I have only the best things to say about this business: First, they communicate clearly and in a timely fashion. My class had to be rescheduled due to something beyond their control. Yet, they reache... Read More
I have only the best things to say about this business: First, they communicate clearly and in a timely fashion. My class had to be rescheduled due to something beyond their control. Yet, they reached out to me with plenty of time to readjust my schedule. This is not a trivial issue and lousy customer service is what sinks most aspiring businesses! New York Auto School excels in this field... Second, the five-hour course, taught by David, was excellent. Let's face it: the material is fairly boring. However, David was able to make it relevant by dropping in lots of helpful tips and advice for the road test. An additional plus was the fact that he was able to wrap it up in no longer than four hours, including a decent break and produce the certificates on the spot. Kudos! Third, they managed to get me an expedited road test within two weeks whereas the DMV website was fully booked up for the next two months or so. For only $50 to skip that queue? Well, that's money well spent. Btw, $50 is also cheaper than most other places as they give you a special price here if you took your 5-hour course with them. Finally, I booked a car and an instructor to give me a one-hour brush up before my road test. It really was worth it... Mario Valencia was the driving instructor - experienced, professional, patient, friendly and also very much fun to spend time with... He showed up with a brand new Toyota that was a very easy to handle for the test besides being a pleasant ride. Since I learnt my driving in Europe, where a different approach is being tested, his tips and tricks was what made all the difference for me on that day... Although I had to learn the hand-over-hand technique (as opposed to feeding) in steering and parallel parking with both hands on the wheel on the spot, Mario was able to shoot down my acquired habits skillfully and ratchet up my self-confidence to tackle the road test, which can be a nerve racking experience, although it sounds simple on paper! All in all, I would recommend Mario to anyone who wants to pass the test on the first try with absolutely no reservations. My two-cents' worth: Go to David's class and ask for Mario to brush up your skills just before your test. With these guys, you cannot go wrong... Read Less