What an awful experience! I payed 70 dollars to be treated like shit by driving instructor Mike Alessi. When I first arrived for my appointment I climbed the two flights of stairs to the office only... Read More
What an awful experience! I payed 70 dollars to be treated like shit by driving instructor Mike Alessi. When I first arrived for my appointment I climbed the two flights of stairs to the office only to be told to go back down because he was finishing up with a mother and son, and he didn't want me to hear anything that could "help me with my test." I went back down to the bottom floor and waited by the door to be called up. He called me after a few more minutes only to let me sit while he completed paperwork and chatted with the mom and son. He had a very superior demeanor, even with the boy's mother, but there is no way to get your money back from this company if you don't cancel a day ahead. I tried to talk to Mike after we were alone, only to be told that anything I said to him would prejudice him against me. Huh? I thought these testing centers were supposed to create a friendly atmosphere. You could at least try to be as nice as the actual DMV! I was also told that the driving instructor could not speak to me during our driving test, except to give commands. There is no such rule, he is just a very unfriendly guy! This company has you use their vehicle rather than your own, which didn't seem like an issue when I signed up, but the car has a tiny back window and does not appear to be well maintained. The car's check engine light was on, and one of the turn signals was blinking quickly, usually a sign a bulb is out. I mentioned this to him only to be blown off and told everything was fine. Long story short, he failed me at the drive test. I know this will sound like sour grapes, but this guy was aggressive toward me from the first to the last. When we got back to the office after the test, he proceeded to critique my driving bit by bit in the most unfriendly way possible. I was docked for pulling too close to a car at a stop light. He said that he could not see the car's wheels touching the ground. I questioned this being a valid deduction, and he could not find such a rule in the Colorado driving manual. I think this company needs to take a solid look at itself. What percentage of drivers are failed by certain testers? Is it because they think you will retest with them for an extra $40? No way! I went to Learn to Drive the next day and had a great experience. Do NOT go here, and if you do, ask who your instructor will be. If they say Mike, run! Also take a look at the BBB reviews on this company. I wish I had! Read Less