes at a real school (you get what you pay for). I chose US One Driving because of the Google and Yelp reviews. This school had the best reviews of any in Manhattan and I can definitely see why. I passed my exam! Thanks to the help of the instructors who are really professional and thorough. Morris was great in being really calm and teaching the technical aspects of driving. He is great for beginners. As my exam date got closer, I was scheduled to take classes with Andrew. He was scary at first because he is brutally honest and louder than Morris but he knows what he is doing. I guess it takes a strong personality to get students through the experience of the terrible horrible driving test. I purchased a road test package and we drove around the test site before the exam which was extremely helpful. I would recommend that package to all students. I ended up passing the exam thanks to Andrew's help! Turns out, he is a Virgo (hardworking, meticulous, and goal oriented) which makes sense. Think Beyoncé.
Natasha P.
12 May 2017
REPORT
I never write Yelp reviews but this place is just amazing. I went from never haven driven a car to feeling comfortable driving in the middle of the city in just 15 lessons and passing my road test. Th...
I never write Yelp reviews but this place is just amazing. I went from never haven driven a car to feeling comfortable driving in the middle of the city in just 15 lessons and passing my road test. The instructors are all amazing from Morris to Andrew to Josh to Skyler and the pick-up spots are SO convenient no matter where you live in the city (both east and west available). They're also really caring, the front desk called me after my road test to ask how it went and see if I passed. Definitely the driving school to go for in the city! (Also they have a student discount)Thank you US One Driving School for helping me get my license in literally 2 weeks!
Karen M.
4 May 2017
REPORT
Andrew is the best!!! He is a great teacher and also very fun. I never thought I would enjoy taking diving lessons. Make sure to ask for him!The staff was also very flexible and polite. It was so easy...
Andrew is the best!!! He is a great teacher and also very fun. I never thought I would enjoy taking diving lessons. Make sure to ask for him!The staff was also very flexible and polite. It was so easy to schedule the lessons and the test. Such a drastic difference from many other driving schools I contacted before I found US One. Thank you for helping me get my license, US One!
carolanne reyes
1 May 2017
REPORT
Morris was my instructor for two practice lessons and there with me for my driving test.
He was amazing, helpful, was very detailed on what to expect during the test because I was so nervous. He was ...
Morris was my instructor for two practice lessons and there with me for my driving test.
He was amazing, helpful, was very detailed on what to expect during the test because I was so nervous. He was right about everything. He totally prepares u and makes u feel ready!
I'm barely ever in a car but travel a lot and would be better for me if I rented cars. I thought I was too old to be getting my licence. But I did it with Morris' help!! I couldn't be happier!!
A R.
1 May 2017
REPORT
Just passed my driving test on my first try and I owe it all to US One! I bought the all inclusive 20 hour package, and they give you a good discount if you are a student and pay with cash. From sched...
Just passed my driving test on my first try and I owe it all to US One! I bought the all inclusive 20 hour package, and they give you a good discount if you are a student and pay with cash. From scheduling my lessons and road test to the instructors, everything was seamless and fabulous. I took the most lessons with Morris and he was amazing - if you're a first time driver who is freaked out about driving on the streets of NYC I definitely recommend him. He was a bit quiet but always on time, patient, very attentive when it came to rules/signals, and gave me easy tips for parallel parking and 3 point turns. Skyler was awesome too, he took me to the test site so I took a few lessons with him to get used to driving in his car. He was chilled out, fun to talk to, gave helpful tips for parallel parking corrections and turning, and played bomb-ass hip-hop music.
Letizia A.
27 Apr 2017
REPORT
I bought the 5 hours lessons package (comprising the 5-hours pre-licensing test, car rent for the test and road test booking). I am an experienced driver with a foreign driving license. I got Morris, ...
I bought the 5 hours lessons package (comprising the 5-hours pre-licensing test, car rent for the test and road test booking). I am an experienced driver with a foreign driving license. I got Morris, skylar and Joshua for the driving lessons. Each one of them was great. Morris was very helpful with the rules about signals and while driving in general. Skylar helped me to perfection my parallel parking. Joshua was very accommodation with useful suggestions for the road test. I failed my first road test and I still have to figure out how that could happen; the examiner was very rude and she made me feel very uncomfortable from minute one. I retook the test two weeks later and I passed. The second time I had Andrew taking me to the test site and he was very helpful and he made me feel comfortable and confident. Overall a very good experience. Elena and the other girls were super efficient in coordinating my scheduling. Easy communication, via email and Elena called me the day after I passed the road test for congratulating with me! I highly recommend this school. Last but not least, the pricing is pretty convenient respect to other schools in Manhattan!
Gabriel T.
19 Apr 2017
REPORT
So received a 5 hour package from a family member as a gift for Christmas and after familiarizing myself with driving a vehicle before hand I began to take my lessons in February.During that time I ha...
So received a 5 hour package from a family member as a gift for Christmas and after familiarizing myself with driving a vehicle before hand I began to take my lessons in February.During that time I had three instructors, at first I had Andrew and he was very knowledgeable. His parallel parking technique was decent but wasn't really my style but he did teach me well regarding recognizing my flaws (failing to signal, checking my blind spot, reading signs,etc.) what I liked about his style is that he doesn't hold your hand because on the road test and in real life no one is going to tell you when to utilize your signals or what to look for. My final lesson was given by Skyler and He was the BEST he made me very comfortable the day of the test. Most importantly he was great at fixing the little things and he helped me master parallel parking. I highly recommend him. All in all, I would say that this place is great. The receptionist is very helpful and my favorite part of this school is that they schedule your final lesson the day of the road test which is very helpful. The five hour class, which is mandatory by the DMV, was solid and I actually learned a lot more than I would have on my own. I am happy to report that I passed my road test on the first try and this was in no small part because of US one driving school. Thank You!
Khadeen Mcshine
17 Apr 2017
REPORT
I took a couple of lessons with them and all of my instructors were great. Andrew, Morris, Skyler, & Joshua. I had Skyler and Morris the most. Gave great tips. Very helpful. Also the receptionist Elen...
I took a couple of lessons with them and all of my instructors were great. Andrew, Morris, Skyler, & Joshua. I had Skyler and Morris the most. Gave great tips. Very helpful. Also the receptionist Elena was very sweet as well. She has great customer service. Totally recommend this school.
Kay S.
10 Apr 2017
REPORT
I took 20 hours of driving here and it was great! The location is convenient to get to and the instructors were flexible if I ever needed to change my lesson pick up/ drop off point. Morris, Josh, and...
I took 20 hours of driving here and it was great! The location is convenient to get to and the instructors were flexible if I ever needed to change my lesson pick up/ drop off point. Morris, Josh, and Alonzo were wonderful teachers and I learned valuable skills from each of them. Andrew really got to know me as a person, which helped him see what specific skills I needed to work on and how best to teach me. He's an amazing teacher and I don't think I could not have learned to drive without him. His sayings and songs are still stuck in my head. I'm so grateful to the scheduling staff and instructors at US One for all the help they gave me in getting my license!
Lilian W.
24 Mar 2017
REPORT
I bought the 15 hour package (includes 5 hour prelicensing course, road test booking and car rental) from US one driving school (NYC location). I tried a few driving instructors before I found one I c...
I bought the 15 hour package (includes 5 hour prelicensing course, road test booking and car rental) from US one driving school (NYC location). I tried a few driving instructors before I found one I clicked with. Morris was a great instructor. Very patient. Made sure I was aware of all the watch-outs and things the examiner would be looking out for. He was also very encouraging and made me feel more confident about my driving. I had trouble with parallel parking with one technique so he showed me a different one, which was so much easier for me. Dare I say i've mastered parallel parking? The receptionists are friendly and helpful. I passed the road test on my first try. Highly recommend Morris as an instructor! He's great.
Angela Covacs
17 Feb 2017
REPORT
I did the 5 hour prelicensing course and the instructor was helpful and patient. The receptionist was very friendly and helpful as well. Can't wait for my road test.
Angela K.
16 Feb 2017
REPORT
I did the 5 hour prelicensing course and the instructor was helpful and patient. The receptionist was very friendly and helpful as well. Can't wait for my road test.
Sarah S.
1 Feb 2017
REPORT
Andrew,Skyler,and Morris are the best! They are very patient,honest,nice and thorough!!Highly recommend them if you want to pass your road test and/or just want to become a better driver. Thank you US...
Andrew,Skyler,and Morris are the best! They are very patient,honest,nice and thorough!!Highly recommend them if you want to pass your road test and/or just want to become a better driver. Thank you US One for having such awesome instructors and making scheduling a breeze!!
Denise Taylor
20 Jan 2017
REPORT
I passed the road test today! I am really happy to find this driving school from Yelp and yes, u can trust their ratings! Everybody is nice, professional and caring and I had a great experience! Highl...
I passed the road test today! I am really happy to find this driving school from Yelp and yes, u can trust their ratings! Everybody is nice, professional and caring and I had a great experience! Highly recommend!
Omnialyce ..
18 Dec 2016
REPORT
It's clear why Andrew is a fave upon reading the reviews!I didn't pass my first road test and was truly disappointed - as most people would be. I was lucky enough to get Andrew for lessons after I fai...
It's clear why Andrew is a fave upon reading the reviews!I didn't pass my first road test and was truly disappointed - as most people would be. I was lucky enough to get Andrew for lessons after I failed my road test and thank God i did. He was super informative, honest and knowledgable which in return made me feel confident and aware of my driving. I walked away actually learning how to be a great driver - especially in NYC which can be tough. I PASSED MY ROAD TEST! If you are able to get Andrew, you've truly got a winner!
Bella C.
24 Jul 2016
REPORT
I just passed my driving test on my first try and i'm so extremely thankful that all these guys helped me get through this. I am (was) a very anxious driver, in fact I was so nervous during my first l...
I just passed my driving test on my first try and i'm so extremely thankful that all these guys helped me get through this. I am (was) a very anxious driver, in fact I was so nervous during my first lesson that I almost fainted behind the wheel. Andrew made me feel safe and realaxed and I made it! All the instructors are amazing, but I really like Andrew's style the best and I would highly recommend him. I could never dream that I would be driving in New York City and now I do! Great serviceAmazing instructors Affordable prices
Erika M.
22 Jun 2016
REPORT
4 months ago I couldn't drive AT ALL and today I passed my test ON MY FIRST TRY!!! Seriously, don't even consider going anywhere else but here. Prices seem steep to what you can find in other boroughs...
4 months ago I couldn't drive AT ALL and today I passed my test ON MY FIRST TRY!!! Seriously, don't even consider going anywhere else but here. Prices seem steep to what you can find in other boroughs but it is very much worth it. My favorite instructor was Joshua - he's the best! I'm a super anxious driver and he was comforting and made learning how to drive such a breeze. Plan in advance if you want him though, he's usually all booked if you try to book a lesson less than 2 weeks ahead. The service at the school is awesome too: Princess made booking lessons and my road test very easy and was super understanding when I had to reschedule. She would even call me to follow up! Overall, I would definitely recommend this school for anyone that like me, was an anxious driver and thinks they will never be able to learn. THANKS US ONE.
Tvoy M.
29 Jul 2014
REPORT
Based off of great and recent reviews, I signed up and paid in full for the 10 hour package on 7/28/14. My class session was scheduled for 7/30 and first driving lesson on 8/1. The same day that I reg...
Based off of great and recent reviews, I signed up and paid in full for the 10 hour package on 7/28/14. My class session was scheduled for 7/30 and first driving lesson on 8/1. The same day that I registered, I explained to Stephanie that I would arrive approximately 10 mins late for the 7/30 class that started at 9:30 as I would be dropping my child off for camp. She said it wouldn't be a problem as long as I arrived no later than that. That morning, the train service on the 1, 2, and 3 lines was severely delayed with both packed trains sitting in the station due to issues at the South Ferry station which then led to the conductor saying there was an investigation and some trains would not be traveling to South Ferry at all. After waiting for quite some time and realizing by the time service was restored, most likely the local train that I was on would go express, I exited the subway with my child to catch a cab. I then called US One to inform the receptionist that I would not be able to make the class as it was already 9:30 and I still hadn't dropped off my daughter. Initially, the call was fine and Stephanie said that we would have to reschedule. I acknowledged that I understood the need to reschedule from our previous conversation.This is where things abruptly went downhill. Stephanie then passive aggressively says that I need to inform them 24 hours in advance in order to reschedule. After being stuck in the subway with a bunch of understandably grumpy people trying to get to their destination, who were now very late, this was THE LAST thing I wanted to hear. Still, I calmly said, while I can appreciate you needing to tell me that, it's not really helpful at the moment as there was no way to know 24 hours in advance that I'd be stuck on the train the morning of my class. Stephanie cuts me off and says in a very testy tone that she's DOING ME A FAVOR as she could have just had me pay the $45 fee to reschedule. At this point, I'm way beyond put off by the receptionist who is facilitating providing a service that I've paid for in advance. We're talking over each other at this point and I'm telling her that while I understand the company policy as I read it when I signed up, there's no need to speak to anyone this way especially in this instance where the reason why I'm late was out of my control. Not to mention, at no point during my call did I ask for or expect any exceptions. I told Stephanie that I would call her back to reschedule as I was still in the process of trying to get to camp and really because I was so livid. Good customer service is the first step in whether or not a business will do well. In this day and age, word travels fast especially on the internet. Even while enforcing company policy, there is a way to go about it and remain a polite professional. I'm still looking forward to my first driving lesson with Brandon as I've read great things about his teaching style. I plan to update with another review once that has happened.
gosianyc
22 Oct 2012
REPORT
I had not driven in a long time and was particularly nervous about driving our brand new car in the City. I randomly stumbled upon US One driving School and decided to give it a try. I could have not ...
I had not driven in a long time and was particularly nervous about driving our brand new car in the City. I randomly stumbled upon US One driving School and decided to give it a try. I could have not been happier, Edvard was fantastic. He was very calm, patient and attentive. He pointed out every mistake even when I thought he was not paying attention. The biggest revelation for me was parallel parking - he broke it down for me into a few easy maneuvers. The only criticism I have is scheduling – the wait for evening and weekend lessons was longer than anticipated/anywhere else (but def. worth it). Overall – I highly recommend it.
renatodelleside
6 Jun 2012
REPORT
Just got my NY driving license today with ONE Driving School!Edward (the instructor) is a very nice and friendly guy. He is simply great at his job.I had a great experience and I strongly recommend h...
Just got my NY driving license today with ONE Driving School!Edward (the instructor) is a very nice and friendly guy. He is simply great at his job.I had a great experience and I strongly recommend him and his driving school.Renato
mreyes
16 Mar 2012
REPORT
Second time trying to get my drivers license, with no luck. I came across US One Driving School online. Best Driving SCHOOL in NYC. Edward the owner and instructor is very professional and great teach...
Second time trying to get my drivers license, with no luck. I came across US One Driving School online. Best Driving SCHOOL in NYC. Edward the owner and instructor is very professional and great teacher. I took 15 hours of driving classes and learned everything that I needed. I feel confident. I highly recommend US One Driving School. This is someone with years of experience, knows his job and also cares about your safety. Cheers Edward
ibikov
3 Nov 2011
REPORT
That was a great experience
Chris294
5 Sep 2011
REPORT
Wow what a awesome school! Edvards the owner and instructor is absolutely fantastic! He extremely professional and is a great instructor. From the moment I stepped into the car he made me feel comfort...
Wow what a awesome school! Edvards the owner and instructor is absolutely fantastic! He extremely professional and is a great instructor. From the moment I stepped into the car he made me feel comfortable and he instils confidence so I was not nervous when driving. Edvards never gets upset and is always calm. He catches every mistake and teaches you how to do it correctly and most importantly how to be a safe driver. I had no driving experience and after 10 lessons I passed my road test on the first try. I would absolutely recommend this school.
NC Phil
25 Aug 2011
REPORT
Tough but really good.
Cindy Pierce
8 Jul 2011
REPORT
Us One Driving School was the best driving school i've tried! After spending money and not getting my license i decided to try US One Driving School. I learned a lot more with them AND i got my licens...
Us One Driving School was the best driving school i've tried! After spending money and not getting my license i decided to try US One Driving School. I learned a lot more with them AND i got my license!!!
thatsQ
27 Jun 2011
REPORT
Not only did I get my license, but I had a great experience every time. I looked forward to every lesson and now... I kind of miss taking driving classes! Maybe I'll start taking motorcycle lessons wi...
Not only did I get my license, but I had a great experience every time. I looked forward to every lesson and now... I kind of miss taking driving classes! Maybe I'll start taking motorcycle lessons with these guys ; )
Laurent Dejean
15 May 2011
REPORT
I definitely got a great driving experience with my driving instructor there. He made me feel relaxed but also aware and focused of the potential dangers of the trafic. I now feel able to drive anywhe...
I definitely got a great driving experience with my driving instructor there. He made me feel relaxed but also aware and focused of the potential dangers of the trafic. I now feel able to drive anywhere and feel much more comfortable behind the wheels!!. Go to US one driving school, you definitely won't regret the experience !!! L.D. New York City Resident.
RDIAL
3 May 2011
REPORT
US One Driving School of New York City has definitely changed my driving experience. Im now a confident and safe driver. I can apply what was taught by the skilled driving instructors. The driving i...
US One Driving School of New York City has definitely changed my driving experience. Im now a confident and safe driver. I can apply what was taught by the skilled driving instructors. The driving instructor made me feel at ease and comfortable behind the wheel. Once you go to US One Driving School, you will be able to drive anywhere!!! H.H. New York City Resident
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US ONE Driving School
New York, New York
37 West 26th Street, Suite 316
New York New York 10010
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Reviews
Lara
1 May 2018
I would give zero stars if I could. I had an awful experience with them, so my advice, avoid this school! Once you pay they don't care about you anymore.
Bad management and lack of communication.
I f...
I would give zero stars if I could. I had an awful experience with them, so my advice, avoid this school! Once you pay they don't care about you anymore.
Bad management and lack of communication.
I found this school online and even though all the reviews were not good I have decided to go with them anyway. Biggest mistake ever!
The manager of this school, Edvard doesn't care about us students/clients. Once you pay, his job is done and he becomes sloppy and unprofessional.
So:
My road test was scheduled at 3pm with a pick up at 1pm in Manhattan/12th street.
Then that same day, they called me at noon, just one hour prior saying that my pick up time is going to be postponed for 1.30pm.
Ok.
Here I am on the 12th street at 1.30pm just waiting and waiting ... while my watch was showing 2.15pm already! Still, no calls, no texts from the school. So I have decided to call them. After several tries, Edward finally decided to pick up the phone and replied: "Just stay there and wait and we'll pick you up soon". On the other hand, at the same time I received a phone call from the instructor who was supposed to take me to my road test saying he's on the other side of the city with another student and that there's no chance for him to pick me up.
I called Edvard again. He continued lying and giving me wrong information. So, at this point, and almost 3pm, I was still (!) patiently waiting to finally be picked up.
I'm not saying that unpredictable situations cannot happen.
I am talking about bad management and miscommunication that Edvard as a director or manager (whatever he wants to call himself) should be able to handle differently. Meaning, being professional! And should have a back up plan.
This school knew since that morning that there is a lack of instructors or what-so-ever and no one called me to communicate this with me?
Why made me lose all day, continuously giving me wrong information and saying "Ok, you'll still be able to take your road test and practise" (yes, I was also supposed to have 1 hour lesson before my road test!). Edvard kept lying to me saying to stay there and wait and on the other hand, the instructor saying he's not going to make it to pick me up for my road test.
They left me wait in the street, on a cold, rainy day without any clear notice for over 2 hours while it was obvious that they completely forgot about me. They forgot that they have a student waiting!
I had to get my driver's license asap because of my job but because of this school I didn't get my driver's licence when I needed it, I lost a day at work, I rescheduled other personal plans for that day and I even lost a road test appointment and had to wait for another 5 weeks to schedule another test.
And what for? Because once you pay, they don't care about you, or your driving or anything.
Only after I complained that I will post negative reviews about the school, only then Edvard offered to reimburse me some money. Not everything and not enough for me to schedule a new road test, rent a car for the test and have other lessons .. that I did with another school. And I also realized how bad driving methods US One Driving School actually has and that other schools use better techniques.
Don't make the same mistake I did. Avoid this school.
This school obviously has a communication problems and no back up plans and no respect for us, students.
And will make your road test experience such a nightmare.
That day I was given 5 different information. One from Lena, then Edvard, then from the instructor .. and not them calling me to explain what was going on, but me calling them.
If you still have doubts about schools, avoid the US One Driving School!
Wish I have spent more time reading all those reviews. If I did make a mistake, I hope you guys won't.
Good luck!
Ps. My advice, go with Revolution driving school. They are professional and most of all they helped me get my driver's license with no drama. They made me become a better and safer driver as they have such an amazing driving techniques & tips. I'll post a review soon.
Tania Rudnitsky
28 Mar 2018
I highly recommend U.S. One Driving School. Dai is extremely professional, courteous, patient and a great teacher overall. His teaching style is exceptional. I am a very nervous and new driver and Dai...
I highly recommend U.S. One Driving School. Dai is extremely professional, courteous, patient and a great teacher overall. His teaching style is exceptional. I am a very nervous and new driver and Dai gave me a lot of confidence behind the wheel. Things just started to click after I took several lessons from him and I was able to absorb a lot of helpful information without feeling overwhelmed. Dai inspires me to be a cautious and vigilant driver overall. Dai rocks!!
Khoi nguyen
21 Feb 2018
I had all of my lessons with Skylar. Great instructor, calm, focused, plenty of tips for driving in NY and passing the driving exam.
My experience with US Driving School is fantastic.
The receptioni...
I had all of my lessons with Skylar. Great instructor, calm, focused, plenty of tips for driving in NY and passing the driving exam.
My experience with US Driving School is fantastic.
The receptionist is very efficient, and professional.
I got my permit on 01/31/2018, took 7h lessons with Skylar, and I passed the driving exam today on 02/21/2018
Highly recommended, especially lesson with Skylar- He will help you passing the road test in no time
Valentin CORNEZ
19 Feb 2018
I had a very positive experience with this driving school.
Especially with the driving instructor: Dai. He's patient, professional and very nice!
I would recommend anyone who wants to learn how to...
I had a very positive experience with this driving school.
Especially with the driving instructor: Dai. He's patient, professional and very nice!
I would recommend anyone who wants to learn how to drive to take practical lessons with him!
Calvin C
4 Feb 2018
THIS SCHOOL IS AMAZING. Go here. Seriously. REQUEST INSTRUCTOR DAI !!! He is AMAZING. During my lessons he is extremely positive, encouraging, communicative, and teaches it RIGHT. He will make SURE yo...
THIS SCHOOL IS AMAZING. Go here. Seriously. REQUEST INSTRUCTOR DAI !!! He is AMAZING. During my lessons he is extremely positive, encouraging, communicative, and teaches it RIGHT. He will make SURE you are an excellent driver and more importantly, PASS THE TEST. The office is EASY to work with and AWESOME. They are friendly, efficient, and knowledgeable, and lord knows friendly and smart places are hard to find nowadays with the DMV, namsayin'? Oh my god, I am over the moon after getting my license. INSTRUCTOR DAI !!!!
Lina P.
28 Jul 2017
After we got to Staten Island the instructor (Andrew) showed me the road where the test would be. He also stopped in a gas station to fuel the vehicle and buy some hot dogs for his breakfast. After th...
After we got to Staten Island the instructor (Andrew) showed me the road where the test would be. He also stopped in a gas station to fuel the vehicle and buy some hot dogs for his breakfast. After that we started with the lesson (1 hour) and I started driving and he was explaining to me basic things like how to turn, how to stop, etc. I also told him how I learned to drive, both in Portland for a few months and driving across the country with my husband.It was only a matter of time before he started to use the things I said to him earlier that morning against me. He responded with personal things like "If you drove from Oregon to New York it doesn't mean you know how to drive." "How did your husband teach you to drive if he doesn't know the recipe to parallel park?!" (He meant some specific "recipe" of his, which he used in all his NYC life in order to parallel park.) Also in many times he told me "You are going to fail the exam" "You're not good enough to pass." Everything he said just made me more nervous and unconformable.Also, he was talking all the time, and he didn't even allow me to digest what he was saying. The only moment when I could focus and breathe was when he was inside the gas station and I meditated for a couple of minutes to digest the mistakes I had made and how to change them next time.When we finished the hour and he saw that I had improved parallel parking (but was dying of nervousness), he said "You're going to be OK." But why did he say that after he had made me feel insecure about my knowledge and experiences, having judged me so strongly the entire hour?When we arrived to the line to take the driving test, he was showing me lots of pictures of himself when he was younger and talking to me about his life, seeming to flirt with me. We were waiting for the person to evaluate me... Andrew left the vehicle and gave him my documents to prepare him to give me the test... when I saw both of them coming back to the car I went out to introduce myself with the new instructor, I extended my hand to shake hands with him and to my surprise he was pissed at me and yelled at me, "I don't shake hands!" and my reaction was to say "I'm sorry." I was so nervous for the lesson and now I was confused about what had just happened, when we got to the car he said "Do you want them to fire me?" as if I was offering a bribe, and I just said again "I'm sorry," and he didn't say anything, just to turn on the car...I tried to leave all these bad experiences and feelings behind me in order to do my best in the test.From my perspective I did great driving, I got a couple of points "wrong" which I never understood why, like 10 points for "bad judgement" on traffic, when we didn't drive in a road with more than 3 cars, and I didn't get close to them nor do anything dangerous, and no one honked at me. Also when he left the car he didn't explain to me any of the mistakes or reasons for the lost points, he just gave me the receipt and left the car. I was mad, sad, and dissapointed with all of the experiences I had that day.To my surprise, it wasn't the end of this nightmare... When we were coming back to Manhattan, Andrew continued chatting on his phone while he was driving (illegal) and I almost told him several times, "The light is green...". He had several people honk at him to start driving after a red light.Every moment I was more dissapointed. I just wanted to come back home and forget the experience... But then my husband persuaded me to write everything and make a review so people can be aware of this place.
John F.
28 Jul 2017
Two reviews have been posted, one, 2/5 stars from my wife for her experience with the classroom course and her instruction. The second, mine, 3/5 stars for my experience dealing with a receptionist an...
Two reviews have been posted, one, 2/5 stars from my wife for her experience with the classroom course and her instruction. The second, mine, 3/5 stars for my experience dealing with a receptionist and the owner of the business. In short, my wife had a negative experience with the business US Driving One, and a VERY negative experience with their instructor Andrew, and the owner did give a $50 (of $300) refund for my wife's experience. Her review is posted adjacent, but if you read to the end, you will see that it is likely that the company attempt to remove both reviews from Yelp. (And sadly, it is possible that Yelp itself promotes the unethical removal of critical business reviews.)This review is a summary of MY interactions with US One Driving School and their manager/owner.During about 6-8 calls to both the receptionists and the owner, I was happy with the former. The receptionist was attentive, called back promptly, and helped us schedule things and talked about the minor refund as necessary. She and the overall refund earn the business 3/5 stars from my perspective.The same is not true for the male owner, Edward, who -- although using a minor amount of tact developed over the years -- sounded argumentative and continually attempted to pressure me into his perspectives and ideas.Moreover, he finally called me *several hours* after posting the initial review of mine on Yelp and Google+. I, like him, am a strong-willed male. But unlike him, I try to do the right thing: leave an honest review for a business, especially when it seems like important information for other potential customers to know about the business.The owner never swore or threatened me, but I could hear under his voice that not only did he want to, he might have been open to some sort of unethical additional refund granted to us in exchange for *not* leaving a review. Sad.Although the overall operation of US One seems legitimate, I suspect there exists a preference for profits over quality driving instruction, and a possibility of sketchy decisions and potential corruption under the surface. This is especially evident in the downright absurd response from the government test instructor when my wife offered to shake his hand before the test (see her review). Still, with how nervous and uncomfortable Andrew made her, plus the suspected bribery (WTF?) by her government driving instructor when she attempted to greet him with a handshake (again, WTF?), is it any wonder she failed out of nervousness? 3/4 sections marked "wrong" were relative to judgement...did she really have poor judgement that day, or was she doomed to fail with a poor US One Driving Instructor plus a prejudicial NYC Driving Instructor who failed her before she even began?We'll never know.If my original review was immediately taken down by Yelp because it was written by me on behalf of my wife, I bet the owner and his office team immediately try to remove critical or negative reviews each day, unethically improving their score on sites such as this, rather than actually doing the hard work of improving the quality of their business.I do not doubt he will do what he can to stimulate Yelp to remove our reviews and/or call me again to complain at me.For some drivers, this might be a reasonble business to purchase a driving instruction package from. But other drivers -- especially females and english-as-a-second-language students -- might consider looking elsewhere, especially to avoid the instructor Andrew.
Leigh B.
17 Jul 2017
As someone who had lived here for ten years, originally from the UK, this was something that I had put off. The process is a little lengthy and tedious but I found everyone at US One Driving School s...
As someone who had lived here for ten years, originally from the UK, this was something that I had put off. The process is a little lengthy and tedious but I found everyone at US One Driving School super buttoned up, efficient and great to deal with. Timely email reminders for lessons etc and flexibility on the package I bought were super helpful. I took 3 driving lessons in Manhattan to brush up and my tutor was Andrew, working out of the East Village. His no nonsense honest brutally practical guidance on how to past the test whilst respecting my ability to drive was exactly what I needed to pass first time. The lesson before the test to recce the test route was invaluable. Top man. I'd recommend him and them. Just don't be put off by the car when you see it, does the job! Leigh
Susan R.
22 Jun 2017
I had an excellent experience with this school. They arranged everything from beginning to end and the whole process went without a hitch, including passing the test. Office staff are extremely effici...
I had an excellent experience with this school. They arranged everything from beginning to end and the whole process went without a hitch, including passing the test. Office staff are extremely efficient and pleasant. The driving instructors are thorough and make sure you know everything you need to know. Special kudos to Andrew who combines clarity of instruction with criticism when necessary and praise when deserved. All in all, I highly recommend US One.
Pardis R.
19 Jun 2017
I have had an amazing experience with them from day one to the end . They are professional and very helpful. Elena in front desk is great . She was on top of all my class bookings to make sure I'm com...
I have had an amazing experience with them from day one to the end . They are professional and very helpful. Elena in front desk is great . She was on top of all my class bookings to make sure I'm comfortable with the timings and locations .I had my classes with Morris , he is an amazing person and instructor . He thought me all the techniques which I would need them for my test and driving in the future . He was very supportive and encouraging . And yeeeees I passed my test on a first try ! I highly recommend them ! Thank you for being the best .
Jen Crompton
16 Jun 2017
Great experience with this driving school, I passed my test first time today after one lesson with Skyler, plus one lesson with Andrew right before the test (I previously had a UK license, so I'm only...
Great experience with this driving school, I passed my test first time today after one lesson with Skyler, plus one lesson with Andrew right before the test (I previously had a UK license, so I'm only new to driving in USA). Really nice, clam and clear instructors prep you very well for the specifics of driving in USA safely and to pass the test. I also took the classroom lesson with this school, which was delivered efficiently. Very pleased I read the great reviews and went with this company, thank you!
Juliane L.
15 Jun 2017
I have had an overall fantastic experience with US one driving school. First of all, the people working the emails, phone, and booking are amazing! The girls are so nice, super patient, very dedicated...
I have had an overall fantastic experience with US one driving school. First of all, the people working the emails, phone, and booking are amazing! The girls are so nice, super patient, very dedicated, and extremely professional. My questions were always promptly answered, and I have a ton of questions! I first registered to take the 5-hour class. It was fine, you gotta do it. The gentleman who did the presentation was knowledgeable and to the point. I have a foreign driver's license, and I have been driving for a while before taking the "I live in NYC and don't need to ever drive again in my life" break. The school helped me book a refresher driving lesson with Andrew the evening prior to my scheduled road test. They also booked my road test appointment and help me secure my using of Andrew's car for the test. Andrew was great! He has a tough loving personality and won't sugar coat your skills level. He is an amazing human being with great stories and he is very knowledgeable when it comes to passing your road test. He truly cares about the success of his students and he was very thorough with me. Thank you for the marvelous team at US One Driving school for all the help and the outstanding professional standard. Thank you Andrew for the kind words of encouragement! I passed, by the way! Woohoo!
Joy C.
25 May 2017
I actually started driving with US One a long time ago. Long enough for my permit to have expired once and have taken lessons with Edvards himself!Overall, I think US One is a good school. The secreta...
I actually started driving with US One a long time ago. Long enough for my permit to have expired once and have taken lessons with Edvards himself!Overall, I think US One is a good school. The secretaries are really, really amazing and will always do their best to accommodate. I can attribute much of my good experience there to them. Booking classes, rearranging dates and schedules, making payments was always so easy thanks to them.Edvards hires good teachers and I have no complaints about any of them. When he was teaching classes himself, I really felt I was learning a ton. I don't know if Brandon or Josh are still working there but they were also great instructors who could observe and critically analyze your driving. If US One could standardize and structure their driving lessons more, I think they'd be a perfect school. I often received conflicting advice from different instructors, because there's obviously more than one way to park a car, but it made for confusing lessons as a brand-new driver.One big shortcoming is the quality of their cars. I understand that they are a driving school and they may not want to invest in good cars, but often the cars that I was driving had poor alignment. The cars themselves also lack power side-view mirrors. During a road test, both these elements just add additional stress. I had to lean over the examiner to adjust the mirrors and still could never get them quite right. How "off" the steering would be in the car was a guessing game. While an old car is okay to learn in, as a nervous tester, not being able to feel confident in the car was something I could not overlook. I actually failed my driving test twice while the instructors at US One told me themselves that they felt confident in my driving ability. I ended up taking and passing my third test with another school.US One is a good driving school for anyone. If they could invest in better cars and streamline their teaching methodology, I could confidently give them 5 stars.
Dee V.
20 May 2017
I thought there was no hope for me with learning how to drive as I had previously failed my driving exam twice before. This time, I decided to stop going to cheap schools and to pay more for classes a...
I thought there was no hope for me with learning how to drive as I had previously failed my driving exam twice before. This time, I decided to stop going to cheap schools and to pay more for classes at a real school (you get what you pay for). I chose US One Driving because of the Google and Yelp reviews. This school had the best reviews of any in Manhattan and I can definitely see why. I passed my exam! Thanks to the help of the instructors who are really professional and thorough. Morris was great in being really calm and teaching the technical aspects of driving. He is great for beginners. As my exam date got closer, I was scheduled to take classes with Andrew. He was scary at first because he is brutally honest and louder than Morris but he knows what he is doing. I guess it takes a strong personality to get students through the experience of the terrible horrible driving test. I purchased a road test package and we drove around the test site before the exam which was extremely helpful. I would recommend that package to all students. I ended up passing the exam thanks to Andrew's help! Turns out, he is a Virgo (hardworking, meticulous, and goal oriented) which makes sense. Think Beyoncé.
Natasha P.
12 May 2017
I never write Yelp reviews but this place is just amazing. I went from never haven driven a car to feeling comfortable driving in the middle of the city in just 15 lessons and passing my road test. Th...
I never write Yelp reviews but this place is just amazing. I went from never haven driven a car to feeling comfortable driving in the middle of the city in just 15 lessons and passing my road test. The instructors are all amazing from Morris to Andrew to Josh to Skyler and the pick-up spots are SO convenient no matter where you live in the city (both east and west available). They're also really caring, the front desk called me after my road test to ask how it went and see if I passed. Definitely the driving school to go for in the city! (Also they have a student discount)Thank you US One Driving School for helping me get my license in literally 2 weeks!
Karen M.
4 May 2017
Andrew is the best!!! He is a great teacher and also very fun. I never thought I would enjoy taking diving lessons. Make sure to ask for him!The staff was also very flexible and polite. It was so easy...
Andrew is the best!!! He is a great teacher and also very fun. I never thought I would enjoy taking diving lessons. Make sure to ask for him!The staff was also very flexible and polite. It was so easy to schedule the lessons and the test. Such a drastic difference from many other driving schools I contacted before I found US One. Thank you for helping me get my license, US One!
carolanne reyes
1 May 2017
Morris was my instructor for two practice lessons and there with me for my driving test.
He was amazing, helpful, was very detailed on what to expect during the test because I was so nervous. He was ...
Morris was my instructor for two practice lessons and there with me for my driving test.
He was amazing, helpful, was very detailed on what to expect during the test because I was so nervous. He was right about everything. He totally prepares u and makes u feel ready!
I'm barely ever in a car but travel a lot and would be better for me if I rented cars. I thought I was too old to be getting my licence. But I did it with Morris' help!! I couldn't be happier!!
A R.
1 May 2017
Just passed my driving test on my first try and I owe it all to US One! I bought the all inclusive 20 hour package, and they give you a good discount if you are a student and pay with cash. From sched...
Just passed my driving test on my first try and I owe it all to US One! I bought the all inclusive 20 hour package, and they give you a good discount if you are a student and pay with cash. From scheduling my lessons and road test to the instructors, everything was seamless and fabulous. I took the most lessons with Morris and he was amazing - if you're a first time driver who is freaked out about driving on the streets of NYC I definitely recommend him. He was a bit quiet but always on time, patient, very attentive when it came to rules/signals, and gave me easy tips for parallel parking and 3 point turns. Skyler was awesome too, he took me to the test site so I took a few lessons with him to get used to driving in his car. He was chilled out, fun to talk to, gave helpful tips for parallel parking corrections and turning, and played bomb-ass hip-hop music.
Letizia A.
27 Apr 2017
I bought the 5 hours lessons package (comprising the 5-hours pre-licensing test, car rent for the test and road test booking). I am an experienced driver with a foreign driving license. I got Morris, ...
I bought the 5 hours lessons package (comprising the 5-hours pre-licensing test, car rent for the test and road test booking). I am an experienced driver with a foreign driving license. I got Morris, skylar and Joshua for the driving lessons. Each one of them was great. Morris was very helpful with the rules about signals and while driving in general. Skylar helped me to perfection my parallel parking. Joshua was very accommodation with useful suggestions for the road test. I failed my first road test and I still have to figure out how that could happen; the examiner was very rude and she made me feel very uncomfortable from minute one. I retook the test two weeks later and I passed. The second time I had Andrew taking me to the test site and he was very helpful and he made me feel comfortable and confident. Overall a very good experience. Elena and the other girls were super efficient in coordinating my scheduling. Easy communication, via email and Elena called me the day after I passed the road test for congratulating with me! I highly recommend this school. Last but not least, the pricing is pretty convenient respect to other schools in Manhattan!
Gabriel T.
19 Apr 2017
So received a 5 hour package from a family member as a gift for Christmas and after familiarizing myself with driving a vehicle before hand I began to take my lessons in February.During that time I ha...
So received a 5 hour package from a family member as a gift for Christmas and after familiarizing myself with driving a vehicle before hand I began to take my lessons in February.During that time I had three instructors, at first I had Andrew and he was very knowledgeable. His parallel parking technique was decent but wasn't really my style but he did teach me well regarding recognizing my flaws (failing to signal, checking my blind spot, reading signs,etc.) what I liked about his style is that he doesn't hold your hand because on the road test and in real life no one is going to tell you when to utilize your signals or what to look for. My final lesson was given by Skyler and He was the BEST he made me very comfortable the day of the test. Most importantly he was great at fixing the little things and he helped me master parallel parking. I highly recommend him. All in all, I would say that this place is great. The receptionist is very helpful and my favorite part of this school is that they schedule your final lesson the day of the road test which is very helpful. The five hour class, which is mandatory by the DMV, was solid and I actually learned a lot more than I would have on my own. I am happy to report that I passed my road test on the first try and this was in no small part because of US one driving school. Thank You!
Khadeen Mcshine
17 Apr 2017
I took a couple of lessons with them and all of my instructors were great. Andrew, Morris, Skyler, & Joshua. I had Skyler and Morris the most. Gave great tips. Very helpful. Also the receptionist Elen...
I took a couple of lessons with them and all of my instructors were great. Andrew, Morris, Skyler, & Joshua. I had Skyler and Morris the most. Gave great tips. Very helpful. Also the receptionist Elena was very sweet as well. She has great customer service. Totally recommend this school.
Kay S.
10 Apr 2017
I took 20 hours of driving here and it was great! The location is convenient to get to and the instructors were flexible if I ever needed to change my lesson pick up/ drop off point. Morris, Josh, and...
I took 20 hours of driving here and it was great! The location is convenient to get to and the instructors were flexible if I ever needed to change my lesson pick up/ drop off point. Morris, Josh, and Alonzo were wonderful teachers and I learned valuable skills from each of them. Andrew really got to know me as a person, which helped him see what specific skills I needed to work on and how best to teach me. He's an amazing teacher and I don't think I could not have learned to drive without him. His sayings and songs are still stuck in my head. I'm so grateful to the scheduling staff and instructors at US One for all the help they gave me in getting my license!
Lilian W.
24 Mar 2017
I bought the 15 hour package (includes 5 hour prelicensing course, road test booking and car rental) from US one driving school (NYC location). I tried a few driving instructors before I found one I c...
I bought the 15 hour package (includes 5 hour prelicensing course, road test booking and car rental) from US one driving school (NYC location). I tried a few driving instructors before I found one I clicked with. Morris was a great instructor. Very patient. Made sure I was aware of all the watch-outs and things the examiner would be looking out for. He was also very encouraging and made me feel more confident about my driving. I had trouble with parallel parking with one technique so he showed me a different one, which was so much easier for me. Dare I say i've mastered parallel parking? The receptionists are friendly and helpful. I passed the road test on my first try. Highly recommend Morris as an instructor! He's great.
Angela Covacs
17 Feb 2017
I did the 5 hour prelicensing course and the instructor was helpful and patient. The receptionist was very friendly and helpful as well. Can't wait for my road test.
Angela K.
16 Feb 2017
I did the 5 hour prelicensing course and the instructor was helpful and patient. The receptionist was very friendly and helpful as well. Can't wait for my road test.
Sarah S.
1 Feb 2017
Andrew,Skyler,and Morris are the best! They are very patient,honest,nice and thorough!!Highly recommend them if you want to pass your road test and/or just want to become a better driver. Thank you US...
Andrew,Skyler,and Morris are the best! They are very patient,honest,nice and thorough!!Highly recommend them if you want to pass your road test and/or just want to become a better driver. Thank you US One for having such awesome instructors and making scheduling a breeze!!
Denise Taylor
20 Jan 2017
I passed the road test today! I am really happy to find this driving school from Yelp and yes, u can trust their ratings! Everybody is nice, professional and caring and I had a great experience! Highl...
I passed the road test today! I am really happy to find this driving school from Yelp and yes, u can trust their ratings! Everybody is nice, professional and caring and I had a great experience! Highly recommend!
Omnialyce ..
18 Dec 2016
It's clear why Andrew is a fave upon reading the reviews!I didn't pass my first road test and was truly disappointed - as most people would be. I was lucky enough to get Andrew for lessons after I fai...
It's clear why Andrew is a fave upon reading the reviews!I didn't pass my first road test and was truly disappointed - as most people would be. I was lucky enough to get Andrew for lessons after I failed my road test and thank God i did. He was super informative, honest and knowledgable which in return made me feel confident and aware of my driving. I walked away actually learning how to be a great driver - especially in NYC which can be tough. I PASSED MY ROAD TEST! If you are able to get Andrew, you've truly got a winner!
Bella C.
24 Jul 2016
I just passed my driving test on my first try and i'm so extremely thankful that all these guys helped me get through this. I am (was) a very anxious driver, in fact I was so nervous during my first l...
I just passed my driving test on my first try and i'm so extremely thankful that all these guys helped me get through this. I am (was) a very anxious driver, in fact I was so nervous during my first lesson that I almost fainted behind the wheel. Andrew made me feel safe and realaxed and I made it! All the instructors are amazing, but I really like Andrew's style the best and I would highly recommend him. I could never dream that I would be driving in New York City and now I do! Great serviceAmazing instructors Affordable prices
Erika M.
22 Jun 2016
4 months ago I couldn't drive AT ALL and today I passed my test ON MY FIRST TRY!!! Seriously, don't even consider going anywhere else but here. Prices seem steep to what you can find in other boroughs...
4 months ago I couldn't drive AT ALL and today I passed my test ON MY FIRST TRY!!! Seriously, don't even consider going anywhere else but here. Prices seem steep to what you can find in other boroughs but it is very much worth it. My favorite instructor was Joshua - he's the best! I'm a super anxious driver and he was comforting and made learning how to drive such a breeze. Plan in advance if you want him though, he's usually all booked if you try to book a lesson less than 2 weeks ahead. The service at the school is awesome too: Princess made booking lessons and my road test very easy and was super understanding when I had to reschedule. She would even call me to follow up! Overall, I would definitely recommend this school for anyone that like me, was an anxious driver and thinks they will never be able to learn. THANKS US ONE.
Tvoy M.
29 Jul 2014
Based off of great and recent reviews, I signed up and paid in full for the 10 hour package on 7/28/14. My class session was scheduled for 7/30 and first driving lesson on 8/1. The same day that I reg...
Based off of great and recent reviews, I signed up and paid in full for the 10 hour package on 7/28/14. My class session was scheduled for 7/30 and first driving lesson on 8/1. The same day that I registered, I explained to Stephanie that I would arrive approximately 10 mins late for the 7/30 class that started at 9:30 as I would be dropping my child off for camp. She said it wouldn't be a problem as long as I arrived no later than that. That morning, the train service on the 1, 2, and 3 lines was severely delayed with both packed trains sitting in the station due to issues at the South Ferry station which then led to the conductor saying there was an investigation and some trains would not be traveling to South Ferry at all. After waiting for quite some time and realizing by the time service was restored, most likely the local train that I was on would go express, I exited the subway with my child to catch a cab. I then called US One to inform the receptionist that I would not be able to make the class as it was already 9:30 and I still hadn't dropped off my daughter. Initially, the call was fine and Stephanie said that we would have to reschedule. I acknowledged that I understood the need to reschedule from our previous conversation.This is where things abruptly went downhill. Stephanie then passive aggressively says that I need to inform them 24 hours in advance in order to reschedule. After being stuck in the subway with a bunch of understandably grumpy people trying to get to their destination, who were now very late, this was THE LAST thing I wanted to hear. Still, I calmly said, while I can appreciate you needing to tell me that, it's not really helpful at the moment as there was no way to know 24 hours in advance that I'd be stuck on the train the morning of my class. Stephanie cuts me off and says in a very testy tone that she's DOING ME A FAVOR as she could have just had me pay the $45 fee to reschedule. At this point, I'm way beyond put off by the receptionist who is facilitating providing a service that I've paid for in advance. We're talking over each other at this point and I'm telling her that while I understand the company policy as I read it when I signed up, there's no need to speak to anyone this way especially in this instance where the reason why I'm late was out of my control. Not to mention, at no point during my call did I ask for or expect any exceptions. I told Stephanie that I would call her back to reschedule as I was still in the process of trying to get to camp and really because I was so livid. Good customer service is the first step in whether or not a business will do well. In this day and age, word travels fast especially on the internet. Even while enforcing company policy, there is a way to go about it and remain a polite professional. I'm still looking forward to my first driving lesson with Brandon as I've read great things about his teaching style. I plan to update with another review once that has happened.
gosianyc
22 Oct 2012
I had not driven in a long time and was particularly nervous about driving our brand new car in the City. I randomly stumbled upon US One driving School and decided to give it a try. I could have not ...
I had not driven in a long time and was particularly nervous about driving our brand new car in the City. I randomly stumbled upon US One driving School and decided to give it a try. I could have not been happier, Edvard was fantastic. He was very calm, patient and attentive. He pointed out every mistake even when I thought he was not paying attention. The biggest revelation for me was parallel parking - he broke it down for me into a few easy maneuvers. The only criticism I have is scheduling – the wait for evening and weekend lessons was longer than anticipated/anywhere else (but def. worth it). Overall – I highly recommend it.
renatodelleside
6 Jun 2012
Just got my NY driving license today with ONE Driving School!Edward (the instructor) is a very nice and friendly guy. He is simply great at his job.I had a great experience and I strongly recommend h...
Just got my NY driving license today with ONE Driving School!Edward (the instructor) is a very nice and friendly guy. He is simply great at his job.I had a great experience and I strongly recommend him and his driving school.Renato
mreyes
16 Mar 2012
Second time trying to get my drivers license, with no luck. I came across US One Driving School online. Best Driving SCHOOL in NYC. Edward the owner and instructor is very professional and great teach...
Second time trying to get my drivers license, with no luck. I came across US One Driving School online. Best Driving SCHOOL in NYC. Edward the owner and instructor is very professional and great teacher. I took 15 hours of driving classes and learned everything that I needed. I feel confident. I highly recommend US One Driving School. This is someone with years of experience, knows his job and also cares about your safety. Cheers Edward
ibikov
3 Nov 2011
That was a great experience
Chris294
5 Sep 2011
Wow what a awesome school! Edvards the owner and instructor is absolutely fantastic! He extremely professional and is a great instructor. From the moment I stepped into the car he made me feel comfort...
Wow what a awesome school! Edvards the owner and instructor is absolutely fantastic! He extremely professional and is a great instructor. From the moment I stepped into the car he made me feel comfortable and he instils confidence so I was not nervous when driving. Edvards never gets upset and is always calm. He catches every mistake and teaches you how to do it correctly and most importantly how to be a safe driver. I had no driving experience and after 10 lessons I passed my road test on the first try. I would absolutely recommend this school.
NC Phil
25 Aug 2011
Tough but really good.
Cindy Pierce
8 Jul 2011
Us One Driving School was the best driving school i've tried! After spending money and not getting my license i decided to try US One Driving School. I learned a lot more with them AND i got my licens...
Us One Driving School was the best driving school i've tried! After spending money and not getting my license i decided to try US One Driving School. I learned a lot more with them AND i got my license!!!
thatsQ
27 Jun 2011
Not only did I get my license, but I had a great experience every time. I looked forward to every lesson and now... I kind of miss taking driving classes! Maybe I'll start taking motorcycle lessons wi...
Not only did I get my license, but I had a great experience every time. I looked forward to every lesson and now... I kind of miss taking driving classes! Maybe I'll start taking motorcycle lessons with these guys ; )
Laurent Dejean
15 May 2011
I definitely got a great driving experience with my driving instructor there. He made me feel relaxed but also aware and focused of the potential dangers of the trafic. I now feel able to drive anywhe...
I definitely got a great driving experience with my driving instructor there. He made me feel relaxed but also aware and focused of the potential dangers of the trafic. I now feel able to drive anywhere and feel much more comfortable behind the wheels!!. Go to US one driving school, you definitely won't regret the experience !!! L.D. New York City Resident.
RDIAL
3 May 2011
US One Driving School of New York City has definitely changed my driving experience. Im now a confident and safe driver. I can apply what was taught by the skilled driving instructors. The driving i...
US One Driving School of New York City has definitely changed my driving experience. Im now a confident and safe driver. I can apply what was taught by the skilled driving instructors. The driving instructor made me feel at ease and comfortable behind the wheel. Once you go to US One Driving School, you will be able to drive anywhere!!! H.H. New York City Resident
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