To be clear, I did not end up going with this driving school, but I think it's good to share the experience I had here for others. I am not sharing my driving experience with them, but their manageme... Read More
To be clear, I did not end up going with this driving school, but I think it's good to share the experience I had here for others. I am not sharing my driving experience with them, but their management and treatment of customers prior to enrollment.I already have my license and just want some practice. So does my wife. I called and was told I'd be able to get 8 hours of behind-the-wheel practice for $350 split between two people. They said I need to show up at their office to show the licenses. When I came there, they made me fill up a bunch of paperwork, and then said to confirm a charge of $800. When I said no, they seemed confused as to what I expected. Then, in their grand generosity, the gentleman helping me was able to convince his manager to charge ONLY $560.I asked for an explanation as to what is going on, and he explained that he was able to take off the charge for the test since I wasn't taking it, and that $560 is a steal for 8 hours. For clarification, he is telling me $70 per hour is a steal. Then he was able to lower it to $480, which is $120 more than what I was told. When I explained that I was told differently, the manager said I probably poorly explained the situation and that there is no way to split 8 hours of practice. Of course this contradicts what I was told over the phone, but from a sleazy salesperson perspective, it's solid. Basically, you trick someone to waste their time to get over there and fill out the paperwork. Once they mark up the price, you can be fooled into thinking you just wasted all this time and that you don't want all your effort to go to waste - which is why they make you fill out the paperwork first. However, even if you end up paying more, you will not get back the time or money lost. This is called a sunk-cost fallacy, so watch out for it.So, to summarize, they marked up the price more than 2x what they told me over the phone, then pretended they were giving me a steep from that starting point ($480 instead of $800 is a steal!), and blaming me for poorly communicating. But it's just a ploy. Do not fall for this tactic and walk away. Go with Dat Driving Academy or a private instructor. Your wallet and your dignity will thank you. Read Less