7 Reviews

Andover Auto School

Andover, Massachusetts
Reviews
Bassmaster jr
9 Dec 2017
REPORT
Great instructors, tailor to your schedule, do not over book. They will always find Time for you.
David Adly
5 Sep 2017
REPORT
Don't listen to the flake that gave one star. I had a great learning experience.
M. S. M.
11 Jan 2017
REPORT
What a difference an auto school makes! After the disastrous round our son had with another program four years ago, we switched to Andover Auto School for our daughter. She had a great classroom exper... Read More
What a difference an auto school makes! After the disastrous round our son had with another program four years ago, we switched to Andover Auto School for our daughter. She had a great classroom experience, received comprehensive on-road instruction, and successfully completed her license test. As a parent, my encounters were just as good. Business owner, Frank Gueli, was both responsive and accommodating of my scheduling requests -- making every effort to move our daughter through the process so she was able to earn her license in a timely manner. I also appreciated his follow-up in booking her RMV appointment and confirming the paperwork we needed. The process of teaching a child to drive is challenging enough for a parent. Andover Auto School made it easier, helping us get there safely on all fronts! Read Less
Mark Truchon
6 Dec 2015
REPORT
ja george
24 Sep 2015
REPORT
I had the best auto school experience here. I went to a few others before and here I got the service and knowledge needed to be a good driver and to pass my test. I would recommend to anyone and every... Read More
I had the best auto school experience here. I went to a few others before and here I got the service and knowledge needed to be a good driver and to pass my test. I would recommend to anyone and everyone.Read Less
A Complaint
22 Aug 2015
REPORT
DO NOT GO THROUGH THIS SCHOOL. IT WAS A HORRIBLE WASTE OF MONEY AND TIME. Now I passed my driving exam yesterday. You would think I am happy right? WRONG. I am over 18 and took drivers ed voluntar... Read More
DO NOT GO THROUGH THIS SCHOOL. IT WAS A HORRIBLE WASTE OF MONEY AND TIME. Now I passed my driving exam yesterday. You would think I am happy right? WRONG. I am over 18 and took drivers ed voluntarily because I thought it would be a great learning experience. THE CLASS: I took the week long class and the woman instructor would show us old VHS's from the 1980's. She would be on her phone every five minutes and trashed the owner (FRANK). She would give us work sheets and never explain what anything meant. She would tell us to read the book. So I paid $650 dollars to have someone to tell me to read? yeah no thank you. THE ON ROADS: I got stuck with an 70 year old instructor named Harry who didn't care about anything. He would sit back, blare music, and was very rasist. I would asking him a question about driving and he would tell me to "shut up and stop asking questions." I thought drivers ed was a place where you ask questions about driving... THE EXAM: I passed the exam. But the man from the RMV was highly unprofessional. The examiner, another student (had austism), and the owner (frank) were all in the car with me during my exam. I chose to go first. We started my exam 15 minutes early and the man from thte RMV was still rushing me. I passed and he asked for my MASS ID. I questioned why but he said "just go get it" Once I gave it to him, he told me that I am not allowed to have two forms of ID and stated my temporary liscense will be valid on Monday morning. So I am expected to wait two weeks for my lisence to come in the mail before I have proper identification. I bought this ID for 50 dollars so I could buy simple things like cold medicine while I am away at school. Did you not know that you need an ID to buy cold medicine? After begging for it back, he threatened to rip up my permit and said I didn't deserve to pass.If I didn't deserve to pass, why did he pass me? This man conducted himself in a very unprofessional manner. Not to mention he put my MASS ID in his pocket. Why didn't he destroy it like they are supposed to? Is my ID being sold as a fake on the side? These are all questions I have that I know the RMV wont clear up. Meanwhile, the other student was taking his exam and the examiner from the RMV told him to act like a "normal person". I am not saying that this kid derserved to pass but the examiner was wrong for making fun of his disability. Frank also encoureged this act of foolishness and laughed along. The only decent employee I met at this company was Steve who does the booking. he conducted himself in a very professional manner and I have not complaints for him IF THE OWNER FRANK IS READING THIS: 1.) Do not contact me to take this down. It is the truth about your business. 2.) Most of your employees do not respect you. They do not follow the rules and are not teaching the majority of the time. 3.) SHAME ON YOUR FOR NOT STANDING UP FOR THAT STUDENT WITH AUTISM. yOU ARE THERE TO BE OUR SPONSER. THE MAN FROM THE RMV SHOULD NOT DISRESPECT STUDENTS LIKE THAT.HE WAS CLEARLY ON A POWER TRIP AND WAS WILLING TO HURT STUDENTS THAT ARE DISABLED. 4.) You will loose your business if you continue to conduct it in this manner. Read Less
Chelle N.
1 May 2013
REPORT
My son attended this driving school about 3 years ago, so things may have changed. At that time, their videos were very outdated and taught him to "pump the brakes" when slipping. That's something you... Read More
My son attended this driving school about 3 years ago, so things may have changed. At that time, their videos were very outdated and taught him to "pump the brakes" when slipping. That's something you might need with a car made in the 70s. With newer cars, it's just plain wrong. He could drive before he went there, so I can't comment on the lessons. Not impressed at all though. They don't seem to put any money into the vehicles or training materials. Read Less
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(978) 470-2060
2 Dundee Park Drive 03
Andover Massachusetts 1810
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Andover Auto School

Andover, Massachusetts
(7)
2 Dundee Park Drive 03
Andover Massachusetts 1810
Bassmaster jr
9 Dec 2017
REPORT
Great instructors, tailor to your schedule, do not over book. They will always find Time for you.
David Adly
5 Sep 2017
REPORT
Don't listen to the flake that gave one star. I had a great learning experience.
M. S. M.
11 Jan 2017
REPORT
What a difference an auto school makes! After the disastrous round our son had with another program four years ago, we switched to Andover Auto School for our daughter. She had a great classroom exper... Read More
What a difference an auto school makes! After the disastrous round our son had with another program four years ago, we switched to Andover Auto School for our daughter. She had a great classroom experience, received comprehensive on-road instruction, and successfully completed her license test. As a parent, my encounters were just as good. Business owner, Frank Gueli, was both responsive and accommodating of my scheduling requests -- making every effort to move our daughter through the process so she was able to earn her license in a timely manner. I also appreciated his follow-up in booking her RMV appointment and confirming the paperwork we needed. The process of teaching a child to drive is challenging enough for a parent. Andover Auto School made it easier, helping us get there safely on all fronts! Read Less
Mark Truchon
6 Dec 2015
REPORT
ja george
24 Sep 2015
REPORT
I had the best auto school experience here. I went to a few others before and here I got the service and knowledge needed to be a good driver and to pass my test. I would recommend to anyone and every... Read More
I had the best auto school experience here. I went to a few others before and here I got the service and knowledge needed to be a good driver and to pass my test. I would recommend to anyone and everyone.Read Less
A Complaint
22 Aug 2015
REPORT
DO NOT GO THROUGH THIS SCHOOL. IT WAS A HORRIBLE WASTE OF MONEY AND TIME. Now I passed my driving exam yesterday. You would think I am happy right? WRONG. I am over 18 and took drivers ed voluntar... Read More
DO NOT GO THROUGH THIS SCHOOL. IT WAS A HORRIBLE WASTE OF MONEY AND TIME. Now I passed my driving exam yesterday. You would think I am happy right? WRONG. I am over 18 and took drivers ed voluntarily because I thought it would be a great learning experience. THE CLASS: I took the week long class and the woman instructor would show us old VHS's from the 1980's. She would be on her phone every five minutes and trashed the owner (FRANK). She would give us work sheets and never explain what anything meant. She would tell us to read the book. So I paid $650 dollars to have someone to tell me to read? yeah no thank you. THE ON ROADS: I got stuck with an 70 year old instructor named Harry who didn't care about anything. He would sit back, blare music, and was very rasist. I would asking him a question about driving and he would tell me to "shut up and stop asking questions." I thought drivers ed was a place where you ask questions about driving... THE EXAM: I passed the exam. But the man from the RMV was highly unprofessional. The examiner, another student (had austism), and the owner (frank) were all in the car with me during my exam. I chose to go first. We started my exam 15 minutes early and the man from thte RMV was still rushing me. I passed and he asked for my MASS ID. I questioned why but he said "just go get it" Once I gave it to him, he told me that I am not allowed to have two forms of ID and stated my temporary liscense will be valid on Monday morning. So I am expected to wait two weeks for my lisence to come in the mail before I have proper identification. I bought this ID for 50 dollars so I could buy simple things like cold medicine while I am away at school. Did you not know that you need an ID to buy cold medicine? After begging for it back, he threatened to rip up my permit and said I didn't deserve to pass.If I didn't deserve to pass, why did he pass me? This man conducted himself in a very unprofessional manner. Not to mention he put my MASS ID in his pocket. Why didn't he destroy it like they are supposed to? Is my ID being sold as a fake on the side? These are all questions I have that I know the RMV wont clear up. Meanwhile, the other student was taking his exam and the examiner from the RMV told him to act like a "normal person". I am not saying that this kid derserved to pass but the examiner was wrong for making fun of his disability. Frank also encoureged this act of foolishness and laughed along. The only decent employee I met at this company was Steve who does the booking. he conducted himself in a very professional manner and I have not complaints for him IF THE OWNER FRANK IS READING THIS: 1.) Do not contact me to take this down. It is the truth about your business. 2.) Most of your employees do not respect you. They do not follow the rules and are not teaching the majority of the time. 3.) SHAME ON YOUR FOR NOT STANDING UP FOR THAT STUDENT WITH AUTISM. yOU ARE THERE TO BE OUR SPONSER. THE MAN FROM THE RMV SHOULD NOT DISRESPECT STUDENTS LIKE THAT.HE WAS CLEARLY ON A POWER TRIP AND WAS WILLING TO HURT STUDENTS THAT ARE DISABLED. 4.) You will loose your business if you continue to conduct it in this manner. Read Less
Chelle N.
1 May 2013
REPORT
My son attended this driving school about 3 years ago, so things may have changed. At that time, their videos were very outdated and taught him to "pump the brakes" when slipping. That's something you... Read More
My son attended this driving school about 3 years ago, so things may have changed. At that time, their videos were very outdated and taught him to "pump the brakes" when slipping. That's something you might need with a car made in the 70s. With newer cars, it's just plain wrong. He could drive before he went there, so I can't comment on the lessons. Not impressed at all though. They don't seem to put any money into the vehicles or training materials. Read Less
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