Very Unorganized. Not worth your money. Go to Daly's instead. Has fallen off over the years and not what they used to be. Needs new leadership/management team to turn company around. Not enough instru... Read More
Very Unorganized. Not worth your money. Go to Daly's instead. Has fallen off over the years and not what they used to be. Needs new leadership/management team to turn company around. Not enough instructors- who have a high turnover rate here. Giving them a rating of 1 star is giving them too much credit which they do not deserve. Should be reported for how things are ran there. Just passing along a honest review so no one else will have to go through what I went through. If you do choose to do business with them, PROCEED WITH CAUTION. You've been warned!
RESPONSE TO OWNER:
Yes, I understand your company may have well graduated over 10K + students over the years. However, that is not the issue here. The point is that your company is not what it was years ago.
Now I was trying not to air all of your dirty laundries but when you make the statement “we know truck driving school is not for everyone. Our Class A Program is very comprehensive, and unfortunately, not everyone is successful in completing the program. We wish you the best of luck in your future endeavors”, you’re trying to place blame on me and instead of taking accountability for how things are being run, you’re blaming the consumer?
Let’s be honest, the school director there, Brad Barber broke the law in administering drug tests, not wearing any gloves I may add. A nurse or doctor should have conducted the drug test, either the students should have physically gone to a testing site, or A nurse or doctor should have come to the school to administer the drug testing. Which I didn't even know this was illegal until a reputable source told me. Mr. Barber is very respectful and such a nice guy. The issues are not directed to him personally because everyone has a boss higher than them. My concern is how the school is running. Lost drug samples are unacceptable.
Now let's address the class sizes and the instructor ratio. Not sure about you, but how can one instructor have eyes on all 12 students at once? The trucks in your yard there are not adequately functional. The steering wheel comes off while driving, they have 1 tire on the Drive axles which should be two on each drive - dual tires. A total of 4 on the drives, which should be 8. Barely any tread on the tires. Not a paved lot, the tires continuously get stuck in the dirt.
The online training that the school has is a joke and needs revamping. If a student finishes the online training a few days early, the student should be allowed to observe the yard week’s class. The students that attended the first week in the classroom, get to start ahead on the next week’s yard class. This is unfair because when it's time to master the maneuvers, some students are ahead because they've had the additional time to do so.
The building needs some renovation. Possible dead rat in the ceiling, ants everywhere. When instructors call out from work, there are no contingency plans in place. Students are told to go to their training stations. However, one instructor cannot have eyes on a group of 12 at once. There should be at least 4 students per instructor at different stations instead of ”entrusting each student knows what they're doing.” How can someone learn properly if there's no one there to critique the students, watching their every move?
Maybe when an instructor calls out, someone from one of the front offices of the building that's been a trainer should step in and train. After all, it's not the students’ fault that an instructor called out sick. The training is already an accelerated program as is so each second out the day a student should be productive. Which brings me to their ”student schedules.” They're not always followed. Ok, I think I've mentioned enough of the issues. I know this is VERY LONG, but the response from the owner should NOT have blamed the consumer for THEIR mishaps and infractions.
PICTURE TIME! The proof is in the pudding. I wouldn't have time to take pics if I was being productive in your so called " very comprehensive program." Read Less