10 Reviews

Meadows Driving School

East Longmeadow, Massachusetts
Reviews
Debra Low
5 Apr 2018
REPORT
We did not choose to use this company for our 2nd child's drivers education. Our 1st child did learn everything she needed to pass her drivers test, with this company, but their customer service le... Read More
We did not choose to use this company for our 2nd child's drivers education. Our 1st child did learn everything she needed to pass her drivers test, with this company, but their customer service leaves a lot to be desired. We found Maria to be snappy and defensive in response to any criticism. Their on-road scheduling procedures made it difficult to complete on-roads to test on-time, resulting in an 2 month delay for our daughter. (can only schedule 3 on-roads at one time, and lots of stalling in between) If you ask around, you will hear similar complaints from other parents. Your child will pass their test, but I would advise you to do your homework and give your money to someone who provides better customer service for your $600. Read Less
Alisha B
30 Nov 2017
REPORT
Very bad, Never on time. Today I was suppose to have a behind the wheel leasson at 3 pm, it is 3:26 pm, they are still not here yet. Don't recommend this school at all. They are so bad with scheduling... Read More
Very bad, Never on time. Today I was suppose to have a behind the wheel leasson at 3 pm, it is 3:26 pm, they are still not here yet. Don't recommend this school at all. They are so bad with scheduling too. Don't waste you money with this school. Thank you Read Less
Robert Gonet
21 Jul 2017
REPORT
Monica Peterson
21 Jul 2017
REPORT
Very friendly owners and reasonable prices! Go check it out and see for yourself!
Francesca DePergola
21 Jul 2017
REPORT
Loved going to driving school here! The staff was so nice and worked around my schedule. A big thanks to the Spear family!
Samuel Labum
21 Jul 2017
REPORT
Love this place. Has excellent workers, everyone is so nice.
Kym W.
19 Jul 2017
REPORT
One of my children took her classroom and behind-the-wheel classes at Meadows Driving School.  While there were definitely instructors she preferred over others, she never had a real complaint about a... Read More
One of my children took her classroom and behind-the-wheel classes at Meadows Driving School.  While there were definitely instructors she preferred over others, she never had a real complaint about any of them.  She constantly told me about new things she learned about driving, ranging from standard rules, to special techniques.  My only complaint (hence the 4 and not 5 stars) is that there was at least a month long wait for her first 3 on-roads sessions, but after that, it was much easier to schedule.  Also, we were on a wait list and were often called when someone cancelled.  As a family, we are very satisfied with our experience here.  The parent class was boring - I can't imagine any way to make it really interesting - but at least Maria made us laugh!I am in the process of signing up my second child, who has anxiety issues, for behind-the-wheel lessons at Meadows. Read Less
Matthew Wetnicka
14 Mar 2017
REPORT
Fantastic. Palmer Meadows had an excellent staff and fantastic learning tips and pointers. For new students, this is the place to go. Excellent offers to!
Lilly W.
26 Sep 2016
REPORT
Very rude!! Had my first interaction with the owners recently and boy will I tell you, horrible. Nasty comments coming from them about other people. I would never send me kids to learn how to drive he... Read More
Very rude!! Had my first interaction with the owners recently and boy will I tell you, horrible. Nasty comments coming from them about other people. I would never send me kids to learn how to drive here. Will not recommend them to anybody. Read Less
Sari B.
26 Oct 2015
REPORT
Horrible school, owner & manager!!!BY FAR THE WORST EXPERIENCE EVER! The owner and his wife are completely unprofessional, incompetent individuals who have no concept of what customer service is about... Read More
Horrible school, owner & manager!!!BY FAR THE WORST EXPERIENCE EVER! The owner and his wife are completely unprofessional, incompetent individuals who have no concept of what customer service is about. I made the unfortunate mistake of sending my child to this school prior to investigating it, it's driving school so I assumed they were all the same. I cannot encourage you enough to please do your research before committing to this school! If you take the time to read all of the prior negative reviews you will find that the issues are consistent, with the exception of some 5 star BS reviews that contradict what the negative reviews state. We have experienced literally the same exact problems, verbatim. This couple cannot take any form of criticism wit out becoming defensive. Their main concern is making money, period. Their scheduling process for booking on-roads is a complete joke. There is also an enormous rumor traveling through our small town about a young girl who was 16 or 17 at the time. My child knows this girl personally and confirmed it to be true. A married instructor had sexual relations with this girl. Last time I was aware that is actually called statutory rape, regardless if this young girl was a willing participant (she was) or not. Please note that I would never make such a large and extreme accusation without confirming that this was true.  I have had a plethora of people message me, telling me of their personal horror stories they experienced when their child attended Meadows.  Many others were dismissed from the school because a parent complained about an instructor or some other aspect of their business.  I even spoke to a few parents who pulled their children from Meadows.  As a follow-up my husband called to notify them he'd stop by to get a partial refund.  The manager told him, " Not to bother, she'd call the police, we were not welcome on their property".  Again, this couple lacks proper basic social skills and cannot cope with normal situations, as a result they just become defensive and evict your child from their program.  You will probably notice that Meadows Driving School will respond to this review and simply state that I am "insane" or something else to that effect just as they have in the past to other reviews. I am a business professional and feel strongly about resolving any type of issues and I have never felt the need in my entire lifetime to publicly express my concerns. I have written this review not for my benefit or to verbally bash Meadows. This review is being written solely for the purpose to help educate other parents or guardians when selecting a driving school for their child. Learn from my mistake! Read Less
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Online booking unavailable
Please call
(413) 525-9555
14 Baldwin Street
East Longmeadow Massachusetts 1028
Business Hours
Monday
Mon
17:00PM-20:00PM
Tuesday
Tue
16:00PM-19:00PM
Wednesday
Wed
16:00PM-19:00PM
Thursday
Thu
16:00PM-19:00PM
Saturday
Sat
10:00AM-13:00PM
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Meadows Driving School

East Longmeadow, Massachusetts
(10)
14 Baldwin Street
East Longmeadow Massachusetts 1028
Monday
17:00PM-20:00PM
Tuesday
16:00PM-19:00PM
Wednesday
16:00PM-19:00PM
Thursday
16:00PM-19:00PM
Saturday
10:00AM-13:00PM
Debra Low
5 Apr 2018
REPORT
We did not choose to use this company for our 2nd child's drivers education. Our 1st child did learn everything she needed to pass her drivers test, with this company, but their customer service le... Read More
We did not choose to use this company for our 2nd child's drivers education. Our 1st child did learn everything she needed to pass her drivers test, with this company, but their customer service leaves a lot to be desired. We found Maria to be snappy and defensive in response to any criticism. Their on-road scheduling procedures made it difficult to complete on-roads to test on-time, resulting in an 2 month delay for our daughter. (can only schedule 3 on-roads at one time, and lots of stalling in between) If you ask around, you will hear similar complaints from other parents. Your child will pass their test, but I would advise you to do your homework and give your money to someone who provides better customer service for your $600. Read Less
Alisha B
30 Nov 2017
REPORT
Very bad, Never on time. Today I was suppose to have a behind the wheel leasson at 3 pm, it is 3:26 pm, they are still not here yet. Don't recommend this school at all. They are so bad with scheduling... Read More
Very bad, Never on time. Today I was suppose to have a behind the wheel leasson at 3 pm, it is 3:26 pm, they are still not here yet. Don't recommend this school at all. They are so bad with scheduling too. Don't waste you money with this school. Thank you Read Less
Robert Gonet
21 Jul 2017
REPORT
Monica Peterson
21 Jul 2017
REPORT
Very friendly owners and reasonable prices! Go check it out and see for yourself!
Francesca DePergola
21 Jul 2017
REPORT
Loved going to driving school here! The staff was so nice and worked around my schedule. A big thanks to the Spear family!
Samuel Labum
21 Jul 2017
REPORT
Love this place. Has excellent workers, everyone is so nice.
Kym W.
19 Jul 2017
REPORT
One of my children took her classroom and behind-the-wheel classes at Meadows Driving School.  While there were definitely instructors she preferred over others, she never had a real complaint about a... Read More
One of my children took her classroom and behind-the-wheel classes at Meadows Driving School.  While there were definitely instructors she preferred over others, she never had a real complaint about any of them.  She constantly told me about new things she learned about driving, ranging from standard rules, to special techniques.  My only complaint (hence the 4 and not 5 stars) is that there was at least a month long wait for her first 3 on-roads sessions, but after that, it was much easier to schedule.  Also, we were on a wait list and were often called when someone cancelled.  As a family, we are very satisfied with our experience here.  The parent class was boring - I can't imagine any way to make it really interesting - but at least Maria made us laugh!I am in the process of signing up my second child, who has anxiety issues, for behind-the-wheel lessons at Meadows. Read Less
Matthew Wetnicka
14 Mar 2017
REPORT
Fantastic. Palmer Meadows had an excellent staff and fantastic learning tips and pointers. For new students, this is the place to go. Excellent offers to!
Lilly W.
26 Sep 2016
REPORT
Very rude!! Had my first interaction with the owners recently and boy will I tell you, horrible. Nasty comments coming from them about other people. I would never send me kids to learn how to drive he... Read More
Very rude!! Had my first interaction with the owners recently and boy will I tell you, horrible. Nasty comments coming from them about other people. I would never send me kids to learn how to drive here. Will not recommend them to anybody. Read Less
Sari B.
26 Oct 2015
REPORT
Horrible school, owner & manager!!!BY FAR THE WORST EXPERIENCE EVER! The owner and his wife are completely unprofessional, incompetent individuals who have no concept of what customer service is about... Read More
Horrible school, owner & manager!!!BY FAR THE WORST EXPERIENCE EVER! The owner and his wife are completely unprofessional, incompetent individuals who have no concept of what customer service is about. I made the unfortunate mistake of sending my child to this school prior to investigating it, it's driving school so I assumed they were all the same. I cannot encourage you enough to please do your research before committing to this school! If you take the time to read all of the prior negative reviews you will find that the issues are consistent, with the exception of some 5 star BS reviews that contradict what the negative reviews state. We have experienced literally the same exact problems, verbatim. This couple cannot take any form of criticism wit out becoming defensive. Their main concern is making money, period. Their scheduling process for booking on-roads is a complete joke. There is also an enormous rumor traveling through our small town about a young girl who was 16 or 17 at the time. My child knows this girl personally and confirmed it to be true. A married instructor had sexual relations with this girl. Last time I was aware that is actually called statutory rape, regardless if this young girl was a willing participant (she was) or not. Please note that I would never make such a large and extreme accusation without confirming that this was true.  I have had a plethora of people message me, telling me of their personal horror stories they experienced when their child attended Meadows.  Many others were dismissed from the school because a parent complained about an instructor or some other aspect of their business.  I even spoke to a few parents who pulled their children from Meadows.  As a follow-up my husband called to notify them he'd stop by to get a partial refund.  The manager told him, " Not to bother, she'd call the police, we were not welcome on their property".  Again, this couple lacks proper basic social skills and cannot cope with normal situations, as a result they just become defensive and evict your child from their program.  You will probably notice that Meadows Driving School will respond to this review and simply state that I am "insane" or something else to that effect just as they have in the past to other reviews. I am a business professional and feel strongly about resolving any type of issues and I have never felt the need in my entire lifetime to publicly express my concerns. I have written this review not for my benefit or to verbally bash Meadows. This review is being written solely for the purpose to help educate other parents or guardians when selecting a driving school for their child. Learn from my mistake! Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know