This was the first time that I have been charged with anything that is very upsetting and I went to register and the questions asked were very confusing to me but Angel was very helpful and nice to explain to me what the questions related to. I am so grateful that she was willing to answer my questions. She was very congenial and helpful in an otherwise stressful situation. Is an asset to your company. Thank you Donald and Rocio Lynch Read Less

Had to get an evaluation done at the Delray Beach location. My evaluator Larry had made my evaluation experience horrific ! Larry began asking me the first question that I clearly didn’t understand. When I told him I didn’t understand the question he Insisted that I was not listening to the question. I even stated that I have a learning disability he simply said I was making excuses. Mind you he repeated the same question about 4 times and still didn’t try to help me comprehend even after I told him i still didn’t understand the question. After this question he made me feel belittled and very uncomfortable and nervous . He asked me other questions that I answered that he simply replied that I was lying and I had to answer the question the way he wanted. For example Larry asked me if I had every smoked tabbaco, I answered truthhfully and told him yes once when I was a teenager. Then he came back to the question and asked how many packs I smoked and I answered him I never smoked a pack of Tabbaco he insisted I was lying and I had to answer the question one pack, two packs or three. I told Larry , as I was getting very frustrated at this point “I never smoked a pack of Tabbaco” and he replied that I had to answer one of the three. This evaluation went like this the whole hour I was being evaluated by Larry. The fact that a person with this authority evaluating people this way very disturbing. After my evaluation was done I had called head quarters to let them know about this evaluator and I spoke to Jean Scott and he also agreed that the way the evaultor handled this evaluation was completely wrong and out of hand and unprofessional. He then wanted me to get a legal form so they could look more into this issue. I had gotten a DUI that I accepted the consequences and truthfully don’t have the time out of my day to deal with this, but I know for a fact this isn’t the first time they had this issue with Larry the evaluator at the Delray location. I just want people to be aware of this gentleman before they go to him. The session is recorded so there is proof of this incident or any other incident. The way he works is not right and he should be fired or be better positioned. Like I said he is an evaluator named Larry at the Delray location. Read Less