17 Reviews

Guardian Angel Driving School

Redlands, California
Reviews
Loretta Sharpe
24 Apr 2018
REPORT
My daughter was given a gift from a relative paying for a 2 hr driving evaluation course. My daughter realized this course was designed for someone who had been practicing driving significantly. Since... Read More
My daughter was given a gift from a relative paying for a 2 hr driving evaluation course. My daughter realized this course was designed for someone who had been practicing driving significantly. Since my daughter did not have adequate experience she realized what she really needed was driving lessons. When we asked for a refund, our request was dodged. We were offered a year to use the class, or another person could use the class, but what we wanted was a refund. We had to get several family members involved in an attempt to obtain a refund, and it was clear, they did not want to honor our request. We finally had to open a dispute with the credit card company, who in turn refunded our money. It was a bad experience and I believe the company didn’t use integrity. Read Less
Susan Ullrich
21 Apr 2018
REPORT
Worst driving school. My daughter had medical issues and was put into the hospital and we are told they will not Honor the amount paid and she has to pay the full balance again and maybe a small disco... Read More
Worst driving school. My daughter had medical issues and was put into the hospital and we are told they will not Honor the amount paid and she has to pay the full balance again and maybe a small discount but they are not sure yet. DO NOT USE THIS SCHOOL Read Less
Abs
16 Jan 2018
REPORT
My daughter registered in December to take the 6 hours driving class and we paid immediately. I got several calls from Gloria harassing me to ask if we paid. Luckily I had the receipt with me and it w... Read More
My daughter registered in December to take the 6 hours driving class and we paid immediately. I got several calls from Gloria harassing me to ask if we paid. Luckily I had the receipt with me and it was then she said we found it. On the very first date of our class they cancelled without giving us 24 hours notice and they are giving us an appointment next month. I called to see if they could give an earlier one. Gloria was very rude , no customer service. I have asked to talk to the owner. I suggest if you are looking for a driving school, Don't use them. I just saw other people review, obviously they now have a bad reputation. The Owner needs to read People's response. Read Less
Cheryl Feaster
22 Dec 2017
REPORT
This African American instructor is beyond rude! She had the student driver stop in a no parking zone on a very busy street during rush hour. And this was right in front of my house. I went out there ... Read More
This African American instructor is beyond rude! She had the student driver stop in a no parking zone on a very busy street during rush hour. And this was right in front of my house. I went out there to let them know how unsafe it is to be sitting in a lane of fast moving traffic..she rolled down her window and wanted to argue with me..very unprofessional! Not someone I would want working for my business or instructing my loved ones on how to drive when she doesn't even know how to be a human being! Read Less
Leticia Perkins
21 Dec 2017
REPORT
The customer care and service leaves a lot to be desired. It took nearly 6 months to get 6 hours of instruction done and my son’s last appointment was canceled & rescheduled 3 times. There’s very lit... Read More
The customer care and service leaves a lot to be desired. It took nearly 6 months to get 6 hours of instruction done and my son’s last appointment was canceled & rescheduled 3 times. There’s very little feedback shared with the parents, as well. I would definitely recommend not using this driving school. Read Less
Cindy Hiebert
4 Aug 2017
REPORT
We have had great service with Guardian Angel Driving School, they have been responsive and have scheduled each of the required appointments being conscientious of our timing.
Andrew L.
3 Mar 2017
REPORT
Not the best quality driving school. Scheduling for behind the wheel often times can be overbooked. I understand that it's a driving school and the behind the wheel instructors can get aggressive whic... Read More
Not the best quality driving school. Scheduling for behind the wheel often times can be overbooked. I understand that it's a driving school and the behind the wheel instructors can get aggressive which is fine but criticizing students should not be tolerated. Another thing is they once had to cut my driving appointment by an hour just because one of the instructors were delayed. I had to make up the one last hour which is a hassle. I'm just going to assume it's one tiny mistake they made on me and nobody else. Read Less
Dennis G.
19 Feb 2017
REPORT
Best driving school in the state of California, contact Larry if you would like to schedule classes. They are professional and very comprehensive. I wouldn't send my family anywhere else.
Jenny Thompson
3 Feb 2017
REPORT
Omg sooo rude! I would give 0 stars if i could. Once they have your money its done and over with the friendlyness. Was vasicly called a liar by the owner. Told her I left several messages and never re... Read More
Omg sooo rude! I would give 0 stars if i could. Once they have your money its done and over with the friendlyness. Was vasicly called a liar by the owner. Told her I left several messages and never recieved a call back! She is very rude and unprofessional! Read Less
Summerly De La Torre
2 Feb 2017
REPORT
very unprofessional always calling to re schedule my appointments seems like all they care about is the money.
Jacqueline P.
15 Jan 2017
REPORT
Miss Lovie was very helpful and she showed me some new things that I didn't know before. Thank you!
Hanlin O.
8 Nov 2016
REPORT
I wish that I had read the Yelp reviews before paying for the 3 behind the wheel instruction classes in advance. Beware!  What they don't tell you when you pay the non refundable fee is that it takes ... Read More
I wish that I had read the Yelp reviews before paying for the 3 behind the wheel instruction classes in advance. Beware!  What they don't tell you when you pay the non refundable fee is that it takes 5 months to get the 3 sessions scheduled because they are way too booked up or the instructors cancel on you. Also, no one answers the phone. Messages are returned no less than a week later. This company may have good intentions but if you want to get your classes completed in a reasonable amount of time or want good customer service DON'T GO TO GUARDIAN ANGEL‼ Read Less
Ringo Horton
25 Oct 2016
REPORT
After paying for just a 2-hr behind the wheel driver's training for my kid, it took almost 7 weeks to get it done. First appointment was cancelled by them & rescheduled later ....to night time! Drivin... Read More
After paying for just a 2-hr behind the wheel driver's training for my kid, it took almost 7 weeks to get it done. First appointment was cancelled by them & rescheduled later ....to night time! Driving lesson at night??? It is just so rediculous. I declined & asked for a daytime appointment. I also had to remind them that my kid would soon be going to school by fall which was barely a month away, leaving us lesser available time. The school's Sunday business hours in the afternoon would have been more convenient for us but I just wondered why they could not come up with a Sunday appoinment. I left my kid to make the arrangement with them by himself ...and he finally made it 46 days later from date of sign up. Obviously, their priority is just money, not good service. They taking note that I am "not very polite" on the phone, it is because they deserve it. This is the kind of business to be avoided. The very low rating they get here is no surprise at all. Read Less
C L.
6 Oct 2016
REPORT
Miss Lovey did a great job training my daughter to drive.  On the last lesson, she even went through a mock driving test.  She passed her DMV test 4 days later on her first try, missing just 1 point. ... Read More
Miss Lovey did a great job training my daughter to drive.  On the last lesson, she even went through a mock driving test.  She passed her DMV test 4 days later on her first try, missing just 1 point.  Thank you, Miss Lovey!Although there were some initial confusion and miscommunications about scheduling, Gloria and Torrey did a great job to accommodate us so my daughter was able to complete the training very close to 6 months after receiving her permit.  All in all, I recommend Guardian Angel & particularly Miss Lovey, for behind the wheel training! Read Less
Lorie B.
19 Sep 2016
REPORT
Not very happy with the school, in class training is not at all what I expected. Your child can do this on line with the same results. I thought it would be with an instructor, not just a review book ... Read More
Not very happy with the school, in class training is not at all what I expected. Your child can do this on line with the same results. I thought it would be with an instructor, not just a review book & test.  Driving behind the wheel was so hard to get a proper schedule. Very unhappy with driving school. I heard about a place in Yucaipa that really good & AAA has one also, Read Less
Tyler Clark
27 Apr 2016
REPORT
I called them for a drive time for a second lesson, they then told me end of May can be possible but they will put me on a call back list. It's 4/27/16 and she asked why I waited so long, and persiste... Read More
I called them for a drive time for a second lesson, they then told me end of May can be possible but they will put me on a call back list. It's 4/27/16 and she asked why I waited so long, and persisted to call me dump for taking to long to schedule the next lesson. And told me I should have better planning and asked if I procrastinate in other areas of my life. I don't know about you, but I don't believe you should call your customers out, and use obscene words and name calling... Read Less
Emad M.
6 Feb 2015
REPORT
I regret going to this business to teach my son how to drive. The owner is extremely rude. He even called my wife names and refused to provide reasonable appointment for my son. I will continue to spr... Read More
I regret going to this business to teach my son how to drive. The owner is extremely rude. He even called my wife names and refused to provide reasonable appointment for my son. I will continue to spread the truth about this business and definitely would not recommend to any of my family and friends. Read Less
Book an Appointment
Online booking unavailable
Please call
(909) 335-3053
501 West Redlands Boulevard
Redlands California 92373
Business Hours
Monday
Mon
09:00AM-17:00PM
Tuesday
Tue
12:00PM-17:00PM
Wednesday
Wed
12:00PM-17:00PM
Thursday
Thu
12:00PM-17:00PM
Friday
Fri
09:00AM-17:00PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
12:30PM-17:30PM
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CLAIM IT HERE
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Guardian Angel Driving School

Redlands, California
(17)
501 West Redlands Boulevard
Redlands California 92373
Monday
09:00AM-17:00PM
Tuesday
12:00PM-17:00PM
Wednesday
12:00PM-17:00PM
Thursday
12:00PM-17:00PM
Friday
09:00AM-17:00PM
Saturday
09:00AM-17:00PM
Sunday
12:30PM-17:30PM
Loretta Sharpe
24 Apr 2018
REPORT
My daughter was given a gift from a relative paying for a 2 hr driving evaluation course. My daughter realized this course was designed for someone who had been practicing driving significantly. Since... Read More
My daughter was given a gift from a relative paying for a 2 hr driving evaluation course. My daughter realized this course was designed for someone who had been practicing driving significantly. Since my daughter did not have adequate experience she realized what she really needed was driving lessons. When we asked for a refund, our request was dodged. We were offered a year to use the class, or another person could use the class, but what we wanted was a refund. We had to get several family members involved in an attempt to obtain a refund, and it was clear, they did not want to honor our request. We finally had to open a dispute with the credit card company, who in turn refunded our money. It was a bad experience and I believe the company didn’t use integrity. Read Less
Susan Ullrich
21 Apr 2018
REPORT
Worst driving school. My daughter had medical issues and was put into the hospital and we are told they will not Honor the amount paid and she has to pay the full balance again and maybe a small disco... Read More
Worst driving school. My daughter had medical issues and was put into the hospital and we are told they will not Honor the amount paid and she has to pay the full balance again and maybe a small discount but they are not sure yet. DO NOT USE THIS SCHOOL Read Less
Abs
16 Jan 2018
REPORT
My daughter registered in December to take the 6 hours driving class and we paid immediately. I got several calls from Gloria harassing me to ask if we paid. Luckily I had the receipt with me and it w... Read More
My daughter registered in December to take the 6 hours driving class and we paid immediately. I got several calls from Gloria harassing me to ask if we paid. Luckily I had the receipt with me and it was then she said we found it. On the very first date of our class they cancelled without giving us 24 hours notice and they are giving us an appointment next month. I called to see if they could give an earlier one. Gloria was very rude , no customer service. I have asked to talk to the owner. I suggest if you are looking for a driving school, Don't use them. I just saw other people review, obviously they now have a bad reputation. The Owner needs to read People's response. Read Less
Cheryl Feaster
22 Dec 2017
REPORT
This African American instructor is beyond rude! She had the student driver stop in a no parking zone on a very busy street during rush hour. And this was right in front of my house. I went out there ... Read More
This African American instructor is beyond rude! She had the student driver stop in a no parking zone on a very busy street during rush hour. And this was right in front of my house. I went out there to let them know how unsafe it is to be sitting in a lane of fast moving traffic..she rolled down her window and wanted to argue with me..very unprofessional! Not someone I would want working for my business or instructing my loved ones on how to drive when she doesn't even know how to be a human being! Read Less
Leticia Perkins
21 Dec 2017
REPORT
The customer care and service leaves a lot to be desired. It took nearly 6 months to get 6 hours of instruction done and my son’s last appointment was canceled & rescheduled 3 times. There’s very lit... Read More
The customer care and service leaves a lot to be desired. It took nearly 6 months to get 6 hours of instruction done and my son’s last appointment was canceled & rescheduled 3 times. There’s very little feedback shared with the parents, as well. I would definitely recommend not using this driving school. Read Less
Cindy Hiebert
4 Aug 2017
REPORT
We have had great service with Guardian Angel Driving School, they have been responsive and have scheduled each of the required appointments being conscientious of our timing.
Andrew L.
3 Mar 2017
REPORT
Not the best quality driving school. Scheduling for behind the wheel often times can be overbooked. I understand that it's a driving school and the behind the wheel instructors can get aggressive whic... Read More
Not the best quality driving school. Scheduling for behind the wheel often times can be overbooked. I understand that it's a driving school and the behind the wheel instructors can get aggressive which is fine but criticizing students should not be tolerated. Another thing is they once had to cut my driving appointment by an hour just because one of the instructors were delayed. I had to make up the one last hour which is a hassle. I'm just going to assume it's one tiny mistake they made on me and nobody else. Read Less
Dennis G.
19 Feb 2017
REPORT
Best driving school in the state of California, contact Larry if you would like to schedule classes. They are professional and very comprehensive. I wouldn't send my family anywhere else.
Jenny Thompson
3 Feb 2017
REPORT
Omg sooo rude! I would give 0 stars if i could. Once they have your money its done and over with the friendlyness. Was vasicly called a liar by the owner. Told her I left several messages and never re... Read More
Omg sooo rude! I would give 0 stars if i could. Once they have your money its done and over with the friendlyness. Was vasicly called a liar by the owner. Told her I left several messages and never recieved a call back! She is very rude and unprofessional! Read Less
Summerly De La Torre
2 Feb 2017
REPORT
very unprofessional always calling to re schedule my appointments seems like all they care about is the money.
Jacqueline P.
15 Jan 2017
REPORT
Miss Lovie was very helpful and she showed me some new things that I didn't know before. Thank you!
Hanlin O.
8 Nov 2016
REPORT
I wish that I had read the Yelp reviews before paying for the 3 behind the wheel instruction classes in advance. Beware!  What they don't tell you when you pay the non refundable fee is that it takes ... Read More
I wish that I had read the Yelp reviews before paying for the 3 behind the wheel instruction classes in advance. Beware!  What they don't tell you when you pay the non refundable fee is that it takes 5 months to get the 3 sessions scheduled because they are way too booked up or the instructors cancel on you. Also, no one answers the phone. Messages are returned no less than a week later. This company may have good intentions but if you want to get your classes completed in a reasonable amount of time or want good customer service DON'T GO TO GUARDIAN ANGEL‼ Read Less
Ringo Horton
25 Oct 2016
REPORT
After paying for just a 2-hr behind the wheel driver's training for my kid, it took almost 7 weeks to get it done. First appointment was cancelled by them & rescheduled later ....to night time! Drivin... Read More
After paying for just a 2-hr behind the wheel driver's training for my kid, it took almost 7 weeks to get it done. First appointment was cancelled by them & rescheduled later ....to night time! Driving lesson at night??? It is just so rediculous. I declined & asked for a daytime appointment. I also had to remind them that my kid would soon be going to school by fall which was barely a month away, leaving us lesser available time. The school's Sunday business hours in the afternoon would have been more convenient for us but I just wondered why they could not come up with a Sunday appoinment. I left my kid to make the arrangement with them by himself ...and he finally made it 46 days later from date of sign up. Obviously, their priority is just money, not good service. They taking note that I am "not very polite" on the phone, it is because they deserve it. This is the kind of business to be avoided. The very low rating they get here is no surprise at all. Read Less
C L.
6 Oct 2016
REPORT
Miss Lovey did a great job training my daughter to drive.  On the last lesson, she even went through a mock driving test.  She passed her DMV test 4 days later on her first try, missing just 1 point. ... Read More
Miss Lovey did a great job training my daughter to drive.  On the last lesson, she even went through a mock driving test.  She passed her DMV test 4 days later on her first try, missing just 1 point.  Thank you, Miss Lovey!Although there were some initial confusion and miscommunications about scheduling, Gloria and Torrey did a great job to accommodate us so my daughter was able to complete the training very close to 6 months after receiving her permit.  All in all, I recommend Guardian Angel & particularly Miss Lovey, for behind the wheel training! Read Less
Lorie B.
19 Sep 2016
REPORT
Not very happy with the school, in class training is not at all what I expected. Your child can do this on line with the same results. I thought it would be with an instructor, not just a review book ... Read More
Not very happy with the school, in class training is not at all what I expected. Your child can do this on line with the same results. I thought it would be with an instructor, not just a review book & test.  Driving behind the wheel was so hard to get a proper schedule. Very unhappy with driving school. I heard about a place in Yucaipa that really good & AAA has one also, Read Less
Tyler Clark
27 Apr 2016
REPORT
I called them for a drive time for a second lesson, they then told me end of May can be possible but they will put me on a call back list. It's 4/27/16 and she asked why I waited so long, and persiste... Read More
I called them for a drive time for a second lesson, they then told me end of May can be possible but they will put me on a call back list. It's 4/27/16 and she asked why I waited so long, and persisted to call me dump for taking to long to schedule the next lesson. And told me I should have better planning and asked if I procrastinate in other areas of my life. I don't know about you, but I don't believe you should call your customers out, and use obscene words and name calling... Read Less
Emad M.
6 Feb 2015
REPORT
I regret going to this business to teach my son how to drive. The owner is extremely rude. He even called my wife names and refused to provide reasonable appointment for my son. I will continue to spr... Read More
I regret going to this business to teach my son how to drive. The owner is extremely rude. He even called my wife names and refused to provide reasonable appointment for my son. I will continue to spread the truth about this business and definitely would not recommend to any of my family and friends. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know