My experience with the road test was not a good one. When you walk in there a sign on the door out on a test be back soon. We sat an hour and when they returned, they never acknowledged anyone. I was ... Read More
My experience with the road test was not a good one. When you walk in there a sign on the door out on a test be back soon. We sat an hour and when they returned, they never acknowledged anyone. I was unaware there was a form to fill out because as I said when I arrived they were gone and the office door was locked. Long story short we sat there from 11:00 to 2:30 pm before my son got his test done. It would have been nice to post on the door that you must fill out a form and then the smart thing to do is leave extra forms in the waiting room. Luckily my son passed his test but if he had not I would have went to a different place to do his road test. Very unprofessional here. Quite a few people left out of frustration from waiting! Read Less
Jessica Morris
26 Sep 2016
REPORT
I took my test 9/24/16 maybe as some I was very nervous but my instructor reinsured me that I would do good she told me to calm down take my time the test was 45 minutes I would recommend this place
Charles Gollman
1 Jul 2016
REPORT
It doesn't even deserve 1 star. I called to get information on scheduling my road test and the employee answered the phone with a very nasty and displeasing attitude. Although he gave me the informati... Read More
It doesn't even deserve 1 star. I called to get information on scheduling my road test and the employee answered the phone with a very nasty and displeasing attitude. Although he gave me the information I needed, I was very disappointed in how he handle the phone call. Not only was it unprofessional but it was very disrespectful. After he gave me the information I needed, he hung up on me while I was still in the middle of my sentence. So of course, I called back to inform him I did not like his attitude or how he handle the situation. I also told him I did not appreciate the fact that he hung the phone up on me while I was still speaking. After confronting him about these things, the attitude actually worsen he began to talk to me in a sarcastic manner. Not to mention this really got under my skin. So that begin said I asked to talk to his manager or supervisor. I'm guessing he did not like the idea of me talking to his manager/supervisor so he hangs up on me for a second time. I called back several times and he just ignores my phone call. In conclusion this was just a very dissatisfying customer service experience. I refuse to do business here, I would rather continue to live without my license and I am 21 years old. I just wish you guys could hear the conversation we had. I would not wish this upon anyone. Thank you and enjoy the rest of your day. Read Less
Slim 1Pmf
1 Jul 2016
REPORT
It doesn't even deserve 1 star. I called to get information on scheduling my road test and the employee answered the phone with a very nasty and displeasing attitude. Although he gave me the informati... Read More
It doesn't even deserve 1 star. I called to get information on scheduling my road test and the employee answered the phone with a very nasty and displeasing attitude. Although he gave me the information I needed, I was very disappointed in how he handle the phone call. Not only was it unprofessional but it was very disrespectful. After he gave me the information I needed, he hung up on me while I was still in the middle of my sentence. So of course, I called back to inform him I did not like his attitude or how he handle the situation. I also told him I did not appreciate the fact that he hung the phone up on me while I was still speaking. After confronting him about these things, the attitude actually worsen he began to talk to me in a sarcastic manner. Not to mention this really got under my skin. So that begin said I asked to talk to his manager or supervisor. I'm guessing he did not like the idea of me talking to his manager/supervisor so he hangs up on me for a second time. I called back several times and he just ignores my phone call. In conclusion this was just a very dissatisfying customer service experience. I refuse to do business here, I would rather continue to live without my license and I am 21 years old. I just wish you guys could hear the conversation we had. I would not wish this upon anyone. Thank you and enjoy the rest of your day. Read Less
Nightfall She-Wolf
27 Apr 2016
REPORT
Copying what I posted about my road test here as well for anyone who may be curious about that:
I was so nervous about taking my road test. We all have been there: you get a stigma of what road testi... Read More
Copying what I posted about my road test here as well for anyone who may be curious about that:
I was so nervous about taking my road test. We all have been there: you get a stigma of what road testing is going to be like based on what we see on television - but my instructor was amazing! She was calm and kind, very direct with her instructions and let me take my time so I could relax. Even when I was in driving school, I never had such a great instructor! After the test she offered great advice and information. Get there early and be patient as you wait because they are very thorough with their customers and come on, you want them to be thorough! (Testing runs about 30-45 minutes as they cover parking, road and freeway driving)
Thank you so much Appletree for allowing this 24 year old to be tested and not lose her mind! I now have my license and have never been so confident about it! Read Less
lakisha jackson
20 Apr 2016
REPORT
I was very pleased with the sign up, expectations set and the driving testing process. The wait time was not too long at all. There were instructions provided at the initial signup were quite clear th... Read More
I was very pleased with the sign up, expectations set and the driving testing process. The wait time was not too long at all. There were instructions provided at the initial signup were quite clear that my son would be driving with others who preceded him.
The owner and tester was very professional, went through all of the proper steps, questions and other requirements for my son and as a result, he passed and currently drives great.
Thank you Apple Tree Driving School! Read Less
Liz Ball
19 Dec 2015
REPORT
Myself and four other people have been sitting in the parking lot for over an hour waiting for someone to show up and administer a road test. One woman has been sitting here for nearly two hours. Ther... Read More
Myself and four other people have been sitting in the parking lot for over an hour waiting for someone to show up and administer a road test. One woman has been sitting here for nearly two hours. There is no way to make an appointment and no one in the office. Alpine Driving school, the school located upstairs, indicated that this is not unusual. We have all decided to leave and go elsewhere. Extremely disappointed in the lack of professionalism.Read Less
My experience with the road test was not a good one. When you walk in there a sign on the door out on a test be back soon. We sat an hour and when they returned, they never acknowledged anyone. I was ... Read More
My experience with the road test was not a good one. When you walk in there a sign on the door out on a test be back soon. We sat an hour and when they returned, they never acknowledged anyone. I was unaware there was a form to fill out because as I said when I arrived they were gone and the office door was locked. Long story short we sat there from 11:00 to 2:30 pm before my son got his test done. It would have been nice to post on the door that you must fill out a form and then the smart thing to do is leave extra forms in the waiting room. Luckily my son passed his test but if he had not I would have went to a different place to do his road test. Very unprofessional here. Quite a few people left out of frustration from waiting! Read Less
Jessica Morris
26 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I took my test 9/24/16 maybe as some I was very nervous but my instructor reinsured me that I would do good she told me to calm down take my time the test was 45 minutes I would recommend this place
Charles Gollman
1 Jul 2016
REPORT
☆☆☆☆☆
REPORT
It doesn't even deserve 1 star. I called to get information on scheduling my road test and the employee answered the phone with a very nasty and displeasing attitude. Although he gave me the informati... Read More
It doesn't even deserve 1 star. I called to get information on scheduling my road test and the employee answered the phone with a very nasty and displeasing attitude. Although he gave me the information I needed, I was very disappointed in how he handle the phone call. Not only was it unprofessional but it was very disrespectful. After he gave me the information I needed, he hung up on me while I was still in the middle of my sentence. So of course, I called back to inform him I did not like his attitude or how he handle the situation. I also told him I did not appreciate the fact that he hung the phone up on me while I was still speaking. After confronting him about these things, the attitude actually worsen he began to talk to me in a sarcastic manner. Not to mention this really got under my skin. So that begin said I asked to talk to his manager or supervisor. I'm guessing he did not like the idea of me talking to his manager/supervisor so he hangs up on me for a second time. I called back several times and he just ignores my phone call. In conclusion this was just a very dissatisfying customer service experience. I refuse to do business here, I would rather continue to live without my license and I am 21 years old. I just wish you guys could hear the conversation we had. I would not wish this upon anyone. Thank you and enjoy the rest of your day. Read Less
Slim 1Pmf
1 Jul 2016
REPORT
☆☆☆☆☆
REPORT
It doesn't even deserve 1 star. I called to get information on scheduling my road test and the employee answered the phone with a very nasty and displeasing attitude. Although he gave me the informati... Read More
It doesn't even deserve 1 star. I called to get information on scheduling my road test and the employee answered the phone with a very nasty and displeasing attitude. Although he gave me the information I needed, I was very disappointed in how he handle the phone call. Not only was it unprofessional but it was very disrespectful. After he gave me the information I needed, he hung up on me while I was still in the middle of my sentence. So of course, I called back to inform him I did not like his attitude or how he handle the situation. I also told him I did not appreciate the fact that he hung the phone up on me while I was still speaking. After confronting him about these things, the attitude actually worsen he began to talk to me in a sarcastic manner. Not to mention this really got under my skin. So that begin said I asked to talk to his manager or supervisor. I'm guessing he did not like the idea of me talking to his manager/supervisor so he hangs up on me for a second time. I called back several times and he just ignores my phone call. In conclusion this was just a very dissatisfying customer service experience. I refuse to do business here, I would rather continue to live without my license and I am 21 years old. I just wish you guys could hear the conversation we had. I would not wish this upon anyone. Thank you and enjoy the rest of your day. Read Less
Nightfall She-Wolf
27 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Copying what I posted about my road test here as well for anyone who may be curious about that:
I was so nervous about taking my road test. We all have been there: you get a stigma of what road testi... Read More
Copying what I posted about my road test here as well for anyone who may be curious about that:
I was so nervous about taking my road test. We all have been there: you get a stigma of what road testing is going to be like based on what we see on television - but my instructor was amazing! She was calm and kind, very direct with her instructions and let me take my time so I could relax. Even when I was in driving school, I never had such a great instructor! After the test she offered great advice and information. Get there early and be patient as you wait because they are very thorough with their customers and come on, you want them to be thorough! (Testing runs about 30-45 minutes as they cover parking, road and freeway driving)
Thank you so much Appletree for allowing this 24 year old to be tested and not lose her mind! I now have my license and have never been so confident about it! Read Less
lakisha jackson
20 Apr 2016
REPORT
☆☆☆☆☆
REPORT
I was very pleased with the sign up, expectations set and the driving testing process. The wait time was not too long at all. There were instructions provided at the initial signup were quite clear th... Read More
I was very pleased with the sign up, expectations set and the driving testing process. The wait time was not too long at all. There were instructions provided at the initial signup were quite clear that my son would be driving with others who preceded him.
The owner and tester was very professional, went through all of the proper steps, questions and other requirements for my son and as a result, he passed and currently drives great.
Thank you Apple Tree Driving School! Read Less
Liz Ball
19 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Myself and four other people have been sitting in the parking lot for over an hour waiting for someone to show up and administer a road test. One woman has been sitting here for nearly two hours. Ther... Read More
Myself and four other people have been sitting in the parking lot for over an hour waiting for someone to show up and administer a road test. One woman has been sitting here for nearly two hours. There is no way to make an appointment and no one in the office. Alpine Driving school, the school located upstairs, indicated that this is not unusual. We have all decided to leave and go elsewhere. Extremely disappointed in the lack of professionalism.Read Less
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