They’re okay but they’re way too money hungry in my opinion
David Christopher
23 Aug 2017
REPORT
Great driving school. Nice teacher and I learned alot.
Damien P.
30 Jul 2017
REPORT
Ridiculous. The instructor hasn't been on time ONCE ! The kids are let out whenever she chooses. Haphazard scheduling. The information they are told is junk. This place is ridiculous.
Cheyenne M.
11 Jul 2017
REPORT
I will give this place 10 stars if I could! I went to this driving school almost 2 years ago and I apologize that I'm just getting around to reviewing this school but I just passed it while driving! F... Read More
I will give this place 10 stars if I could! I went to this driving school almost 2 years ago and I apologize that I'm just getting around to reviewing this school but I just passed it while driving! From the class instructors to the driving teachers these people were DETERMINED to make sure I passed this class! They cared about ME! I failed the written test the first time and the next day I came back to take it again and I passed! I had an Indian Driving instructor and I can't remember his name for the life of me but he was the absolute BEST! I was scared sh*tless to parallel park and he was so kind and patient with me. I passed my driving test the very first try and it was all because of this driving school! Thank you Read Less
Anil S.
8 Jul 2017
REPORT
Very good atmosphere for learning.Very good teacher and staff.Flexible time for students take part morning or evening.No issues at all with fees.Highly recommended.
James Maxwell
13 May 2017
REPORT
Highly Recommend Taking Classes on Weekends! Do not go during the week you'll get a teacher that makes you do book work. Go on the weekends and you'll get Earl! Earl is the man, he will make your week... Read More
Highly Recommend Taking Classes on Weekends! Do not go during the week you'll get a teacher that makes you do book work. Go on the weekends and you'll get Earl! Earl is the man, he will make your weekends better and no book work!!!! Easiest Class ever y'all! Stop By and Try it out!Read Less
Shane Ratajczak
29 Aug 2016
REPORT
These people are the best. All of the staff are great people and vary knowledgeable and willing to help you all the way to the MVA! I would recommend this school above any other!
Melissa B.
25 Aug 2016
REPORT
I'm now halfway through the class , I decided to take the weekend classes and the instructor is great . His name is Earl and he's not your boring teacher type , he makes the class fun and informative ... Read More
I'm now halfway through the class , I decided to take the weekend classes and the instructor is great . His name is Earl and he's not your boring teacher type , he makes the class fun and informative and always answers questions without making people feel stupid. The location of the weekend class is in middle river and it's this small room with a not so lovely smell but they do try to cover it ( take your allergy meds lol ) it's between two stores so I'm sure it's a mix of those businesses and thin walls . Overall if it wasn't for the warmer smelly room this would be a 5/5 for me . They do have a fast lane option that bumps you to the top of the driving list rather than you waiting the 5 weeks after you've passed the class . They're really great about payment plans also but you can't do the drive time until you're paid in full . I really do recommend taking Earl's class , he tells you everything you need to know and doesn't just bombard you with confusing things that you don't need . I feel really confident with him as my teacher . Read Less
Artines West
26 Apr 2016
REPORT
This school is the worst please don't come here please you are wasting your time and money I didn't want to even give this place ONE STAR
Petrine E.
22 Sep 2014
REPORT
This location have the worst driving instructors. The good review was made by their own employees. I am telling you that you will not get your driving time plus the instructors will use the driving... Read More
This location have the worst driving instructors. The good review was made by their own employees. I am telling you that you will not get your driving time plus the instructors will use the driving time with their own personal business. The instructor told my son to wait while the instructor went to his friend house. My son waited for at least 15 to 20 mins. outside. Read Less
Brian R.
23 Sep 2013
REPORT
Driving school is expensive to begin with and very tedious, HOWEVER! the instructors here a phenomenal! They really want everyone to pass and are so helpful and there for you. I was highly satisfied w... Read More
Driving school is expensive to begin with and very tedious, HOWEVER! the instructors here a phenomenal! They really want everyone to pass and are so helpful and there for you. I was highly satisfied when I went here for my 2 1/2 weeks of driving school. My 3 hrs one on one driving with the instructor was great. They really prepare you well for your driving test and show you the ropes! Definitely go! Read Less
Naye
13 Apr 2012
REPORT
I can not speak for all of them but,DO NOT use the ESSEx OFFICE they are RUDE and unorganizied!!!! They told my daughter if we paid 50 additional dollars we get faster drive time NOT!!!!!! there was a... Read More
I can not speak for all of them but,DO NOT use the ESSEx OFFICE they are RUDE and unorganizied!!!! They told my daughter if we paid 50 additional dollars we get faster drive time NOT!!!!!! there was a mix up one day,then the instructor had a problem. i called to see what the problem was THe young lady I guess who runs the office had nothing but excuses and was rude Fri. when I called after the instructor was over an hour late she had no clue what was going on then was very nasty when I expressed my concerns I asked for a manager she told me there was NONE??? everybody has a boss she then informed me about the owner I asked to speak to him each time he was not there and was told she could address the problem but,YOU are the problem. You speak to one person they give you a date or info but the next person you speak with has no CLUE what you are talking about we have paid 4004 total and have recieved one driving lesson ""rescheduling is not a problem"" but when you call there is always nothing open again what was the 50$ for watch it they will get your money then you are forgotten about!!! Read Less
Timonium Gal
5 Jan 2012
REPORT
This school has several different locations. My son took his Driver Education at their Timonium location. I must note that my elder son had taken his Driver Ed at a COMPETITOR who had been highly rec... Read More
This school has several different locations. My son took his Driver Education at their Timonium location. I must note that my elder son had taken his Driver Ed at a COMPETITOR who had been highly recommended. Neither elder son nor I were impressed--none existent customer service (leave a message) and a cattle call mentality. My elder son actually told me that it was a good thing he knew all this stuff anyway because the classes were a complete waste of time. TOTALLY DIFFERENT EXPERIENCE WITH ABC. I was much more nervous about my younger son taking driver's ed since he has severe enough learning disabilities that he actually had to have a personal assistant in high school as part of his IEP. First day of class I explained to the instructor about my son's learning disabilities. He was great--he explained to me that he had been teaching Driver Ed for 30 years and had plenty of experience dealing with kids who had learning disabilities like ADD and dyslexia. As long as my son put in the effort, he would make sure my son had a successful experience, The instructor not only made accommodations in the classroom but actually allowed us to take home the overhead slides to photocopy. He also provided my son with extra study materials and practice tests. My son stayed engaged (the teacher was an outstanding lecturer) and passed the final exam with a 90% score! We are still working through the driving sessions but so far I continue to be impressed. The on-the road instructor (who is a different gentleman) has been very patient and encouraging with my son, who has a normally high anxiety level anyway. I have had nothing but OUTSTANDING CUSTOMER SERVICE from ABC. If you cannot afford to pay the entire amount up front, they will work with you on installment payments. Many other schools require the entire amount up front. Calls were always answered with courtesy and If I had to leave a message after hours or send them an email, I always got a reply the next morning. Sixteen year-olds who think that calling the day after finishing the 30 hour classroom session and expecting to immediately get their drive-times need a reality check. All driving schools have to work with a time lag because of the reality that while you can fit 30 kids in a classroom, the driving sessions have to be one-on-one. A month is not unusual, and sometimes it is 6-8 weeks because summer is a popular time for drivers ed. ABC is about $25 more expensive than other schools but in my mind, it is money well spent. Read Less
RoseWall
15 Dec 2011
REPORT
They won't even let you call to schedule your drive times until at least a month after you finish your class. They are rude and unprofessional. Worst driving school in the area!!!
Stephanie R.
13 Sep 2011
REPORT
Really helpful, knowledgeable staff. They have multiple classroom locations in the Baltimore area. I think it is wonderful that they offer stick shift driving lessons.
sophiesmom10
8 Aug 2011
REPORT
Hard to believe these people are still in business. I used to be an office manager for a local driving school, and one of the most important duties would be returning the messages left by your custome... Read More
Hard to believe these people are still in business. I used to be an office manager for a local driving school, and one of the most important duties would be returning the messages left by your customers! How do you expect to make any money when nobody ever calls the customers?! Over a span of five days, several messages were left, and every time you call it goes straight to a voicemail, apparently nobody is ever there to answer the phone! Finally got through on day six, the girl that answered said yes she got my messages but has been too busy, yet when transferred to the manager he insists theres no way I called and left messages that many times!! REALLY?!?!! Train your associates! Read Less
Ashy
25 Jun 2011
REPORT
I just passed my driving test yesterday after the third try. I have driven with three different instructors from three different driving schools. David from ABC is the best one! His instructions were ... Read More
I just passed my driving test yesterday after the third try. I have driven with three different instructors from three different driving schools. David from ABC is the best one! His instructions were easy to follow. He made parallel and reverse parking very simple to me. He is also very patient and friendly. I don't know about their other drivers but David is the one to drive with if you want to pass! Read Less
EssexWh
22 May 2011
REPORT
This place is ONLY concerned with your money. They think they can behave in such an offense manner because other driving schools are closing down and they receive their overflow so you have no choice ... Read More
This place is ONLY concerned with your money. They think they can behave in such an offense manner because other driving schools are closing down and they receive their overflow so you have no choice but to put up with the BS. They rip you off regarding your time and I was called an; ""idiot"" when pompous, pretentious Ryan called me with an attitude as soon as I answered the phone to inform me they had messed up, yet again. Though you sign paperwork on your first class, it is not made clear by the time they get you out the door that your balance MUST be paid IN FULL before you go on the waiting list (3 weeks minimum if you are available ""anytime"") for driving hours. They give you the impression you have 6 months to pay your balance. After not hearing from them for over a month after I had my last classed and passed the final, I called and was told they lost my paperwork but a woman scheduled my 3 - 2 hour driving lessons with one of their instructors. I was able to go on the first lesson and planned to pay the 50 dollars I owed then, however, they were not open even though business hours state they open at 9:30 and it was well after. Mr. Don is one of the only things that makes this place worth your time, he is a character and you learn a lot when he teaches class. My driving instructor Prince was also very nice and professional. However, that does not make up for the fact that hours are fudged, they are very disorganized, class is hectic so it's hard to concentrate and they care not for their customers. Don't be an ""idiot"", trust your child and your hard earned cash to some place more responsible and reasonable even if it is a little out of the way. Read Less
mozal
6 Feb 2009
REPORT
I've had 2 children take driver's ed at other local driving schools. For my oldest son, we simply chose the cheapest school in our area. Big mistake! The classroom was a mess, and when he finally r... Read More
I've had 2 children take driver's ed at other local driving schools. For my oldest son, we simply chose the cheapest school in our area. Big mistake! The classroom was a mess, and when he finally received his driving hours, the driving instructor shorted him on his time by at least a half hour per lesson. When it came time for my daughter to take classes, we enrolled her at Eagle 1 driving school. Well, they were even worse. They closed down halfway through her program and we still have not been able to receive any refund. After that debacle, I called ABC to finish her instruction. What a difference! Everything was delivered as promised. My daughter was able to schedule all 3 of her driving lessons within a week of calling ABC. Everyone there was very friendly and professional. I regret ever choosing other driver education schools, and I highly recommend anyone that needs driving instruction to chose ABC. Read Less
catwoman611
13 Apr 2006
REPORT
Driver instructer was awful. He refused to let my daughter sit on pillow on last time out even though she could not see where she was going and they have a pillow in the car that she had used before. ... Read More
Driver instructer was awful. He refused to let my daughter sit on pillow on last time out even though she could not see where she was going and they have a pillow in the car that she had used before. He also took her into a school zone just as elementary students were getting out and all over the road on her first day and she almost hit a child. No one it their right mind would take a brand new driver through a school zone at dismissal time. Everytime she went with him she came back upset we are glad we are done. Would not recommend them unless they get better driver instructors. Read Less
They’re okay but they’re way too money hungry in my opinion
David Christopher
23 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Great driving school. Nice teacher and I learned alot.
Damien P.
30 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Ridiculous. The instructor hasn't been on time ONCE ! The kids are let out whenever she chooses. Haphazard scheduling. The information they are told is junk. This place is ridiculous.
Cheyenne M.
11 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I will give this place 10 stars if I could! I went to this driving school almost 2 years ago and I apologize that I'm just getting around to reviewing this school but I just passed it while driving! F... Read More
I will give this place 10 stars if I could! I went to this driving school almost 2 years ago and I apologize that I'm just getting around to reviewing this school but I just passed it while driving! From the class instructors to the driving teachers these people were DETERMINED to make sure I passed this class! They cared about ME! I failed the written test the first time and the next day I came back to take it again and I passed! I had an Indian Driving instructor and I can't remember his name for the life of me but he was the absolute BEST! I was scared sh*tless to parallel park and he was so kind and patient with me. I passed my driving test the very first try and it was all because of this driving school! Thank you Read Less
Anil S.
8 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Very good atmosphere for learning.Very good teacher and staff.Flexible time for students take part morning or evening.No issues at all with fees.Highly recommended.
James Maxwell
13 May 2017
REPORT
☆☆☆☆☆
REPORT
Highly Recommend Taking Classes on Weekends! Do not go during the week you'll get a teacher that makes you do book work. Go on the weekends and you'll get Earl! Earl is the man, he will make your week... Read More
Highly Recommend Taking Classes on Weekends! Do not go during the week you'll get a teacher that makes you do book work. Go on the weekends and you'll get Earl! Earl is the man, he will make your weekends better and no book work!!!! Easiest Class ever y'all! Stop By and Try it out!Read Less
Shane Ratajczak
29 Aug 2016
REPORT
☆☆☆☆☆
REPORT
These people are the best. All of the staff are great people and vary knowledgeable and willing to help you all the way to the MVA! I would recommend this school above any other!
Melissa B.
25 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I'm now halfway through the class , I decided to take the weekend classes and the instructor is great . His name is Earl and he's not your boring teacher type , he makes the class fun and informative ... Read More
I'm now halfway through the class , I decided to take the weekend classes and the instructor is great . His name is Earl and he's not your boring teacher type , he makes the class fun and informative and always answers questions without making people feel stupid. The location of the weekend class is in middle river and it's this small room with a not so lovely smell but they do try to cover it ( take your allergy meds lol ) it's between two stores so I'm sure it's a mix of those businesses and thin walls . Overall if it wasn't for the warmer smelly room this would be a 5/5 for me . They do have a fast lane option that bumps you to the top of the driving list rather than you waiting the 5 weeks after you've passed the class . They're really great about payment plans also but you can't do the drive time until you're paid in full . I really do recommend taking Earl's class , he tells you everything you need to know and doesn't just bombard you with confusing things that you don't need . I feel really confident with him as my teacher . Read Less
Artines West
26 Apr 2016
REPORT
☆☆☆☆☆
REPORT
This school is the worst please don't come here please you are wasting your time and money I didn't want to even give this place ONE STAR
Petrine E.
22 Sep 2014
REPORT
☆☆☆☆☆
REPORT
This location have the worst driving instructors. The good review was made by their own employees. I am telling you that you will not get your driving time plus the instructors will use the driving... Read More
This location have the worst driving instructors. The good review was made by their own employees. I am telling you that you will not get your driving time plus the instructors will use the driving time with their own personal business. The instructor told my son to wait while the instructor went to his friend house. My son waited for at least 15 to 20 mins. outside. Read Less
Brian R.
23 Sep 2013
REPORT
☆☆☆☆☆
REPORT
Driving school is expensive to begin with and very tedious, HOWEVER! the instructors here a phenomenal! They really want everyone to pass and are so helpful and there for you. I was highly satisfied w... Read More
Driving school is expensive to begin with and very tedious, HOWEVER! the instructors here a phenomenal! They really want everyone to pass and are so helpful and there for you. I was highly satisfied when I went here for my 2 1/2 weeks of driving school. My 3 hrs one on one driving with the instructor was great. They really prepare you well for your driving test and show you the ropes! Definitely go! Read Less
Naye
13 Apr 2012
REPORT
☆☆☆☆☆
REPORT
I can not speak for all of them but,DO NOT use the ESSEx OFFICE they are RUDE and unorganizied!!!! They told my daughter if we paid 50 additional dollars we get faster drive time NOT!!!!!! there was a... Read More
I can not speak for all of them but,DO NOT use the ESSEx OFFICE they are RUDE and unorganizied!!!! They told my daughter if we paid 50 additional dollars we get faster drive time NOT!!!!!! there was a mix up one day,then the instructor had a problem. i called to see what the problem was THe young lady I guess who runs the office had nothing but excuses and was rude Fri. when I called after the instructor was over an hour late she had no clue what was going on then was very nasty when I expressed my concerns I asked for a manager she told me there was NONE??? everybody has a boss she then informed me about the owner I asked to speak to him each time he was not there and was told she could address the problem but,YOU are the problem. You speak to one person they give you a date or info but the next person you speak with has no CLUE what you are talking about we have paid 4004 total and have recieved one driving lesson ""rescheduling is not a problem"" but when you call there is always nothing open again what was the 50$ for watch it they will get your money then you are forgotten about!!! Read Less
Timonium Gal
5 Jan 2012
REPORT
☆☆☆☆☆
REPORT
This school has several different locations. My son took his Driver Education at their Timonium location. I must note that my elder son had taken his Driver Ed at a COMPETITOR who had been highly rec... Read More
This school has several different locations. My son took his Driver Education at their Timonium location. I must note that my elder son had taken his Driver Ed at a COMPETITOR who had been highly recommended. Neither elder son nor I were impressed--none existent customer service (leave a message) and a cattle call mentality. My elder son actually told me that it was a good thing he knew all this stuff anyway because the classes were a complete waste of time. TOTALLY DIFFERENT EXPERIENCE WITH ABC. I was much more nervous about my younger son taking driver's ed since he has severe enough learning disabilities that he actually had to have a personal assistant in high school as part of his IEP. First day of class I explained to the instructor about my son's learning disabilities. He was great--he explained to me that he had been teaching Driver Ed for 30 years and had plenty of experience dealing with kids who had learning disabilities like ADD and dyslexia. As long as my son put in the effort, he would make sure my son had a successful experience, The instructor not only made accommodations in the classroom but actually allowed us to take home the overhead slides to photocopy. He also provided my son with extra study materials and practice tests. My son stayed engaged (the teacher was an outstanding lecturer) and passed the final exam with a 90% score! We are still working through the driving sessions but so far I continue to be impressed. The on-the road instructor (who is a different gentleman) has been very patient and encouraging with my son, who has a normally high anxiety level anyway. I have had nothing but OUTSTANDING CUSTOMER SERVICE from ABC. If you cannot afford to pay the entire amount up front, they will work with you on installment payments. Many other schools require the entire amount up front. Calls were always answered with courtesy and If I had to leave a message after hours or send them an email, I always got a reply the next morning. Sixteen year-olds who think that calling the day after finishing the 30 hour classroom session and expecting to immediately get their drive-times need a reality check. All driving schools have to work with a time lag because of the reality that while you can fit 30 kids in a classroom, the driving sessions have to be one-on-one. A month is not unusual, and sometimes it is 6-8 weeks because summer is a popular time for drivers ed. ABC is about $25 more expensive than other schools but in my mind, it is money well spent. Read Less
RoseWall
15 Dec 2011
REPORT
☆☆☆☆☆
REPORT
They won't even let you call to schedule your drive times until at least a month after you finish your class. They are rude and unprofessional. Worst driving school in the area!!!
Stephanie R.
13 Sep 2011
REPORT
☆☆☆☆☆
REPORT
Really helpful, knowledgeable staff. They have multiple classroom locations in the Baltimore area. I think it is wonderful that they offer stick shift driving lessons.
sophiesmom10
8 Aug 2011
REPORT
☆☆☆☆☆
REPORT
Hard to believe these people are still in business. I used to be an office manager for a local driving school, and one of the most important duties would be returning the messages left by your custome... Read More
Hard to believe these people are still in business. I used to be an office manager for a local driving school, and one of the most important duties would be returning the messages left by your customers! How do you expect to make any money when nobody ever calls the customers?! Over a span of five days, several messages were left, and every time you call it goes straight to a voicemail, apparently nobody is ever there to answer the phone! Finally got through on day six, the girl that answered said yes she got my messages but has been too busy, yet when transferred to the manager he insists theres no way I called and left messages that many times!! REALLY?!?!! Train your associates! Read Less
Ashy
25 Jun 2011
REPORT
☆☆☆☆☆
REPORT
I just passed my driving test yesterday after the third try. I have driven with three different instructors from three different driving schools. David from ABC is the best one! His instructions were ... Read More
I just passed my driving test yesterday after the third try. I have driven with three different instructors from three different driving schools. David from ABC is the best one! His instructions were easy to follow. He made parallel and reverse parking very simple to me. He is also very patient and friendly. I don't know about their other drivers but David is the one to drive with if you want to pass! Read Less
EssexWh
22 May 2011
REPORT
☆☆☆☆☆
REPORT
This place is ONLY concerned with your money. They think they can behave in such an offense manner because other driving schools are closing down and they receive their overflow so you have no choice ... Read More
This place is ONLY concerned with your money. They think they can behave in such an offense manner because other driving schools are closing down and they receive their overflow so you have no choice but to put up with the BS. They rip you off regarding your time and I was called an; ""idiot"" when pompous, pretentious Ryan called me with an attitude as soon as I answered the phone to inform me they had messed up, yet again. Though you sign paperwork on your first class, it is not made clear by the time they get you out the door that your balance MUST be paid IN FULL before you go on the waiting list (3 weeks minimum if you are available ""anytime"") for driving hours. They give you the impression you have 6 months to pay your balance. After not hearing from them for over a month after I had my last classed and passed the final, I called and was told they lost my paperwork but a woman scheduled my 3 - 2 hour driving lessons with one of their instructors. I was able to go on the first lesson and planned to pay the 50 dollars I owed then, however, they were not open even though business hours state they open at 9:30 and it was well after. Mr. Don is one of the only things that makes this place worth your time, he is a character and you learn a lot when he teaches class. My driving instructor Prince was also very nice and professional. However, that does not make up for the fact that hours are fudged, they are very disorganized, class is hectic so it's hard to concentrate and they care not for their customers. Don't be an ""idiot"", trust your child and your hard earned cash to some place more responsible and reasonable even if it is a little out of the way. Read Less
mozal
6 Feb 2009
REPORT
☆☆☆☆☆
REPORT
I've had 2 children take driver's ed at other local driving schools. For my oldest son, we simply chose the cheapest school in our area. Big mistake! The classroom was a mess, and when he finally r... Read More
I've had 2 children take driver's ed at other local driving schools. For my oldest son, we simply chose the cheapest school in our area. Big mistake! The classroom was a mess, and when he finally received his driving hours, the driving instructor shorted him on his time by at least a half hour per lesson. When it came time for my daughter to take classes, we enrolled her at Eagle 1 driving school. Well, they were even worse. They closed down halfway through her program and we still have not been able to receive any refund. After that debacle, I called ABC to finish her instruction. What a difference! Everything was delivered as promised. My daughter was able to schedule all 3 of her driving lessons within a week of calling ABC. Everyone there was very friendly and professional. I regret ever choosing other driver education schools, and I highly recommend anyone that needs driving instruction to chose ABC. Read Less
catwoman611
13 Apr 2006
REPORT
☆☆☆☆☆
REPORT
Driver instructer was awful. He refused to let my daughter sit on pillow on last time out even though she could not see where she was going and they have a pillow in the car that she had used before. ... Read More
Driver instructer was awful. He refused to let my daughter sit on pillow on last time out even though she could not see where she was going and they have a pillow in the car that she had used before. He also took her into a school zone just as elementary students were getting out and all over the road on her first day and she almost hit a child. No one it their right mind would take a brand new driver through a school zone at dismissal time. Everytime she went with him she came back upset we are glad we are done. Would not recommend them unless they get better driver instructors. Read Less