16 Reviews

Top Driver

West Bloomfield Township, Michigan
Reviews
Greg McMillin
24 Jan 2018
REPORT
Sure believe a teenager who showed up at the wrong time and when I wanted to make sure she had a ride while getting the students she walks away from me without saying a thing forcing me to yell her na... Read More
Sure believe a teenager who showed up at the wrong time and when I wanted to make sure she had a ride while getting the students she walks away from me without saying a thing forcing me to yell her name while I had strept throat to get her to let me know she had a ride and could come back at the appropriate time is totally respectful. Did I know her father passed? No. Did I say any of the comments she posted? Not really she was to busy walking away from me to hear much of what I said at all. Did the mom come in next and when I tried to explain to her what occurred she turned her head away from me as if she didn't care to hear it from me? You bet. And this is why I no longer work here? Pathetic but yes. Sadly driver's education in this state is a farce and while I've had a few of these experiences with other companies in the past alot of students will still agree Mr Mac did a good job helping them become good drivers. Regardless I do not trust Tom Burns after he told me I would not be let go if the students that are in the car decide to be emotionally unstable and not willing to learn and yet that's exactly what him and the owner decided to do because money is more important to them then keeping the wrong people off the roads for now for everyone's safety. Up to you if you want to work here but the key is to not say much of anything to teach them, and instead just grab the wheel for them with a smile and pass them anyway putting the burden on the parent more instead. If this is seriously the way it is everywhere already I see no point in trying to help in this industry anymore seems like I've wasted alot of money to become an instructor and 6 years of my life! To all of you out there that appreciated me teaching your teens, thank you I have many texts still saved from people I've taught through all star, apple, top driver, and academy driving school because I know I did a good job. To all of you that prefer to make problems by complaining instead of listening to someone who's trying to help and believe me the parent that cursed me out because I couldn't drive her son that day because the only car I had had bad brakes is a good example. STOP! Your being ignorant to the fact that like all of you I'm trying to make a living and you caused a lot of pain in my life because of your poor attitudes. Read Less
Teh Uno
20 Jan 2018
REPORT
If u like to listen to a guy brag about being an uber/lyft driver while being the worst “driving instructor” out in the area, top driver’s mr macmillin is for u. I will say though, Mr Burns and Ms Tay... Read More
If u like to listen to a guy brag about being an uber/lyft driver while being the worst “driving instructor” out in the area, top driver’s mr macmillin is for u. I will say though, Mr Burns and Ms Taylor are 1000% better than that joke of a instructor mr macmillin. Read Less
Anna Adams
6 Dec 2017
REPORT
Although they do teach you, they teach you through intimidation and fear. During drives, they yell at you and ask you to answer all these questions (which is their job i understand, but it makes it di... Read More
Although they do teach you, they teach you through intimidation and fear. During drives, they yell at you and ask you to answer all these questions (which is their job i understand, but it makes it difficult when you're already nervous) The only nice instructors and Mr Bason and Ms Taylor.. Mr McMillin is THE WORST he screamed at me and humiliated me when i showed up to my drive 2 hours early. I was not disrespectful and calmly tried to fix the situation while he yelled and said "i'm not on his good side" when all i did was make a small mistake! rather that trying to fix the issue like an adult, he acted like a child. Read Less
Malachi Aguirre
16 Oct 2017
REPORT
Sheesh these reviews... Awesome school! Don't be late, have good learning characteristics, and make deadlines guys. Gosh these people.. they did stuff wrong and didn't talk to the teachers now they'r... Read More
Sheesh these reviews... Awesome school! Don't be late, have good learning characteristics, and make deadlines guys. Gosh these people.. they did stuff wrong and didn't talk to the teachers now they're posting their problems to the review section online. I love this school! best driver's training school in Michigan!! Read Less
Julie B.
8 Aug 2017
REPORT
Instructors are great.  It's the company itself.  There are not enough instructors for the amount of students they enroll, therefore making it almost impossible to get all of your child's hours in for... Read More
Instructors are great.  It's the company itself.  There are not enough instructors for the amount of students they enroll, therefore making it almost impossible to get all of your child's hours in for driving and observing.  Also, when you call they are closed for lunch.  They don't tell you what those hours are.  I didn't know they were a doctor's office.  Or, they have been closed several times for all day training.  So scheduling and rescheduling is a huge issue.  My sons (I have triplets, which made it even more difficult) finished their class on 7/7/17 and my one son cannot get his driving done until 9/19/17. Read Less
Daniel Croft
12 Jul 2017
REPORT
Take your business to literally any other driving school. First of all, their signage for this location makes it nearly impossible to find. To outward appearances, they are located in a strip mall, e... Read More
Take your business to literally any other driving school. First of all, their signage for this location makes it nearly impossible to find. To outward appearances, they are located in a strip mall, except their road-facing sign is hung above what turned out to be a vacant storefront. After knocking on the door and driving around the rest of the parking lot for 15 minutes looking for another sign, we decided to call their office to ask where exactly they were located. At just after 1 in the afternoon, there was no one available to answer the phone because they "were at lunch." Eventually, we went into another store in the building to ask if they knew where it was, and found it tucked away in a cramped space in the interior of the mall. That was when we discovered that they lock the doors on their classrooms after 15 minutes. My brother waited until after class and spoke to the instructor who informed him he could go online and schedule a makeup day for the class he had missed. He did that day. The next day we made it there early so he could discuss what he had missed the previous day with the instructor. That day, however, the instructor said my brother couldn't make up classes from Segment II and refused to admit him into the classroom for the second consecutive day. My brother called into the office later to get further explanation and received a lot of conflicting information (but, hey, at least they answered this time). Apparently not only could he not make up the class that he had been 15 minutes late to, but the makeup date he signed up for online was to a series of classes that somehow didn't even exist! They did, however, invite us to spend another $60 to enroll for another Segment II course later in the summer. We declined. TL;DR: Spent $60 and 70 miles is gas driving out to a poorly signed location only to be shut out of the classroom twice, receive inconsistent information, and an offer to spend $60 more to get into the classes we'd already registered for. I'm calling them tonight to demand a refund. I'll update this review with information when they respond. Read Less
Tommy Croft
12 Jul 2017
REPORT
The sign is located over an empty space and no direction of where the actual location is. Just missed the first segment 2 lesson because they exist in a hypothetical location.
Daniel C.
11 Jul 2017
REPORT
First of all, their signage makes it nearly impossible to find. To outward appearances, they are located in a strip mall, except their sign is hung above a vacant storefront. After knocking on the doo... Read More
First of all, their signage makes it nearly impossible to find. To outward appearances, they are located in a strip mall, except their sign is hung above a vacant storefront. After knocking on the door and driving around the rest of the parking lot for 15 minutes looking for another sign, we decided to call their office to ask where exactly they were located. At just after 1 in the afternoon, there was no one available to answer the phone because they "were at lunch." Eventually, we went into another store in the building to ask if they knew where it was, and found it tucked away in a cramped space in the interior of the mall.That was when we discovered that they lock the doors on their classrooms after 15 minutes. My brother waited until after class and spoke to the instructor who informed him he could go online and schedule a makeup day for the class he had missed. He did that day. The next day we made it there early so he could discuss what he had missed the previous day with the instructor.That day, however, the instructor said my brother couldn't make up classes from Segment II and refused to admit him into the classroom for the second consecutive day. My brother called into the office later to get further explanation and received a lot of conflicting information (but, hey, at least they answered this time). Apparently not only could he not make up the class that he had been 15 minutes late to, but the makeup date he signed up for online was to a series of classes that somehow didn't even exist! They did, however, invite us to spend another $60 to enroll for another Segment II course later in the summer. We declined.TL;DR: Spent $60 and 70 miles is gas driving out to a poorly signed location only to be shut out of the classroom twice, receive inconsistent information and an offer to spend $60 more to get into the classes we'd already registered for. I'm calling them tonight to demand a refund. I'll update this review with information when they respond. Read Less
Andrew Schaeffler
5 Jul 2017
REPORT
Let me preface my review by saying that I, in the past few days, passed my road test, with flying colors I might add. Let me also preface this with I used approximately 0% of the knowledge that Top Dr... Read More
Let me preface my review by saying that I, in the past few days, passed my road test, with flying colors I might add. Let me also preface this with I used approximately 0% of the knowledge that Top Driver "taught" me on this road test. Throughout my experience here, it has been one thing after another, never good, always bad. The in class time is long, boring and taken way too seriously. While driving should always be taken seriously, we do not need to spend 45 minutes on following distance, as was done in my classroom. Furthermore, instructors in the classroom such as Mr. Burns are not able to convey information that works for many students, such as when he just puts up a poster board full of information and tells you to copy it down as he reads word for word from it. Things like this only make kids hate drivers ed, when it should be a lifelong, valuable experience. Let's get into the in car lessons now, shall we? Man, oh man. To say that these instructors are uneducated would be an understatement. Their favorite line, all throughout, was "the road tester will mark you down for that." What was horrific was that all they said was this, and when I asked them what they mark me down/what I did, they could never come up with an answer. They simply said I would be marked down, which helped nada. They would always make you do the most inconveient things, and then critique you for them. Specifically, they would try to make you lane change in a traffic circle (which you should never do in the first place), and then got angry when I didn't do it. I told them that I heard, from their own class and my parents, that you shouldn't do that, and they just said that the road tester would mark me down. Classic. They also gave misinformation about how the road test would actually play out. For example, they told me that the road tester would quizzing us on the speed limit "around 20 times during your test." In fact, they quizzed me zero times, and also said that I could ask them waht the speed limit was if I was unsure. Another thing is their parking techniques. Not only do they lie about what the road tester wants you to do (such as they told me that you can never reposition yourself or its a point down), but they do not give good strategies. I had to relearn how to parallel park and do the stop line (2 out of 3), because the strategies that they taught were not applicable to all cars. I think the worst thing has to be how they schedule the appointments. They say to go on their website, yet there are no appointments on the websites. Although, magically, if you call the office, there are 10+ appointments per day that you can't see on the website. They also have messed up my appointments, putting me down for a 10 AM appointment when I scheduled for 11 AM. In this instance, they were snarky on the phone, and said that since they record all of their calls, they would be able to prove me wrong in no time. However, they were quite apologetic when they realized that they DID mark me down for 11, but still played it off as that I forced them to make that error. Many of my friends have had similar experiences: one was yelled at harshly for asking where to turn, and another was questioned about his political beliefs (by an instructor) as he was doing his observation. Clearly, this is no where close to a professional driving school. Driving school is a big decision. It should lead to a safe future for yourself and your kids, so always remember that you should definitely go to the school that tells kids, such as myself, to put off doing school work and homework and instead practice driving! (Thank you for that tidbit of knowledge, Mr. Bason!!) P.S. Yes, that was a real quote, that he told me during my practice road test lesson. Safe travels! Read Less
Ann Bieneman
8 May 2017
REPORT
Top Driver was a perfectly fine driving school. You can reschedule classes as needed, and it marches you through the curriculum just fine.
Ferris-Venis H.
23 Mar 2017
REPORT
Please do not let your children go to this driving school. The instructor was VERY rude and actually physically and verbally assaulted a girl in todays class!  He then had the audacity to say  "go ahe... Read More
Please do not let your children go to this driving school. The instructor was VERY rude and actually physically and verbally assaulted a girl in todays class!  He then had the audacity to say  "go ahead call the police they can't do anything to me I know the chief of police".   And it was all captured on video tape!  A cpl of girls were asked to leave class cuz they were being "disruptive".  however as a parent who came in to discuss the situation I did not expect to be attacked & verbally assaulted by the instructor!  I informed him that these girls were all honor students have never been in trouble before he didn't care to hear any of it.  I even informed him that I had left a chemotherapy appointment just to come meet with him; he then had the nerve to tell me he's had cancer before and knows how I feel it's not that big of a deal I should get over it!How dare he!!!!!!!!   If he can't handle working with his teenage students then he shouldn't be in the position that he's in!  He didn't even have enough patience or time for me let alone a teenager why is he in this position???   Think twice before putting your child at risk! He stank like alcohol and we reported him to the WB police.  TOP DRIVER was contacted but did nothing to remove the instructor as of this evening.  A phone call with the regional manager proved to be useless other than getting a refund is basically all he could offer.  The manager informed us he would do an investigation and return our call.  That means that currently the instructor is getting in the car with students while possibly intoxicated.  Glad to know they really care about our kids.  All the care about is the $ they take in apparently. Read Less
Tyler Peterson
22 Jun 2016
REPORT
It was absolutely horrible, there was only 1 nice instructor Mr. Bason. The other would waste time and make false appointments leaving you at the school for someone to never show up. Mr burns almost g... Read More
It was absolutely horrible, there was only 1 nice instructor Mr. Bason. The other would waste time and make false appointments leaving you at the school for someone to never show up. Mr burns almost got me into multiple accidents and was not helpful at all. This school is a joke. Read Less
Haru M.
18 Dec 2015
REPORT
I love ms. Clark, the way she teach me, the way she care and support me. She encouraged me. I took the adult private lessons with ms. Clark only 5times. And you know what? I passed my driving test yes... Read More
I love ms. Clark, the way she teach me, the way she care and support me. She encouraged me. I took the adult private lessons with ms. Clark only 5times. And you know what? I passed my driving test yesterday!!! Ms. Clark is the one who told me to take the test right after I finish my 5times lessons, even when I thought j still need time and more practice, I'm not confident at all, but she said, just go take the test because you gonna pass! That what she said! When I passed, I went to top driving again right away to show her my certificate, she is crying and I'm crying! I love her! I will keep visit her and hangout with her! I don't think I can have this such good experience with other driving school. Read Less
Brian C.
17 Mar 2014
REPORT
This was not the first driving school we tried, but it was by far the best. They began the program with a parent orientation to let us know what the kids would be learning and expectations in the clas... Read More
This was not the first driving school we tried, but it was by far the best. They began the program with a parent orientation to let us know what the kids would be learning and expectations in the classroom. The instructors were always willing to answer questions throughout the program and were extremely knowledgeable. The service staff was extremely helpful in scheduling drives for my son quick and easy. Top Driver has a web site with valuable information for parents and students alike as well as a schedules for the classes and drives available.I cannot praise Top Driver enough and I would highly recommend them for anyone seeking training. I feel strongly that my son has the knowledge and skills to be a safe and knowledgeable driving and its all due to the excellent instructors and staff of Top Driver. Read Less
Adam P.
28 Nov 2012
REPORT
I can't imagine having a better experience with learning how to drive safely and properly at any other place!The two most well-known and beloved driving instructors here are Ms. Clark and Mr. Mitchell... Read More
I can't imagine having a better experience with learning how to drive safely and properly at any other place!The two most well-known and beloved driving instructors here are Ms. Clark and Mr. Mitchell. Both are throrough, relaxed, and fun to learn from.The place is a little on the old side, same goes to the instructional videos for class, but they are still applicable to today. The material is by no means outdated. Highlighters, pencils, and materials are provided - just remeber to being your workbook for every class!Some people who you could ask Ms. Clark about are Adam and Donovan. She would be happy to tell you a thing or two about them.And bringing in some cookies, cupcakes, or something is always appreciated! Some of the best memories of summer 2012 are from the 3-week class I took here. Most of the other students are friendly too if you just make a move to be friendly yourself.The Ford instruction vehicles are nice. They have great sound systems (you could bring a CD of music if you want), lots of adjustablilites, and comfy seats. The brake pedal is a bit sensitive so it's best to try going easy on it for the sake of everyone in the car.And finally, it is very easy to sign up for classes online. When scheduling your driving time, I highly recommend calling the phone number on the front of the workbook. Call as early as you can too in case they are really filling up. The people who I have talked to on the phone have always been very cordial. Read Less
Tenze G.
30 Jun 2011
REPORT
Definitely a good driving school for young teens wishing to get proper driving skills and classroom education about driving on the road. Different packages offered by Top Driver that parents can choos... Read More
Definitely a good driving school for young teens wishing to get proper driving skills and classroom education about driving on the road. Different packages offered by Top Driver that parents can choose from to allow additional hours of driving on the road. Packages offered are silver and gold, and each has a certain amount of observation and driving time alloted to each. My child has had a great experience with Top Driver and she loved the teachers and the driving instructors. I would definitely recommend this program to any parent! Read Less
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(800) 374-8373
6369 Orchard Lake Road
West Bloomfield Township Michigan 48322
Business Hours
Monday
Mon
08:00AM-17:00PM
Tuesday
Tue
08:00AM-17:00PM
Wednesday
Wed
08:00AM-17:00PM
Thursday
Thu
08:00AM-17:00PM
Friday
Fri
08:00AM-17:00PM
Saturday
Sat
08:00AM-12:00PM
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Top Driver

West Bloomfield Township, Michigan
(16)
6369 Orchard Lake Road
West Bloomfield Township Michigan 48322
Monday
08:00AM-17:00PM
Tuesday
08:00AM-17:00PM
Wednesday
08:00AM-17:00PM
Thursday
08:00AM-17:00PM
Friday
08:00AM-17:00PM
Saturday
08:00AM-12:00PM
Greg McMillin
24 Jan 2018
REPORT
Sure believe a teenager who showed up at the wrong time and when I wanted to make sure she had a ride while getting the students she walks away from me without saying a thing forcing me to yell her na... Read More
Sure believe a teenager who showed up at the wrong time and when I wanted to make sure she had a ride while getting the students she walks away from me without saying a thing forcing me to yell her name while I had strept throat to get her to let me know she had a ride and could come back at the appropriate time is totally respectful. Did I know her father passed? No. Did I say any of the comments she posted? Not really she was to busy walking away from me to hear much of what I said at all. Did the mom come in next and when I tried to explain to her what occurred she turned her head away from me as if she didn't care to hear it from me? You bet. And this is why I no longer work here? Pathetic but yes. Sadly driver's education in this state is a farce and while I've had a few of these experiences with other companies in the past alot of students will still agree Mr Mac did a good job helping them become good drivers. Regardless I do not trust Tom Burns after he told me I would not be let go if the students that are in the car decide to be emotionally unstable and not willing to learn and yet that's exactly what him and the owner decided to do because money is more important to them then keeping the wrong people off the roads for now for everyone's safety. Up to you if you want to work here but the key is to not say much of anything to teach them, and instead just grab the wheel for them with a smile and pass them anyway putting the burden on the parent more instead. If this is seriously the way it is everywhere already I see no point in trying to help in this industry anymore seems like I've wasted alot of money to become an instructor and 6 years of my life! To all of you out there that appreciated me teaching your teens, thank you I have many texts still saved from people I've taught through all star, apple, top driver, and academy driving school because I know I did a good job. To all of you that prefer to make problems by complaining instead of listening to someone who's trying to help and believe me the parent that cursed me out because I couldn't drive her son that day because the only car I had had bad brakes is a good example. STOP! Your being ignorant to the fact that like all of you I'm trying to make a living and you caused a lot of pain in my life because of your poor attitudes. Read Less
Teh Uno
20 Jan 2018
REPORT
If u like to listen to a guy brag about being an uber/lyft driver while being the worst “driving instructor” out in the area, top driver’s mr macmillin is for u. I will say though, Mr Burns and Ms Tay... Read More
If u like to listen to a guy brag about being an uber/lyft driver while being the worst “driving instructor” out in the area, top driver’s mr macmillin is for u. I will say though, Mr Burns and Ms Taylor are 1000% better than that joke of a instructor mr macmillin. Read Less
Anna Adams
6 Dec 2017
REPORT
Although they do teach you, they teach you through intimidation and fear. During drives, they yell at you and ask you to answer all these questions (which is their job i understand, but it makes it di... Read More
Although they do teach you, they teach you through intimidation and fear. During drives, they yell at you and ask you to answer all these questions (which is their job i understand, but it makes it difficult when you're already nervous) The only nice instructors and Mr Bason and Ms Taylor.. Mr McMillin is THE WORST he screamed at me and humiliated me when i showed up to my drive 2 hours early. I was not disrespectful and calmly tried to fix the situation while he yelled and said "i'm not on his good side" when all i did was make a small mistake! rather that trying to fix the issue like an adult, he acted like a child. Read Less
Malachi Aguirre
16 Oct 2017
REPORT
Sheesh these reviews... Awesome school! Don't be late, have good learning characteristics, and make deadlines guys. Gosh these people.. they did stuff wrong and didn't talk to the teachers now they'r... Read More
Sheesh these reviews... Awesome school! Don't be late, have good learning characteristics, and make deadlines guys. Gosh these people.. they did stuff wrong and didn't talk to the teachers now they're posting their problems to the review section online. I love this school! best driver's training school in Michigan!! Read Less
Julie B.
8 Aug 2017
REPORT
Instructors are great.  It's the company itself.  There are not enough instructors for the amount of students they enroll, therefore making it almost impossible to get all of your child's hours in for... Read More
Instructors are great.  It's the company itself.  There are not enough instructors for the amount of students they enroll, therefore making it almost impossible to get all of your child's hours in for driving and observing.  Also, when you call they are closed for lunch.  They don't tell you what those hours are.  I didn't know they were a doctor's office.  Or, they have been closed several times for all day training.  So scheduling and rescheduling is a huge issue.  My sons (I have triplets, which made it even more difficult) finished their class on 7/7/17 and my one son cannot get his driving done until 9/19/17. Read Less
Daniel Croft
12 Jul 2017
REPORT
Take your business to literally any other driving school. First of all, their signage for this location makes it nearly impossible to find. To outward appearances, they are located in a strip mall, e... Read More
Take your business to literally any other driving school. First of all, their signage for this location makes it nearly impossible to find. To outward appearances, they are located in a strip mall, except their road-facing sign is hung above what turned out to be a vacant storefront. After knocking on the door and driving around the rest of the parking lot for 15 minutes looking for another sign, we decided to call their office to ask where exactly they were located. At just after 1 in the afternoon, there was no one available to answer the phone because they "were at lunch." Eventually, we went into another store in the building to ask if they knew where it was, and found it tucked away in a cramped space in the interior of the mall. That was when we discovered that they lock the doors on their classrooms after 15 minutes. My brother waited until after class and spoke to the instructor who informed him he could go online and schedule a makeup day for the class he had missed. He did that day. The next day we made it there early so he could discuss what he had missed the previous day with the instructor. That day, however, the instructor said my brother couldn't make up classes from Segment II and refused to admit him into the classroom for the second consecutive day. My brother called into the office later to get further explanation and received a lot of conflicting information (but, hey, at least they answered this time). Apparently not only could he not make up the class that he had been 15 minutes late to, but the makeup date he signed up for online was to a series of classes that somehow didn't even exist! They did, however, invite us to spend another $60 to enroll for another Segment II course later in the summer. We declined. TL;DR: Spent $60 and 70 miles is gas driving out to a poorly signed location only to be shut out of the classroom twice, receive inconsistent information, and an offer to spend $60 more to get into the classes we'd already registered for. I'm calling them tonight to demand a refund. I'll update this review with information when they respond. Read Less
Tommy Croft
12 Jul 2017
REPORT
The sign is located over an empty space and no direction of where the actual location is. Just missed the first segment 2 lesson because they exist in a hypothetical location.
Daniel C.
11 Jul 2017
REPORT
First of all, their signage makes it nearly impossible to find. To outward appearances, they are located in a strip mall, except their sign is hung above a vacant storefront. After knocking on the doo... Read More
First of all, their signage makes it nearly impossible to find. To outward appearances, they are located in a strip mall, except their sign is hung above a vacant storefront. After knocking on the door and driving around the rest of the parking lot for 15 minutes looking for another sign, we decided to call their office to ask where exactly they were located. At just after 1 in the afternoon, there was no one available to answer the phone because they "were at lunch." Eventually, we went into another store in the building to ask if they knew where it was, and found it tucked away in a cramped space in the interior of the mall.That was when we discovered that they lock the doors on their classrooms after 15 minutes. My brother waited until after class and spoke to the instructor who informed him he could go online and schedule a makeup day for the class he had missed. He did that day. The next day we made it there early so he could discuss what he had missed the previous day with the instructor.That day, however, the instructor said my brother couldn't make up classes from Segment II and refused to admit him into the classroom for the second consecutive day. My brother called into the office later to get further explanation and received a lot of conflicting information (but, hey, at least they answered this time). Apparently not only could he not make up the class that he had been 15 minutes late to, but the makeup date he signed up for online was to a series of classes that somehow didn't even exist! They did, however, invite us to spend another $60 to enroll for another Segment II course later in the summer. We declined.TL;DR: Spent $60 and 70 miles is gas driving out to a poorly signed location only to be shut out of the classroom twice, receive inconsistent information and an offer to spend $60 more to get into the classes we'd already registered for. I'm calling them tonight to demand a refund. I'll update this review with information when they respond. Read Less
Andrew Schaeffler
5 Jul 2017
REPORT
Let me preface my review by saying that I, in the past few days, passed my road test, with flying colors I might add. Let me also preface this with I used approximately 0% of the knowledge that Top Dr... Read More
Let me preface my review by saying that I, in the past few days, passed my road test, with flying colors I might add. Let me also preface this with I used approximately 0% of the knowledge that Top Driver "taught" me on this road test. Throughout my experience here, it has been one thing after another, never good, always bad. The in class time is long, boring and taken way too seriously. While driving should always be taken seriously, we do not need to spend 45 minutes on following distance, as was done in my classroom. Furthermore, instructors in the classroom such as Mr. Burns are not able to convey information that works for many students, such as when he just puts up a poster board full of information and tells you to copy it down as he reads word for word from it. Things like this only make kids hate drivers ed, when it should be a lifelong, valuable experience. Let's get into the in car lessons now, shall we? Man, oh man. To say that these instructors are uneducated would be an understatement. Their favorite line, all throughout, was "the road tester will mark you down for that." What was horrific was that all they said was this, and when I asked them what they mark me down/what I did, they could never come up with an answer. They simply said I would be marked down, which helped nada. They would always make you do the most inconveient things, and then critique you for them. Specifically, they would try to make you lane change in a traffic circle (which you should never do in the first place), and then got angry when I didn't do it. I told them that I heard, from their own class and my parents, that you shouldn't do that, and they just said that the road tester would mark me down. Classic. They also gave misinformation about how the road test would actually play out. For example, they told me that the road tester would quizzing us on the speed limit "around 20 times during your test." In fact, they quizzed me zero times, and also said that I could ask them waht the speed limit was if I was unsure. Another thing is their parking techniques. Not only do they lie about what the road tester wants you to do (such as they told me that you can never reposition yourself or its a point down), but they do not give good strategies. I had to relearn how to parallel park and do the stop line (2 out of 3), because the strategies that they taught were not applicable to all cars. I think the worst thing has to be how they schedule the appointments. They say to go on their website, yet there are no appointments on the websites. Although, magically, if you call the office, there are 10+ appointments per day that you can't see on the website. They also have messed up my appointments, putting me down for a 10 AM appointment when I scheduled for 11 AM. In this instance, they were snarky on the phone, and said that since they record all of their calls, they would be able to prove me wrong in no time. However, they were quite apologetic when they realized that they DID mark me down for 11, but still played it off as that I forced them to make that error. Many of my friends have had similar experiences: one was yelled at harshly for asking where to turn, and another was questioned about his political beliefs (by an instructor) as he was doing his observation. Clearly, this is no where close to a professional driving school. Driving school is a big decision. It should lead to a safe future for yourself and your kids, so always remember that you should definitely go to the school that tells kids, such as myself, to put off doing school work and homework and instead practice driving! (Thank you for that tidbit of knowledge, Mr. Bason!!) P.S. Yes, that was a real quote, that he told me during my practice road test lesson. Safe travels! Read Less
Ann Bieneman
8 May 2017
REPORT
Top Driver was a perfectly fine driving school. You can reschedule classes as needed, and it marches you through the curriculum just fine.
Ferris-Venis H.
23 Mar 2017
REPORT
Please do not let your children go to this driving school. The instructor was VERY rude and actually physically and verbally assaulted a girl in todays class!  He then had the audacity to say  "go ahe... Read More
Please do not let your children go to this driving school. The instructor was VERY rude and actually physically and verbally assaulted a girl in todays class!  He then had the audacity to say  "go ahead call the police they can't do anything to me I know the chief of police".   And it was all captured on video tape!  A cpl of girls were asked to leave class cuz they were being "disruptive".  however as a parent who came in to discuss the situation I did not expect to be attacked & verbally assaulted by the instructor!  I informed him that these girls were all honor students have never been in trouble before he didn't care to hear any of it.  I even informed him that I had left a chemotherapy appointment just to come meet with him; he then had the nerve to tell me he's had cancer before and knows how I feel it's not that big of a deal I should get over it!How dare he!!!!!!!!   If he can't handle working with his teenage students then he shouldn't be in the position that he's in!  He didn't even have enough patience or time for me let alone a teenager why is he in this position???   Think twice before putting your child at risk! He stank like alcohol and we reported him to the WB police.  TOP DRIVER was contacted but did nothing to remove the instructor as of this evening.  A phone call with the regional manager proved to be useless other than getting a refund is basically all he could offer.  The manager informed us he would do an investigation and return our call.  That means that currently the instructor is getting in the car with students while possibly intoxicated.  Glad to know they really care about our kids.  All the care about is the $ they take in apparently. Read Less
Tyler Peterson
22 Jun 2016
REPORT
It was absolutely horrible, there was only 1 nice instructor Mr. Bason. The other would waste time and make false appointments leaving you at the school for someone to never show up. Mr burns almost g... Read More
It was absolutely horrible, there was only 1 nice instructor Mr. Bason. The other would waste time and make false appointments leaving you at the school for someone to never show up. Mr burns almost got me into multiple accidents and was not helpful at all. This school is a joke. Read Less
Haru M.
18 Dec 2015
REPORT
I love ms. Clark, the way she teach me, the way she care and support me. She encouraged me. I took the adult private lessons with ms. Clark only 5times. And you know what? I passed my driving test yes... Read More
I love ms. Clark, the way she teach me, the way she care and support me. She encouraged me. I took the adult private lessons with ms. Clark only 5times. And you know what? I passed my driving test yesterday!!! Ms. Clark is the one who told me to take the test right after I finish my 5times lessons, even when I thought j still need time and more practice, I'm not confident at all, but she said, just go take the test because you gonna pass! That what she said! When I passed, I went to top driving again right away to show her my certificate, she is crying and I'm crying! I love her! I will keep visit her and hangout with her! I don't think I can have this such good experience with other driving school. Read Less
Brian C.
17 Mar 2014
REPORT
This was not the first driving school we tried, but it was by far the best. They began the program with a parent orientation to let us know what the kids would be learning and expectations in the clas... Read More
This was not the first driving school we tried, but it was by far the best. They began the program with a parent orientation to let us know what the kids would be learning and expectations in the classroom. The instructors were always willing to answer questions throughout the program and were extremely knowledgeable. The service staff was extremely helpful in scheduling drives for my son quick and easy. Top Driver has a web site with valuable information for parents and students alike as well as a schedules for the classes and drives available.I cannot praise Top Driver enough and I would highly recommend them for anyone seeking training. I feel strongly that my son has the knowledge and skills to be a safe and knowledgeable driving and its all due to the excellent instructors and staff of Top Driver. Read Less
Adam P.
28 Nov 2012
REPORT
I can't imagine having a better experience with learning how to drive safely and properly at any other place!The two most well-known and beloved driving instructors here are Ms. Clark and Mr. Mitchell... Read More
I can't imagine having a better experience with learning how to drive safely and properly at any other place!The two most well-known and beloved driving instructors here are Ms. Clark and Mr. Mitchell. Both are throrough, relaxed, and fun to learn from.The place is a little on the old side, same goes to the instructional videos for class, but they are still applicable to today. The material is by no means outdated. Highlighters, pencils, and materials are provided - just remeber to being your workbook for every class!Some people who you could ask Ms. Clark about are Adam and Donovan. She would be happy to tell you a thing or two about them.And bringing in some cookies, cupcakes, or something is always appreciated! Some of the best memories of summer 2012 are from the 3-week class I took here. Most of the other students are friendly too if you just make a move to be friendly yourself.The Ford instruction vehicles are nice. They have great sound systems (you could bring a CD of music if you want), lots of adjustablilites, and comfy seats. The brake pedal is a bit sensitive so it's best to try going easy on it for the sake of everyone in the car.And finally, it is very easy to sign up for classes online. When scheduling your driving time, I highly recommend calling the phone number on the front of the workbook. Call as early as you can too in case they are really filling up. The people who I have talked to on the phone have always been very cordial. Read Less
Tenze G.
30 Jun 2011
REPORT
Definitely a good driving school for young teens wishing to get proper driving skills and classroom education about driving on the road. Different packages offered by Top Driver that parents can choos... Read More
Definitely a good driving school for young teens wishing to get proper driving skills and classroom education about driving on the road. Different packages offered by Top Driver that parents can choose from to allow additional hours of driving on the road. Packages offered are silver and gold, and each has a certain amount of observation and driving time alloted to each. My child has had a great experience with Top Driver and she loved the teachers and the driving instructors. I would definitely recommend this program to any parent! Read Less
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