Richard Petty Driving Experience
Daytona Beach, Florida
Reviews
events boulevard
21 Jan 2018
REPORT
Had a great ride today, but totally forgot to thank the driver. Black car with red 26 or 28. Please forward my thanks to him. He gave me a great experience. Told him I owned a Cobra and I think he wan...
Had a great ride today, but totally forgot to thank the driver. Black car with red 26 or 28. Please forward my thanks to him. He gave me a great experience. Told him I owned a Cobra and I think he wanted to show me some real speed. Thanks again to the driver.
SHANE LEGG
30 Nov 2017
REPORT
The family purchased the EXPERIENCE OF A LIFETIME for my father. It is a bit pricey but with sound of the experience and how happy we knew it would make him we felt it would be great. Dad raced in NAS...
The family purchased the EXPERIENCE OF A LIFETIME for my father. It is a bit pricey but with sound of the experience and how happy we knew it would make him we felt it would be great. Dad raced in NASCAR back in the late 70’s and early 80’s. Mostly local tracks on and around Bristol. That is why we wanted him to have “The Experience of a lifetime”. Which he did enjoy being on the track more than anything. It was the promises, double charges to credit cards-his and mine, wait times and the outright robbery of their picture and video prices that should come with any package a driver pics. It is true that you don’t have to buy the pictures but they know you want some piece of reference to show what you have done. That is were the now NASCAR experience has truly disappointed and their lack of customer service let my Father, Family and myself down in a way I have never seen. We own a small business and strive everyday to make sure our customers come before anything.
We scheduled the early session and believe we had to be there by 8:30. My father is 73 and it was July in Daytona so we wanted to get it done early. So we all 16 of us excited to see how he could do and how excited he was. They had their pre race meeting and instructions. We all see him walking out in his race suite and ready. Fast forward to about 3 hours later when sweat is pouring off of everyone especially my father! He is in better shape than probably anyone there but a race suite in July is rough on anyone. As he was ready to they let him know that the printer would not be able to print his times at the moment but assured him that they would mail them. He asked point blank if he would receive them because he could do it at another time. They confirmed they would send the times.
We all watch as he walks to get in the car. Cameras in hand and videos rolling. He fires up the car and off he goes. The first eight laps go by and he is faster and faster with every lap. Which we were only able to time 7 laps as we didn’t realize the first lap pulling out was 1 of the 8 we thought. Second session same faster and faster. At least as close as we could tel with our cell phone timers. Wasn’t exact but maybe close enough. Anyway he gets out after the last set and looks like a kid in a candy store. We all gather look at his pictures and see we have to buy it and the flash drive and of course a T-shirt. How can you not this is the Experience of a lifetime!? Fast forward a couple of weeks. Dad asks if maybe his times came to my office. They hadn’t so I call and inquire about the times. Customer service apologized and would make sure they got those right out. 2 weeks longer....nothing. I call again and speak to another person....again we will get those right out. September....nothing. I call again this being 2 months later they apologize and get me with Briana who is on the track. I leave a message and she does respond quickly and even leaves me her cell phone number. I am thinking finally someone that can help. I call we go through the same thing. Apologies and again nothing now it’s the end of November and I call again. I speak with Allen I believe which has a problem finding my fathers information. After being on hold for over 10 minutes he sees everything and even when I spoke with him backnin September. He informs me they no longer do lap times but can send me a certificate of completion for my dad that really only wanted to know what he ran and how he did. I explain that’s not what we were promised and asked to speak to his supervisor. A few more minutes of being on hold Jennifer the last person in customer service that anyone can talk to apparently. She wants me to explain the situation which I know Allen had been talking to her about it the entire time. I explain how we were promised something and felt they needed to do something to make this right. She restated we would receive the certificate. But not the lap times. The $500 in video pictures and shirt show he completed it. Just not how good. Never been more let down by a company and jerked around.
Nicki
15 Jul 2017
REPORT
Went 3 laps with driver. Awesome. Had a big smile on my face the whole time.
Bernice Largesse
17 Jun 2017
REPORT
Every single one from the tour guide on down was absolutely the bomb. The guys that got him ready to go for the "ride" deserve an award. It was so hot and busy but their attitudes didn't reflect one...
Every single one from the tour guide on down was absolutely the bomb. The guys that got him ready to go for the "ride" deserve an award. It was so hot and busy but their attitudes didn't reflect one bit of it. They couldn't have been nicer or more helpful. They arranged EMS assistance to help my husband get into the vehicle. They all paid attention and made him comfortable throughout the experience. Driver fabulous. The entire experience was fantastic. You all made an ill man's wish come true. It couldn't have been better. Thank you all!
Cedi J
15 Apr 2017
REPORT
I was there for the 400 last Summer 2015, recieved Jr's autograph by luck! And Just today completed the Rookie Experience for the Richard Petty Driving Experience!!!! It is unbelievable and indescriba...
I was there for the 400 last Summer 2015, recieved Jr's autograph by luck! And Just today completed the Rookie Experience for the Richard Petty Driving Experience!!!! It is unbelievable and indescribable of how it feels to drive that race car around the track, something every NASCAR fan has to do at least once! The pit crew and instructors were awesome, they make it fun, and they're just as excited as I was! Gotta visit DAYTONA!!!!
Google User
10 Apr 2017
REPORT
Because of what you're doing, this should without a doubt be a 5-star experience. The part where my husband drove the car (doing the 8-lap package) absolutely was a 5-star moment. However, I have to s...
Because of what you're doing, this should without a doubt be a 5-star experience. The part where my husband drove the car (doing the 8-lap package) absolutely was a 5-star moment. However, I have to say that some aspects of the overall experience brought it down to a 4-star. Please be aware going into this that there will be way more people there doing this than you'd expect. There were well over 20 (maybe even 30) on my husband's day. So that means them and all their respective family that tagged along (including children). It makes for a decent small crowd. I really thought this would be a little calmer and more personal. Some of the staff is NOT going to treat this as they should, for you having spent $500 to do this. There was a feeling of being very, very rushed to get through everything leading up to the driving experience. Yes, they have it down to a science, but to a fault. At some point it becomes overly mechanical and too rushed. My husband's experience with the driving instructor in the car was excellent, so I suppose that's truly all that really matters in the grand scheme. But man, they push, push, push the heck out of you to buy their wildly overpriced in-car video and professional photos (2) that are mounted on a placard. I want to say the video was $99 by itself, I can't remember the individual price of the placard, but together it was a "package deal" of something like $150 I believe. Outrageous! What's worse, you have to stop at the trailer on the way out (where they sell the pictures) in order to get your packet with your race stats and certificate, so there's no avoiding the attempted upsell. When we told the lady we weren't buying them, she was unbelievably rude and wouldn't say another word to us. She just handed us the packet with the biggest attitude. Wow. I'm sorry, but we spent $500 to do this. You can't even include ONE photo as part of the price? Or offer an option to buy one (or both) of the two pics a la carte with no placard? And there is NO reason why a video on a cheap thumb drive should cost $99. Let me bring my own thumb drive and charge me $20. Done. It was a heck of an experience for my husband, and the drive was worth every penny. So in that respect I highly recommend it. But the rest of the crappy sales stuff and poor customer service that goes with it? That could use some work.
Stephen Yanchuk
27 Dec 2016
REPORT
The drive was a good experience so I give it a star. They print off a picture and record the event... It could be ours for 75. What a joke. They would be more profitable to not prove gouge. Plus they ...
The drive was a good experience so I give it a star. They print off a picture and record the event... It could be ours for 75. What a joke. They would be more profitable to not prove gouge. Plus they would get advertisement when we talk about it with friends. The price for a picture and $1 flash drive just left a salty taste. Hopefully they learn and change
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(800) 237-3889
1801 West International Speedway Boulevard
Daytona Beach Florida 32114
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Richard Petty Driving Experience
Daytona Beach, Florida
1801 West International Speedway Boulevard
Daytona Beach Florida 32114
Reviews
events boulevard
21 Jan 2018
Had a great ride today, but totally forgot to thank the driver. Black car with red 26 or 28. Please forward my thanks to him. He gave me a great experience. Told him I owned a Cobra and I think he wan...
Had a great ride today, but totally forgot to thank the driver. Black car with red 26 or 28. Please forward my thanks to him. He gave me a great experience. Told him I owned a Cobra and I think he wanted to show me some real speed. Thanks again to the driver.
SHANE LEGG
30 Nov 2017
The family purchased the EXPERIENCE OF A LIFETIME for my father. It is a bit pricey but with sound of the experience and how happy we knew it would make him we felt it would be great. Dad raced in NAS...
The family purchased the EXPERIENCE OF A LIFETIME for my father. It is a bit pricey but with sound of the experience and how happy we knew it would make him we felt it would be great. Dad raced in NASCAR back in the late 70’s and early 80’s. Mostly local tracks on and around Bristol. That is why we wanted him to have “The Experience of a lifetime”. Which he did enjoy being on the track more than anything. It was the promises, double charges to credit cards-his and mine, wait times and the outright robbery of their picture and video prices that should come with any package a driver pics. It is true that you don’t have to buy the pictures but they know you want some piece of reference to show what you have done. That is were the now NASCAR experience has truly disappointed and their lack of customer service let my Father, Family and myself down in a way I have never seen. We own a small business and strive everyday to make sure our customers come before anything.
We scheduled the early session and believe we had to be there by 8:30. My father is 73 and it was July in Daytona so we wanted to get it done early. So we all 16 of us excited to see how he could do and how excited he was. They had their pre race meeting and instructions. We all see him walking out in his race suite and ready. Fast forward to about 3 hours later when sweat is pouring off of everyone especially my father! He is in better shape than probably anyone there but a race suite in July is rough on anyone. As he was ready to they let him know that the printer would not be able to print his times at the moment but assured him that they would mail them. He asked point blank if he would receive them because he could do it at another time. They confirmed they would send the times.
We all watch as he walks to get in the car. Cameras in hand and videos rolling. He fires up the car and off he goes. The first eight laps go by and he is faster and faster with every lap. Which we were only able to time 7 laps as we didn’t realize the first lap pulling out was 1 of the 8 we thought. Second session same faster and faster. At least as close as we could tel with our cell phone timers. Wasn’t exact but maybe close enough. Anyway he gets out after the last set and looks like a kid in a candy store. We all gather look at his pictures and see we have to buy it and the flash drive and of course a T-shirt. How can you not this is the Experience of a lifetime!? Fast forward a couple of weeks. Dad asks if maybe his times came to my office. They hadn’t so I call and inquire about the times. Customer service apologized and would make sure they got those right out. 2 weeks longer....nothing. I call again and speak to another person....again we will get those right out. September....nothing. I call again this being 2 months later they apologize and get me with Briana who is on the track. I leave a message and she does respond quickly and even leaves me her cell phone number. I am thinking finally someone that can help. I call we go through the same thing. Apologies and again nothing now it’s the end of November and I call again. I speak with Allen I believe which has a problem finding my fathers information. After being on hold for over 10 minutes he sees everything and even when I spoke with him backnin September. He informs me they no longer do lap times but can send me a certificate of completion for my dad that really only wanted to know what he ran and how he did. I explain that’s not what we were promised and asked to speak to his supervisor. A few more minutes of being on hold Jennifer the last person in customer service that anyone can talk to apparently. She wants me to explain the situation which I know Allen had been talking to her about it the entire time. I explain how we were promised something and felt they needed to do something to make this right. She restated we would receive the certificate. But not the lap times. The $500 in video pictures and shirt show he completed it. Just not how good. Never been more let down by a company and jerked around.
Nicki
15 Jul 2017
Went 3 laps with driver. Awesome. Had a big smile on my face the whole time.
Bernice Largesse
17 Jun 2017
Every single one from the tour guide on down was absolutely the bomb. The guys that got him ready to go for the "ride" deserve an award. It was so hot and busy but their attitudes didn't reflect one...
Every single one from the tour guide on down was absolutely the bomb. The guys that got him ready to go for the "ride" deserve an award. It was so hot and busy but their attitudes didn't reflect one bit of it. They couldn't have been nicer or more helpful. They arranged EMS assistance to help my husband get into the vehicle. They all paid attention and made him comfortable throughout the experience. Driver fabulous. The entire experience was fantastic. You all made an ill man's wish come true. It couldn't have been better. Thank you all!
Cedi J
15 Apr 2017
I was there for the 400 last Summer 2015, recieved Jr's autograph by luck! And Just today completed the Rookie Experience for the Richard Petty Driving Experience!!!! It is unbelievable and indescriba...
I was there for the 400 last Summer 2015, recieved Jr's autograph by luck! And Just today completed the Rookie Experience for the Richard Petty Driving Experience!!!! It is unbelievable and indescribable of how it feels to drive that race car around the track, something every NASCAR fan has to do at least once! The pit crew and instructors were awesome, they make it fun, and they're just as excited as I was! Gotta visit DAYTONA!!!!
Google User
10 Apr 2017
Because of what you're doing, this should without a doubt be a 5-star experience. The part where my husband drove the car (doing the 8-lap package) absolutely was a 5-star moment. However, I have to s...
Because of what you're doing, this should without a doubt be a 5-star experience. The part where my husband drove the car (doing the 8-lap package) absolutely was a 5-star moment. However, I have to say that some aspects of the overall experience brought it down to a 4-star. Please be aware going into this that there will be way more people there doing this than you'd expect. There were well over 20 (maybe even 30) on my husband's day. So that means them and all their respective family that tagged along (including children). It makes for a decent small crowd. I really thought this would be a little calmer and more personal. Some of the staff is NOT going to treat this as they should, for you having spent $500 to do this. There was a feeling of being very, very rushed to get through everything leading up to the driving experience. Yes, they have it down to a science, but to a fault. At some point it becomes overly mechanical and too rushed. My husband's experience with the driving instructor in the car was excellent, so I suppose that's truly all that really matters in the grand scheme. But man, they push, push, push the heck out of you to buy their wildly overpriced in-car video and professional photos (2) that are mounted on a placard. I want to say the video was $99 by itself, I can't remember the individual price of the placard, but together it was a "package deal" of something like $150 I believe. Outrageous! What's worse, you have to stop at the trailer on the way out (where they sell the pictures) in order to get your packet with your race stats and certificate, so there's no avoiding the attempted upsell. When we told the lady we weren't buying them, she was unbelievably rude and wouldn't say another word to us. She just handed us the packet with the biggest attitude. Wow. I'm sorry, but we spent $500 to do this. You can't even include ONE photo as part of the price? Or offer an option to buy one (or both) of the two pics a la carte with no placard? And there is NO reason why a video on a cheap thumb drive should cost $99. Let me bring my own thumb drive and charge me $20. Done. It was a heck of an experience for my husband, and the drive was worth every penny. So in that respect I highly recommend it. But the rest of the crappy sales stuff and poor customer service that goes with it? That could use some work.
Stephen Yanchuk
27 Dec 2016
The drive was a good experience so I give it a star. They print off a picture and record the event... It could be ours for 75. What a joke. They would be more profitable to not prove gouge. Plus they ...
The drive was a good experience so I give it a star. They print off a picture and record the event... It could be ours for 75. What a joke. They would be more profitable to not prove gouge. Plus they would get advertisement when we talk about it with friends. The price for a picture and $1 flash drive just left a salty taste. Hopefully they learn and change
Photo Gallery
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know