Regardless of if I passed or failed, I had a horrible experience. Before we even started driving, or the parking segment, I already knew that the man I was with lacked any type of manners or courtesy.... Read More
Regardless of if I passed or failed, I had a horrible experience. Before we even started driving, or the parking segment, I already knew that the man I was with lacked any type of manners or courtesy. I barely post reviews unless I have super awesome service. Well this time, it was the opposite. It was HORRID. I have never in my entire life had anyone treat me with so much contempt for no reason! First let me explain that I understand that it's a high stress job and it's okay to yell if you feel your life is in danger as a passenger. But his attitude started even BEFORE the test. I always thought that if I treated an adult with respect, I'd get the same in return. But this man (who failed to introduce himself to me) was the most awful example of a professionalism. I never raised my voice with him, said anything disrespectful or "smart", disobeyed his instructions or put him in any danger throughout the test. I admit I made one mistake which was a bad move on my part, but even before that his attitude made me uncomfortable. Before entering my car, he THREW his clipboard (which was about an inch thick) onto my dashboard which made me jump and papers slid everywhere onto the floor and the seat. I wouldn't have minded had he just set it down or hell, even asked me to hold it. This already made me feel that he was upset with me (before we started) and he didn't feel like being there. At this point I was in the parallel parking spot (which I passed. Yaaay) but as he gave me instructions to start heading towards the street, I began backing up in my spot to avoid knocking the cones down infront of me when I turned. I of course checked my mirrors and looked behind me while I inched back as if there was an actual car behind me. Suddenly he yells for me to " Just GO! What are you DOING? What is WRONG with you?"
Again, I understand it's a high stress job and I've practiced driving with people who have yelled at me before for serious mistakes. I've even had people grab my steering wheel, but having someone yell at me for being cautious made me even more nervous throughout the test. Now before you think I'm biased and just don't like the company, I do have one good thing to say. The two receptionists I talked to to make my appointment and the one who handled my paperwork were extremely proffesional, nice, and all around stellar. That's why I was so surprised when the instructor was so rude. I wish I was over exaggerating. Please please please save yourself the time and money and go somewhere else. The best part is, and if this doesn't make you think, he offered to let me retake my test (yes I failed) for FREE! Of course logically, I could just go back and try again but I would rather PAY $60 dollars to go somewhere else than to get in a vehicle with that man again. I'm assuming he was the owner of the business and didn't really feel like he had to be polite but I guess he forgets that we are still paying customers, not students or children. Anyways, if I were you, I'd save the money to go to a driving school thats actually professional (and isn't an hour late for the test :D ). Read Less