I went to the school to study for a Class B in 2015 on a government grant. The learning experience was great and there was one particular instructor, who seemed to do exceptionally well in teaching an... Read More
I went to the school to study for a Class B in 2015 on a government grant. The learning experience was great and there was one particular instructor, who seemed to do exceptionally well in teaching and instructing.
Recently, in 2017 and 2018, I pursued a Class A license and instructing from Al Sorano utilizing my own funds - world of a different experience not in their favor!
1. There's no more "star" instructors, from my standpoint.
2. I was told there would be no road test dates until March 2018, and so I asked them if they could find a road test date from the DMV before my permit expired in February. They scheduled a date for January 31, without notifying me and when I mentioned it was too soon, they said, well that's the date they gave me...That got messy, but when trying to resolve the situation, one of the men that answered the phone just got a really horrible attitude and was pretty certain in being judgmental to blame me for the whole situation. The details are so convoluted and the conversation was so warped and misleading and dishonest that I can't even remember the amount of twists that I was taken through. A few words come to mind to explain it - Abusive, Pompous, Arrogant, Deceitful, Liar, Malicious. I am currently on my way back to get refunded for the rest of my lessons. I would rather sit on my Class B for a while than to continue what was a trainwreck coming since 2017 in dealing with the man who I believe may be the manager. Strangely enough, the next place I intend to go to costs way more, but it's worth the peace of mind in my opinion. Can you get the training you need there to gain your license? Yes. Will you get abused there as a customer? Probably so. Read Less