Overall, I have been pretty happy with the instruction my son has received from Top Driver. I definitely recommend Dorothy as a driving instructor. She has been a great role model and an excellent instructor. The company will pick my son and drop my son up directly from our house. The evening and weekend hours are easily worked into my family's schedule. I think they will schedule as late at 9 pm. My one complaint is that they won't let me son take his lesson because he brought a copy of his driver's permit instead of bringing the actual permit. I didn't realize this was an issue because the copy obviously proves that he has a valid permit. It was extremely disappointing to loose $40 over a copy. When I complained about the issue, the company insisted that they told all the parents and students on the first day. I don't recall this notification. I would suggest the company hand out a frig magnet/paper list of reasons why their student would be turned away on the day of the drive. Or have the parents sign a list of reasons why the student would be turned away so there isn't any confusion. Read Less

I had a great experience with Top Driver. In particular I thought the adult driving coordinator Randy and the lead instructor Lee were extremely extremely extremely helpful, courteous, nice, and considerate. This is the best experience I have had with any driving school. I want to especially thank Lee for his encouragements, teachings, and early morning pickups (he always arrived 15 minutes early, always super on time and organized). The school is pretty popular despite lack of reviews, so not much room to choose time slots but if you are flexible and looking for a good place to learn driving (and pass the test in no time with flying colors) then I would give top driver a try. Make sure you understand how many hours you need to practice and how much practice you will be having with your family's car, so that it will give you a better idea of how many lessons you want. Good luck Read Less

The instruction is like other schools in the area.  However, if you have a busy child, scheduling driving is nearly impossible on their system, and they don't have enough instructors, so it's hard to get in.  And if you miss a class you have to make up exactly the same class in a different session, which can take months.  Very frustrating experience.  4 months later still trying to get the driving lessons scheduled. Read Less

Awful experience. Classroom was dirty. Teacher had no idea how to teacher. Got charged hidden fees. Driving teacher was late every single time, and didn't show up once. He also made me drive through a McDonalds for himself. Read Less

The horrible most driving school....people took my money and did not even show up to teach driving.....this school really scuks....instructors are awful n nonprofessional.....I have no words to describe to them but I can suggest any one to not approach this school at any cost...... Read Less

Some of the ladies you speak with on the phone who help schedule lessons (and charge you outrageous fees for every possible misstep, such as late arrival to a lesson) are pleasant, but that's the only positive I can think of for this place.  Top Driver offers NONE of the features and services we took for granted at the well-established school our older children attended. My experience is with the Highland Park location, but the program is run through a general corporate website and 800 number, so I would expect the same overpriced, charge-you-at-every-turn mindset no matter the location.   My advice is to steer well clear of Top Driver. Read Less

Jan,You are correct.  This place is a nightmare.  I had the exact same experience at the Wilmette location.  They are unethical and flat out liars.  I only wish I had read your review before I signed up my son and found ourselves neck deep.  I would strongly advice against using this service!!! Read Less

Top driver is irresponsible & knows nothing of customer service!  The instructor didn't bother to show up to one of the classes and the company didn't return my call.  Another parent spoke with someone and they actually tried to make it our fault...?  Then they told the kids that they didn't have to make up the class since they "talked about driving" for the 30 minutes that they waited outside a locked storefront. (wink!)  So that counted for a class.    Some kids were dropped off and had no way of contacting parents for pick up and sat there until 9 pm.   They don't seem to know how to use a calendar, because I've been told twice incorrect dates for lessons. They have rescheduled all but one "behind the wheel" because their instructors keep quitting... Not a good sign.  Avoid Top Driver like the plague! Read Less