Legal, intellectual, Europeans will continue to take American jobs if Americans don't value their freedom, don't take pride in their country, and don't apreciate their positions and don't love what th... Read More
Legal, intellectual, Europeans will continue to take American jobs if Americans don't value their freedom, don't take pride in their country, and don't apreciate their positions and don't love what they do. I just spoke with a rasist, unbelievable rude, and unprofessional American chick over the phone! I dare not call her a woman, because she behaved more like a barn animal over the phone, then anything else! If you actually cared about people, this position would be a great fit for you. It makes me question the entire company. Who would hire this chick to be on the phones with such an rude tone, interrupting, suposing what documents foreigners might and might not have. If I was of a wealthy background, and not in my single mother position, due to the lack of men in this country, I would sue this woman for the way she just told me off. She stated that she is allowed to refuse anyone she sees fit service! I'm a customer care specialist, with over ten years of call center experience and you NEVER behave in this way with a customer over the phone! I also have over four years of customer retention and this chick is basically stating that her company can actually aford to refuse money. First she offended me by suposing I didn't have a social secirity card, then, on top of that turned around and told me I had an atitude!? If you answer phones, you need to learn how to apologize to customers! I'm in utter shock and disbelief in the manner in which I was just treated this morning! I mean is this a professional business or a farm?! UNBELIEVABLE! Welcome to New Mexico! A lot of people talk badly about how this state is run. As soon as I moved here about eight months ago from Orlando, FL, the very first job I took here at Convergys, in Rio Rancho, I felt as if I was the only one not drunk and high on the job. And the only one who actually cared about my position and the customer. I was working towards actual resolutions and retaining customers, and my supervisors gave me wrong information to misslead customers. What's wrong with this state?! Makes me want to open my own business one day and show the people of New Mexico, and America for that matter, what excellent customer sevice is suposed to be like! Read Less