On Tuesday March 27th I booked a rush appointment  with a use of their car for $160 for 3pm on Thursday. After taking the day off from work I ending up waiting over an hour for Jean who never showed up for my appointment. I called 10 min before the appointment to their office a few times and they didn't pick up. I had other instructors calling them and they still didn't pick up. I had to ask a stranger for Jeans number and after 20 calls he finally texted me (can I call you later) so I kept calling and he wouldn't answer then he texted me saying he would be there soon. While waiting the receptionist called me back and had no Idea what was going on and couldn't get a hold of Jean either. At 3:45 when the DMV closed  he then called to asked if I could re-book the appointment... I said I would if he gave me a discount of minus $80 (60 for car use and minus 20 for expedited service(what a joke) When they refund me I will give them a better review for at least having some customer service. Read Less

I took their third party road test last Thursday. Because I saw too much 1 star review so I called them 2 days before I took the test. They changed my appointment from 2pm to 10am on the phone. Since I'm not a native speaker so I can't fully understand why they need to change the time but it's fine by me. On the day of road test, my instructor came earlier and so did I , so I started earlier. I think the instructor is a very nice man, and the service was very fast so I wasn't wait for anything. And the instructor gave orders very clear when I was testing, even if I'm not good at English I can clearly understand what to do. Hope all you guys can enjoy their services! And good luck with your driving studies! Read Less

(Jan 2018) I chose Dexterity for a two hr behind the wheel driving lesson. At this point, I'd only had two hours of driving experience, ever (used a previous school) and I needed more hours. The school I went with previously was booked up (I needed to get my drivers license ASAP; learners permit was expiring the following week). So I booked a two hour appointment online and got an confirmation e-mail. About an hour later I got an e-mail of a change in my appointment time (changed to half hour earlier than previous time), cool, no problem. About two days later I texted my instructor to ensure that we were on one accord in regard to my lesson scheduled in two days, and we confirmed my pickup location. He was very prompt in replying. The day of my session I drove with Mr Escobar. He was an excellent instructor!!! He was punctual, very honest, reassuring, nice, patient and knowledgeable. We went through the road test route, and the streets surrounding. He gave me good tips, and I felt confident in taking the road test at this point. The next day I took my road test and I passed, on the first try! Thank you Dexterity and thank God!!!!!!! Read Less

This company is friendly enough, but not professional.  One issue is their flawed system for reserving and organizing services.  The website does not allow one to select the length of time they themselves recommend, leading to a lot of confusion.  Reservations are made or changed, whether on the phone or on line, instructors text/show up at the wrong time.  One time an instructor showed up for an appointment that I had cancelled.  I signed up for the (automatic transmission) road test car usage, which Dexterity recommended since we have a manual transmission.  I only needed it for two hours, since we live 15 minutes from the DMV.  When I called the office to change the time and make sure the details were set, the woman seemed unable to comprehend what I wanted, and wanted to pick up an hour too early.  They then abandoned my daughter at the DMV with no way to get home.  Calling them is no help.  No one answers, and the voicemail box is full.  The instructor who disappeared and left her at the DMV (with no way home) did not respond to texts and says he "just works for the company."  For $175.00, I could have rented a car for the weekend from Hertz and driven her myself, since I had to drive to the DMV anyway as it turned out. Read Less

Hello everyone, Please I have a problem with this Driving School, they have my 160$ and I can't find the refund form anywhere. They canceled the date I wanted for road test, and gave me a date one week later which I can't take anymore. I have been trying to contact them several times via email and phone, but they do not reply to me in particular. Anyone with similar issue? Anyone know how to get the refund form? I would really appreciate if anyone help Thank you... Marta See More Read Less

This driving school gave me the best experience. Escobar my driving instructor was superb. He got me over my fear of driving in no time. He is very patient, friendly, and understanding. Escobar iam very thankful to you,I will recommend you for my friends . I loved my experience with Dexterity and I hope that this review really helps someone. Read Less

Stay away from that a school I took the road test through them the instructor was very rude with a very strong French accent that maid his English so difficult to understand. I might have failed the test and that's ok but this guy was very rude in every way. Read Less

Terrible driving school! Never choose it again.Their instructor will always be late for 20 mins, rude and impatient.When I cancel the rest hour of my behind wheel training, it takes me one months and 10+ phone call for the refund. And I still do not get my refund.I hope I can rate it 0 star. Read Less

If you like your driving instructors to scream in your face then I recommend Mr Hernandez. You won't fall asleep during a lesson with him. I never saw him get to the point of road rage so no worries about that. He especially loves when immigrants drive. Read Less

I have been calling non stop this week and no one has answered or returned my calls. I had a road test scheduled for last month buy I canceled a week before my appointment. I went through their refund process and it has not been 3 weeks going on four that I have not been returned my 80$ . Read Less

So, I had an appointment and my instructor D. Batts. Im so happy that I got him as an instructor. I had tried Dexterity Driving School years ago and had many lessons with the owner, and its seemed he NEVER PAID ATTENTION TO ME, only the laptop while he was making appointment for the next student driver. Mr. Batts actually made me feel comfortable with driving, and that I was actually learning what I paid my hard earned money to do! I was shocked to know that everyone had such bad experiences to the school after Mr. Batts I feel bad, HOWEVER NEXT TIME REQUEST IF YOU CAN MR. BATTS he will show you how to drive and will get your license!!!!! Read Less

Just passed my road test 1st time after fantastic instruction from Idris !! He was a superb teacher friendly, patient with great tips that made me feel confident on the road. I would highly recommend Idris and dexterity driving school. An all round great experience and service. Read Less

I would give them 0 stars if possible. I have never come across a more disorganized or dishonest company. WARNING: If you have a road test appointment scheduled, CALL THEM 3-5 days ahead otherwise they will claim that you are not in their system. EVEN if you have literal receipts. I took off from work and the supervisor did not even apologize. I have filed a better business bureau report - let's hope this causes them to either rectify their ways or go bust! Read Less

I would give them 0 stars if possible. I have never come across a more disorganized or dishonest company. WARNING: If you have a road test appointment scheduled, CALL THEM 3-5 days ahead otherwise they will claim that you are not in their system. EVEN if you have literal receipts. I took off from work and the supervisor did not even apologize. I have filed a better business bureau report - let's hope this causes them to either rectify their ways or go bust! Read Less

Dexterity driving school is the best driving school ever! I passed my road test on the first try. Idriss is really helpful and patient. He gives great tips and will help you learn with ease. I would recommend this to anyone learning to drive for the first time or to those with experience. Overall, the service was phenomenal! Read Less

So many 1/0 star reviews here. I think a lot of them might be fueled (a bit) by bitterness, so here's my two cents.I had no problems scheduling with this company. It was a wonderful option, because the DMV itself literally had no open slots for nearly three months. Crazy. I spent $160 on Dexterity ($100 for an asap test that I got scheduled within a week, and $60 for a rental car because mine doesn't have a center break). More money than I wanted to spend, but still cheaper than continuing to Uber everywhere for another three months. The guy I scheduled with seemed friendly. Then, the day right before the test, I got a call that they were having trouble with my info and I had to get in touch ASAP or I wouldn't be accepted. Sloppy on their end, and I started to think all the 0 star reviews here were true. Fortunately, that worst case scenario didn't pan out; everything got sorted, and they communicated with me well via phone messages and texts while that was happening. I took the test the next day as planned. I was verbally criticized a lot for insignificant things (apparently it's a sin to accelerate going down hill, even if you're keeping it under 25mph? Go figure) but ended up passing with just 5 points deducted (turning too fast once, which did happen). The test is set up so you can get -25 points and still pass by the way, if anyone was curious. I know I was wondering how it was scored before taking it. Most things take off between 2-5 points per instance, although serious stuff can take off 26 for the auto-fail. There was no parking, backing up, or anything technically challenging. Anyways. Other than some weird criticisms (that weren't reflected in my score) my examiner was  really friendly and professional. He showed up early, and I was pleasantly surprised when I got to take my 11 am test around 10:30 am (I chronically show up early for things like this, and it was great not having to wait). The school also had a facilitator in the DMV who worked with their examiner and clients, and he also seemed like a decent and helpful person as best I can tell.The actual rental car handled rather poorly (and wasn't the Ford Focus they had said it would be either). It handled well enough for the purpose though, I guess. Besides, it's not really reasonable to expect a driving school to use great cars, given that student drivers probably do bad things to them on a regular basis. It was nice not having to go rent one myself, just from a laziness point of view. Worth the $60 for convenience, I say.My "real" rating is probably 3 stars. It wasn't a stellar experience or anything, but it wasn't at all the awful experience portrayed by many reviews here either. I was pleasantly surprised more than once. I'm going to toss in a bonus 4th star just to counteract the negative exaggerations (imo) of others.  Can you find a better 3rd party testing company? Maybe. I have no clue. I imagine you could do worse though, and I'd feel "OK" recommending Dexterity to people who don't want to deal with waiting for an official DMV tester.* * * * *Edit: My biggest unsolicited advice for new drivers testing is that you should simply realize that much of the test is totally ridiculous, and go ahead and embrace that. Yes, you don't /really/ need to look in your mirrors every 10 seconds. And you don't /really/ need the emergency break engaged when parked on a flat surface. And there's nothing wrong with accelerating down hill as long as you watch your speed. But don't fight any of it. Pretend you're in a bad piece of community theater. If you can do that (and can avoid making any legitimately serious mistakes like almost hitting something or being in the wrong lane) I imagine you'll be ok. You can make a lot of small mistakes and still come in at -25 or less for the pass. Read Less

Paid my $80 to take the express test at DMV. I get there and find out that they never sent my name to DMV and now I have to wait another three days to take the test.What a joke. To make matters worst, the same happen to someone else. Read Less

I have never had such a positive and informative driving experience than the one I had today with Dexterity Driving school. My instructor Steven was a joy, and so helpful. I have full confidence that I will pass my road test tomorrow. He gave simple pointers without being overbearing. I had a well-rounded driving experience. Read Less

I decided to try this driving school, after finding a loving social deal. I will say it was super easy to redeem the voucher and book my driving session. The instructor did show up late but overall, the first lesson i had with this company went well. Gave me tips a previous driving school company never gave me and made me feel confident in my driving skills. The instructor said I was ready and encouraged me to schedule my road test with the dmv. So I did but also agreed to one last 2 hour session the day before the test. Friday we agreed that I'd be picked up from my job. On Friday I never heard from the man, after texting/calling he sends some odd message stating "something unusual happened he can't do my session" okay so I'm thinking well what about my test the next day. He stops replying to my text and the next morning he never shows up. I was left with the dmv cancellation fee and had to wait another month to take me test. Sketchy company. Read Less

Very Rude! and does not value the customers time. I've had several encounters of disrespect from the front office and will not recommend this school to anyone. She sent the driver to the wrong address! then my appointment was rescheduled twice after that! I will not be returning to this school for lessons.Update: I was promised a tour of the office, and promised free 2hour lessons by the owner after the multiple incidents that occurred and still no phone call weeks later.... Read Less

Patrice was a very patient and knowledgeable instructor. He truly made me feel super comfortable and that was amazing because I feared driving very much but his calm demeanor gave me the confidence I needed. Thanx my friend Read Less