AVOID THIS DRIVING SCHOOL! I'm going to attempt to explain how incompetent these people are, but I may not have enough space or time to say it all. I bought a bunch of lessons and a road test pack... Read More
AVOID THIS DRIVING SCHOOL! I'm going to attempt to explain how incompetent these people are, but I may not have enough space or time to say it all. I bought a bunch of lessons and a road test package from Mr. Steve's Driving school. On the day of my road test, the driving instructor Mark, apparently quit and never showed up. I took 6 lessons with this guy, which were going great, but then he vanishes without a trace ON THE DAY OF MY TEST. No one from the driving school ever called to let me know; Mark never answered his phone when I called him several times before and after the test--and I missed my exam. Strike one. The woman at their office, Arielle, apologized for what happened and rescheduled my road test at another date. Several months later, I take another lesson with Mr. Steve (who is kind of a clown), and on the day of my new road test, I arrive to find out that they mixed up test dates and I was supposed to go the day before. They booked Dec. 12th and inadvertently told me (and themselves) Dec. 13th! Really?? It's like I'm dealing with five-year olds....for 2nd time in a row they screw up my road test! Strike 2. Shockingly, I stayed on with them for a 3rd road test (it was still due to me), which I finally took (and failed--I made a bad judgment call at a stop sign). After that, I was done with them. On my way to the road test, they tried to make me sit through 2 of their students' driving lessons in order save time, which was completely ludicrous. That was strike 3. You get the sense pretty quickly that they are completely disorganized and have no regard for other people's time. They try to be friendly and reasonable but at the end of the day, they don't seem to know what they are doing. I asked for a makeup or discounted lesson after they screwed up my 2nd road test--their mistakes cost me time and money (I had to take more lessons before the exams because it takes over a month to book and I didn't have a car of my own to practice with) and dragged this thing out way longer than it had to be--but they said no. And I wasn't surprised....they do not value their customers. All their instructors have quit, I've been told, and now there is only Mr. Steve. I think you can see why.Do yourself a favor stay away from Mr. Steve's Driving School. They are not worth it. Read Less