I selected Victor Manning Driving School because of the reputation I had learned about this business over the past 50 + years. My son was about to begin driving and I was under the impression I was go... Read More
I selected Victor Manning Driving School because of the reputation I had learned about this business over the past 50 + years. My son was about to begin driving and I was under the impression I was going with the best driving company in the city. I learned that my perception and belief of Victor Manning Driving School being the very best,was very wrong.I entered the Manning office in Metairie with my son and found many people waiting to decide on their selection of driving school offerings. When I finally worked my way to the reception desk, I had to ask the lady at the desk if this is where I could get information on the driving lessons. While she was not in any way rude, she was basically robotic in telling me the fee and the hours involved. She did not at any time ask for my business or offer any reason why I should use Victor Manning ......... basically, it was as if they were the only game in town and I could pay the fee or just move on !I would assume that when you bring your teenage son or daughter into a driving school, that the people would know that the parent has concerns and needs questions answered. None of that type of interaction was about to happen. AGAIN, the lady was not rude......... she was just robotic and had her receipt book in hand to wrote a receipt ..........thats it.Because my son was eager and very excited to get the driving lessons started, I was not about to say ...........lets look into another driving school....SO, I simply paid and left the office. My son completed the driving written part of the process and scored in the 90's................. the next step was the actual driving a vehicle. I took my son to the Victor Manning School on Monday ( Manning office closed ) to meet a driving instructor that would take my son on his first driving lesson. The driver was late or the instructor and the office was locked. I might add, that the instructor did not offer any completion times or information about the lesson. As a matter of fact, the instructor did not even say a word to me.I later in the day picked up my son and I once again followed the same schedule the next day. I went into the Manning office on the second day and asked if I could buy additional driving time in order to allow my son to have a more comfortable feel for driving .....prior to going to the DMV. The same receptionist lady, was at the desk. I paid my balance of $ 200.00 and she informed me that it would be well into the end of the month or the first of the following and that the 4 hour driving would cost me an additional $200.00 for that 4 hours. While attempting to pay my balance, it took nearly 20 minutes for the receptionist to collect my money on a credit card, because their phone kept ringing and cutting off the credit card connection............. this was yet another negative in my perception of Victor Manning.While all this may seem gibberish and possibly just an angry customer, I can assure you that it is not often that I write these type letters. My feeling is simple, I don't care to have any company taking my business for granted or just because they think I have no other option. In conclusion, the Victor Manning driving school is very unorganized and lacks positive professional interaction with it's clients. When I looked at the other review on YELP, I clearly knew that I had picked the wrong company. Victor Manning is clearly OVERPRICED and I experienced that myself, when I explored the world of Driving Lessons. If the instructors are not certified as the other customer says in his/her YELP report, is an issue I have not explored. In summary, this is a business that has clearly lost its cutting edge. In years of the past, Victor Manning was the best of the best. I have found other driving schools that offer schedules that will work with a teen's school and other activities and I might add that the fee is $ 100 less that Victor Manning. While I have been subjected to poor service, ineffective drive time offerings and more. Check out ALL the other companies to see their offers and be sure that they will work with and help to accomplish the goal of a drivers license. I hope that the owner or owners of Victor Mannings, will read this information and do something to help their business. Bill DwyerNew Orleans, La. Read Less