Do we have to enter a star? They don't deserve one.This past year, our high school added a second driving school option. I'm not surprised and I wish I had waited until there was this second choice.This school has the absolute worst record keeping method. It apparently files students by the LAST driving lesson. Yes, instead of filling by last name, birthdate, school, address, things that rarely change over two years, they file by the ONE thing that does change!! When my daughter went to take her driving test, her certificate was NOT on file despite the fact it's been over six months since her last road lesson. When I called, the woman admonished me for not remembering the date of the last road lesson. Then she asked if I was sure my child took lessons with the school. Trust me, I wish she hadn't.The sheer incompetence of the administration coupled with their rudeness screams DO NOT USE THIS DRIVING SCHOOL. Read Less

Initially had an issue with a customer service rep. @ this location, but since have found they are no longer employed there.  Tania another rep. was more than helpful with questions I had re: their services.   Other than this issue, the school has been very accommodating with scheduling driving time with my son.  The instructor that taught his class @ SRHS was more than patient with the teenagers, some of which,   to be politically correct, were not engaged with the curriculum. Read Less

Oh my goodness, I'm so glad someone told me to leave a review here. Much like Shelly B., my son's behind-the-wheel lessons were rescheduled with little notice. Once rescheduled, they failed to pick him up from school (completely didn't show up) and when I called to find out what was going on, they yelled at me and said I should keep better records. Now I need to cancel a behind-the-wheel lesson because school was closed, and they want to charge me a $30 fee. They explained that's their policy. I would NEVER recommend anyone use this school, and I plan to inform the Old Mill High School PTA of how poor the service has been through this school. Read Less

They are a horrible company. The class room was bad enough but we moved to another county in Maryland and trying to schedule the driving portion is beyond belief....we have to drive to them and the appts have to be a month in between. The rep who answers the phone is very rude and I would tell anyone to stay as far away from EM as  you can. Horrible compnay. Read Less

Yes, it's true - at nearly 42 years of age, I am unable to drive.  So, I'm in the process of rectifying that little mistake, and I chose Easy Method partially because others in my family have, and because it supposedly has a good reputation, it's been in the community for years, etc.Although, with the non-service I received, I don't see how that's possible.I paid 440 dollars for a course that was supposed to start on August 10.  It wasn't until the afternoon of August 8th that I was told that the class was canceled.  No explanation, no offer for another weekend course, nothing.  I work during the day and I'm in grad school - so Saturday is the only option open to me.  I politely asked for a refund, and they said no problem.Until I had to call my credit card company to force a chargeback.  I'd say that's a problem.  You can't ever get a hold of anyone on the phone.  An answering service always picks up and invites you to leave a message - although if you leave your phone number they'll never return your call.  I called multiple times over a course of 2 months asking them for my money back.  The first time I was told "give it 30 days".  Well, as far as I know, 30 days doesn't equal 2 months.  And they never DID process the refund - my credit card company dispute did.  Don't be fooled by this place's promises of good service, long-standing record in the community, blah blah.  Bottom line is - they cancel classes with no reason, they won't accommodate schedules, and they like to keep your money.'nuff said. Read Less