20 Reviews

A-L&L Driving Academy Inc.

Boston, Massachusetts
Reviews
Monifa Stennett
29 Dec 2017
REPORT
These guys were so professional, efficient and hence I passed my test. I had a smooth experience from my 1st call to their office until I passed my road test! Greg my instructor was ontime, knowledge ... Read More
These guys were so professional, efficient and hence I passed my test. I had a smooth experience from my 1st call to their office until I passed my road test! Greg my instructor was ontime, knowledge and patient with me all the way.Just want to give them high FIVE so such an amazing service. I am new to Boston, don’t know anyone here and they helped me to make this transition so much smoother. Much Thanks to AL& L driving Academy. Read Less
Nick MacLean
17 Dec 2017
REPORT
This is a very good driving school with my experience with them they have helped me pass my driving test. The instructor Greg especially. He was a very helpful instructor in teaching me to drive safel... Read More
This is a very good driving school with my experience with them they have helped me pass my driving test. The instructor Greg especially. He was a very helpful instructor in teaching me to drive safely and showed me how easy parallel parking was. I would rate the school much higher if possible I would recommend anyone on the area of this driving school who wants to pass their road test to come here to learn from the best. Read Less
Tamar N Mompoint
22 Aug 2017
REPORT
I am taking this time to THANK all the staff there. Everyone was professional. The receptionist, the owner, the instructors..... i started with Tech Driving School and had a terrible experience there,... Read More
I am taking this time to THANK all the staff there. Everyone was professional. The receptionist, the owner, the instructors..... i started with Tech Driving School and had a terrible experience there, so i decided to try a new driving school. This school is a block away from my house and i ignored it because i did not really know anything about it. My friends suggested me other schools that are far away from my house, i am a busy person so i decided to give this one a shot even though i did not have a clue on how they function and believe me the entire staff (or the ones that i have worked with) was great. They are all great at what they do. They are always on time. When they say they will pick you up at 3pm for example, by 2:55 they are already outside and they will call you if there is a delay and/or if they will be late. They do not use old school cars like some other driving school. Instructors are patient and do not yell at you for any little thing. (They probably will if you try to kill them lol no one wants to die). They will not waste your time. They make sure that they give you all the time that you payed for. They do not use your time for other stuff or their own business (Some schools do that). And if you are a driving student who does not have no help at home at all like myself, meaning that you do not have any other way to practice before your test. This school is the best for you. You will have a chance to practice before the test. They will go over everything with you right before your test. I think it is a great way to help their student pass. They only bring one, two or three people for the driving test at a time. I had a great experience there. Everything was great comparing to the school that i was dealing with before. And believe me i would not blame them at all even if i did not pass because they are really helpful. (Focus, listen to instructions and practice practice practice makes perfect). They did not pay me to do this. I do not know any of them there. I am just speaking from experience. Try and you will not regret it. Thumbs up for the staff there. Thanks again for all your help. God bless yall. Read Less
Charmagne Rhane
7 Aug 2017
REPORT
Recently finished 5 1/2 weeks of driving sessions with A&L and each time was perfect. Each instructor I was given was VERY informed, and infomal. I've been through something like this too many times, ... Read More
Recently finished 5 1/2 weeks of driving sessions with A&L and each time was perfect. Each instructor I was given was VERY informed, and infomal. I've been through something like this too many times, and A&L got it on the first time. Thank You All Very Much! - Charmagne Rhane Read Less
Jasmine Cespedes-Mejia
30 Jul 2017
REPORT
A-L & L is the best driving school Boston has to offer!! If you are looking for a driving school, I promise you, this is the best one!!! Before I arrived to A-L &L I was with a different driving sch... Read More
A-L & L is the best driving school Boston has to offer!! If you are looking for a driving school, I promise you, this is the best one!!! Before I arrived to A-L &L I was with a different driving school who lacked patience with me and did not really care to help me understand what I was doing what while driving but A-L & L driving school showed me other wise! The instructors, the owner, the receptionists were all amazing!!! They all work together and have the best interest at heart for their clients. Instructor Greg was amazing! I started with Greg not knowing anything to knowing everything, and thankfully having my license. Greg pushed me and constantly always reminded me of things so I would not forget. The owner whom I will never forget, was very supportive and cared to help me understand what I was doing and had a lot of patience. Even gave me extra 15 minutes to ensure I was completely ready for my road test. I am forever grateful for their service! A-L&L driving school helps you master operating a vehicle and also leaves you feeling confident in driving!! Driving package deals are amazing! Look into those! Thank you A-L &L for your service and patience with me. I am grateful for you all. Thank you. Read Less
Daina Smith
24 Jul 2017
REPORT
Just wanted to say a big THANK YOU!! To all the staff at AL&L, the driving instructors, receptionist, classroom teacher, everyone! They all genuinely care about what they are teaching you and they do ... Read More
Just wanted to say a big THANK YOU!! To all the staff at AL&L, the driving instructors, receptionist, classroom teacher, everyone! They all genuinely care about what they are teaching you and they do it very well. I learn a lot in the classroom and while driving. I passed my road test today and could not be more grateful for this school. Thank you guys again. I highly recommend this driving school you won't be disappointed. Read Less
Delores C
22 Jul 2017
REPORT
I usually don't put up reviews but I thought I would because I am very satisfied with the service. I had Lawrence and was very nice. He wasn't impatient with me when I asked questions and he was very ... Read More
I usually don't put up reviews but I thought I would because I am very satisfied with the service. I had Lawrence and was very nice. He wasn't impatient with me when I asked questions and he was very helpful. I already have plenty of experience with driving so he said I may need a few more lessons and then book my road test . I'm praying I can request Lawrence again because he is a very nice instructor and is helpful with tips. Read Less
Kim W.
14 Jul 2017
REPORT
Great experience for my daughter eileen.  We are still waiting on the road test which is aug 15th the DMV is so backed up with road test datesAnyhow Eileen's first instructor wasn't very nice then I f... Read More
Great experience for my daughter eileen.  We are still waiting on the road test which is aug 15th the DMV is so backed up with road test datesAnyhow Eileen's first instructor wasn't very nice then I figured lets do the driving times differently well low and behold we got Aldane who she absolutely ADORED! He was patient and pointed out things to work on and had her parallel park until she was use to it! By far i feel he is a wonderful instructor and I can't say it enough.   Stay tuned for road test results august 15th ... if I had the money to have aldane take her I would in a heartbeat she is so focused in the car with him and at ease.  If I do have the cash by then I'll see if he can. If not I'll do it but I will post how she did!Thank you Aldane you rock! Read Less
Joy W.
12 Jun 2017
REPORT
HAHAHA. I was the stupid one. I should have listened to the person that said your lesson will be picking up and dropping off students that drove before or will drive after you, respectively. What sort... Read More
HAHAHA. I was the stupid one. I should have listened to the person that said your lesson will be picking up and dropping off students that drove before or will drive after you, respectively. What sort of magic did they use on me that I did not realize we had not practiced parallel parking until my 7th lesson? If you are already a driver, perhaps from another country, and just need a brush up, maybe they will work for you. But as a newbie, they did not help my life. I now know better. I take responsibility for being too eager to be logical. Read Less
Honey Dims
26 May 2017
REPORT
I would not recommend this driving school at all. If you get Aldane, you will do well and he is very helpful. If you get the other instructor whose name I have forgotten because I never cared to ask d... Read More
I would not recommend this driving school at all. If you get Aldane, you will do well and he is very helpful. If you get the other instructor whose name I have forgotten because I never cared to ask due to the fact that he was so rude, you will fail your test. He gets an attitude whenever you ask a question and is a very sarcastic individual. Each lesson is 45 minutes long and I had to cut one of my lessons short (I was only 15 minutes into the lesson; I had 30 mins left) because the bastard was huffing and puffing every time I asked a question. If you are someone that does not have patience or games, go to a different driving school. Read Less
Renee Romany
10 Dec 2016
REPORT
Amazing instructors , I passed my first time taking my test...Great school !
Sam C.
26 Jun 2016
REPORT
HORRIBLE!!!!!!!! This driving school has very poor customer service. It is not worth the money at all. Their instructors are very impatient and will not tell you how to correct your mistakes. The only... Read More
HORRIBLE!!!!!!!! This driving school has very poor customer service. It is not worth the money at all. Their instructors are very impatient and will not tell you how to correct your mistakes. The only thing they've done is put their foot on their brake and look at you with a dirty expression on their face as if the instructor is doing you a favor. The driving school is $43 for 45 minutes! You would expect quality customer service right? I thought so, but I was extremely disappointed. I reported the instructor to the supervisor and the supervisor did not care to even hear what happened to cause the dissatisfaction. The only thing LAWRENCE (the supervisor) stated was, "I had a discussion with the driver and he did his job during the lesson." I will take this to higher ups because something must be done about this. Please do not waste your time with this driving school. There is much better elsewhere. Read Less
Zimmie O.
1 Dec 2015
REPORT
I'm sure their driving school is great, judging by all the positive responses from other people. I just wish I could get through to them! Of the 12 times I've called them, all within hours that they S... Read More
I'm sure their driving school is great, judging by all the positive responses from other people. I just wish I could get through to them! Of the 12 times I've called them, all within hours that they SHOULD be open, I've gotten through to a person once. I tried to inquire about how much drivers ed would cost (information that most driving schools put on the website) because it's a convenient location for me to get to from school, but the one time I tried to ask that simple question, whoever answered my call (I didn't get a name. Usually good businesses say hello and give their name when someone picks up!) complained that it was too noisy in my background and told me to call back, before hanging up quickly. I called back 20 minutes later when it was much quieter, no one picked up. Apparently they were open on Monday, even though I called MULTIPLE times throughout the day. A good business includes good desk services, something I don't believe A-L& L Driving Academy has, in my experience! Read Less
Lucy B.
13 Sep 2015
REPORT
I would give zero stars if I could. Don't even waste your money! Your "lesson" will be to pick up his next client and drop yourself back home. Not only that, my lesson was $43, I gave him $60 and he g... Read More
I would give zero stars if I could. Don't even waste your money! Your "lesson" will be to pick up his next client and drop yourself back home. Not only that, my lesson was $43, I gave him $60 and he gave me back $12. Keeping $5 tip for himself without asking for saying a word. Read Less
Don Julio
9 Apr 2015
REPORT
Great Instructors and Flexible schedules. Free pick up and drop off is great. I past the test first attempt. *****
Aigerim N.
6 Jul 2014
REPORT
I purchased the driving package of 9 driving lessons and a road test. By the time, it was the 5th class I still did not know how to parallel park and do a 360 turn thanks to the Al&L Driving Academy. ... Read More
I purchased the driving package of 9 driving lessons and a road test. By the time, it was the 5th class I still did not know how to parallel park and do a 360 turn thanks to the Al&L Driving Academy. When I called to complain about it, the manager started arguing with me over the phone. That was the worst customer service I've experienced. Would not recommend this school to anyone. Read Less
Nicole M.
24 Jan 2012
REPORT
So, I don't really know what to make of this place to be honest. It's my first driving school I've ever been to. I'm really trying to like it because the people are so nice & professional over the pho... Read More
So, I don't really know what to make of this place to be honest. It's my first driving school I've ever been to. I'm really trying to like it because the people are so nice & professional over the phone, but every time I come out of one of Greg's classes, I feel so negative about myself and my driving..... Please note that I did not look at any reviews before taking my lessons with Greg and this is why I want to try to give it the benefit of the doubt in todays lesson, which was equally unbearable. If my next class doesn't go so well, I'm just going to ask for my money back. Everyone is writing such nice reviews about Greg, but I don't see the kindness or the helpfulness in him. He's a bit rude to me (I don't know if it's personal). I'm Christian, so I know that when people are thinking and acting negative I should think: WWJD. Lol. In any case, he is a bit rude, he acts like I should already know what I'm doing (If I knew, I wouldn't be taking the classes), and it seems like he is so miserable with his job. I don't know if it may be the current timing in his life, where he may have something going on wrong in his lifestyle or what! But if I'm paying a whopping $450.00 for some OBVIOUS BEGINNER sessions (when I can be paying other bills), then I expect a bit of patience, instruction, and professionalism. Example A on his Impatience: I don't know how to maneuver a car AT ALL, and I made sure to tell him this information at the very beginning. 1st Lesson: We started driving in silence. Mind you--he doesn't seem very talkative or pleasant, and when I try to start conversation, he just doesn't want to talk. He expected me to know how to turn the wheel correctly and seemed a bit angry when I was turning the wheel too much (hand over hand). NEWS FLASH: I don't know how to drive, like I said in the beginning. Maybe some instruction BEFOREHAND would have done me some good. My apologies, as I thought this was a driving school? Duh!Example B on his Instructions: So after Example A, he bought me to this quiet street to parallel park. Later after the session, when I was on the verge of breaking down and crying, I found that the person who introduced me to this school hadn't learned to parallel park until her 8th session. Wow. So, he takes me to parallel park, after knowing that I'm a beginner, after my trying to maneuver through BOSTON CITY streets on my own (with no instruction on how the car works), after basically telling me that I have no sense of direction. Lol. OF COURSE HE WOULD TAKE ME TO PARALLEL PARK! So, I ask him, "How should I parallel park", His reply, "Just start turning the wheel and back up". I didn't think this would take much effort if thats the case. So I didn't even move AN INCH and he already told me angrily that I was doing this incorrectly. I was very annoyed and frustrated at this point, so I spoke angrily back, and told him that I was doing exactly what he asked of me. Example C on his improfessionalism: So just as I was TRYING to learn how to Parallel park, his phone started ringing, I think it was actually on its loudest volume since it was a Metro phone. Uh how about you try putting your phone on vibrate while your teaching, now, an EXTREMLY nervous driver? Just when I thought he wouldn't pick up the phone (to save his professionalism at least!), he picks up the phone and puts it on speaker, not only so that he can teach me how to parallel park, but so that he can multitask in talking on the phone WHILE teaching me.....this was very frustrating to me. So after speaking to him angrily, as he had spoken to me the whole ride, he tells me "Look you have to be calm, I'm trying to help YOU ." My reaction in my head:THATS HELPING ME? NO! HELPING ME is SHOWING me how to PARALLEL PARK and HOW to DRIVE! If thats his "help" then I'd rather not bother, and I'd rather a different instructor, or a different school all together. Not only any of this, but you'd think that we would practice Parallel parking until I actually GET it the correct way, nope. He just said "You did wrong, lets take a left at the light"... Example D on his lack of commendment: This section is not so important, but it is for those who don't feel confidence in their driving as myself. He doesn't say anything about my driving unless I'm wrong. I never get commended for doing right, so I never know if I'm doing anything correctly. I just feel that I'm doing everything wrong. I think he should at least commend someone if their doing SOMETHING right. If my third lesson is like these experiences, I'm just going to move to another driving school from Chinatown that I seen, WHILE driving with Greg today. Read Less
Halley S.
10 Jun 2010
REPORT
Having recently passed my road test, I am thoroughly pleased with the driving instruction provided at Al&l. As a new driver with no prior experience, I met with Greg over the past three weeks for ... Read More
Having recently passed my road test, I am thoroughly pleased with the driving instruction provided at Al&l. As a new driver with no prior experience, I met with Greg over the past three weeks for lessons. Thanks to his patient supervision, I was able to overcome my anxieties about driving in the city and successfully pass the driving test. I also found the scheduling services to be very amenable and the at home pick-up was a great convenience. Its a fair price for such extensive services. Read Less
Scarlett B.
15 Jan 2010
REPORT
A-L & L was quite impressive. From beginning to end -- they were A+. I had let my driver's license expire after first moving to Boston, so I needed to hire a car, a sponsor and some extra time to driv... Read More
A-L & L was quite impressive. From beginning to end -- they were A+. I had let my driver's license expire after first moving to Boston, so I needed to hire a car, a sponsor and some extra time to drive the city streets before my road test that morning. My instructor Greg picked me up bright and early, on time, in a newer model car (no tin cans like I have seen elsewhere from other schools) and we were off! SO PLEASANT!! If anyone is looking for a super driving instructor -- ask for Greg. He's truly exceptional: professional, funny, relaxed and kind. He is on your side 100%, has great tips to keep you focused on confusing streets and he keeps your nerves in check. This came in handy because my RMV examiner turned out to be a rude and crude, sadistic, misogynistic idiot -- HOWEVER knowing that Greg was there, supporting me in the back seat, I was able to get through that very disturbing and upsetting situation. If you are in need of a service such as this -- then this is a stellar choice. Read Less
J T.
7 May 2008
REPORT
I was pretty surprised at how efficient this driving academy was, they're like the hidden gem of driving schools. They offer various packages for driving and they will pick you up and drop you off any... Read More
I was pretty surprised at how efficient this driving academy was, they're like the hidden gem of driving schools. They offer various packages for driving and they will pick you up and drop you off anywhere you need to go. I had lessons during my lunch break where they picked me up at Park Street. I bought the 10 lesson package - which means that the 9th lesson is practice before the test and the 10th lesson is the test itself. The package cost $385, which included the car and sponsor for the test. The girl who answers the phones is extremely patient and very kind. Classes are scheduled as you proceed and simply require that you call the 617.361.3666 number. I scheduled my own road test, but you can schedule it through the school as well. My instructor was the best, he never raised his voice or panicked, he tested me constantly and was extremely knowledgeable. He is also very honest and if he doesn't feel like you're ready for the test, he will tell you so. My instructor has been a driving instructor for years, so he knows when students are ready or not. A lot of the students are those who have driven before but haven't done it in a while, and a number of them come from International backgrounds. The only downside is that you spend some time picking up and dropping other students off, but for the most part, you get to drive at least 45 minutes each lesson. Driving schools tend to be awful experiences, but I really enjoyed mine. Read Less
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(617) 361-3666
1295 River Street
Boston Massachusetts 2136
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Monday
Mon
10:00AM-19:00PM
Tuesday
Tue
10:00AM-19:00PM
Wednesday
Wed
10:00AM-19:00PM
Thursday
Thu
10:00AM-19:00PM
Friday
Fri
10:00AM-19:00PM
Saturday
Sat
10:00AM-14:00PM
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A-L&L Driving Academy Inc.

Boston, Massachusetts
(20)
1295 River Street
Boston Massachusetts 2136
Monday
10:00AM-19:00PM
Tuesday
10:00AM-19:00PM
Wednesday
10:00AM-19:00PM
Thursday
10:00AM-19:00PM
Friday
10:00AM-19:00PM
Saturday
10:00AM-14:00PM
Monifa Stennett
29 Dec 2017
REPORT
These guys were so professional, efficient and hence I passed my test. I had a smooth experience from my 1st call to their office until I passed my road test! Greg my instructor was ontime, knowledge ... Read More
These guys were so professional, efficient and hence I passed my test. I had a smooth experience from my 1st call to their office until I passed my road test! Greg my instructor was ontime, knowledge and patient with me all the way.Just want to give them high FIVE so such an amazing service. I am new to Boston, don’t know anyone here and they helped me to make this transition so much smoother. Much Thanks to AL& L driving Academy. Read Less
Nick MacLean
17 Dec 2017
REPORT
This is a very good driving school with my experience with them they have helped me pass my driving test. The instructor Greg especially. He was a very helpful instructor in teaching me to drive safel... Read More
This is a very good driving school with my experience with them they have helped me pass my driving test. The instructor Greg especially. He was a very helpful instructor in teaching me to drive safely and showed me how easy parallel parking was. I would rate the school much higher if possible I would recommend anyone on the area of this driving school who wants to pass their road test to come here to learn from the best. Read Less
Tamar N Mompoint
22 Aug 2017
REPORT
I am taking this time to THANK all the staff there. Everyone was professional. The receptionist, the owner, the instructors..... i started with Tech Driving School and had a terrible experience there,... Read More
I am taking this time to THANK all the staff there. Everyone was professional. The receptionist, the owner, the instructors..... i started with Tech Driving School and had a terrible experience there, so i decided to try a new driving school. This school is a block away from my house and i ignored it because i did not really know anything about it. My friends suggested me other schools that are far away from my house, i am a busy person so i decided to give this one a shot even though i did not have a clue on how they function and believe me the entire staff (or the ones that i have worked with) was great. They are all great at what they do. They are always on time. When they say they will pick you up at 3pm for example, by 2:55 they are already outside and they will call you if there is a delay and/or if they will be late. They do not use old school cars like some other driving school. Instructors are patient and do not yell at you for any little thing. (They probably will if you try to kill them lol no one wants to die). They will not waste your time. They make sure that they give you all the time that you payed for. They do not use your time for other stuff or their own business (Some schools do that). And if you are a driving student who does not have no help at home at all like myself, meaning that you do not have any other way to practice before your test. This school is the best for you. You will have a chance to practice before the test. They will go over everything with you right before your test. I think it is a great way to help their student pass. They only bring one, two or three people for the driving test at a time. I had a great experience there. Everything was great comparing to the school that i was dealing with before. And believe me i would not blame them at all even if i did not pass because they are really helpful. (Focus, listen to instructions and practice practice practice makes perfect). They did not pay me to do this. I do not know any of them there. I am just speaking from experience. Try and you will not regret it. Thumbs up for the staff there. Thanks again for all your help. God bless yall. Read Less
Charmagne Rhane
7 Aug 2017
REPORT
Recently finished 5 1/2 weeks of driving sessions with A&L and each time was perfect. Each instructor I was given was VERY informed, and infomal. I've been through something like this too many times, ... Read More
Recently finished 5 1/2 weeks of driving sessions with A&L and each time was perfect. Each instructor I was given was VERY informed, and infomal. I've been through something like this too many times, and A&L got it on the first time. Thank You All Very Much! - Charmagne Rhane Read Less
Jasmine Cespedes-Mejia
30 Jul 2017
REPORT
A-L & L is the best driving school Boston has to offer!! If you are looking for a driving school, I promise you, this is the best one!!! Before I arrived to A-L &L I was with a different driving sch... Read More
A-L & L is the best driving school Boston has to offer!! If you are looking for a driving school, I promise you, this is the best one!!! Before I arrived to A-L &L I was with a different driving school who lacked patience with me and did not really care to help me understand what I was doing what while driving but A-L & L driving school showed me other wise! The instructors, the owner, the receptionists were all amazing!!! They all work together and have the best interest at heart for their clients. Instructor Greg was amazing! I started with Greg not knowing anything to knowing everything, and thankfully having my license. Greg pushed me and constantly always reminded me of things so I would not forget. The owner whom I will never forget, was very supportive and cared to help me understand what I was doing and had a lot of patience. Even gave me extra 15 minutes to ensure I was completely ready for my road test. I am forever grateful for their service! A-L&L driving school helps you master operating a vehicle and also leaves you feeling confident in driving!! Driving package deals are amazing! Look into those! Thank you A-L &L for your service and patience with me. I am grateful for you all. Thank you. Read Less
Daina Smith
24 Jul 2017
REPORT
Just wanted to say a big THANK YOU!! To all the staff at AL&L, the driving instructors, receptionist, classroom teacher, everyone! They all genuinely care about what they are teaching you and they do ... Read More
Just wanted to say a big THANK YOU!! To all the staff at AL&L, the driving instructors, receptionist, classroom teacher, everyone! They all genuinely care about what they are teaching you and they do it very well. I learn a lot in the classroom and while driving. I passed my road test today and could not be more grateful for this school. Thank you guys again. I highly recommend this driving school you won't be disappointed. Read Less
Delores C
22 Jul 2017
REPORT
I usually don't put up reviews but I thought I would because I am very satisfied with the service. I had Lawrence and was very nice. He wasn't impatient with me when I asked questions and he was very ... Read More
I usually don't put up reviews but I thought I would because I am very satisfied with the service. I had Lawrence and was very nice. He wasn't impatient with me when I asked questions and he was very helpful. I already have plenty of experience with driving so he said I may need a few more lessons and then book my road test . I'm praying I can request Lawrence again because he is a very nice instructor and is helpful with tips. Read Less
Kim W.
14 Jul 2017
REPORT
Great experience for my daughter eileen.  We are still waiting on the road test which is aug 15th the DMV is so backed up with road test datesAnyhow Eileen's first instructor wasn't very nice then I f... Read More
Great experience for my daughter eileen.  We are still waiting on the road test which is aug 15th the DMV is so backed up with road test datesAnyhow Eileen's first instructor wasn't very nice then I figured lets do the driving times differently well low and behold we got Aldane who she absolutely ADORED! He was patient and pointed out things to work on and had her parallel park until she was use to it! By far i feel he is a wonderful instructor and I can't say it enough.   Stay tuned for road test results august 15th ... if I had the money to have aldane take her I would in a heartbeat she is so focused in the car with him and at ease.  If I do have the cash by then I'll see if he can. If not I'll do it but I will post how she did!Thank you Aldane you rock! Read Less
Joy W.
12 Jun 2017
REPORT
HAHAHA. I was the stupid one. I should have listened to the person that said your lesson will be picking up and dropping off students that drove before or will drive after you, respectively. What sort... Read More
HAHAHA. I was the stupid one. I should have listened to the person that said your lesson will be picking up and dropping off students that drove before or will drive after you, respectively. What sort of magic did they use on me that I did not realize we had not practiced parallel parking until my 7th lesson? If you are already a driver, perhaps from another country, and just need a brush up, maybe they will work for you. But as a newbie, they did not help my life. I now know better. I take responsibility for being too eager to be logical. Read Less
Honey Dims
26 May 2017
REPORT
I would not recommend this driving school at all. If you get Aldane, you will do well and he is very helpful. If you get the other instructor whose name I have forgotten because I never cared to ask d... Read More
I would not recommend this driving school at all. If you get Aldane, you will do well and he is very helpful. If you get the other instructor whose name I have forgotten because I never cared to ask due to the fact that he was so rude, you will fail your test. He gets an attitude whenever you ask a question and is a very sarcastic individual. Each lesson is 45 minutes long and I had to cut one of my lessons short (I was only 15 minutes into the lesson; I had 30 mins left) because the bastard was huffing and puffing every time I asked a question. If you are someone that does not have patience or games, go to a different driving school. Read Less
Renee Romany
10 Dec 2016
REPORT
Amazing instructors , I passed my first time taking my test...Great school !
Sam C.
26 Jun 2016
REPORT
HORRIBLE!!!!!!!! This driving school has very poor customer service. It is not worth the money at all. Their instructors are very impatient and will not tell you how to correct your mistakes. The only... Read More
HORRIBLE!!!!!!!! This driving school has very poor customer service. It is not worth the money at all. Their instructors are very impatient and will not tell you how to correct your mistakes. The only thing they've done is put their foot on their brake and look at you with a dirty expression on their face as if the instructor is doing you a favor. The driving school is $43 for 45 minutes! You would expect quality customer service right? I thought so, but I was extremely disappointed. I reported the instructor to the supervisor and the supervisor did not care to even hear what happened to cause the dissatisfaction. The only thing LAWRENCE (the supervisor) stated was, "I had a discussion with the driver and he did his job during the lesson." I will take this to higher ups because something must be done about this. Please do not waste your time with this driving school. There is much better elsewhere. Read Less
Zimmie O.
1 Dec 2015
REPORT
I'm sure their driving school is great, judging by all the positive responses from other people. I just wish I could get through to them! Of the 12 times I've called them, all within hours that they S... Read More
I'm sure their driving school is great, judging by all the positive responses from other people. I just wish I could get through to them! Of the 12 times I've called them, all within hours that they SHOULD be open, I've gotten through to a person once. I tried to inquire about how much drivers ed would cost (information that most driving schools put on the website) because it's a convenient location for me to get to from school, but the one time I tried to ask that simple question, whoever answered my call (I didn't get a name. Usually good businesses say hello and give their name when someone picks up!) complained that it was too noisy in my background and told me to call back, before hanging up quickly. I called back 20 minutes later when it was much quieter, no one picked up. Apparently they were open on Monday, even though I called MULTIPLE times throughout the day. A good business includes good desk services, something I don't believe A-L& L Driving Academy has, in my experience! Read Less
Lucy B.
13 Sep 2015
REPORT
I would give zero stars if I could. Don't even waste your money! Your "lesson" will be to pick up his next client and drop yourself back home. Not only that, my lesson was $43, I gave him $60 and he g... Read More
I would give zero stars if I could. Don't even waste your money! Your "lesson" will be to pick up his next client and drop yourself back home. Not only that, my lesson was $43, I gave him $60 and he gave me back $12. Keeping $5 tip for himself without asking for saying a word. Read Less
Don Julio
9 Apr 2015
REPORT
Great Instructors and Flexible schedules. Free pick up and drop off is great. I past the test first attempt. *****
Aigerim N.
6 Jul 2014
REPORT
I purchased the driving package of 9 driving lessons and a road test. By the time, it was the 5th class I still did not know how to parallel park and do a 360 turn thanks to the Al&L Driving Academy. ... Read More
I purchased the driving package of 9 driving lessons and a road test. By the time, it was the 5th class I still did not know how to parallel park and do a 360 turn thanks to the Al&L Driving Academy. When I called to complain about it, the manager started arguing with me over the phone. That was the worst customer service I've experienced. Would not recommend this school to anyone. Read Less
Nicole M.
24 Jan 2012
REPORT
So, I don't really know what to make of this place to be honest. It's my first driving school I've ever been to. I'm really trying to like it because the people are so nice & professional over the pho... Read More
So, I don't really know what to make of this place to be honest. It's my first driving school I've ever been to. I'm really trying to like it because the people are so nice & professional over the phone, but every time I come out of one of Greg's classes, I feel so negative about myself and my driving..... Please note that I did not look at any reviews before taking my lessons with Greg and this is why I want to try to give it the benefit of the doubt in todays lesson, which was equally unbearable. If my next class doesn't go so well, I'm just going to ask for my money back. Everyone is writing such nice reviews about Greg, but I don't see the kindness or the helpfulness in him. He's a bit rude to me (I don't know if it's personal). I'm Christian, so I know that when people are thinking and acting negative I should think: WWJD. Lol. In any case, he is a bit rude, he acts like I should already know what I'm doing (If I knew, I wouldn't be taking the classes), and it seems like he is so miserable with his job. I don't know if it may be the current timing in his life, where he may have something going on wrong in his lifestyle or what! But if I'm paying a whopping $450.00 for some OBVIOUS BEGINNER sessions (when I can be paying other bills), then I expect a bit of patience, instruction, and professionalism. Example A on his Impatience: I don't know how to maneuver a car AT ALL, and I made sure to tell him this information at the very beginning. 1st Lesson: We started driving in silence. Mind you--he doesn't seem very talkative or pleasant, and when I try to start conversation, he just doesn't want to talk. He expected me to know how to turn the wheel correctly and seemed a bit angry when I was turning the wheel too much (hand over hand). NEWS FLASH: I don't know how to drive, like I said in the beginning. Maybe some instruction BEFOREHAND would have done me some good. My apologies, as I thought this was a driving school? Duh!Example B on his Instructions: So after Example A, he bought me to this quiet street to parallel park. Later after the session, when I was on the verge of breaking down and crying, I found that the person who introduced me to this school hadn't learned to parallel park until her 8th session. Wow. So, he takes me to parallel park, after knowing that I'm a beginner, after my trying to maneuver through BOSTON CITY streets on my own (with no instruction on how the car works), after basically telling me that I have no sense of direction. Lol. OF COURSE HE WOULD TAKE ME TO PARALLEL PARK! So, I ask him, "How should I parallel park", His reply, "Just start turning the wheel and back up". I didn't think this would take much effort if thats the case. So I didn't even move AN INCH and he already told me angrily that I was doing this incorrectly. I was very annoyed and frustrated at this point, so I spoke angrily back, and told him that I was doing exactly what he asked of me. Example C on his improfessionalism: So just as I was TRYING to learn how to Parallel park, his phone started ringing, I think it was actually on its loudest volume since it was a Metro phone. Uh how about you try putting your phone on vibrate while your teaching, now, an EXTREMLY nervous driver? Just when I thought he wouldn't pick up the phone (to save his professionalism at least!), he picks up the phone and puts it on speaker, not only so that he can teach me how to parallel park, but so that he can multitask in talking on the phone WHILE teaching me.....this was very frustrating to me. So after speaking to him angrily, as he had spoken to me the whole ride, he tells me "Look you have to be calm, I'm trying to help YOU ." My reaction in my head:THATS HELPING ME? NO! HELPING ME is SHOWING me how to PARALLEL PARK and HOW to DRIVE! If thats his "help" then I'd rather not bother, and I'd rather a different instructor, or a different school all together. Not only any of this, but you'd think that we would practice Parallel parking until I actually GET it the correct way, nope. He just said "You did wrong, lets take a left at the light"... Example D on his lack of commendment: This section is not so important, but it is for those who don't feel confidence in their driving as myself. He doesn't say anything about my driving unless I'm wrong. I never get commended for doing right, so I never know if I'm doing anything correctly. I just feel that I'm doing everything wrong. I think he should at least commend someone if their doing SOMETHING right. If my third lesson is like these experiences, I'm just going to move to another driving school from Chinatown that I seen, WHILE driving with Greg today. Read Less
Halley S.
10 Jun 2010
REPORT
Having recently passed my road test, I am thoroughly pleased with the driving instruction provided at Al&l. As a new driver with no prior experience, I met with Greg over the past three weeks for ... Read More
Having recently passed my road test, I am thoroughly pleased with the driving instruction provided at Al&l. As a new driver with no prior experience, I met with Greg over the past three weeks for lessons. Thanks to his patient supervision, I was able to overcome my anxieties about driving in the city and successfully pass the driving test. I also found the scheduling services to be very amenable and the at home pick-up was a great convenience. Its a fair price for such extensive services. Read Less
Scarlett B.
15 Jan 2010
REPORT
A-L & L was quite impressive. From beginning to end -- they were A+. I had let my driver's license expire after first moving to Boston, so I needed to hire a car, a sponsor and some extra time to driv... Read More
A-L & L was quite impressive. From beginning to end -- they were A+. I had let my driver's license expire after first moving to Boston, so I needed to hire a car, a sponsor and some extra time to drive the city streets before my road test that morning. My instructor Greg picked me up bright and early, on time, in a newer model car (no tin cans like I have seen elsewhere from other schools) and we were off! SO PLEASANT!! If anyone is looking for a super driving instructor -- ask for Greg. He's truly exceptional: professional, funny, relaxed and kind. He is on your side 100%, has great tips to keep you focused on confusing streets and he keeps your nerves in check. This came in handy because my RMV examiner turned out to be a rude and crude, sadistic, misogynistic idiot -- HOWEVER knowing that Greg was there, supporting me in the back seat, I was able to get through that very disturbing and upsetting situation. If you are in need of a service such as this -- then this is a stellar choice. Read Less
J T.
7 May 2008
REPORT
I was pretty surprised at how efficient this driving academy was, they're like the hidden gem of driving schools. They offer various packages for driving and they will pick you up and drop you off any... Read More
I was pretty surprised at how efficient this driving academy was, they're like the hidden gem of driving schools. They offer various packages for driving and they will pick you up and drop you off anywhere you need to go. I had lessons during my lunch break where they picked me up at Park Street. I bought the 10 lesson package - which means that the 9th lesson is practice before the test and the 10th lesson is the test itself. The package cost $385, which included the car and sponsor for the test. The girl who answers the phones is extremely patient and very kind. Classes are scheduled as you proceed and simply require that you call the 617.361.3666 number. I scheduled my own road test, but you can schedule it through the school as well. My instructor was the best, he never raised his voice or panicked, he tested me constantly and was extremely knowledgeable. He is also very honest and if he doesn't feel like you're ready for the test, he will tell you so. My instructor has been a driving instructor for years, so he knows when students are ready or not. A lot of the students are those who have driven before but haven't done it in a while, and a number of them come from International backgrounds. The only downside is that you spend some time picking up and dropping other students off, but for the most part, you get to drive at least 45 minutes each lesson. Driving schools tend to be awful experiences, but I really enjoyed mine. Read Less
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