This driving school is terrible. The people are completely clueless and they have terrible rules. I'm a student at this school and they recently charged me $40 for not bringing my actual permit. When I took the class, they told us to make copies so of course im going to bring one of the copies. No one told me that you couldn't ? I will be reporting this driving school. My driving instructors are rude and clueless. It's a pain in the ass and not worth your time. I wish I could give it 0 stars. Read Less

I have never driven a car in past so I signed up for the 12 hour driving lessons and with the help of my instructor I was able to drive confidently on busy streets (no highways, of course) within 3 classes. You are lucky if you have had classes with John Gauss. I don't think you can pre-decide who your instructor can be, but he is great for adult driving lessons. Read Less

Do yourself a favor and look elsewhere. The customer service is terrible. I learned that loooong before the classes even started.I went online to check out Top Driver because my daughter missed her opportunity to take drivers ed at school. I was happy to learn they had a location nearby. The prices looked good to me, but I was not ready to pay the $450 in full that day. I started the checkout process to see what the payment options were, and when I got to the screen where I had to enter my credit card info, I click on the terms and conditions to see if I could figure out what was going to be charged. They terms said that a minimum deposit of $100 was required to enroll, and that the balance would need to be paid prior to the first class starting. Since the first class wasn't starting until August (over a month away), I was ok with paying the $100, because I had plenty of time to come up with the balance. I wanted to get her enrolled as early as possible, so that she could go to the secretary of state to get her permit.So I went ahead and clicked submit. Thinking either they would charge $100, or that the website wasn't going to charge, but just collect my card info, and be charged later after a confirmation phone call. Nope. They charged the full $450. I called immediately to try to clear it up, but they were closed. So I called back the next morning, and got a young girl who I believe was from a corporate office. I explained the situation to her, and she put me on hold. After a few minutes on hold, she came back and said "I'm sorry sir, but the website states that you were paying the full $450, and so by clicking submit you agreed to that". I told her "No. The website wasn't clear, that I was going to pay $450. In fact the terms and conditions say that a $100 deposit is required." She said "Well I'm sorry sir, there's nothing I can do about it." I told her that if they could just refund the $350, they would get it back from me within a few weeks. I wasn't trying to cancel. I just wasn't ready to pay the full amount." So she put me on hold again and came back and said "I can try to put in a request for a refund, but I can't guarantee that one will be issued. It will take 10-14 days to find out." So I'm supposed to wait 2 weeks to find out if I might get back the money that I didn't have to spend? I was going to pay you that money in 2 weeks anyway.Once again, I expressed my dissatisfaction with the service. I explained that I had screen shots of the payment terms and that I was going to dispute the charges with my bank. She didn't seem to care. I said "So you would rather have me cancel my enrollment, dispute the charges, and look elsewhere for driving school services than just temporarily give me back the money that you sneakishly took from me in the first place?" So now you have an unhappy customer who's going to write negative reviews about your service and encourage everybody to stay away. Good customer service would have been realizing that maybe your website was a little unclear, and refunding me the money. You were going to get the money anyway, just at a later date.Unfortunately, I came to yelp a little to late to read the negative reviews that you already have. Seems like deception is kind of your thing. Wish I would have known that before I gave you my credit card info. Read Less