Do yourself a favor and look elsewhere. The customer service is terrible. I learned that loooong before the classes even started.I went online to check out Top Driver because my daughter missed her opportunity to take drivers ed at school. I was happy to learn they had a location nearby. The prices looked good to me, but I was not ready to pay the $450 in full that day. I started the checkout process to see what the payment options were, and when I got to the screen where I had to enter my credit card info, I click on the terms and conditions to see if I could figure out what was going to be charged. They terms said that a minimum deposit of $100 was required to enroll, and that the balance would need to be paid prior to the first class starting. Since the first class wasn't starting until August (over a month away), I was ok with paying the $100, because I had plenty of time to come up with the balance. I wanted to get her enrolled as early as possible, so that she could go to the secretary of state to get her permit.So I went ahead and clicked submit. Thinking either they would charge $100, or that the website wasn't going to charge, but just collect my card info, and be charged later after a confirmation phone call. Nope. They charged the full $450. I called immediately to try to clear it up, but they were closed. So I called back the next morning, and got a young girl who I believe was from a corporate office. I explained the situation to her, and she put me on hold. After a few minutes on hold, she came back and said "I'm sorry sir, but the website states that you were paying the full $450, and so by clicking submit you agreed to that". I told her "No. The website wasn't clear, that I was going to pay $450. In fact the terms and conditions say that a $100 deposit is required." She said "Well I'm sorry sir, there's nothing I can do about it." I told her that if they could just refund the $350, they would get it back from me within a few weeks. I wasn't trying to cancel. I just wasn't ready to pay the full amount." So she put me on hold again and came back and said "I can try to put in a request for a refund, but I can't guarantee that one will be issued. It will take 10-14 days to find out." So I'm supposed to wait 2 weeks to find out if I might get back the money that I didn't have to spend? I was going to pay you that money in 2 weeks anyway.Once again, I expressed my dissatisfaction with the service. I explained that I had screen shots of the payment terms and that I was going to dispute the charges with my bank. She didn't seem to care. I said "So you would rather have me cancel my enrollment, dispute the charges, and look elsewhere for driving school services than just temporarily give me back the money that you sneakishly took from me in the first place?" So now you have an unhappy customer who's going to write negative reviews about your service and encourage everybody to stay away. Good customer service would have been realizing that maybe your website was a little unclear, and refunding me the money. You were going to get the money anyway, just at a later date.Unfortunately, I came to yelp a little to late to read the negative reviews that you already have. Seems like deception is kind of your thing. Wish I would have known that before I gave you my credit card info. Read Less

Top Driver was great to work with it.  Every time I called they were every helpful and accommodating. They send out a lot of reminders so nothing gets over look and everything gets completed in a timely manner.  Being busy, I appreciate that.Their website is easy to use when setting up driving times   Thank you!! Read Less

Too expensive; they charge for EVERY. LITTLE. THING.Good luck trying to make appointments as you talk to a call center several states away. They don't know our area, and it shows.The class materials are seriously lacking and look child-like; there may be only 2 or 3 questions on a worksheet. The instructor explains that classtime involves a lot of "discussion." Unfortunately, it also involves a lot of breaktime. I watched kids goof around outside for 20 minutes before getting back to work; a class is only 2 hours long. Awful!!! Read Less