I called up drivers edu around 12:00pm, In regards to just applying for drivers classes. I wanted to make sure I registered for the correct location. After telling the lady my concern she decided to w... Read More
I called up drivers edu around 12:00pm, In regards to just applying for drivers classes. I wanted to make sure I registered for the correct location. After telling the lady my concern she decided to want to let everyone know my concern, in which no one helped me. She constantly yelled in my ear and told me my concern was ridiculous. After being ridiculd for having an issue with my concern, I asked to speak to someone else as I was at work and just couldn't deal with extra stress. She yelled at me she was trying to help, I explained to her she had an attitude and she proceeded to yell extremely loud in my ear, and then tell me to call back when my attitude changes. Being very confused and my issue was still not resolved, I emailed the company. I decided I'll call back and hopefully I'll get someone else, however ai checked my email and received a confirmation of my booking with all the accurate information. Turns out I did register at the correct location. However I received another email stating I don't know who you are and why you left a bad review.. although the review was very detailed. Not once did I receive an apology about the horrible experience I had. Just a refund, I will gladly take my business else where. I am not a child, and if my daughter was going to this school and someone decided to speak to her in that manner, I promise it wouldn't have been pretty. As I told the lady I have over 8 years of customer service experience, working for top companies like BGE, for the state and so forth. I've had my bad days but never would I make someone feel like the information they're requesting does not make sense. If you don't understand, ask questions, well ma'am I'll see if I can help, where did you actually apply at? & so forth.. What a mess! So messy! If you want a ghetto, messy, unprofessional school by all means. They're cheap, so I see why they're that way! Good riddance! Read Less