Tl;Dr - 31 yo male. I passed. Instructor was a needless jerk. Mala is the best thing in the company. My reason for visiting was due to a snafu with my previous license (my case was so f'ed the director of the Colorado Dept. of Revenue oversaw it personally), I was forced to retake the driving test... As a 31 yo guy, I totally get having to adhere to the letter of the law for every rule of the road as someone in your position. But there's no need to be a jerk about it. When you say "A 21 would be a fail today, and you got a 20." And I say "Oh no, does that mean I failed?" And you say "A 21 would be a fail today, and you got a 20." THAT DOES NOT ANSWER THE QUESTION. And is clearly purposefully misleading. Don't be a jerk to people in an already stressful situation. People come to you either nervous for their first driving test, or annoyed that they have to retest for whatever reason. Making a person sit in a room alone after a test, and then coming in starting immediately with rhetorical questions like "Where are the acceptable places to put your hands according to the law in Colorado?" It makes already stressed and nervous people only more needlessly nervous. But I'm sure you know that. It's why you do it. Just start with "I observed your hands leaving 10 & 2," and we can have a discussion about it like adults. Throwing spears and shade like "You only got your permit this morning," is purposefully and knowingly belittling people in an already stressful situation for absolutely no reason. No, actually I've been driving for 15 years. I just got a permit this morning because it's the first step in renewing your license. The next step being your purposefully bullying attitude. IDK who teased or beat you up in high school man, but it wasn't me. So stop treating me like it was. Once again while I understand it's important you are thorough, you have the power to give some people the best days of their lives, thus far, and others the relief from the stresses of the DMV. No need to take advantage of them. One last thing. This is Colorado. Yes, it was precipitating in the hours leading up to the test, but like Colorado, it died away in time for dry roads. When you push your secretary via text to cancel the test because of what the weather MIGHT be in a few hours, it's obvious you just don't want to come back to work. People aren't stupid. I see through your facade. You're a dick. All that said, Mala saves a star. She's kind, understanding, approachable, and considerate. She offered me the classroom when I arrived early so I didn't have to sit with my laptop on my lap. She made me smile wide walking out the door after the test, despite the bitter, bitter taste in my mouth. I'm sure there's a certificate needed to administer driving tests in Colorado. Get Mala through it ASAP and get rid of the needless jerk. Read Less

What an awful experience!  I payed 70 dollars to be treated like shit by driving instructor Mike Alessi.  When I first arrived for my appointment I climbed the two flights of stairs to the office only to be told to go back down because he was finishing up with a mother and son, and he didn't want me to hear anything that could "help me with my test."  I went back down to the bottom floor and waited by the door to be called up.  He called me after a few more minutes only to let me sit while he completed paperwork and chatted with the mom and son.  He had a very superior demeanor, even with the boy's mother, but there is no way to get your money back from this company if you don't cancel a day ahead.  I tried to talk to Mike after we were alone, only to be told that anything I said to him would prejudice him against me.  Huh?  I thought these testing centers were supposed to create a friendly atmosphere.  You could at least try to be as nice as the actual DMV!  I was also told that the driving instructor could not speak to me during our driving test, except to give commands.  There is no such rule, he is just a very unfriendly guy!  This company has you use their vehicle rather than your own, which didn't seem like an issue when I signed up, but the car has a tiny back window and does not appear to be well maintained.  The car's check engine light was on, and one of the turn signals was blinking quickly, usually a sign a bulb is out.  I mentioned this to him only to be blown off and told everything was fine.  Long story short, he failed me at the drive test.  I know this will sound like sour grapes, but this guy was aggressive toward me from the first to the last.  When we got back to the office after the test, he proceeded to critique my driving bit by bit in the most unfriendly way possible.  I was docked for pulling too close to a car at a stop light.  He said that he could not see the car's wheels touching the ground.  I questioned this being a valid deduction, and he could not find such a rule in the Colorado driving manual.  I think this company needs to take a solid look at itself.  What percentage of drivers are failed by certain testers?  Is it because they think you will retest with them for an extra $40?  No way!  I went to Learn to Drive the next day and had a great experience.  Do NOT go here, and if you do, ask who your instructor will be.  If they say Mike, run!  Also take a look at the BBB reviews on this company.  I wish I had! Read Less