7 Reviews

Santa Fe Driving & Traffic

Hanford, California
Reviews
Natalia B.
1 Jul 2019
REPORT
I paid for the complete training, and had a great initial lesson. I was eager to continue onto my next (second) lesson but was told that I would get a different Instructor named Tess. The lesson did n... Read More
I paid for the complete training, and had a great initial lesson. I was eager to continue onto my next (second) lesson but was told that I would get a different Instructor named Tess. The lesson did not go well and the rest of them had constant tardiness (keep in mind that they were still getting paid for being late) and what felt to me like unsatisfactory teaching. Although I believe that she personally does know how to drive well, I believe that a different teaching method needs to be used. Not every student is the same and they can't be expected to understand as easily and exactly as she does. Only her way was the right way and so much crucial learning time was lost on trying to perfect her methods. There was a lot of frustration because I was trying to hard to keep up with what she saw as correct, which made me feel terrible during these lessons. Although I finished my sessions with her, I feel as if I did not get my money's worth and was very confused and deeply discouraged at the end of each lesson. I truly wish I had gone elsewhere or at least would have asked for a different instructor. Read Less
Nathalia D.
13 Mar 2018
REPORT
**Please Read*** I wish someone would have told me all this when I took lessons here. I'm only giving this review 3 stars for a specific reason. Manny and the office staff were FANTASTIC--super nice, ... Read More
**Please Read*** I wish someone would have told me all this when I took lessons here. I'm only giving this review 3 stars for a specific reason. Manny and the office staff were FANTASTIC--super nice, and they made me (as a driver in training) feel comfortable. Now, I didn't get to experience how nice they were until my last lesson, though. On my first lesson, instructor Tess made me weary of driving. I got my permit in July 2016, but my family didn't have the money for lessons. In early 2017, I finally came across the money to purchase lessons through Santa Fe. Now, mind you, I was cheesy but i knew it was illegal for me to drive without my permit signed by my instructor, so my first experience driving was with Tess. After arriving 15 minutes late, she ran through hand motions, lane changing, turning, and 3-point turns (in theory) so quickly it could've made my head spin. After that, she took me to the residential area near the Hanford Baseball Complex. And Hanford West. It was after school hours and during baseball season, so there was some traffic from students and parents of all sorts. Every time I'd do something wrong--like turn the wheel with my hands in the wrong position--she'd shout at me, and then try to reconcile by saying something along the lines of "I'm just trying to help... remember: 'Tess is the best!'" It got to the point where I almost cried. And this was BEFORE she tried to teach me how to back up on the curb by having me face forward, COVER my eyes, and have me back up. Then, she had me drive her to a nearby Starbucks so she could use the restroom, and yelled at me AGAIN when I didn't know how to park perfectly. By the end of the lesson, I was pretty shaken up. My next lesson was in May 2017 with Joyce. Because of my experience with Tess, I was weary about driving, so I hadn't  practiced too much. When it was time for my lesson with Joyce, she was also 15 minutes late. We were supposed to meet at Lemoore Park. When she called me asking where I was I told her I was at the park waiting, and she responded with "Well I'm in the spot where I ALWAYS pick up students!" As if I should have known. After walking around the corner to her, she chided me for wearing Birkenstocks to drive... FYI it was MAY and already 90 degrees outside. Whatever, I didn't know. She was more tolerable than Tess, but was shocked when I needed a refresher course on things like the SMOG-technique of switching lanes and arm motions. Afterwards, I kept her form yelling at me by keeping conversation as I drove, and that might've saved my sanity. My last lesson was with Manny in November 2017. Since May, I had practiced a lot. Honestly, though, I was DREADING my last lesson. I was very nearly traumatized by the last two instructors, and it made me nervous to even think about taking another driving lesson. Nonetheless, Manny was HANDS DOWN the best instructor out of the 3. He was kind, didn't yell at me for not knowing answers, and he made me feel like my questions were valid. He also didn't make me feel inferior, unlike Tess and Joyce. In all reality, he made my review go from a 1 to 3 star. I'm so glad I ended my driving lessons on such a good note.If you plan on taking lessons through Santa Fe, save yourself the hassle and ASK FOR MANNY! Read Less
Alejandro Macias
18 Nov 2017
REPORT
Who can tell me the price per lesson
David P.
9 Oct 2017
REPORT
This is a very competent drivers education course.  The staff in the office are awesome and the drivers that teach them are 5 star quality.  They put my nephew through their class and he passed his dr... Read More
This is a very competent drivers education course.  The staff in the office are awesome and the drivers that teach them are 5 star quality.  They put my nephew through their class and he passed his drivers exam without reservation today.  Way to go Sante Fe!! Read Less
Gigi C.
25 Jun 2016
REPORT
The older lady (I believe she's Asian), is very rude! I am new to the area so her telling me to turn left on a certain street was beyond stupid, like I do not know the name of the street here I am new... Read More
The older lady (I believe she's Asian), is very rude! I am new to the area so her telling me to turn left on a certain street was beyond stupid, like I do not know the name of the street here I am new to the area DUH! Then she would get mad and yell at me! She made me stop at a Walgreens just so she can go out and smoke! and it was during the hours I was paying for what the heck? I decided to never come back here and they still have the courage to bill me $200? NOPE! Read Less
Sheena St.James
11 Mar 2015
REPORT
The driving instruction itself is fine, but the customer service is awful. Chronic lateness, rude phone demeanor, inconvenient insistence on scheduling each lesson individually even though you have to... Read More
The driving instruction itself is fine, but the customer service is awful. Chronic lateness, rude phone demeanor, inconvenient insistence on scheduling each lesson individually even though you have to pay for six at once, and a blatant inability to communicate makes dealing with this place a nightmare. I wish I had just saved my money.Read Less
A Google User
11 Mar 2008
REPORT
I live in Visalia and chose to go to Sante Fe because it was cheaper than the Traffic schools in my town. They were super nice and had exceptional customer service. They had a packet when you first en... Read More
I live in Visalia and chose to go to Sante Fe because it was cheaper than the Traffic schools in my town. They were super nice and had exceptional customer service. They had a packet when you first enrolled an it was very helpful! The part that made it all worth it was my instructor, no he didn't take me to a fast food link, he taught me. He really took the time to teach the essentials of driving. I passed my exam the first time with two minor errors. It was rewarding! I'm a good driver because of him! (: Read Less
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(559) 582-7792
520 West Lacey Boulevard
Hanford California 93230
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Santa Fe Driving & Traffic

Hanford, California
(7)
520 West Lacey Boulevard
Hanford California 93230
Natalia B.
1 Jul 2019
REPORT
I paid for the complete training, and had a great initial lesson. I was eager to continue onto my next (second) lesson but was told that I would get a different Instructor named Tess. The lesson did n... Read More
I paid for the complete training, and had a great initial lesson. I was eager to continue onto my next (second) lesson but was told that I would get a different Instructor named Tess. The lesson did not go well and the rest of them had constant tardiness (keep in mind that they were still getting paid for being late) and what felt to me like unsatisfactory teaching. Although I believe that she personally does know how to drive well, I believe that a different teaching method needs to be used. Not every student is the same and they can't be expected to understand as easily and exactly as she does. Only her way was the right way and so much crucial learning time was lost on trying to perfect her methods. There was a lot of frustration because I was trying to hard to keep up with what she saw as correct, which made me feel terrible during these lessons. Although I finished my sessions with her, I feel as if I did not get my money's worth and was very confused and deeply discouraged at the end of each lesson. I truly wish I had gone elsewhere or at least would have asked for a different instructor. Read Less
Nathalia D.
13 Mar 2018
REPORT
**Please Read*** I wish someone would have told me all this when I took lessons here. I'm only giving this review 3 stars for a specific reason. Manny and the office staff were FANTASTIC--super nice, ... Read More
**Please Read*** I wish someone would have told me all this when I took lessons here. I'm only giving this review 3 stars for a specific reason. Manny and the office staff were FANTASTIC--super nice, and they made me (as a driver in training) feel comfortable. Now, I didn't get to experience how nice they were until my last lesson, though. On my first lesson, instructor Tess made me weary of driving. I got my permit in July 2016, but my family didn't have the money for lessons. In early 2017, I finally came across the money to purchase lessons through Santa Fe. Now, mind you, I was cheesy but i knew it was illegal for me to drive without my permit signed by my instructor, so my first experience driving was with Tess. After arriving 15 minutes late, she ran through hand motions, lane changing, turning, and 3-point turns (in theory) so quickly it could've made my head spin. After that, she took me to the residential area near the Hanford Baseball Complex. And Hanford West. It was after school hours and during baseball season, so there was some traffic from students and parents of all sorts. Every time I'd do something wrong--like turn the wheel with my hands in the wrong position--she'd shout at me, and then try to reconcile by saying something along the lines of "I'm just trying to help... remember: 'Tess is the best!'" It got to the point where I almost cried. And this was BEFORE she tried to teach me how to back up on the curb by having me face forward, COVER my eyes, and have me back up. Then, she had me drive her to a nearby Starbucks so she could use the restroom, and yelled at me AGAIN when I didn't know how to park perfectly. By the end of the lesson, I was pretty shaken up. My next lesson was in May 2017 with Joyce. Because of my experience with Tess, I was weary about driving, so I hadn't  practiced too much. When it was time for my lesson with Joyce, she was also 15 minutes late. We were supposed to meet at Lemoore Park. When she called me asking where I was I told her I was at the park waiting, and she responded with "Well I'm in the spot where I ALWAYS pick up students!" As if I should have known. After walking around the corner to her, she chided me for wearing Birkenstocks to drive... FYI it was MAY and already 90 degrees outside. Whatever, I didn't know. She was more tolerable than Tess, but was shocked when I needed a refresher course on things like the SMOG-technique of switching lanes and arm motions. Afterwards, I kept her form yelling at me by keeping conversation as I drove, and that might've saved my sanity. My last lesson was with Manny in November 2017. Since May, I had practiced a lot. Honestly, though, I was DREADING my last lesson. I was very nearly traumatized by the last two instructors, and it made me nervous to even think about taking another driving lesson. Nonetheless, Manny was HANDS DOWN the best instructor out of the 3. He was kind, didn't yell at me for not knowing answers, and he made me feel like my questions were valid. He also didn't make me feel inferior, unlike Tess and Joyce. In all reality, he made my review go from a 1 to 3 star. I'm so glad I ended my driving lessons on such a good note.If you plan on taking lessons through Santa Fe, save yourself the hassle and ASK FOR MANNY! Read Less
Alejandro Macias
18 Nov 2017
REPORT
Who can tell me the price per lesson
David P.
9 Oct 2017
REPORT
This is a very competent drivers education course.  The staff in the office are awesome and the drivers that teach them are 5 star quality.  They put my nephew through their class and he passed his dr... Read More
This is a very competent drivers education course.  The staff in the office are awesome and the drivers that teach them are 5 star quality.  They put my nephew through their class and he passed his drivers exam without reservation today.  Way to go Sante Fe!! Read Less
Gigi C.
25 Jun 2016
REPORT
The older lady (I believe she's Asian), is very rude! I am new to the area so her telling me to turn left on a certain street was beyond stupid, like I do not know the name of the street here I am new... Read More
The older lady (I believe she's Asian), is very rude! I am new to the area so her telling me to turn left on a certain street was beyond stupid, like I do not know the name of the street here I am new to the area DUH! Then she would get mad and yell at me! She made me stop at a Walgreens just so she can go out and smoke! and it was during the hours I was paying for what the heck? I decided to never come back here and they still have the courage to bill me $200? NOPE! Read Less
Sheena St.James
11 Mar 2015
REPORT
The driving instruction itself is fine, but the customer service is awful. Chronic lateness, rude phone demeanor, inconvenient insistence on scheduling each lesson individually even though you have to... Read More
The driving instruction itself is fine, but the customer service is awful. Chronic lateness, rude phone demeanor, inconvenient insistence on scheduling each lesson individually even though you have to pay for six at once, and a blatant inability to communicate makes dealing with this place a nightmare. I wish I had just saved my money.Read Less
A Google User
11 Mar 2008
REPORT
I live in Visalia and chose to go to Sante Fe because it was cheaper than the Traffic schools in my town. They were super nice and had exceptional customer service. They had a packet when you first en... Read More
I live in Visalia and chose to go to Sante Fe because it was cheaper than the Traffic schools in my town. They were super nice and had exceptional customer service. They had a packet when you first enrolled an it was very helpful! The part that made it all worth it was my instructor, no he didn't take me to a fast food link, he taught me. He really took the time to teach the essentials of driving. I passed my exam the first time with two minor errors. It was rewarding! I'm a good driver because of him! (: Read Less
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