I was very disappointed in this place after my sister came here. I had heard rave reviews about E-Z auto from a friend, and so I told my sister to take a lesson with them. The instructor Eva would not... Read More
I was very disappointed in this place after my sister came here. I had heard rave reviews about E-Z auto from a friend, and so I told my sister to take a lesson with them. The instructor Eva would not even shake my sister's hand, and actually wiped her hands on her pants after accidentally touching my sister when my sister reached out for a handshake. My sister had to call my mother, who was on the way home from work, for the money to pay for the lesson. Eva kept saying over and over that my sister did not have the money, and refused to start the lesson until my mother came home. She was so rude to my sister, repeatedly accusing her of not having the money, that my sister told Eva to leave and that she would not be doing the lesson that day. My mother came home (with the money) around 10 minutes later, and called E-Z auto, asking why Eva was so rude to her daughter. We could hear Eva in the background over the phone saying "I knew they didn't have the money", when in fact my mother did come home with it. If she hadn't been so rude to my sister, we would have carried through with the lesson. The woman on the phone had nothing to say about Eva's unprofessionalism, and wasn't the least bit admonishing of her, even while knowing that she had wiped her hands on her pants after barely touching my sister, as if she was lesser than her. We found this extremely unprofessional of the business, and we will never recommend E-Z auto to anyone, nor ever go to a lesson here again. Read Less