I want to recommend this school to anyone learning to drive for the first time. I had never driven before enrolling in their driving courses. My instructor, Leslie was great. She included so many driving techniques in the first lesson. Each lesson after that built on my skills and confidence. Their schedule is very flexible and convenient. I like that they have instructors that used to work at the DMV. Their inside knowledge helped me pass my driving test. I can't say enough about Road Runner. They were fantastic. Read Less

After an awkward and uncomfortable experience for my daughter with behind the wheel driver training at another local school, we were thrilled to find Leslie and Roadrunner. What an amazing difference! They genuinely care about what they do and my daughter learned SO much more in 2 hours with them than the other school, without going to drive-through fast food to feed the instructor and experiencing other inappropriate behavior. Be careful who you choose for behind the wheel training, especially if you have a daughter. Read Less

Do not bring your teen to this school. The owner is rude and sarcastic, and the instructors, along with the owner, are very unprofessional.  On my teen's first behind-the-wheel instruction, he hit a car while parallel parking.  The instructor to him to just leave.  They left without a note or anything.  When I complained to the owner about this, she asked why I was just now telling her.  I just found out myself, as my teen was telling me he wanted a different instructor.  What difference does it make when I tell the owner what happened?The second instructor was dressed inappropriately and when I complained of this, the owner made excuses for him.  I do agree that one can have physical conditions, however, that's no excuse for wearing faded jeans that are too short and a faded, stretched out t-shirt. This is supposed to be a professional driving school and appropriate attire is not too much to expect.  I really hesitated to let my teen get in the car with this person.The owner accused me of attacking and in a very sarcastic tone said, "I'll handle the next driving instruction myself.  Will that make you happy?"  When I confronted her tone, she continued with her rude attitude.  She then asked what I wanted, and I said, "Absolutely nothing."I'm taking my teen to a different school for his last behind-the-wheel instruction.Don't waste your time with this place. Read Less

Things started fine, my son did their classroom drivers training and then the 1st behind the wheel. He passed his permit test first try. The problems came at the next point during the drivers training #2. Upon making the appointment we were informed that they don't come to Sebastopol. This came as a surprise as my son had heard at the class that the instructors would pick the students up at school and drop them off at home, and I understood the same thing upon enrolling him. So they compromised and said if we took the first lesson of the day the instructor would pick him up at home and asked we pick him up in Santa Rosa (approx 5 miles away). Sure - no problem, it's not even that far. (Also we had to reschedule at one point and I called ahead to cancel and got a very nice message thanking me profusely for canceling ahead of time, point is we are responsible people). 3rd behind the wheel comes and I call to make an appointment and ask for the early appointment so we could do the same thing. They set it up. Next thing I know we get a call saying the appointment hadn't been entered into the computer and could we call back to confirm. I did ( and my the way everything is done via messages and return calls....I don't think anyway actually answers the phone on set hours). A few days later, I get a very long message regarding how it was a terrible inconvenience and against policy to pick kids up in Sebastopol and they made an exception the first time and while they really did not want to do this again if I had to have that I needed to call and change his appointment time and the instructor (specifically to the instructor that of the two my son had experienced, he preferred less and we had requested a different instructor.  We didn't complain, just asked for someone different the next time) The message went on and on about wear and tear on the cars, exhausting the drivers, etc. I was so surprised. The tone of the message was blaming. I called back and left a message and explained I didn't appreciate the message and reiterated what we had been told but said we would leave appointment as it was and deal with their policy. But the challenge continued....again I get a lengthy message about the policy and why it's in place, and if we weren't happy they would give us our letter of hours. Geesh!  She informed she would be calling that night between 6-9 and would I please be available to answer (coming from the business who deals via messages) or she was going to just send us verification hours. I gave up....I called Millers driving school, who answered the phone, signed us up (explained depending on the driver/time we might get picked up or need to drop off in cotati). And they also asked if we were going to get the letter of verification or would we like her to do so, great customer service! We are driving to Cotati and happy just to have good customer service. By the way, they went out of their way on short notice  to get him a time well before his scheduled driving test.  Sorry Roadrunner, just basic customer service. Remember who is the paying customer and don't blame them for your own errors! Read Less

Very happy with all the instructors we had.  Brad was particularly through with our son and communicated everything to us.   Leslie (owner) is great with challenging schedules and follow-up.  Thanks Roadrunner! Read Less

When my oldest child was ready, I began calling friends to find out about driving teachers. Unfortunately my older child had already take her permit test by studying online, but at least she was able to take behind the wheel lessons with Leslie. She was nervous about her first lesson but Leslie set her fears at ease, and taught her how to drive safely. My younger child was able to begin the entire process in the Roadrunner Driving School classroom, which was much better than the online course her sister took. (And I didn't have to remind her to sit down and do her online lessons!) Then, for her behind the wheel lessons, Leslie and Brad taught her to drive. They are patient, helpful, and very knowledgeable about all aspects of  driving. Teaching a teenager to drive is a difficult, stressful process, but with Roadrunner Driving School the process in manageable. As they say in movie reviews, I give Roadrunner "Two Thumbs Up!" Read Less

My son took an online driver's education class and then took 3 driving lessons from Brad at Roadrunner. Brad was extremely knowledgeable, professional and patient. He prepared my son very well for his road test and instilled habits in him that made him a very good and safe driver. I will now enroll my younger son in Roadrunner's driver's ed class and will have him take his lessons from Brad as well. My friend's son had an instructor from another school that had the student run errands for him and had other students in the car at the same time. Choose your driving instructor wisely. Read Less

I have to wonder about at least one of the reviews from an out of town reviewer.  I enrolled my daughter at John's driving school for their classroom portion and it was terrrible:  basically glorified babysitting. But we tried a behind the wheel with them and it still was not satisfactory, so we did the second behind the wheel driving class with Roadrunner and the difference was dramatic.  My daughter said the instructor was much more professional, she learned much more and felt much more confident than she did with John's.  For her final behind the wheel session, the instructor said she would prepare her for the behind the wheel test by actually running her through like a driving examiner at the DMV.  Not the actual drive, but similar so she could be prepared.  We definitely recommend them over others in the area and will do the final behind the wheel with them. Read Less

I completely utterly disagree with all the negative comments below. They must have used a different school because what they said was 100% not a possibility. I personally have had two (soon three) kids use this school and have been more than satisfied. They are extremely well versed im their teachings and extremely professional. Brad, the instructor, is NEVER late for pick up or drop off and contrary to what has been said on this site, I have NEVER!! Been billed on my credit card with out my consent or knowledge prier. I would recommend this school to everyone and anyone. Read Less

Beware of this business, they are extremely unprofessional and unethical.  DO NOT give them your credit card number, they will immediatly charge you for the service before it is even performed.  The owner is extremely bitter and unreasonable.  There are a few other driving schools in the area that will meet your needs and understand customer relations. Read Less

I recommend Roadrunner to everyone who wants QUALITY driving instruction. I asked 3 people who to go to for driver's training and all 3 said "Roadrunner." My friends took the classroom driver ed and loved it! All the driving instructors from what I heard are patient and knowledgeable, I know this because most the students in my classes use Roadrunner and we all talk about our experiences. Their online course was very accurate to the classroom version. I compared it to other online driver ed sites and it had twice as much curriculum to it. Yes, more to read and watch but I also felt more prepared when I got behind the wheel. I had Leslie for driver's training, and while I was expecting to learn something I wasn't expecting to enjoy it as much as I did - Thanks Roadrunner!!!!! Read Less

All i can think is unprofessional, unprofessional, unprofessionalI called the owner to settle this ridiculous situation, and she rambled on and on not letting me get a word in, she is an extremely frustrating, rude woman.Plus their online class is out of date. Extremely disappointed. Read Less

My daughter took 2 hours of prep for her driving test. Brad was thorough and professional. She was nervous because she had not passed the test before. Brad gave her the tools and the confidence she needed to succeed. Thank you, Brad! We will recommend Roadrunner School without hesitation to anyone. Read Less