Great service, I took the DMV test appointment and Erica was so kindly and gave me many advises, I really recommend this service, I helped me a lot due a was nervous and she help me so much, and of course, I passed my driving test :) Read Less

I submitted an order at 3:30 yesterday for my daughters driving lessons. An hour later we had a family emergency and had to cancel. Her driving lessons weren't scheduled until July so I thought everything would be fine. I called and spoke with Jenny. She told me that there was a no cancellation policy. I got off the phone and read the entire website. There was nothing posted! I called jenny back and she informed me that there was a no cancellation on the emailed receipt. I didn't sign anything and she never gave me any indication that there was such a policy in place. Jenny was no help at all so I emailed the owner/manager and stated that their notification was after the fact. I then suggested that he or she add it to their website. No answer from anyone. You can't run a business by locking people in without prior notice AND SHE CHARGED US $381FOR THREE LESSONS!! Read Less

I highly recommend this company. Both my kids have had their driver's training (behind the wheel) at Tri-Valley Driving School. I couldn't be more impressed with their customer service and flexibility with scheduling. They were also very helpful with advice on how to deal with the DMV. In addition, my children both learned to drive really well as a result of their lessons. I would recommend Tri-Valley Driving School to any local parents looking for high-quality training for their young drivers. Read Less

At every contact with Tri-Valley Driving School I found the staff to be of the highest levels of professionalism and courtesy.  Karen took my booking and my information... very professional, helpful, and friendly!  My instructor was Buford King... great working with him, very knowledgeable, patience, and easy to understand/learn from!  Couldn't be happier with their company and service!! Read Less

I've paid for the package for 3 driving training lessons for my son and scheduled 1st appointment in 2 weeks. But circumstances changed and 2 days after I paid for the package, I had to cancel my purchase. When I called the office in the morning, I was told by the receptionist, that she can't issue a refund and had to get a permission from her supervisor. She promised to call me back in the afternoon with the answer. Of course, she didn't call and when I stopped by the office on my way from work, the supervisor, apparently, was "in the meeting" all day long and was not going to be available that day. So I left with the promise that she would call me the next day. She called the next day and stated that they were ready to reverse transaction on my credit card, but will charge me $50 for processing?! $50 for a standard customer refund?!?! Banks don't charge as much for overdrawing your account as this place! Medical offices don't charge as much for making copies of your records! $50 to reverse a payment for the services that were not provided?! If they behave like this in the simple business procedures, how they can be trusted with anything else? I will also be writing a letter to Better Business Bureau. By the way, the issue is still not resolved, because it takes them a week to "process", whatever it means. Very disappointed and unhappy with the basic services. Read Less

We used Tri Valley to prepare my fourth son to get his driver's license. First, he did the online course. Then, he had his 3 behind-the-wheel sessions. He passed his driving tests (written and behind-the-wheel) on the first try. The driving instructors prepared him well. After the third and final behind-the-wheel session, he came home with a checklist of things he needed to practice. He also brought home a list of the items he would need to have with him when he went for the test. Very thorough.I gave them 4 stars instead of 5 because they were late to pick him up for his final behind-the-wheel and did not take him on the freeway to practice (I assume because they were running short on time). That's my only complaint. Otherwise, they were friendly and dependable. The wait times to schedule lessons were short. The people on the phones (usually Thelma) were very friendly. Read Less

I took Traffic School here, and if was fantastic. The instructor was knowledgeable and greatly improved my driving awareness, and reminded me of a lot of things I had forgotten. The time went by quickly and it was not boring. They mixed group excercises and discussions with videos, games and scenarios to make the class very interactive. I am glad I chose Tri Valley for my Traffic School. Read Less

Horrible. Honestly this was the worst business i've ever had to deal with. For one they have too many students to handle and to get an appointment I had to schedule over a month in advance. Second the person who answers the phone is a horrible employee who doesn't care about the customers and talks to you like your nothing, She was completely inconsiderate about my schedule and wouldn't make an exception on the length in between lessons which made me delay my license test even further. Third the instructors were late EVERY single time and would make me drive late so we would have to pick up the next student before even dropping me off delaying my arrival over 30 minutes, My supposedly 2 hour lesson took over 3 hours which conflicted with my busy schedule. I try to be very understanding and wouldn't give a low rating if the company didn't deserve it so trust me on this one. DO NOT USE TRI-VALLEY DRIVING SCHOOL. Read Less

Absolutely unreliable.First of all, the woman who picks up the phone, Linda, is absolutely rude. She doesn't listen to you needs because she's busy laughing at someone's jokes in the background, she is completely insensitive to conflicting schedules (e.g. I work 9-6 and was unable to book even ONE daytime appointment on my only days off), and does not care about the service.First appointment- driver was 40 minutes late. Then he spent 20 minutes just talking and wasting time. Apparently he was not supposed to drive me home afterwards (according to Linda), but promised he would do anything to make the process easier for me by picking me up there next time. When Linda heard about this she threatened to cancel my lessons and refund 1/3 of my money. Excuse me?I tried to let them know about their problem on their facebook page more than one time, and each time my comments were deleted. Their facebook now has commenting disabled. HOW RUDE.that's $380 down the drain, wasted on such a shit product. I want all of my money back. I'd rather spend it somewhere else. Read Less

They take too many students and don't have enough instructors. Prepare to wait weeks to get an appointment. They would talk to you like they are doing a huge favor giving you an instructor that you already paid for.I searched around and found way better service in another school close by and they were willing to accommodate for my schedule.I do not recommend this school for your kids. Read Less

Had my first driving lesson @ tri valley drving school. At last my have overcome my fear of driving partially .My instructor - Jack was cool, motivating and really polite person.All I can say is my confidence has improved a lot post-lesson. Although, it is a little pricey 112 bucks for 2 hrs, but its totally worth it.. atleast for ppl who want to remove the fear of driving :) Read Less

Do your research first! We paid for our daughter, yet our son found one for $18.95 online education and $240 drivers training compared to the $75 and $336 they charge at TVDS. Save money and go elsewhere. It is the same education. Read Less

At long last , as of yesterday, I am a licensed driver, which I owe partly to personal will and mostly to Tri Valley Driving School.Yes I am a New York transplant, so the adult non-driver in me wasn't the weirdest thing imaginable, but I've been in the Bay Area for six years now and the New York excuse was old like five years ago.I had seriously developed a fear of driving.  I was scared of being on the road with other cars and pedestrians and was concerned about spontaneously loosing control of my vehicle and not being in control of the vehicles around me.  I totally recognize that this sounds crazy.  But it ran deep and got deeper the more I thought about it.I had looked into various driving schools and had considered taking lessons at a special school in SF that focused on non-driving adults who were scared of driving and wanted to over come that fear.  But honestly, I didn't want to and could not afford to drop that kind of cash.So I found the happiest medium possible with Tri Valley Driving School.  It is a new business (just about a year old) headquartered in San Ramon but the instructors come pick you up from your house or work or school and drop you off post-lesson through out the East Bay (not sure about SF). I got to take my lessons from the owner of the company, Vince Ramirez, who really knows his stuff and has a laid back but solid attitude that put my nervous driving self at ease.  He told me exactly what I could expect from the road test and made me feel safe in traffic situations that before I would have freaked out about.After three lessons and a fair amount of weekend practicing with my boyfriend, I scheduled my DMV road test at Oakland's Claremont DMV and set up an appointment with Tri Valley Driving School for a combo 45-minute lesson and test on the school's car.  It was great because, Vince knew exactly where I needed to go and what lines to wait in at the DMV.  He even told me different probable variations of the test course.  I was super nervous, but all of that information really helped me pass the test.I didn't get a perfect score which I attribute partially to a vaguely animalistic wide left turn and partially to DMV bureaucracy, but who cares cause I am officially a licensed driver.Tri Valley was the utmost in professional and accommodating.  Their clientele base is split pretty evenly between teenagers and adults.  And the woman who answers the phone and handles all of the scheduling is a total sweet heart and knows her stuff.  She worked hard to shuffle their schedule around so that Vince could take me for my driving test so I would not have to reschedule with the DMV.  Prices are the average rate for driving lessons.  It is $100 per lesson and $150 for the lesson/test combo.  And it is worth every penny. Read Less