11 Reviews

Pleasant Auto School

Revere, Massachusetts
Reviews
katie barnes
5 Jun 2017
REPORT
Reading these reviews make me nervous because I am a first time driver. However, I think that so far they have been completely polite with me, on time and I have not had any issues as of yet. I will r... Read More
Reading these reviews make me nervous because I am a first time driver. However, I think that so far they have been completely polite with me, on time and I have not had any issues as of yet. I will re-post and let people know my experience. I can't help but think maybe people that failed blame it on the auto school. That happens in college too, the professors get blamed when someone received a bad grade, but in those same courses I had much help from the professor and received an A. It's only people who fail that complain I noticed! FYI not judging anyone I am still not done with my lessons so whether I pass or not I will always be honest because I would not want anyone to have a bad experience. So far so good! I feel like if I don't pass it is because I am not ready because I feel like Mark has been very kind and helpful. One thing that I can say is that I feel like I do not get my entire hour that I paid for. Both times we had to pick up another student and pick up something at the auto school. but I mean within the time frame I feel like we did accomplish what we needed to , but it did bother me because it's my hour that I purchased not another student. but idk how other auto schools are so I can't really compare. but for a new driver I think time wasted is money wasted. Read Less
Celine Lopez
14 Apr 2017
REPORT
Don't go here first of all. The instructors are rude. The material they teach isn't even the driver's manual. When I tried to schedule driving lessons they only scheduled me to hours 6pm+ when they cl... Read More
Don't go here first of all. The instructors are rude. The material they teach isn't even the driver's manual. When I tried to schedule driving lessons they only scheduled me to hours 6pm+ when they clearly knew I had a permit and could not drive past sunset. They're not even pleasant, they're trash auto schools and a waste of money. Read Less
Josh Brennan
3 Nov 2016
REPORT
Very rude and incompetent mess of morons. I payed in advance for 6 lessons and barely got 3, and was rushed into my final test which I failed because I learned nothing from the terrible instructors wh... Read More
Very rude and incompetent mess of morons. I payed in advance for 6 lessons and barely got 3, and was rushed into my final test which I failed because I learned nothing from the terrible instructors who can barely teach you anything they are supposed and just waste your time for an hour. And hope to god you never have to call because the secretary is horrible, they either never pick up or completely ignore you and never call you back. They're also very expensive for the garbage service they provide Read Less
Xavier C.
8 Mar 2016
REPORT
When I got my Driver License five years ago.  These people were really nice Pat the instructor is really nice guy.  But I had brother go in so they can help get he's license so we go in the lady at th... Read More
When I got my Driver License five years ago.  These people were really nice Pat the instructor is really nice guy.  But I had brother go in so they can help get he's license so we go in the lady at the front was rude.  Let me give some word of wisdom here when you have repeated customer come you don't treat them like shit or be rude to them.   after my brother finish is rude test I will never bring anyone there again.  Its a shame because I really love pat that guy is great.  But the lady at the front desk learn a little matters maybe she will get some where.  I called today she was rude.  I am a manager at dealership if she ever talk to my customer that way she would not have job the next day. Thank you Read Less
Branka T.
9 Sep 2015
REPORT
Very unpleasant experience!The only good part was instructor that my son had! Lady in a office was very rude almost every time I had conversation with her trying to get any information which you had t... Read More
Very unpleasant experience!The only good part was instructor that my son had! Lady in a office was very rude almost every time I had conversation with her trying to get any information which you had to ask about everything because she would not instruct you or point into right direction thruout process unless you ask.4 months since I signed up my son for drivers ed and to this day still no road test. Also almost two months after completing drivers ed there still was not record at RMV of certificate. Waste of time this place and money. Money was always ask up front. Road test is still not booked and they refuse to give my money back so I can go to other place to schedule road test.Do not recommend at all! Read Less
Christina V.
12 Dec 2014
REPORT
I just got my license thanks to them!! No complaints! Great services, instructors were firm and honest but patient. Passed the test the first time!
Admir H
24 Apr 2014
REPORT
the worst school ever avoid this school they do not keep track of anything
Vezna S.
4 Aug 2013
REPORT
I went there a long time ago and I do not have fond memories of this place.I paid for the admission to the classes and I had to say I did not learn a thing in this place.  Showed videos of accidents a... Read More
I went there a long time ago and I do not have fond memories of this place.I paid for the admission to the classes and I had to say I did not learn a thing in this place.  Showed videos of accidents and what which I could've youtubed on my own. I ended up electing to stop attending the classes and just learned on my own through my father. Read Less
Shannon R.
3 Aug 2011
REPORT
Just wonderful! The instructors are great, firm but very patient. Even the folks in the office have been nothing but nice. It's been a really great experience, I would recommend them to anyone.
A Google User
27 Jan 2011
REPORT
This school messed up my hours completed multiple times. i had to take classes i already attened over. There was a point when i thought things were better and they were doing more then a good job. I p... Read More
This school messed up my hours completed multiple times. i had to take classes i already attened over. There was a point when i thought things were better and they were doing more then a good job. I paid in advance to have them take me on my road test and schedual it.When the day came I recieved no phone call canceling the test and they never showed up to take me. Seems to me like they talk the talk but dont really walk to walk. I was very dissatisfied and had already made car arangments to have my license that day. It was more on an inconvienence then a pleasant expericane. I would NOT recomend auto pleasent to anyone. a waste of $700-$805. Read Less
fefifofum h.
25 Sep 2010
REPORT
I decided to learn how to drive as an adult to cross it off of my list of "things to do before i die that might cause me to die while trying to do them" i chose pleasant auto schools b/c many of my fr... Read More
I decided to learn how to drive as an adult to cross it off of my list of "things to do before i die that might cause me to die while trying to do them" i chose pleasant auto schools b/c many of my friends learned how to drive in high school from Mr Giannone (the owner) and many enjoyed their experience. the school has many different branches right near public transportation making it convenient and easily accessible. i chose to take  the drivers ed course and my road lessons at brookline high as well since i live in brookline, didn't grow up with a car, and didn't know the first thing about driving safety.i had an excellent experience and have nothing but praise for Mr Giannone (everyone calls him Mr. G). he is the epitomy of your traditional driving school instructor. he's firm, doesn't take any bull from anyone, will say you're driving horribly when you are and praise you when you do well. he is a hard working man and expects that his students work hard and are committed to learning how to drive well to keep themselves and everyone around them safe. on the road he will teach you what you need to learn to pass the road test and also give you tips that will help you in all driving situations. he will take you on mostly the same roads during your lessons. plusses about that is that although it may get monotonous at times, you get the time to hone your driving skills and perfect them. this is perfect for those scared half to death b/c after a while you know the streets he will be taking you by heart and you can easily become comfortable with the routine while honing your skills for the road test. the only 2 downsides of this driving school is that  (at least in brookline) you don't have the opportunity to leave brookline to drive elsewhere b/c of the short duration of the lessons. this is fine if you have the opportunity to practice on a different car at home but if you don't (which i didn't) you don't get to experience what it feels like to drive around off of the usual driving routes that Mr. G takes you on to mix it up and provide additional challenges one might face. you also have to usually split your 45 min lesson with another student who is usually sitting in the back. there are built in observational lessons that are required for teens. not being a teen, i didn't need to fullfill that but ended up having to participate in it anyway b/c i was mostly sharing my lessons. it's useful to observe others driving b/c you can pick up tips that way but i wouldn't have minded skipping that part and just getting the extra driving time to myself. there is the opportunity to pay for private individualized lessons so you don't have to share time with anyone.Mr G gets 5 stars b/c he's a patient and excellent instructor. he has taught teens to the elderly to people with physical and emotional challenges and disabilities. i went from never getting into the driver's seat of a car, not knowing even how to turn on the engine to a fairly confident driver. i would recommend this driving school definitely to anyone who has ever thought that they could never see themselves driving but who has a tiny spark inside of them with the desire to learn. Read Less
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(781) 284-4388
509 Broadway
Revere Massachusetts 2151
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Pleasant Auto School

Revere, Massachusetts
(11)
509 Broadway
Revere Massachusetts 2151
katie barnes
5 Jun 2017
REPORT
Reading these reviews make me nervous because I am a first time driver. However, I think that so far they have been completely polite with me, on time and I have not had any issues as of yet. I will r... Read More
Reading these reviews make me nervous because I am a first time driver. However, I think that so far they have been completely polite with me, on time and I have not had any issues as of yet. I will re-post and let people know my experience. I can't help but think maybe people that failed blame it on the auto school. That happens in college too, the professors get blamed when someone received a bad grade, but in those same courses I had much help from the professor and received an A. It's only people who fail that complain I noticed! FYI not judging anyone I am still not done with my lessons so whether I pass or not I will always be honest because I would not want anyone to have a bad experience. So far so good! I feel like if I don't pass it is because I am not ready because I feel like Mark has been very kind and helpful. One thing that I can say is that I feel like I do not get my entire hour that I paid for. Both times we had to pick up another student and pick up something at the auto school. but I mean within the time frame I feel like we did accomplish what we needed to , but it did bother me because it's my hour that I purchased not another student. but idk how other auto schools are so I can't really compare. but for a new driver I think time wasted is money wasted. Read Less
Celine Lopez
14 Apr 2017
REPORT
Don't go here first of all. The instructors are rude. The material they teach isn't even the driver's manual. When I tried to schedule driving lessons they only scheduled me to hours 6pm+ when they cl... Read More
Don't go here first of all. The instructors are rude. The material they teach isn't even the driver's manual. When I tried to schedule driving lessons they only scheduled me to hours 6pm+ when they clearly knew I had a permit and could not drive past sunset. They're not even pleasant, they're trash auto schools and a waste of money. Read Less
Josh Brennan
3 Nov 2016
REPORT
Very rude and incompetent mess of morons. I payed in advance for 6 lessons and barely got 3, and was rushed into my final test which I failed because I learned nothing from the terrible instructors wh... Read More
Very rude and incompetent mess of morons. I payed in advance for 6 lessons and barely got 3, and was rushed into my final test which I failed because I learned nothing from the terrible instructors who can barely teach you anything they are supposed and just waste your time for an hour. And hope to god you never have to call because the secretary is horrible, they either never pick up or completely ignore you and never call you back. They're also very expensive for the garbage service they provide Read Less
Xavier C.
8 Mar 2016
REPORT
When I got my Driver License five years ago.  These people were really nice Pat the instructor is really nice guy.  But I had brother go in so they can help get he's license so we go in the lady at th... Read More
When I got my Driver License five years ago.  These people were really nice Pat the instructor is really nice guy.  But I had brother go in so they can help get he's license so we go in the lady at the front was rude.  Let me give some word of wisdom here when you have repeated customer come you don't treat them like shit or be rude to them.   after my brother finish is rude test I will never bring anyone there again.  Its a shame because I really love pat that guy is great.  But the lady at the front desk learn a little matters maybe she will get some where.  I called today she was rude.  I am a manager at dealership if she ever talk to my customer that way she would not have job the next day. Thank you Read Less
Branka T.
9 Sep 2015
REPORT
Very unpleasant experience!The only good part was instructor that my son had! Lady in a office was very rude almost every time I had conversation with her trying to get any information which you had t... Read More
Very unpleasant experience!The only good part was instructor that my son had! Lady in a office was very rude almost every time I had conversation with her trying to get any information which you had to ask about everything because she would not instruct you or point into right direction thruout process unless you ask.4 months since I signed up my son for drivers ed and to this day still no road test. Also almost two months after completing drivers ed there still was not record at RMV of certificate. Waste of time this place and money. Money was always ask up front. Road test is still not booked and they refuse to give my money back so I can go to other place to schedule road test.Do not recommend at all! Read Less
Christina V.
12 Dec 2014
REPORT
I just got my license thanks to them!! No complaints! Great services, instructors were firm and honest but patient. Passed the test the first time!
Admir H
24 Apr 2014
REPORT
the worst school ever avoid this school they do not keep track of anything
Vezna S.
4 Aug 2013
REPORT
I went there a long time ago and I do not have fond memories of this place.I paid for the admission to the classes and I had to say I did not learn a thing in this place.  Showed videos of accidents a... Read More
I went there a long time ago and I do not have fond memories of this place.I paid for the admission to the classes and I had to say I did not learn a thing in this place.  Showed videos of accidents and what which I could've youtubed on my own. I ended up electing to stop attending the classes and just learned on my own through my father. Read Less
Shannon R.
3 Aug 2011
REPORT
Just wonderful! The instructors are great, firm but very patient. Even the folks in the office have been nothing but nice. It's been a really great experience, I would recommend them to anyone.
A Google User
27 Jan 2011
REPORT
This school messed up my hours completed multiple times. i had to take classes i already attened over. There was a point when i thought things were better and they were doing more then a good job. I p... Read More
This school messed up my hours completed multiple times. i had to take classes i already attened over. There was a point when i thought things were better and they were doing more then a good job. I paid in advance to have them take me on my road test and schedual it.When the day came I recieved no phone call canceling the test and they never showed up to take me. Seems to me like they talk the talk but dont really walk to walk. I was very dissatisfied and had already made car arangments to have my license that day. It was more on an inconvienence then a pleasant expericane. I would NOT recomend auto pleasent to anyone. a waste of $700-$805. Read Less
fefifofum h.
25 Sep 2010
REPORT
I decided to learn how to drive as an adult to cross it off of my list of "things to do before i die that might cause me to die while trying to do them" i chose pleasant auto schools b/c many of my fr... Read More
I decided to learn how to drive as an adult to cross it off of my list of "things to do before i die that might cause me to die while trying to do them" i chose pleasant auto schools b/c many of my friends learned how to drive in high school from Mr Giannone (the owner) and many enjoyed their experience. the school has many different branches right near public transportation making it convenient and easily accessible. i chose to take  the drivers ed course and my road lessons at brookline high as well since i live in brookline, didn't grow up with a car, and didn't know the first thing about driving safety.i had an excellent experience and have nothing but praise for Mr Giannone (everyone calls him Mr. G). he is the epitomy of your traditional driving school instructor. he's firm, doesn't take any bull from anyone, will say you're driving horribly when you are and praise you when you do well. he is a hard working man and expects that his students work hard and are committed to learning how to drive well to keep themselves and everyone around them safe. on the road he will teach you what you need to learn to pass the road test and also give you tips that will help you in all driving situations. he will take you on mostly the same roads during your lessons. plusses about that is that although it may get monotonous at times, you get the time to hone your driving skills and perfect them. this is perfect for those scared half to death b/c after a while you know the streets he will be taking you by heart and you can easily become comfortable with the routine while honing your skills for the road test. the only 2 downsides of this driving school is that  (at least in brookline) you don't have the opportunity to leave brookline to drive elsewhere b/c of the short duration of the lessons. this is fine if you have the opportunity to practice on a different car at home but if you don't (which i didn't) you don't get to experience what it feels like to drive around off of the usual driving routes that Mr. G takes you on to mix it up and provide additional challenges one might face. you also have to usually split your 45 min lesson with another student who is usually sitting in the back. there are built in observational lessons that are required for teens. not being a teen, i didn't need to fullfill that but ended up having to participate in it anyway b/c i was mostly sharing my lessons. it's useful to observe others driving b/c you can pick up tips that way but i wouldn't have minded skipping that part and just getting the extra driving time to myself. there is the opportunity to pay for private individualized lessons so you don't have to share time with anyone.Mr G gets 5 stars b/c he's a patient and excellent instructor. he has taught teens to the elderly to people with physical and emotional challenges and disabilities. i went from never getting into the driver's seat of a car, not knowing even how to turn on the engine to a fairly confident driver. i would recommend this driving school definitely to anyone who has ever thought that they could never see themselves driving but who has a tiny spark inside of them with the desire to learn. Read Less
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