HORRIBLE, POSSIBLY RACIST, MAN ANSWERED THE PHONE WITH A (PAKISTANI?) ACCENT. VERY RUDE. I'M 57 YO WHITE MALE 'BEEN DRIVING SINCE 1974 THRU PRESENT, WITH AN EXPIRED LICENSE, AND NEED ONLY 15-20 MINS. PRACTICE AND WRITTEN/DRIVING TEST @ ELSTON AND HE HUNG UP ON ME TWICE. (I WAS WILLING TO GET A PERMIT, TAKE THE 2 HOURS "SAFE DRIVING" REQUIREMENT AND EVERYTHING ELSE HE REQ'D AND HE STILL HUNG UP ON ME.) DON'T GO ON GENERAL PRINCIPAL. YOU KNOW WHAT THEY SAY: " THOSE WHO DO, DO. THOSE WHO CAN'T, TEACH". FRANKLY, I BELIEVE (THEY) HAVE SOMETHING TO HIDE. EXPIRED VISAS? WHO KNOWS... Read Less