WHEN I INITIALLY CALLED TO SCHEDULE I WAS EXPECTING TO GET DETAILED INFO ON RATES. INSTEAD OF BEING INFORMED, I HAD TO KEEP QUESTIONING THE GENTLEMAN ON THE PROCESS. NO PACKAGE DEALS WERE IN PLACE ,I WAS FINALLY TOLD THE AMOUNT PER HOUR THAT WAS TO BE PAID IN CASH ONLY. I WAS A LITTLE WEARY AFTER THE PHONE CALL BUT DECIDED TO OVERLOOK IT AND BOOK ANYWAY. MY SON'S APPT WAS FOR 9: AM FRIENDLY CALLED TO RESCHEDULE AND PUSH BACK THE TIME UNTIL 10:30 AM , I AGREED. AFTER HE WAS LATE EVEN STILL , I CALLED TO QUESTION HIS ARRIVAL TIME, HIS RESPONSE WAS RETURNED ARROGANTLY WITH "I'M ON MY WAY" WITH NO SPECIFIC TIME. WHEN ASKED FOR A TIME HE CONTINUED WITH "LOOK DO YOU WANT ME TO COME OR NOT, I SAID I'M ON MY WAY" NEEDLESS TO SAY MY ANSWER WAS "NO THANK YOU" VERY RUDE AND UNPROFESSIONAL. Read Less

Unprofessional, unorganized. Instructor was scheduled for a 9am lesson, but had to reschedule until 10:30am. Instrcutor never showed, when we called to see his estimated time of arrival the driver replied with a comment that was unnecessary and out of line. This kind of behavior should not be presented by a paid professional. Read Less